I set up the VPN, so how do access server at work?

I am a complete novice when it comes to VPNs.  I was given permission to work from home and was told I had to set up a VPN to access shared documents saved on the server.  I have a PC at work and a MacBook Pro at home, and my work IT department had no idea on how to set up the VPN on the Mac and won't give me any support.  (I tried and failed to get the VPN set up on our desktop PC at home and the work IT department claimed it was a problem with my broadband server).  I did my research, got the VPN set up on the Mac, and it shows that I'm connected.  I'm at a standstill.  What do I do now?    I apologize because I can't remember which version of the OS I have, but I bought the Mac almost a year ago, if that's any help.
I thank you in advance.
Kate

k8freeman wrote:
My question is even more basic than this.  I can see on the network applications screen that I am connected, so where do I go from there?  I don't know the security protocol.
At this time you are not providing enough information to get any informed help. Go back to IT and ask for the settings for the VPN on a PC, post them here, we'll translate them to Macspeak. Are you trying to access the desktop of the office machine or just the file storage areas on the server?
PS: Your IT department is hopeless.

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