I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing.

I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing. I do not use iCloud because I have no wifi at home, limited data available for regularly backing up, and I have a 64GB phone and don't wish to pay to upgrade from the 5GB iCloud storage. Am I doing something wrong? It worked so seamlessly on my loaner phone that I am completely stumped as to why it will not restore those items to my original phone again.

The iphone is designed to be synced to your computer or cloud service. Your contacts should be in whatever program/service you have chosen to sync.
If you have failed to do this, then they are likely gone.

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Sometimes my ipod does not down load my entire library when I sync up with itunes, even if I have items loaded in the play list and can see them in the play list in my itunes when I check my ipod play list some items are missing part 1 will be there but p

Sometimes my ipod does not down load my entire library when I sync up with itunes, even if I have items loaded in the play list and can see them in the play list in my itunes when I check my ipod play list some items are missing part 1 will be there but part two is not. Why?????

How is your iPod configured to sync music from your iTunes library? In other words, what options and configurations do you have enabled from under the iPod's Summary and Music configuration panes in iTunes?
B-rock

I sent in my Iphone for repair. They sent me a replacement and it says insert SIM card. Its an Iphone, I thought they had internal sim cards? So confused.

I just received my Iphone 4S back from Apple. Sent in for repair due to unable to connect to WIF box was shadded gray. They sent me a replacement phone and when I turned it on it says to insert the SIM card? Very confused as I thought Iphones did not need a SIM card.

Hi
Don't understand your confusion as all mobile phones require a SIM. You would have installed it yourself the first time you got the phone from your carrier or they may have helpfully put it in for you and you did not pay attention at the time. A trip to your carrier may help as they may issue you with another SIM card?
Did you leave the SIM card in the phone when you took it in for repair? If so then the store that did the repair should have transferred it for you? Get back to them and ask them the question.
Have you used the SIM slot tool (looks like a paper clip and is in the box the phone originally came in) to check if the SIM is still there? Maybe it just needs re-inserting?
Just a few things you could try?
HTH?

I sended my iphone for repair, and im being sent a replacement phone what exactly does that mean?

I sended my iphone for repair, and im being sent a replacement phone what exactly does that mean?

It means you will get a refurbished iPhone in exchange for the faulty one you sent in.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

I hit Forget Network and now cannot get back onto my wireless home network. All of my other computers and iphones are fine. How do I get the network back? It shows in my list of networks but when I use the password and try to join it says not connected.

See if the iPad will accept the password after you restart it. It's worth a try.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
You could also try a reset as well.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.

Hello. May I ask: I am using Acrobat 6.0.2, and having trouble formatting a PDF created from multiple (jpeg) files. Each page is formatted to A4 size, portrait. But when I create the PDF, each sheet appears as tiny, in the middle of a huge white page.

Hello. May I ask: I am using Acrobat 6.0.2, and having trouble formatting a PDF created from multiple (jpeg) files. Each page is formatted to A4 size, portrait. But when I create the PDF, each sheet appears as tiny, in the middle of a huge white page. I cannot seem to find any controls to adjust this. Any advice appreciated.

Thanks CtDave, for the further info. Unfortunately, those suggestions are not working, which is strange.
....Until last week, I used to make multi-page PDFs straight from Photoshop: File > Automate > Make PDF. One simply choses the files, orders them, and creates a PDF. (Resolution doesn't matter; 300 DPI is no problem.) However, my new Photoshop CS5 does not have the option in Automate.
What I've done, seeing as Acrobat is letting me down, is use Bridge (new to me) to create the PDF. It worked without a problem, but seems like more work than the old PS method. I will download a newer version of Acrobat to see if that makes any difference.
.....Also, thanks Test Screen Name: I agree with you that jpeg is irrelevant, and that one can make a PDF from Photoshop (Print > Save As - pdf). But that only works for SINGLE PAGE pdf, not multiple pages as far as I can tell.
Kind regards,
Prince Nuada

I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7

help ,me

Did you try anything suggested in the last thread you posted?
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I uninstalled itunes for windows 7 and tried to install itunes 10.5 and it won't work. I deleted all existing apple programs from my computer but when I try to install again it says so long error involved with microsoft?I uninstalled itunes for windows 7

Occasionally, some of the image borders turn dark grey (medium grey is the default) and then random other images cannot be opened with a double click. They only open when selected using the arrows on the keyboard. They also cannot be moved to collecti

Occasionally, some of the image borders turn dark grey (medium grey is the default) and then random other images cannot be opened with a double click. They only open when selected using the arrows on the keyboard. They also cannot be moved to collections. Anyone have a solution for this?

When you say "could not be opened"- what are you referring to? A double click of the mouse should view the clicked image in Loupe view- the same as pressing [E] on the keyboard for an enlarged view. (And a second double-click will take you back to library grid view.)
To "open" an image in the Development module requires you to select the image then press [D] or click on the [Develop] button.
When you say "could not be ...moved" -what are you referring to? Are you trying to move an image file from its place in a folder to another folder? Are you just wanting it in a collection? When you drag an image to a collection you are only placing a link to the image in the collection- not actually moving any file. The image will stay exactly where it is in its original folder and will remain as a thumbnail preview in the Library Grid view.
Are you having any "mouse" problems that may be changing its actions in LR ?
Do you see an exclamation mark on any image borders ?
Let's keep working on this. I am curious to see you find an answer.
Rob

Have a 3 yr old iMac the screen goes black when using it it will come back on when you move the mouse thanks for your help Dave

Have a 3 yr old iMac the screen goes black when using it it will come back on when you move the mouse thanks for your help Dave

It's possible you've got a 'hot corner' set up. If you have and move the mouse to a certain corner of the screen it'll do as you describe. Have a look in System Preferences>Mission Control, bottom left of the window click on the 'Hot Corners' button and see if there is anything in there.

My iPhone keeps shutting off and turning back on when I use it. How can I fix this?

My iPhone keeps shutting off and turning back on when I use safari, my apps or just when I use it, what can I do?? Help!

Try restoring your iPhone.
See here for details: http://support.apple.com/kb/HT1414

I bought a Iphone 4S in Colombia two months ago, It never work properly, I cant put turn it on. When I went to Movistar they told me that it was a problem with the software. Now, they have the Iphone for repair.

I bought a Iphone 4S in Colombia two months ago, It never worked properly, I cant put turn it on. When I went to Movistar they told me that it was a problem with the software. Now, they have the Iphone for repair at Movistar. The questios is, If I bought a NEW Iphone why they gave me a Iphone with this problem. I asked about the warranty but they told me that Apple doesn't respond. Please tell me something. The IMEI is: 013071008363505 is a Iphone 4S 16GB. Black.

I would guess the fan is the cause of the noise. Suggest you take a look at it.
This site has a wealth of information about getting inside a Macbook or Macbook Pro.
http://www.powerbookmedic.com/mac-repair.php

Hi, i had recently formatted my iphone with no itunes backup. i restored my data with icloud but all the pics didn'y come back. now when i tried to restore again, icloud deleted all my pics from the server too!! is there any way i can get them back??

hi, i had recently formatted my iphone with no itunes backup. i restored my data with icloud but all the pics didn'y come back. now when i tried to restore again, icloud deleted all my pics from the server too!! is there any way i can get them back??

Back from where?
You choose to not copy them off to a computer as they are designed to be.
If they are no longer showing in iCloud, they are gone.

Dear all, Since a week ago I observe that when I press the button for my macbook air to start a nap, first the screen turns to black but I can see the arrow (pointer). And only after few seconds the arrow and the screen really shut down.

Dear all, Since a week ago I observe that when I press the button for my macbook air to start a nap, first the screen turns to black (although I can see it is stil on) and I can see the arrow (pointer). Only after 15 seconds the arrow and the screen really shut down. It did not occur before, as a matter of fact it was instantaneous. What could be the problem?

Note the time in your Mac's menu bar or some other accurate timepiece. Then, press the button to put the MBA to sleep. Wait until the cursor disappears and for all indications that the Mac appears to be asleep.
Then, wake the Mac the way you normally wake it.
Then, find the Console app - it is in your Utilities folder and looks like this
You can find it by selecting Utilities from the Finder's Go menu.
Open Console.
If the log list column on the left is not already displayed, show the log list by selecting Show Log List from Console's View menu.
Locate system.log in the list and select it. Many date and time-stamped entries will appear, hundreds of them, and you must find the entries relevant to your Mac's sleep problem. To do that type the words sleep cause in the Filter field at the upper left of the Console window:
That will cause all log entries to be hidden, except for the entries containing those words. The last entry in the list will correspond to the last time you woke the Mac. It will have a time stamp in the form hh:mm:ss later than the time you noted in the Mac's menu bar prior to putting it to sleep.
Make note of that exact time in hours, minutes, and seconds.
Next: Clear the filter field by clicking the x in the above screenshot. It should then look like this:
All previously displayed log entries will reappear.
Next: Find the log entry that corresponds exactly to the time you noted in hours, minutes, and seconds containing the words "previous sleep cause". You may have to scroll up or down a considerable distance. When you find that line, select it and drag your cursor up and prior to the entry corresponding to the approximate time you noted before putting the Mac to sleep. This will result in a selection of perhaps 50 to 100 lines or so.
One or more of them, along with their time stamps, may reveal the reason for the fifteen second delay.
Copy and paste those log entries in a reply.
Most of the entries will be cryptic but will contain information you might consider personal such as your Mac's name. If you do not want that information to appear, delete or obscure it when posting your reply. Leave enough information so that the entries can be deciphered.

My iPhone 3gs is asking me for a password to unlock back up when i try to restore it. I updated to ios5 on a friends computer, help what do i do??

my iPhone 3gs is asking me for a password to unlock back up when i try to restore it. I updated to ios5 on a friends computer, I have tried every single password i have ever used and its not working...does this mean i lose everything?? help what do i do??

Your friend may have Encrypeted Backups enabled on their iTunes if so that person should know the password if they don't I don't think there is much luck for you but I am research methods to unlock iPhone encrypted backups! If I find anything I shall let you know!
Message was edited by: Apple Geek 0819

Hi there,I was using MacPro with older snow leopard just now i install OS X LION,before install i backup all deta to time machines about 70GB,now when i connect i dont know how can backup the old deta to OS X LION,but it just backup the recent deta to tim

Hi there,
I was using MacPro with older snow leopard just now i install OS X LION,before install i backup all deta to time machines about 70GB,now when i connect i dont know how can backup the old deta to OS X LION,but it just backup the recent deta to time machine,pls guide me how i can backup my old deta to my computer??
Will be much appreciated !!
Thanks.

>Step 1. Backup existing data using time machine.
Time Machine is nice, but you have very little in terms of ability to verify that your data is all backed up. I find Time Machine is better for the occasional recovery of previously written data at specific times. A good backup solution that survives an erase and install (there is no clean install in Mac OS X), is a clone, and preferably TWO clones. See my FAQ*:
http://www.macmaps.com/backup.html
Time Machine can work as good as a clone, and in fact I once had to rely on it because my hard drive died. Thankfully it did recover everything. But I had my clone just in case it didn't work. Now I feel more comfortable since clones allow you to boot themselves, and thus prove all the important system information got saved, and not just the user data.
Clones are also easier to import with the migration assistant.

I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing.

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