I sent my iphone in for repair and the status was canceled repair request.
I sent my iphone 3GS in for repair and when I checked on the status of the repair, it said repair request canceled. Does this mean it has been fixed and on its way back or they are sending a new one back? I am confused.
Ah ,so you are in Europe ( helps to tell upfront as this is a WW forum )
They will not repair your iPhone they will check it and assuming no user induced damage will send back a replacement refurbished unit to you ( reason for no accessories )
There must be a contact number where you arranged the return
It is possibly going to Eire where Apple seems to ship most EU shipments from
Similar Messages
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hello, can not restore my backup from computer to my iphone because the iphone has ios 6 and the backup was done on ios 7
I just changed my iphone for some problems so my last backup was done under ios 7 and the new iphone has ios 6 that i would like to keep
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Hello I hope someone can help as i am very upset my BB10 is not functioning.
I have had this handset 3 months & love it!
I updated the OS and now on 10.1.0.4181... I had to do a memory swipe as handset working fine until update then it would not make or receive calls hence the swipe also cleaned up emails etc.
Now when I come to add the email accounts which it allows but no emails are received.. I keep getting this
message 'there was an unexpected error and the operation was cancelled.'
I used to have 2 x virgin media email addresses, 1 x hotmail.co.uk & 1 x [email protected] email address linked to Z10
handset and worked perfect..
What has happened to my phone.. I so need it to operate as before as I use it for work (self employed)
On the settings the virgin emails will sometimes say not connected.
I can use the internet & apps ok & text.. but I love the hub and that is not working like it did...
Can someone please help & advise before I send it to a watery grave...ThanksThanks for the reply
Can I get you to manually add the live.co.uk email account by changing the incoming mail server to one of these servers: blu-m.hotmail.com, dub-m.hotmail.com, stn-m.hotmail.com, bay-m.hotmail.com, col-m.hotmail.com or snt-m.hotmail.com.
Then try to add it, let me know if the issue persists.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)! -
Sent my iphone in for repair. want to know if anything has been done?
basically, i sent my iphone 4 running iOS 7 to repair my broken, cracked screen. i went to update my apps on my phone and it came up with the mans email with his apple ID. i then changed this back to mine but i was curious as to why he had his apple ID on there. I should also add that when i got the phone from him most apps were missing so i backed it up after i got home (which redownloaded all my apps) but they still needed updating. Ive fixed the problem now just want to know if he tampered with anything on my phone (why would his apple ID be on there).
thanks in advanceHow are any of us (Apple users just like you) supposed to have any idea?
We weren't there. We don't know the specifics of what happened to your iPhone.
Ask the store that repaired it. -
I tried to update my software when asked to but the error message "invalid signature" displayed andf the download cancelled. I have been unable to find a solution,
Hi there KrisonCastillo,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
I sent in my iPhone 6 for repair. I used restore on the loaner phone I was given, and the contacts, texts, reminders, and Safari pages all showed up. My phone is back, and when I used the restore function again, those items are missing. I do not use iCloud because I have no wifi at home, limited data available for regularly backing up, and I have a 64GB phone and don't wish to pay to upgrade from the 5GB iCloud storage. Am I doing something wrong? It worked so seamlessly on my loaner phone that I am completely stumped as to why it will not restore those items to my original phone again.
The iphone is designed to be synced to your computer or cloud service. Your contacts should be in whatever program/service you have chosen to sync.
If you have failed to do this, then they are likely gone. -
I recently had to send my iphone off for repair and when I have got it back it has been reset to factory settings. Can I get my phonos,music etc back through icoulds ?
If your backup is incomplete you won't be able to use it. Do you have any backups on your computer? (You can check by opening iTunes and going to iTunes>Preferences>Devices (Edit>Preferences>Devices on a PC). That will list any available backups on your computer.
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Few days back i bought 8 ringtones from my iphone application for itunes and when yesterday I sync it with itunes all my ringtones washed off. I tried to again download the same ringtones from itunes then it again asked for payment. Why?
Let's try a standalone Apple Mobile Device Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of why it's not installing under normal conditions.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleMobileDeviceSupport.msi (or AppleMobileDeviceSupport64.msi) to do a standalone AMDS install.
(If it offers you the choice to remove or repair, choose "Remove", and if the uninstall goes through successfully, see if you can reinstall by doubleclicking the AppleMobileDeviceSupport.msi again.)
Does it install (or uninstall and then reinstall) properly for you? If so, can you get a normal iTunes install to go through properly now?
If instead you get an error message during the install (or uninstall), let us know what it says. (Precise text, please.) -
my on off button on my iPhone isn't working and it has been for several months but i went to the apple store today and the warranty was only 16 days over is it possible to get it fixed for free
If the genius at the Apple Store did not offer repair under warranty then NO
12 months is 12months asume you did not have AppleCare -
i have an iphone 4 for verizon and i am going to switch phones and get a droid motorolla 4g phone and the droid doesnt have a sim card. does my iphone 4 have a sim card that i can put in the droid? can i buy sim cards separately online for the droid?
Brandon2184 wrote:
The iPhone 4 uses a "Nano SIM"
The CDMA iPhone 4 does not use a SIM at all. There is no SIM slot. It is a pure CDMA phone. -
My iphone 3g is keep searching for network, and the carrier unable to load network list , wat shall i do?
Yes, that kind of tallies with my experience ... after 3 days of useless iPhone 3G (BTW, killing 3G on the phone and relying on acquiring AT&T 2G didn't help, it still locked onto T-Mobile with the result that it was draining battery and rebooting frequently!), I ended up visiting the local Apple Store.
Although the visit was not to resolve the iPhone problem, whilst there I happened to cycle the phone and due to the store having a local AT&T cell, the strength of the local signal meant that I finally re-acquired a AT&T 3G signal ... once locked on again the phone was fine for the next day.
Nett outcome of this is that I would prefer to lay most of the blame for this debacle on the poor state of 3G support both by AT&T (and US carriers in general), maybe exacerbated in my case by two related events (the local DNC in Denver, which saturated local AT&T cells including 3G and a proliferation of v2.0.0 and v2.0.1 firmwares on iPhones in town, which dragged cell coverage into the weeds).
It would be nice for future sanity if AT&T and T-Mobile could at least resolve the ability to acquire/release the iPhone gracefully, otherwise I'll be very sceptical of travelling back to the US with only my iPhone, as a self-employeed consultant I can't afford to be out of touch for three days again! -
I have a family Apple ID associated with my iMac and iPad for iTunes and Apps and then two new iPhone 5s each which use a personal Apple ID for email and the family Apple ID for iTunes and Apps. Can I use iTunes Match on the iPhones given there are two Apple IDs "loaded" on the iPhone?
Hi Monkey_Dawg,
Welcome to the Support Communities!
The articles below may be able to help you with this.
Click on the links to see more details and screenshots.
iTunes Store: Subscribing to iTunes Match
http://support.apple.com/kb/ht4914
Using your Apple ID for Apple services
http://support.apple.com/kb/HT4895
Cheers,
- Judy -
I have 2 iphones, one for personal and one for business. I need my phones not to sync otherwise they will both ring all the time. How can I log out of my icloud and unsync my phones?
Syncing your phones to the same iCloud account won't cause them to both ring all the time, it only puts the same contacts, calendars, and other synced data on the phone. The phones will only ring with someone calls the number associated with the phone.
If you want to stop using iCloud on one or both of the phones, go to Settings>iCloud, tap Delete Account, then choose Keep On My iPhone when prompted. This will disconnect them from iCloud and keep a copy of the synced data on the phone. -
i just got a new iphone 4 for att and my friend installed the sim card in it for me. the imessage function isnt connecting with the my cell number. a while back i had logged into my apple account on someone elses cell phone and their number keeps showing. when i try to just select my number to send and recieve imessages from it will not show up. i can send and recieve regular text but not pictures or imessage. i have tried logging off and restarting and nothing has worked.help please!!
Did you remove your account information from the other person's iPhone?
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I just bought a (used) Iphone 3gs for wife and it had angry birds and $89 Navigation on it (I paid extra for it). Once updated and logged into my I-tunes it no longer works? How can I make those apps work?
Apple doesn't have anything to do with this other than enforcing the DRM protection. The developers of this content expect to be paid if someone wants to use their content. When you purchase content in the app store, you purchase a license to use the content. This license does not permit you or anyone else to resell or give this content away. The individual you purchased the phone from simply does not have the right to sell or give away any purchased content on the phone. You were deceived.
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