I sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay
i sent my 17inch mac pro to apple to install a new hard drive and my mountain lion was not on it when i got it back, using the same apple id i tried to re download it but it says i have to pay
never mind i got it by going into my account and veiwing hidden items and there it was
Similar Messages
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I installed a new hard drive and trying to reinstall FCP2 and on the install disc i get the following message - "You can't open the application FC Studio.mpkg because power PC applications are no longer supported"
Because you are running lion.. FCS 6 is a Power PC app and Lion doesn't support Power PC anymore.. So you can't install it.. Three options..
1. Revert back to Snow Leopard.
2. Purchase FCP X...
if you can't stand FCP X
3. Call apple directly, 1800-MYAPPLE and ask to purachse FCS 3 for $999... (its FCP 7)
I just got FCS 3 today through apple phone sales.. -
About a year ago I purchased the student addition of the Adobe Creative suite 6 Design Standard and just recently purchased an additional computer for my home. Can I use the same disc that I previously purchased to download the program?
Yes, as long as the machine meets the system requirements for the software you can install and activate it. Your license allows you to have the software installed and activated on two machines.
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My husband has upgraded ios7. His iphone and mine have the same apple id. he has activated "icloud" which i have never activated before. He is receiving my imessages and facetime calls. How do i disable this yet still continue using our shared apple id on both devices????
thanksShort term solution, do this on both devices
Settings > iCloud > Shut off anything you don't want shared
Long term solution (actual solution)
You need seperate Apple IDs for iCloud. iTunes and iCloud are not the same.
Create a new Apple ID > https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/
On one of the devices go Settings > iCloud > Delete Account > Sign in with the new Apple ID
This will seperate your Contacts, Calendars, Messages etc.
You both can continue to use the same Apple ID for iTunes and share apps and music -
I had a problem with my hard drive, it just wouldn't start up. I got the Macbook Pro with Mountain Lion already installed and no disc with it.
They replaced my hard drive and told me to run all updates before i install Mountain Lion again. I assumed that it would let me install it for free.
The app store is trying to charge me for it?
What do i do?alexrovers wrote:
nooo iv only had it nearly a year, i got it from Apple
How is it possible? ML came out just a couple of weeks ago... -
Mac Pro: How do I format a new hard drive?
Hello,
About to open and install a new Samsung 3.5" SATA internal hard drive into slot 2. This drive will only be used for audio and I was told to format the drive in Mac OS Extended with journaling disabled and a single partition.
I am not quite sure how to do this, and since I am already suffering from the frequent computer crashing firewire debacle, I want to make sure that I get this right.
So, any advice before I start this next project would be extremely helpful. I simply can not afford any more problems.
Thanks!
-deltonExtended Hard Drive Preparation
1. Open Disk Utility in your Utilities folder. If you need to reformat your startup volume, then you must boot from your OS X Installer Disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger or Leopard.)
2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
3. Click on the Options button, set the partition scheme to GUID (only required for Intel Macs) then click on the OK button. Set the number of partitions from the dropdown menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended. Click on the Partition button and wait until the volume(s) mount on the Desktop.
4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.
Steps 4-6 are optional but should be used on a drive that has never been formatted before, if the format type is not Mac OS Extended, if the partition scheme has been changed, or if a different operating system (not OS X) has been installed on the drive. -
How can i reinstall LIGHTROOM on my macbook pro
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
I had to install a new hard drive and am trying to reload the songs off my ipod
trying to reload the songs off of my ipod to itunes now that i am back up and running. tells me i am synced to another itunes library (the wiped one) and basically wants me to wipe my ipod and start over. I don't have any songs in the itunes as of yet. is there a way to avoid a wipe and reload. that would take days to accomplish! please help!!!
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'. -
Can I use the same apple ID for my personal and work phones?
I have a personal iPhone (AT&T) and am getting one issued through work (Verizon). Am I able to use the same Apple ID for both phones?
In theory, yes. You had best ask your IT department, though... or whoever is issuing the phone to you. They may have policies as to what is and is not allowed to be done on company owned phones.
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I am trying to set up home sharing between my iphone 4s and mac which is running itunes 11. Both are connected to my home wifi network and using the same apple id but on the iphone app it says 'Turn on Home sharing in iTunes on your computer or apple tv using account ***
Does anybody have suggestions as to why this is the case?Understanding Home Sharing - Support - Apple
Hope this helps. -
I have downloaded an app on my phone. My husband tried to download the same app on his phone but he used the same apple id as me and it said the app was already installed on another phone and wont install even using a new apple id on his phone. HOw do we get this app onto his phone?
You got the new iphone????? I have same problem. I transferred audiobooks to device to find no audiobooks on device (despite it being in iTunes as if it was). Have you found a solution????? I even tried to change import settings on format transfer but hasn't worked.
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Hi I installed a new hard drive in my Mac mini osx lion an when I turn it on I get a flashing file with a question mark. I tried holding command and R keys when turning it on but the recovery fails to work. I can hold the option key at start up and choose my network, then Internet recovery shows up with an arrow pointing up. When I click on the arrow Internet recovery fails and all I get is a globe with a triangle on it with an exclamation mark on it, and under that it says
apple.com/support
-6002F
Does any one know how I can fix this without a recovery disc? ThanksI just want to add to this, in case someone else searches for this error on Apple Support (google doesnt cover apple support.. how clever is that?)
I had the same error. And i had a Computer that had worked, with a SSD drive and 16GB upgrade done by the owner himself.
I tried swapping with a Mechinal Harddrive, no luck.
Kept the Mechanical drive in, and tried with some other Ram, it worked..
So for me this error and after reading the other responses can be boiled down to a Harddrive problem or Ram issue.
It was Ram for me.. -
i own a ipod touch and a ipad2g but i lost my ipod touch and downloaded the find iphone app on my ipad and when i opened the app my ipod touch wasnt even listed on it as one of my products but i use the same apple id for all of my products??!! Please Help
Ive never used that but I think there is a find ipod app. But im not sure. The ipod might have had to have it on?
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I have an Apple ID which I had registered years back.I wanted to use the same Apple ID to download apps on my ipod touch - but whenever I try to login with that Apple ID, it tells me "This ID hasn't been used with Itunes", and proceeds to let me "Review" it. In the last step, I'm asked to furnish credit card information, which I don't want to, since all I want to do is to be able to download free apps !!
Could the credit card be expired?
Beyond that, what you need to do is contact iTunes support, they can tell you exactly what is wrong, none of us here can do that.
In the lower right corner of this page is a 'contact us' link. Click on that and you'll see a page full of info and links, one of which is iTunes support. -
I have a Mac computer and 2 ipods all using the same apple ID. I just bought an iphone5 and now want to use same apple ID but I can't it says I cannot connect to server.
Personally, I'd keep it simple and keep the same one.
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