I send my iPhone to apple because my standby button doesn´t fit, what exactly should i send to apple? earphones and charging cable too?

I send my iPhone to apple because my standby button doesn´t fit, what exactly should i send to apple? earphones and charging cable too?

No! All Apple needs is your actual phone. Do not send the box or anything else as they will throw it away and you won't get anything back except for a phone! Do not send the sim card either and make sure you backed it up!

Similar Messages

  • My iPhone vibrated for about 3 minutes and died. I cant restart it because my lock button doesn't work. what do i do?

    My iPhone vibrated for 3 minutes and died. The screen was black but the phone was still vibrating. I searched what to do but everything said to reset it. But one day my power button got stiff and doesn't work. I tried to plug it into iTunes but it was not recognized. What am I supposed to do?

    let it charge for 60 minutes, see if it awakes.
    Plug it to itunes , awake or not and hold both buttons for a couple of seconds

  • My itouch won't turn on at all and i cant restart it because the home button doesn't work. what do I do?

    My itouch (5th gen. 32GB)  was working just fine, with a full battery. I set it down, and 15 minutes later it didn't turn on. I brought it back home to see if it needed to be charged for some reson, but it was still pitch black. I plugged it into the computer to see if anything would happen but nothing did. I know you can reboot/ restart it by holding the power and home button at the same time for a few seconds, but my home button is broken... I have no clue what to do...

    If your iPod Touch, iPhone, or iPad is Broken
    Apple does not fix iDevices. Instead, they exchange yours for a refurbished or new replacement depending upon the age of your device and refurbished inventories. On rare occasions when there are no longer refurbished units for your older model, they may replace it with the next newer model.
    ATTN: Beginning July 2013 Apple Stores are now equipped to do screen repairs/replacements in-house on iPhone 5 and 5C. In some cases while you wait. According to Apple this is the beginning of equipping Apple Stores with the resources needed to do most repairs for iPhones, iPads, and iPod Touches that would not require major replacements. Later in the year the services may be extended as Apple Stores become equipped and staffed with the proper repair expertise. So, if you need a screen repaired or a broken screen replaced or have your stuck Home button fixed, call your local Apple Store to see if they are now doing these in-house.
    You may take your device to an Apple retailer for help or you may call Customer Service and arrange to send your device to Apple:
    Apple Store Customer Service at 1-800-676-2775 or visit online Help for more information.
    To contact product and tech support: Contacting Apple for support and service - this includes international calling numbers.
    You will find respective repair costs in the appropriate link:
    iPod Service Support and Costs
    iPhone Service Support and Costs
    iPad Service Support and Costs
    There are third-party firms that do repairs on iDevices, and there are places where you can order parts to DIY if you feel up to the task:
    1. iResq or Google for others.
    2. Buy and replace screen yourself: iFixit

  • TS2634 My iPhone is disabled because my kids renter the wrong passcode, what can I do?

    My iPhone is disabled because my kids renter the wrong passcode, what can I do?

    If the iPhone is showing the red disabled screen then you will need to connect the phone to the computer that you normally sync to and you should then be able to reset the phone and re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the phone into recovery mode : http://support.apple.com/kb/ht1808
    If you do it via a different computer then :
    If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present.

  • IPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help

    iPhone 5 has ran out now it won't charge ? I can't reset because my power button is broke ? What can I do, please help will my one year warranty cover this ?

    Try cleaning the dock connector.  Try a new cable or charger.
    If no luck, it should be covered under warranty.

  • I bought a new IPHONE from apple reseller and the earpiece is not working . There is no sound .Speaker and headfone are working but earpiece is not working . How can i get it replaced.

    I bought a new IPHONE from apple reseller and the earpiece is not working.
    There is no sound .Speaker and headfone are working but earpiece is not working.
    How can i get it replaced.

    You can get service information on this web page.
    Regards.

  • I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work

    I'm trying to update my iphone 4s, it's stuck on the wifi screen, I can't restart or turn off my phone because the top button doesn't work

    Press and hold the "Top button" and the Home button together for 15 seconds. This will force iPhone to reboot.

  • HT3819 what is the best way to set up my childs iphone with apple id and as part of home sharing?

    what is the best way to set up my childs iphone with apple id and as part of home sharing?

    So do I have to hook up an Ethernet cable to both the Uverse AND my computer from the Time Capsule?
    I'm not sure that I understand everything that you want to do and where devices will be located.
    The Time Capsule must connect to the "main" Uverse router using a permanent, wired Ethernet cable connection. An Ethernet cable can be run up to 300+ feet with virtually no loss, so you should be able to locate the Time Capsule wherever you want.....unless you have a very large estate.
    If you want the Time Capsule to strengthen the wireless signal provided by the Uverse router, then the Time Capsule must be located in the area where you need that additional signal strength.
    If I understand your post correctly, you plan to install the Time Capsule in the office? When you do this, you can configure the Time Capsule to create a wireless signal that uses the exact same wireless network name and password as the Uverse wireless network.
    That will provide a much stronger signal for your Uverse wireless network in the office area. Hopefully, the bedroom that you mention is close to the office, so it will pick up the stronger wireless signal from the Time Capsule.
    The iMac in the office can connect to the Time Capsule using another short Ethernet cable connection, or the iMac can connect using wireless.  A wired connection is always preferred, if possible.
    At this point, I guess the first question would be.......
    Do you have a location for the Time Capsule that will be close to the office....and...the bedroom where you want a stronger wireless signal?

  • The screen doesn't work except on the bottom and i cant reboot it because my power button doesn't work, The screen doesn't work except on the bottom and i cant reboot it because my power button doesn't work

    I was in the middle of texting my mom and the screen stopped working! It only stopped working in the middle but i can't even turn it back on because my password numbers won't work when i touch them! I also cannot reboot my ipod because the power button doesn't work! I need help on fixing this problem please!!

    Try as best you can with broken button.:
    - iOS: Not responding or does not turn on
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    For MAC or PC
    The Firmware Umbrella - TinyUmbrella
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • I'm trying to downgrade my storage on my ipod but when I chose my new storage i'm not able to complete the choice because the 'done' button doesn't do anything. can someone please give me some advice?

    I'm trying to downgrade my storage on my ipod but when I chose my new storage i'm not able to complete the choice because the 'done' button doesn't do anything. can someone please give me some advice?

    Are you choosing a different plan before tapping Done?
    To downgrade, you should be doing the following:
    Go to Settings > iCloud > Storage & Backup.
    Tap Change Storage Plan.
    Tap Downgrade Options and enter your Apple ID password.
    Choose a different plan to use when your current storage plan expires.
    Tap Done.

  • HT201210 my iphone 3 couldn't restore, its saying the error 46. what is the meaning of error 46?and how can i resolve it?

    my iphone 3 couldn't restore, its saying the error 46. what is the meaning of error 46?and how can i resolve it?

    It doesn't matter when you installed antivirus software; if you have it on your computer it will frequently block access from applications to sites it does not know about. A sync does not require access to a site not on your computer; an upgrade clearly does. So if you have never jailbroken any device you do not need to be concerned about your hosts file, but you DO need to temporarily disable your antivirus during the update process.
    The hosts file is an operating system file on all computers that overrides DNS lookup. In order to jailbreak or hack an iDevice the programs that do it need to redirect iTunes so it does not go to the Apple activation server, but instead goes to the hacking program for activation instructions. It does this by adding a record to the hosts file that bypasses the DNS lookup for gs.apple.com. But you don't have to be concerned about this.

  • Standby button doesn´t work on iphone 5.

    since 2 days the standby button doesn´t work. after pressing several times, sometimes it will work.
    what can i do? my iphone is from 09/2012.

    This is a common problem, the on/off button and the mute, volume up and volume down are on the same flat, so you have to take it to an Apple store so they can fix it, or if you cant go right now you can activate the AssistiveTouch bi going to Settings=>General=>Accessibility=>AssistiveTouch. turn on it will help you.
    Good Luck

  • I was restoring my iTouch and accidentally unplugged it and now it is stuck at the logo and loading bar under it.  I can't go into DFU because the home button doesn't work.

    I was restoring my iTouch and accidentally unplugged it and now it is stuck at the logo and loading bar under it.  I can't go into DFU because the home button doesn't work.  How can I fix it?

    - See if placing the iPod in recovery mode with this program will allow a restore.
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    - Next let the battery fully drain. After charging for at least an hour try again.

  • I have virgin mobile iphone that i found,the power button doesn't work and the phone is now saying disalbed what can i do to fix it

    I have a virgin moble iphone that i found, the power button doesn't work and the phone is saying disabled,what can i do to fix it?

    Probably nothing, the phone has a high likelihood of being stolen and if you try to Restore it you will run into Activation Lock. Turn it in to the local authorities.

  • IPod touch frozen on screen showing apple symbol and usb cable.

    Pod touch frozen on screen showing apple symbol and usb cable. Happened during a update attempt.

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    Finally, if the Restore doesn't work, let the battery drain completely.  Then recharge for at least an hour and Restore again.

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