I sent my ipod nano for replacement but haven't had confirmation they have received it - how do i contact them?

Ten days ago i sent my ipod Nano for replacement (using the packaging Apple sent to me).  Since then i have checked the progress online and all it shows is that they sent me the packaging, but not that they had received the ipod.  I need to email or phone them, but can't seem to find either one.  Is anyone able to help me?

You can track it on the carriers site - if you have a copy of the tracking label.
Depending on where it is going - if it is going by UPS - it may be held up due to Weather in Tennessee.
Anyway - the tracking will show when it was picked up, dropped off, and where it is sitting.

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    preposition. 
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