I seem to be having a problem with youtube on my mac

some videos just wont load for some reason, and some parts of the video's title show up as blue links ... I am worried there is something wrong with my mac because I checked it on another computer and it wasn't the same. What should I do?

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash

Similar Messages

Having lagging problems with YouTube videos, it simply takes so long for the red bar to completely load and the videos frequently pause and take too long to restart playing again.

I have been having lagging problems with YouTube videos for a number of months now. It simply takes so long for the red bar to completely load and the videos frequently pause and take too long to restart playing again. Even with little 2 and 3 minute videos.
I have a fast computer and my webpages load really, really fast. I have FireFox 4 browser and a Vista Home Premium 64-bit OS. So I don't have a slow computer or web browser. But these slow YouTube vids take way too long to load for some reason.
Does anyone have any idea how I can speed up YouTube?

Hi
The forums are customer to customer in the first instance, Only the mods (BT) will ask for personal information through a email link. Would you mind posting your Hub stats & BT speed test results this will help all with diagnosis-
To post the full stats from your router
for home hub - 192.168.1.254
Navigate to ADSL Settings or use the A-Z at the top right
Click on More Details and then post the results.
Run BT speed tester and post the results from http://speedtester.bt.com/
If possible it would be best to connect to the BT master socket this will rule out any telephone/broadband extension wiring also consider the housing of the hub/router as anything electrical can cause problems as these are your responsibility, if these are found to be the case Openreach (engineer) will charge BT Broadband, which will be passed onto you, around £130.00.
Noisy line! When making telephone calls, if so this is not good for your broadband, you can check-
Quite line test dial 17070 option 2 and listen - should hear nothing best done with old type analogue phone digital (dect) will do but may have slight hiss If you hear noise- crackling pops etc, report it as a noisy line on your phone, don’t mention broadband, Bt Faults on 151.
As for your FTTC its available in some areas between 40% & 80% of customers in enabled areas can receive it!
Mortgage Advisor 2000-2008
Green Energy Advisor 2008-2010
Charity Health Care Provider Advisor 2010-
I'm alright Jack....

I seem to be having a problem with all mozilla products crashing i.e Thunderbird, Seamonkey,and Firefox what is the issue, and how do I fix it?

I have updated all products, uninstalled and reinstalled ,ran virus scans, changed the compatibility its running on (from windows 7 to XP), disabled all plugins, and I am still encountering the same issue of all my mozilla installs crashing repeatedly. No pattern with the crashes its doing it randomly but frequently.

https://support.mozilla.com/en-US/kb/Firefox%20crashes#w_getting-help-with-your-crash

Is anyone having a problem with the new iPad (Gen. 3) not staying connected to the charger? It seems to ALWAYS get jiggled loose and no longer be charging. My iPad 1 has no issue but I can't browse Internet w/o new iPad unplugging. Horrible!

I notice that my new IPad (3rd generation) will not stay connected to the power cord at all, I'm not exagerating, if I plug it in and browse the Internet without fail it will become unplugged and I will have to push the plug back in (Ba-beep). Ive actually grown to despise that sound when you plug your iPhone or iPad in because it reminds me of how much money I spent on something that PHYSICALLY will not charge while I'm using it.
I know the problem with it holding a charge while in use, I get it, the screen is amazing and it takes a lot to run the display, however, it is unacceptable to me that I can't even keep the thing plugged in while I'm using it. I can not even leave it on my Cal King bed overnight because I will wake up in the morning to find that the plug has been jiggled loose in a corner, so it's still attached but not making a connection thus not being charged.
I love the 4GLTE from Verizon and I love the iPad, but I'm actually using my 1st generation IPad while I am at home so I can leave my new $900 iPad on a table to charge free of incident so I can use the 4G while I'm away from wifi during the day. I have been getting more upset about this because I can not even use the Griffin extended cord to charge the iPad and be far from the plug because only the original apple sync/charge cord will have a better shot at staying in. Absolutely none of my non apple cables will stay in the iPad 3 while having it in my hands.
The plug is at an angle, unlike the first iPad, not sure about the iPad 2. Please let me know if they have same issue.
If anyone else is having this problem with the Gen 3 iPad please let me know because I'm tempted to do something about it with apple and I'm hoping that I just for some reason have a bad cable receiver or something and maybe I can get a replacement and enjoy the iPad as I had expected to. There is no reason why I should be even using my first iPad and I have friends that want to buy it but I am not selling it because I'm unable to sell it because I can't handle the new iPad while it's plugged in, that is ridiculous if it's a common issue so please let me know!

Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!

Hi everyone,I'm having a problem with my iPhone 5 it's wifi doesn't seem to work.it started yesterday afternoon.

Hi everyone,I'm having a problem with my iPhone 5 it's wifi doesn't seem to work.it started yesterday afternoon.anyone know what happened?? I'm using 6.0.2

First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.
If that doesn't correct the problem Make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support.

Having a problem with eBooks in my iTunes library.

As the title says, I'm having some problems with the iTunes library not reflecting what's actually on the disk.
I add the ebook and it seems to add ok. The file gets consolidated into /mymusic/books under the author correctly, but the book is missing from the library. The book is in ePub format, and seems to have the right file extension and shows up as a file of "ePub" type in windows explorer.
Any ideas? Is there a way to re-build the library or a portion of it?

Hi tony paine,
Welcome to the Support Communities!
The article below may be able to help you with this.
Click on the link to see more details and screenshots.
iCloud: Keeping the Junk folder consistent between iCloud Mail and OS X Mail
http://support.apple.com/kb/HT4911
Cheers,
- Judy

I am having a problem with very slow start up after expanding RAM on my 2009 Mac Pro.

I am having a problem with very slow start up after expanding RAM on my 2009 Mac Pro (8 Core 2.93GHz). When I run the Mac Pro with 2 x 2Gb RAM it takes 4 seconds before the gray screen, chime and spinning wheel appear.However when I expand the RAM to 20GB the grey screen and chimes appear after a long 20+ second black screen.
The RAM modules are paored 2 x 4GB Crucial CT51272BA1339.M18FMR and 6 x 2GB SAMSUNG M391B5673FH0-CH9, all DDR3 ECC.
Reading articles on the internet, I thought it may be damaged RAM modules, but I have completed memtest and all are okay. I have tried changing the pairs around and if I use any paired 2 modules the Mac Pro starts normally, only when I try running more than 2 modules the delayed start up happens. (black screen 20 Seconds)
I also have tried PRAM and SMU resets after changing the RAM setups, and the issues always occurs when I have more than 2 modules. As you can see I have 6 SAMSUNG modules and even with identical modules the issue happens, when increasing the RAM to more than 2 modules.
The Mac Pro runs fine after the start up screen and can see all the modules, but has anyone else come across this issue, or have any ideas as to why my Mac Pro is taking 20 seconds to start up with 20 GB RAM?

Hi there. Thanks for your comments.
I have tried all the different combinations of RAM setup, and as stated in my initial topic, the Mac Pro boot up time only slows when I have more that 2 modules. Where I place these does not seem to make a difference.
I have taken the Mac Pro to an Apple Reseller technician yesterday and they where not able to find any RAM errors. Apparently the boot up time is within Apple's acceptable parameters for this set up.
Could anyone that is running a Mac Pro 2009 with more that 4 modules of RAM, please let me know if the boot up time is normal. ( the time it takes from pressing the power button to seeing the gray screen around 16 - 20 seconds)
Or is anyone else having the same issues?
thanks for your responce

Having multiple problems with script - NTFS Permissions and AD Groups

Hi, all! I'm having multiple problems with my first script I've written with Powershell. The script below does the following:
1. Prompts the user for a corporate division under which a shared folder will be created, and adjusts variables accordingly.
2. Prompts if the folder will be a global folder or an office/location-specific folder, and makes appropriate adjustments to variables.
3. If a global folder, prompts for the name. If an office/location-specific folder, prompts for each component of the street address, city and state and an optional modifier. I've prompted for this information in this way because the information
is used differently later on in the script.
4. Verifies the entered information and requests confirmation to proceed.
5. Creates the folder.
6. Creates an AD OU and/or security group(s).
7. Applies appropriate security groups to the new folder and removes undesired permissions.
Import-Module ActiveDirectory
$Division = ""
$DivAbbr = ""
$OU = ""
$OUDrive = "AD:\"
$FolderName = ""
$OUName = ""
$GroupName = ""
$OURoot = "ou=DFS Restructure Testing OU,ou=Pennsylvania Camp Hill 4410 Industrial Park Rd,ou=Locations,ou=Camp Hill,dc=jacobsonco,DC=com"
$FSRoot = "E:\"
$FolderPath = ""
$DefaultFolders = "Archive","Customer Service","Equipment","Inbounds","Management","Outbounds","Processes","Projects","Quality","Reports","Returns","Safety","Schedules","Time Keeping","Training"
[bool]$Location = 0
do {
$userInput = Read-Host "Enter CLS Division: (W)arehousing, (S)taffing, or (P)ackaging"
Switch ($userInput)
W {$Division = "Warehousing"; $DivAbbr = "WHSE"; $OU = "ou=Warehousing,"; break}
S {"Staffing is not yet implemented."; break}
P {"Packaging is not yet implemented."; break}
default {"Invalid choice. Please re-enter."; break}
while ($DivAbbr -eq "")
write-host ""
write-host ($Division + " was selected.")
$FolderPath = $Division + "\"
write-host ""
$choice = ""
do {
$choice = Read-Host "Will this be a (G)lobal folder or (L)ocation folder?"
Switch ($choice)
G {$Location = $false; break}
L {$Location = $true; $FolderPath = $FolderPath + "Locations\"; $OU = "ou=Locations," + $OU; break}
default {"Invalid choice. Please re-enter."; $choice = ""; break}
while ($choice -eq "")
write-host ""
write-host ("Location is set to: " + $Location)
write-host ""
if ($Location -eq $false) {
$FolderName = Read-Host "Please enter folder name:"
$GroupName = $DivAbbr + " " + $FolderName
} else {
$input = Read-Host "Please enter two-letter state abbreviation:"
$FolderName = $FolderName + $input + " "
$input = Read-Host "Please enter city:"
$FolderName = $FolderName + $input + " "
$input = Read-Host "Please enter street address number only:"
$FolderName = $FolderName + $input
$GroupName = $DivAbbr + " " + $FolderName
$FolderName = $FolderName + " "
$input = Read-Host "Please enter street name:"
$FolderName = $FolderName + $input
$input = Read-Host "Please enter any optional information to appear in folder name:"
if ($input -ne "") {
$FolderName = $FolderName + " " + $input
$OUName = $FolderName
write-host
write-host "Path for folder: "$FSRoot$FolderPath$FolderName
write-host "AD Path: "$OUDrive$OU$OURoot
write-host "New OU Name: "$OUName
write-host -NoNewLine "New Security Group names: "$GroupName
if ($Location -eq $true) { write-host " and "$GroupName" MGMT" }
write-host
$input = Read-Host "Please confirm creation of new site/folder: (Y/N) "
if ($input -ne "Y") { Exit }
write-host
write-host -NoNewLine "Folder exists: "; Test-Path ($FSRoot + $FolderPath + $FolderName)
if (Test-Path ($FSRoot + $FolderPath + $FolderName)) {
Write-Host "Folder already exists! Skipping folder creation..."
} else {
write-host "Folder does not exist. Creating..."
new-item -path ($FSRoot + $FolderPath) -name $FolderName -itemtype directory
Set-Location ($FSRoot + $FolderPath + $FolderName)
if ($Location -eq $true) {
$tempOUName = "ou=" + $OUName + ","
write-host
write-host $OUDrive$tempOUName$OU$OURoot
write-host
write-host -NoNewLine "OU exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
Write-Host "OU already exists! Skipping OU creation..."
} else {
write-host "OU does not exist. Creating..."
New-ADOrganizationalUnit -Name $OUName -Path ($OU + $OURoot) -ProtectedFromAccidentalDeletion $false
$GroupNameMGMT = $GroupName + " MGMT"
if (!(Test-Path ($OUDrive + "CN=" + $GroupName + "," + $tempOUName + $OU + $OURoot))) { write-host "Normal user group does not exist. Creating..."; New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
if (!(Test-Path ($OUDrive + "CN=" + $GroupNameMGMT + "," + $tempOUName + $OU + $OURoot))) { write-host "Management user group does not exist. Creating..."; New-ADGroup -Name $GroupNameMGMT -GroupCategory Security -GroupScope Global -Path ("OU=" + $OUName + "," + $OU + $OURoot)}
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
# $FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
$BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
$BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
write-host $BIUsersSID.Value
# out-string -inputObject $BIUsers
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.RemoveAccessRuleAll($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
get-acl ($FSRoot + $FolderPath + $FolderName) | fl
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$ADGroupName = "JACOBSON\" + $GroupName
$objUser = New-Object System.Security.Principal.NTAccount($ADGroupName)
$objUser.Translate([System.Security.Principal.SecurityIdentifier]).Value
write-host $ADGroupName
write-host $objUser.Value
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
Out-String -InputObject $ar
$FolderACL.AddAccessRule($Ar)
$ADGroupName = "JACOBSON\" + $GroupNameMGMT
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
Out-String -InputObject $ar
$FolderACL.AddAccessRule($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
} else {
$tempOUName = "cn=" + $GroupName + ","
write-host
write-host $OUDrive$tempOUName$OU$OURoot
write-host
write-host -NoNewLine "Group exists: "; Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)
if (Test-Path ($OUDrive + $tempOUName + $OU + $OURoot)) {
Write-Host "Security group already exists! Skipping new security group creation..."
} else {
write-host "Security group does not exist. Creating..."
New-ADGroup -Name $GroupName -GroupCategory Security -GroupScope Global -Path ($OU + $OURoot)
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$ADGroupName = "JACOBSON\" + $GroupName
$FolderACL.SetAccessRuleProtection($True,$True)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($ADGroupName,"Modify","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
$FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
My problems right now are in the assignment/removal of security groups on the newly-created folder, and the problems are two-fold. Yes, I am running this script as an Administrator.
First, I am unable to remove the BUILTIN\Users group from the folder when this is an office/location-specific folder. I've tried to remove the group in several different ways, and none are having any effect. Oddly, if I type in the lines directly
into Powershell, they work as expected. I've tried the following methods:
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
$FolderACL.Access | where {$_.IdentityReference -eq "BUILTIN\Users"} | %{$FolderACL.RemoveAccessRuleAll($_)}
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
$FolderACL.SetAccessRuleProtection($True,$True)
$BIUsers = New-Object System.Security.Principal.NTAccount("BUILTIN\Users")
$BIUsersSID = $BIUsers.Translate([System.Security.Principal.SecurityIdentifier])
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($BIUsersSID.Value,"ReadAndExecute,AppendData,CreateFiles,Synchronize","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.RemoveAccessRuleAll($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
In the first case, the script goes through and has no apparent effect because afterwards, I do a get-acl and the BUILTIN\Users group is still there, although when looking through the GUI, inheritance appears to have been broken from the parent folder.
In the second case, I get the following error message:
Exception calling "RemoveAccessRuleAll" with "1" argument(s): "Some or all identity references could not be translated."
At C:\Users\tesdallb\Documents\FileServerBuild.ps1:110 char:5
+ $FolderACL.RemoveAccessRuleAll($Ar)
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [], MethodInvocationException
+ FullyQualifiedErrorId : IdentityNotMappedException
This seems strange that the local server is unable to translate the SID of a BUILTIN account. I've also tried explicitly putting in the BUILTIN\Users SID in place of the variable in the New-Object line, but that gives me the same error. I've
also tried the solutions given in this thread:
http://social.technet.microsoft.com/Forums/windowsserver/en-US/ad59dc58-1360-4652-ae09-2cd4273cbd4f/remove-acl-issue?forum=winserverpowershell and at this URL:
http://technet.microsoft.com/en-us/library/ff730951.aspx but these solutions also failed to have any effect.
My second problem is when I try to apply the newly-created security groups, I also will get the "Some or all identity references could not be translated." I thought I had found a workaround to the problem by adding the -PassThru option to
the New-ADGroup commands, because it would output the SID of the group after creation, however a few lines later, the server is unable to translate the account to apply the security groups to the folder.
My first Powershell script has been working well up to this point and now I seem to have hit a showstopper. Any help is appreciated.
Thanks!

I was hoping to stay with strictly Powershell, but unless I can find a Powershell solution, I may resort to ICACLS.
As for the problems with my groups not being translatable right after creating them, I think I have solved this problem by using the -Server parameter on all my New-ADGroup commands and this example code seems to have gotten around the translation problem,
again utilizing the -Server parameter on the Get-ADGroup command:
get-acl ($FSRoot + $FolderPath + $FolderName) | fl
$FolderACL = get-acl ($FSRoot + $FolderPath + $FolderName)
# Add the new normal users group to the folder with Read and Execute permissions
$GroupSID = Get-ADGroup -Identity $GroupName -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
$SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupSID)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity,"ReadAndExecute","ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
# Add the management users group to the folder with Modify permissions
$GroupMGMTSID = Get-ADGroup -Identity $GroupNameMGMT -Server chadc01.jacobsonco.com | Select-Object -ExpandProperty SID
$SIDIdentity = New-Object System.Security.Principal.SecurityIdentifier($GroupMGMTSID)
$Ar = New-Object System.Security.AccessControl.FileSystemAccessRule($SIDIdentity, "Modify", "ContainerInherit, ObjectInherit", "None", "Allow")
$FolderACL.AddAccessRule($Ar)
Set-ACL ($FSRoot + $FolderPath + $FolderName) $FolderACL
Going this route seems to ensure that the Domain Controller I'm creating my groups on is the same one that I'm querying for the group's SID to use in the FileSystemAccessRule. It's been working fairly consistently.
Still having issues with the translation of the BUILTIN\Users group, though.

Having TWO problems with my iPod mini.

I've had my ipod mini for a year and a half. I only ever use it 2-3 times a week for 30 mins at a time at the gym, and sometimes in the car. Already I'm having two problems.
Problem #1- Battery. I've noticed alot of other people on here seem to be having this problem aswell. I'll charge it fully and leave it in the charger over night. I disconnect it, Start playing it, and 1 or 2 songs later I get the message saying "battery low, please connect to power source" It just came OFF a power source. I have 2 different ways that I charge my ipod. I use the computer. And I have a clock radio that it sits in to play the ipod and charges it at the same time. It dosen't matter which I use.. I have the problem either way.
Problem #2- When the battery actually is working(which is rare) sometimes the music sounds like it's under water. Basically, The music plays, but with very low bass. I usually either listen to it through my car adapter, or through my headphones and I get the same problem either way. This isn't all the time though.
I've never dropped it, gotten it wet or left it in the sun. It's had no physical damage at all.
Does anyone know what may me going on? I've followed the steps and tips from other posts on the battery issue but nothing has worked for me. The only thing I can think of (and probably the only thing anyone can recommend) is that I send it in to get it repaired. However, I refuse to do that. I don't think I should have to pay to repair apple's 1.5 year old products especially since I paid close to $300 for it in the first place. I also don't want to receive a refurbished one, I want MINE fixed or a brand new one(which I know won't happen).
Any suggestions would be appreciated.

1. Place 1 drop of rubbing alcohol on the home button.
2. Press the button repeatedly with pencil eraser making sure to get liquid into area surrounding button.
3. Dry off area with paper towel.
4. Press home button until it works again.

I am having major problems with my trackpad on my macbook pro. I can no longer press down on the bottom left and right corners for it to click and follow my command. Please can anyone help?

I am having major problems with my track pad on my macbook pro. Even though my settings haven't changed...my trackpad is no longer responding as it did before. The left hand corner no longer clicks when I press it and my personal commands which I set up in preferences no longer seem to be workin. Please help!

Some websites have an internal mute or volume setting. If that's not the issue, see below.
From the Safari menu bar, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data...
and confirm. Close the window. Then select
           ▹ System Preferences… ▹ Flash Player ▹ Advanced ▹ Delete All...
In the sheet that opens, check the box marked
          Delete All Site Data and Settings
then click Delete Data. Close the preference pane.

I'm having a problem with downloading multiple app updates and moving songs between iTunes and my external hard drive.

I'm having two problems with iTunes, but I'm not sure if they're related issues. First, when I try to click "Download All Updates" for apps, only one update will download and I will get successive error messages for all of the other updates. However, if I click update for each individual app, they download fine. Why am I not able to download all app updates simultaneously now.
My second issue is that I cannot move songs from iTunes to my external hard drive or vice versa. When I drag the files, the blue plus sign appears, but the file does not appear where I moved it to.
Both issues have been occuring for about month. Any help would be greatly appreciated.

While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unchecked. This seems to help with partial downloads...
The other issue doesn't ring any bells.
tt2

Captivate 5.5 Question: We seem to be having an issue with the screen capture piece not recording "e

Captivate 5.5 Question: We seem to be having an issue with the screen capture piece not recording "everything".
We're running 5.5 as an administrator on Windows 7 and my co-worker is trying to capture a webinar (GoToMeeting) with Captivate and it is not recording anything in the GTM window, except the last slide. Anyone have this problem or know a fix? Not much is mentioned in the Adobe forums.

Captivate simply doesn't 'hear' some screen events on certain applications and you just need to resort to doing manual captures at these points.
I usually set up my manual capture button to be F2 so that I can hit it with my left hand while my right hand is on the mouse navigating through the task.

Having connection problems with Mail after installing 10.9.4

I upgraded to 10.9.4 a few days ago, and ever since, I've been having connection problems with Mail. First, it stops downloading new mail automatically and second, it won't send any of my messages. When I try to send, I get a message that it is unable to connect.
Quitting Mail and restarting it seems to clear the problem, but then it happens again, maybe an hour or two later.

1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off merely by the seeming complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. All it does is to collect information about the state of the computer. That information goes nowhere unless you choose to share it. However, you should be cautious about running any kind of program (not just a shell script) at the behest of a stranger. If you have doubts, search this site for other discussions in which this procedure has been followed without any report of ill effects. If you can't satisfy yourself that the instructions are safe, don't follow them. Ask for other options.
Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
4. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
5. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
6. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 ` route -n get default|awk '/e:/{print $2}' ` 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^$[0-9]+$ /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;5p;6p;8p;12p;' ' {sub(/^ +/,"")};NR==6;NR==13&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/root/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/ { next;} /(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/ { next;} /%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]" "$1;b=b$1;} END { if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|POSIX sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' /^ +[NP].+ =/h;/^( +D.+[{]|[}])/{ g;s/.+= //p;};' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/$L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' '" L*/P*/*loginit*' 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 $' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA$|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true $ -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Compon,Ex,In,iTu,Keyb,Mail/B,P*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' -i4TCP:0-1023 com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;A2 0 $((N1+1)) 2;C0;A1 0 $N1 1;C0;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D13 14 1 48 42;D12 34 43 53 44;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 14 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
7. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
8. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
9. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
10. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report the results. No harm will be done.
11. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start Time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
12. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
Note: This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed.

Having some problems with apps froms the app store

Hello. Since I got my iTouch I've been having some problems with some apps. Some work perfectly fine, but some others are just crashing after a few seconds. I've tried everything I found, but it seems like my problem is different from the one related by lots of others iPod users. Here's a video a friend of mine who's having the same problems I am did showing it:
http://www.youtube.com/watch?v=MI-gBhP_cgU
It's really annoying us. Does anyone know how to fix it? Does it look like a firmware problem? Thanks in advance.

Have youy tried:
- Reset:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- iOS: Troubleshooting applications purchased from the App Store
- Restoring the iPod from backup
- Restoring the iPod to factory defaults/new iPod.

Is anyone having a problem with iPhone 5 not backing up to iCloud. No problem at first now it says it will take 35 hrs, etc to back up.

Is anyone having a problem with iPhone 5 not backing up to iCloud. No problem at first now it says it will take 35 hrs, etc to back up.

Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!

I seem to be having a problem with youtube on my mac

Similar Messages

Maybe you are looking for