I seem to have an old simplified version of email. How do I upgrade that?

I think it is Yahoo Classic, but all of a sudden the "to:" line in email won't give me contacts when I click on it. How do I return to a more up-to-date version?

Clear the cache and the cookies from sites that cause problems.
"Clear the Cache":
*Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Tools > Options > Privacy > Cookies: "Show Cookies"

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Have converted old VHS to DVD, now how do I get that into iMovie for edit?

Hi, I am a little of a novice, and am not sure how to get a regular DVD movie imported to iMovie ... is more conversion needed? I get iMovie to look into the VIDEO_TS folder on the DVD and it doesn't recognize any files.... I hope I haven't wasted money with all those conversions!!!

1) Download and install the Apple MPEG2 QuickTime Component ($20) - available online from Apple.
2) Download and install MPEG Streamclip from Squared 5 (free).
3) Start MPEG Streamclip
4) Insert your DVD into your Mac. If DVD Player or Front Row starts automatically quit those.
5) Open a Finder window. Navigate to your DVD to the Video_TS folder.
6) Drag the .VOB files from the Video_TS folder and drop then into MPEG Streamclip.
7) If MPEG Streamclip offers to fix timecode breaks, say yes.
8) Use FILE/EXPORT USING QUICKTIME to convert the files to Apple Intermediate Codec (or h.264 if you prefer)
9a) Optional: You can deinterlace your footage in this step, if you like
9b) optional: If you know the date and or time of the footage, name your file
clip-yyyy-mm-dd hh;mm;ss
(let mpeg streamclip provide the extension). This will provide metadata that iMovie will use to put the event in the right year and month.
9c) Optional: If you don't want to make one huge clip out of your DVD, you can make smaller clips by using MPEG Streamclip. Move the cursor to the "in" point of the clip, and press i. Move the cursor to the "Out" point of the clip, and press o. Then do steps 8 through 10 and repeat until you have done this for all clips you want.
10) Save the resulting file in a place where you can find it, like your Desktop.
11) Open iMovie.
12) In iMovie, choose FILE/IMPORT/From File and choose the file you saved in steps 8, 9, 10.
13) iMovie will generate thumbnails and you can edit.

I have transferred my documents from iMac to macbook air, but when I try to read then I get the message "This document is too old. Download it to version 09. How do I do that?

I have transferred my pages documents from my macbook pro to my macbook air, but I cannot read them as I get the message "This document is too old. Download to version 09". How do I do that? I spent over an hour on the phone to a technician at Apple but he was no help.

I have the same issue having replaced my 07 iMac for a new iMac, I was using iWork 08 (Pages) and all my Pages documents cannot be read by the latest iWork (Pages). I get the same message and, although I have worked out that any that had been exported to Word format can be read and then re-saved, I cannot now open the purely Pages documents to export them to Word first. I am amazed that the new Pages cannot read Pages 08 document but can continue to read Word ones! So, how can I get my hands on Pages 09, so that I can re-save them in the current Pages format?
Martin

I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is t

I have an old iMac version 10. 4.11 and I have the iPhone 3GS which I cannot upgrade the latest applications I want to buy the iPhone 4S but I need to back up all the information on my iMac and move it to a different computer contacts songs etc which is the easiest way to do this

Glenn,
I tried upgrading to leopard, even bought the software and brought it home but it wouldn't let me. So i went back to apple, gave them the specifications of the machine and been told my machine is simply too old for leopard. This is incredible to me because it really isn't THAT old (i think just a little over 6 years maybe) and yet i'm left out on the curb when it comes to using newer apple products. I understand technology moves on but the mindset that i am supposed to dump a perfectly working machine after a couple of years or face not being able to use any other apple product is counter to what thought apple was about.

I have downloaded the latest version of safari only to be told that i can not use it on my version of os x (10.7.5). Is there any way to to revert back to the old safari.

i have downloaded the latest version of safari only to be told that i can not use it on my version of os x (10.7.5). Is there any way to to revert back to the old safari.

Safari is part of OS X and isn't available as a separate download. How did you get a newer version than the one that comes with Lion?

My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.

My gen 3 iPod Touch seems to have duplicated all my music since updating to IOS 5 so that it now only holds half as much. What can I do about it? I'm using the same iTunes library with OS 10.6 and all software up to date.

Is the camera damaged? Could be a hardware problem.
Try:
Close the Camera app in the multitasking bar, then try again.
Restart/Reset/Restore your iPod. In that order.

I use an Iphone 4 which had to be replaced recently. However when i did a backup it was on the new IOS version 7, but now that my phone was replaced and i am back on the old IOS version 6 i how do i restore my backup??

I use an Iphone 4 which had to be replaced recently. However when i did a backup it was on the new IOS version 7, but now that my phone was replaced and i am back on the old IOS version 6 i how do i restore my backup??
When i try to restore my Back up using Itunes this is the message i get - "Unable to restore backup as the software is old - Please setup as a new device and then try to restore your backup" - Please advise. If i do so are there any chances of loosing my data. At this point in time i would be happy if i could just retreive my contacts list. Any suggestions would be greatly appreciated.

Nope - you cannot restore a backup from a newer iOS version on to a device running an older iOS version. The reverse works, but in your case to use your backup, you must update to iOS 7.0.3 - no other option if you want to use that backup.

I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?

I have a macbook purchased in 2009. I just purchased a new ipod and am in a loop of updates that seems to have no end. Do I need snow leopard? Will that then let me use the latest itune update?

You need to buy Snow Leopard from the online Apple Store. You don't need Mountain Lion.
(85170)

HT1386 The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?

The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?

The SD version of my tv download didnt sync & I have an iPod. I can play it in iTunes but it won't sync with my iPod. I've never had this problem before, the other tv episodes have worked/downloaded both versions fine. How do I fix this?

Can I open bkf with my mac? I have my old file with bkf format how can I open it with my new Mac Pro?

Can I open bkf with my Mac Pro? I have my old files with bkf format how can I open it?

That is a Windows Backup file. I seriously doubt that there will be any way to read that on a Mac. Do you have a Windows machine that you can use to open those files and save the contents in a more friendly format?

After several years of taking photos(thousands) I seem to have many duplicate photos in iPhoto. How do find them all without going through 10,000 photos? they are mostly scanned photos that I have reused over the years

after several years of taking photos(thousands) I seem to have many duplicate photos in iPhoto. How do find them all without going through 10,000 photos? they are mostly scanned photos that I have reused over the years not ones that I have recently uploaded from my camera.
Thanks whoever can help

Where are you seeing these duplicates? In the iPhoto window or in the Finder?
OT

HT1338 if I have an old mac with OS X, how can I update if Apple doesn't recognise that I need an update?!!

if I have an old mac with OS X, how can I update if Apple doesn't recognise that I need an update?!!

You need to buy an upgrade if one is compatible with your Mac model.
PowerPC G3 Macs can only go to 10.4.11.
PowerPC G4 and G5 Macs can only go to 10.5.8.
Macs with a Core Solo or Core Duo CPU can only go to 10.6.8.
Core 2 Duo and better Macs can go to 10.7.5 or 10.8.3 depending on their model. Upgrading to either requires going through 10.6.
(81566)

I seem to have deleted Passbook off my iPhone. How can I get it back? I can't see it listed in the appstore anywhere.

I seem to have deleted Passbook off my iPhone. How can I get it back? I can't see it listed in the appstore anywhere.

It is not possible to delete any of the bundled apps. You may have moved it to another home screen or inadvertently dropped it into a folder. If you search for the app or reset the home screen layout - Settings/General/Reset - that should bring it back to the default location. There also may be a setting to turn Passbook off in the General/Restrictions, but not having an iPhone with iOS 6 I'm not sure.
Regards.

I dont seem to have any network and i dont know how to fix this?

i dont seem to have any network and i dont know how to fix this?

You need to have a data plan with O2 and data access provisioned for your iPhone by O2.
Contact O2.

I have all my alert on for email but I only see that I receive any when I open the email box. How do I fix that?

I have all my alert on for email but I only see that I receive any when I open the email box. How do I fix that?

Did you change the ID in Settings>iTunes & App Stores>Apple ID? Tap the old ID and sign out and then sign in with the new one. If not running iOS 6 it will be Settings>Stores>Apple ID.

I seem to have an old simplified version of email. How do I upgrade that?

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