I sent my Iphone 5c in for repair and when they sent it back my sim card wasn't in it is there any way i can have them send it back or do I need to get a new sim card for it?

You'll have to get a new one from your carrier. I believe the shipping instructions for mail in service explicitly tell you to take it out as you will most likely not receive the same phone back. Apple doesn't repair most phones, they replace them.

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When I leave my imac unattended for about 15 minutes, instead of it going to sleep, it shuts off entirely. Is there any way I can have it go to sleep after about 15 minutes of inactivity, without it shutting off entirely?

when I leave my imac unattended for about 15 minutes, instead of it going to sleep, it shuts off entirely. Is there any way I can have it go to sleep after about 15 minutes of inactivity, without it shutting off entirely?

You are correct as I tried that and still have the problem. I did the pmset -g in termal you suggest and here is mine. This original post is my exact problem that has driven me crazy for far to long. Can you help WZZZ?
Last login: Sun Feb 22 09:26:44 on console
RLs-iMac-3:~ RLMac$ pmset -g
Active Profiles:
AC Power -1*
Currently in use:
standby              0
Sleep On Power Button 1
womp                 1
halfdim              1
hibernatefile        /var/vm/sleepimage
darkwakes            0
autorestart          0
networkoversleep     0
disksleep            10
sleep                0 (sleep prevented by storeagent)
autopoweroffdelay    14400
hibernatemode        0
autopoweroff         1
ttyskeepawake        1
displaysleep         15
standbydelay         4200
RLs-iMac-3:~ RLMac$

I recently bought a new computer because the screen on my other one cracked. I didn't get to back up or keep any of my music or apps but they are still on my iPod Touch 4G with iOS5. Is there any way I can transfer them to my iTunes library?

I recently bought a new computer and my other one crashed. All my songs, apps, videos and moviesa are gone but they are still on my iPod Touch 4G. Is there any way I can transfer them to my iTunes Library? (Most of them haven't been purchased)

Use 3rd party software like:
http://www.digidna.net/products/diskaid
http://www.wideanglesoftware.com/touchcopy/index.php
For items purchased (including apps) from iTunes:
http://support.apple.com/kb/HT1848

I have just deleted a set of very important photos from a shared folder on my iphone 5 not realising that they would also be deleted form my photostream - is there any way I can retrieve them?

I have just deleted a set of very important photos from a shared folder on my iphone 5 not realising that they would also be deleted from my photostream on all devices - is there any way I can retrieve them?

No.

Is there any way I can have a box sent to my house for my broken iPhone...with out calling?

Is there any way I can have a box sent to my house for my broken iPhone...with out calling? Preferably online.

You could try your nearest Genius Bar; in order to decide whether or not a repair/replacement is necessary, a human being would have to troubleshoot and assess the situation by talking to you.

I just got the iPhone 5 and took it on a trip and took a bunch of photos on it. I just came home and hooked it up to my Mac for the first time and hit restore. All of my trip pictures disappeared. Is there any way I can retrieve them?

I just got the iPhone 5 and took it on a trip and took a bunch of photos on it. I just came home and hooked it up to my Mac for the first time and hit restore. All of my trip pictures disappeared. Is there any way I can retrieve them?

Did you by chance have photo stream turned on? If so then they might be there. When you restored your phone it deleted everything and they will be unretreivable from your computer.

I bought an LG phone and a $35 dollar plan card. Less than a week later it said I was out of time for texts. Apparently it only gave me minutes, not the plan I wanted. Is there any way I can get the plan without paying again?

I bought an LG phone and a $35 dollar plan card. Less than a week later it said I was out of time for texts. Apparently it only gave me minutes, not the plan I wanted. Is there any way I can get the plan without paying again?

So you bought a plan and used it all and want another one for free? I understand you thought it had more texts or whatnot but they won't do that since you already used the other plan.
That's like going to McDonalds and ordering a double cheeseburger, them giving you a double cheeseburger, you eating it and then realizing you wanted a double quarter pounder and expecting them to give it to you free.

HT201250 I had files stored on a hard drive that were not on my Mac. I used the hard drive for my first Time Machine back up, but it was not enough hard drive space to finish. Now those stored files are gone. Is there any way I can recover them?

I had files stored on a hard drive that were not on my Mac. I used the hard drive for my first Time Machine back up, but it was not enough hard drive space to finish. Now those stored files are gone. Is there any way I can recover them? No, they were not part of previous Time Machine backups, and I have checked both the hard drive the documents were lost on and the new one that I now use for backups. Any suggestions would be helpful, as the lost files are old pictures that are gone forever. :[ Thanks!

1. Yes, if both drives are formatted as Mac OS Extended (Journaled).
2. Reformat the drives if needed, open the Time Machine pane of System Preferences, and remove the drive with the pictures from the list of items set to be excluded.
(110331)

I accidentally deleted photos from my photo stream, causing them to disappear from my camera roll aswell. I am desperate to get these photos back. Is there any way I can recover them? Thanks

Hi, I accidentally deleted photos from my photo stream, causing them to disappear from my camera roll aswell. I am desperate to get these photos back. Is there any way I can recover them? Thanks

Hi Am1121,
Welcome to the Apple Support Communities!
If you have a backup of your iPhone on either iCloud or iTunes from the time when those photos were on the Camera Roll, you can restore from that backup and recover those photos. Please use the following article for information on restoring from backups.
iOS: Back up and restore your iOS device with iCloud or iTunes
http://support.apple.com/kb/HT1766
Have a great day,
Joe

My iphone was stolen, I used find my iphone app, and found that it was offline, however when tried locking mode option, I pressed remove device by mistake. Is there any way I can restore the iphone to my icloud/ apple Id again? No manual backup on laptop

My iphone was stolen, I used find my iphone app, and found that it was offline, however when tried locking mode option, I pressed remove device by mistake. Is there any way I can restore the iphone to my icloud/ apple Id again? No manual backup on laptop

The phone will automatically re-appear when it connects to the Internet. However, don't get your hopes up, as thieves know this & will make sure your phone never re-connects so you can locate it.

My Droid Maxx deleted all my text messages by itself. I had all of them, got a phone call, and when I got off the call, all my texts where gone. Is there a way I can get them all back?

My Droid Maxx deleted all my text messages by itself. I had all of them, got a phone call, and when I got off the call, all my texts where gone. Is there a way I can get them all back? I had a lot and some where really important to me. I turned the phone off and on again thinking that would bring them back because of some glitch but it didn't help. Does anyone know of a way to bring them all back?

It's very possible to get your messages back. Verizon Messages (app) from the Play Store has options both to restore and back up your messages. They can be downloaded as a file and saved on the device or SD card. By pulling the menu out from the left side and choosing "Restore Conversations", you can (hopefully) restore your lost messages but it says for 90 days. I hope this doesn't reach you too late.

All my iphoto pictures dissapeared after downloading the new version. but i still got some of them on my ipad. is there any way i can import them to my mac?

I've got a question.
all my iPhoto pictures dissapeared after downloading the new version.
I still got some of them on my iPad which I've imported from my libary earlier before they all dissapeared.
is there any way I can import them to my Mac?

Use 3rd party software like:
http://www.digidna.net/products/diskaid
http://www.wideanglesoftware.com/touchcopy/index.php
For items purchased (including apps) from iTunes:
http://support.apple.com/kb/HT1848

I have moved all of my movies from "Search for - All Movies" folder thinking they were shortcuts to the trash folder by mistake. Is there any way I can restore them to the right place on my system Note most are on an external hard drive. :(

I have moved all of my movies from "Search for - All Movies" folder thinking they were shortcuts to the trash folder by mistake. Is there any way I can restore them to the right place on my system Note most are on an external hard drive.

You can drag them out of the trash folder to wherever you wish. There is no automatic way to restore them.
If you have a recent backup of your computer (at the risk of preaching, everyone should have one), restore them from there.
Barry
P.S. I have no clue what you did or why you have 44,000 on the external drive

I have a 3GS phone that can no longer be upgraded on my Powerbook because it is ancient and can only run 10.4.11, consequently itunes will only upgrade to 9.2.1(4). Is there any way i can upgrade the phone so hereafter i will not need a computer to do it.

I have a 3GS phone that can no longer be upgraded on my Powerbook because it is ancient and the os will only run 10.4.11, consequently iTunes will only upgrade to 9.2.1(4). Please don't answer that i need to upgrade the computer os because that has been a past nightmare i have been through too many times.
Is there any way i can upgrade the phone w/o going to an apple store so hereafter w/ the upgrade to the new os (whenever that gets squared away), i will not need a computer to do it?
Thanks in advance,
don

Solved my issue by setting up a new account on my daughter's computer. Not 100% solved, but i was able to get the update on my 3GS.
don

My husband and I are separated, but still using the same App Store account. Is there any way I can create a new account but keep the apps (and, more importantly, the data in those apps)?

I have budgeting and home management apps that contain lots of data and I would like to retain these apps and the data when we split our App Store accounts. Is there any way to do that? I don't want to have to go and buy the apps again - this includes all the kids' games that we bought on the account.

PrettyPettyThings wrote:
Thanks. Well I retain the data if I purchase the app again?
That depends on the app and where the app's data are stored. I think if you back up the phone, delete the app, purchase it again using your Apple ID, then restore the backup you will get your data back. But I cannot guarantee it.

I sent my Iphone 5c in for repair and when they sent it back my sim card wasn't in it is there any way i can have them send it back or do I need to get a new sim card for it?

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