I seem to have downloaded a malaware called Zugo and its wreaking havoc on Firefox in English..what to do..need help please
I found the malaware Zugo in my add-ons and deleted that and then uninstalled it in programs..then rebooted... all was fine again ..this was on IE...but no wFireFox has it ..it's changed my email..my home page is noe Bing..but it not really Bing..it's Zugo.
My work website...won't function ..it's horrible..it's not just a change of home page..it affects everything...
Try resetting the home page as shown in the [[how to set the home page]] article. It is also likely to have changed the location bar search settings.
# Type '''about:config''' into the location bar and press enter
# Accept the warning message that appears, you will be taken to a list of preferences
# In the filter box type '''keyword'''
# Right-click on the preference '''keyword.URL''' and choose ''''Reset''' to change it back to Google.
If these changes do not stick when you restart Firefox, follow the procedures in the [[Preferences are not saved]] article.
To be sure that no malware has been installed, try running several malware scanners. It is best to run several as each will pick up things that the others miss. Some scanners you can try are:
* [http://www.malwarebytes.org/mbam.php Malwarebytes]
* [http://www.superantispyware.com/ SUPERAntiSpyware]
* [http://www.lavasoft.com/products/ad_aware_free.php Ad-Aware]
* [http://www.microsoft.com/windows/products/winfamily/defender/default.mspx Windows Defender]
* [http://www.safer-networking.org/en/home/index.html Spybot S&D]
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Enable plug-ins.
Safari > Preferences > Security
Web content:
Is the box next to "Enable plug-ins" checked?
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Have you contacted app support or maybe view this video from the website? Are you trying to play them within the app itself? Did you double tap on the video that you want to watch?
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I bought an album on iTunes and 3 of the songs only play for 30 seconds. I have tried re-downloading the album 3 times and the problem has not been fixed. I would like some help please and thank you.
Artist: Imagine Dragons
Album: Night VisionReport it here:
iTunes Store Support
http://www.apple.com/emea/support/itunes/contact.html -
Itunes is asking that I edit payment info, but will not accept any changes to allow me to purchase music? I have changed cards, reentered information, uninstalled and re-installed Itunes. Nothing is working, what do I need to do?
See HT203206: iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
The further information area has direct links to the current and recent builds in case you have problems downloading, need to revert to an older version or want to try the iTunes for Windows (64-bit - for older video cards) release as a workaround for installation or performance issues, or compatibility with QuickTime or third party software.
Your library should be unaffected by these steps but there are also links to backup and recovery advice should it be needed.
tt2 -
I recently purchased songs from my iphone. All good... But I then went to put them on my ipod touch. They seemed to have downloaded but the songs wont play and the song title/the text, appears in a grey colour and there is a downlaod symbol in front of the song title. what do i do next?? They play on my iphone and from the itunes library but not from my ipod touch.
If the songs are still on your ipod, make sure autosync is disabled in iTunes on your computer, connect and right click on it in the device list, then choose "transfer purchases" to copy all bought media and apps from your ipod to your computer.
If the songs are not on your computer and got deleted from your ipod as well, you can't get them back, unless you have a backup of your iTunes library as part of your computer backup. -
I have downloaded an album from itunes using HughesNet Download Manager scheduled to download during the 2 am to 8 am download period. The album seems to have downloaded to my computer. I found the file in c:\downloads\. I cannot get it into itunes. Can anyone please give me step-by-step instructions on how to use the downloaded file? I have tried to import it and drag and drop. PLEASE HELP. Thank you.
See my response to your other post.
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You use Restore to get the latest firmware build, not the Update button. You can only use the Update button, if there is an iOS update, say iOS 5.1.
this link talks about updating to 9A406 to fix the "No Service" issue with iPhone 4S:
http://iphone-and-i.blogspot.com/2011/12/fixing-iphone-4s-signal-problem.html -
I can't get a purchased movie to play, even though it seems to have downloaded properly
I can't get a purchased movie to play, even though it seems to have downloaded properly. Any help?
Hello, Gemma.
Thank you for visiting Apple Support Communities.
I would recommend trying the steps in the articles below. If none of the steps work please reply back with any errors received and which computer operating system you are using.
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
iTunes for Windows XP: Troubleshooting video playback
http://support.apple.com/kb/TS1386
Cheers,
Jason H. -
Since I have downloaded IOS5 on my IPAD2 and synced to my IMac, Safari keeps dropping off before site is downloaded and is slow. There was an icon that showed how many windows were open on Safari and when pressed displayed them, that has disappeared and apps do not always download. Sometimes by making several/many attempts, it eventually downloads the website or app, but this is not right. When trying to dowload any lonks from an email, they simply do not open, it keeps going back to the home screen. Does anybody have any suggestions? I only bought the IPAD 2 in June!
Also the touch screen does not seem to be responding adequately. Thank you for any help you can give.
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I have just bought an iPhone 5 and it won't sync to iTunes. It says it needs iTunes 10.7, which I have downloaded and installed. I still get the error message and looking at "about iTunes" it says 10.6.3. What do I do??
Perhaps check to see if you're accidentally running two different versions of iTunes. There's some information on troubleshooting that in the Opening iTunes section of the following document:
Troubleshooting iTunes installation on Mac OS X -
I have 100's of CDs that I have downloaded to my itunes library and they are in the library playable but they do not show up in the C drive under the iTunes Music folder under users. Why are they in the libary and not in the itunes music folder. Win 7 OS. When I look in the library under the get info screen it says they are in the folder itunes music, under the c: drive but when I actually go to that folder to look for them they are not there....HELP!
Hello RumDog,
I think this article will help you find the media in your library.
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Discovering and changing the iTunes Media folder location
Note: You would usually only change the iTunes Media folder location to share music between accounts on the same computer. See this article for specific steps on how to accomplish this. Also, see this article if you want to know how to move your music to a new computer.
Mac OS X: Click the iTunes menu and choose Preferences.
Windows: Click the Edit menu and choose Preferences.
Click the Advanced pane. iTunes displays the location of your iTunes Media folder.
You can then:
Note where your media folder is, such as for backing up your media.
Use the Reset button to reset it's location to the default (which is the iTunes folder).
Click the Change button to select a folder for a new location. Once you change this location:
If you make a new or alternate iTunes library, the new location will be used by that library.
Existing files will not be moved unless you choose File > Library > Organize library and choose the option to "Consolidate files."
From: Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Cheers,
Sterling -
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Very strange! All of my calendar events have reappeared. This has happened one week after downloading iOS 7
The calendar however, is not easy to use.
The typing function on the phone has become even slower. Have to wait for each letter to show on screen. -
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