I Sent in my ipod nano for the recall many weeks ago, where is my ipod?

Ive been waiting to recieve a replacement for my 1st generation ipod nano, its been over the 6 weeks they say it takes. Its frustrating because im out an ipod, and its starting to look like they coned me. no ipod, no word of its status!!!!!!!!!!

I must have misplaced the e-mail they sent, and when i search i get nothing, in fact ive searched all 2012 messages and its as though i never recieved it. the funny part is that when i search apple or recipt, i get the recipt/email from mu laptop purchace in 2007.
In addition ive looked for a way to contact them directly via email and i keep getting sent to pages with sub/issues non of which ever adress the ipod nano recal.

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