I set up ZSync on my desktop and got my sync code, but when I click on sync, I get the set up window, not the add a computer window. What should I do now?
My desktop doesn't seem to recognize that I already have a sync account, so I tried to set up a new one. When I put in my email address, it was rejected as already in use. How do I get past this roadblock?
Hi truckerdude40!
You may have some previous iTunes software still on your computer that would be preventing you from installing or launching the new version of iTunes. Here is an article that will help you completely uninstall iTunes and all related components:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/ht1923
And here is the link that will help you download iTunes again once you have completed the uninstallation:
Apple - iTunes - Download iTunes Now
http://www.apple.com/itunes/download/
Thanks for being a part of the Apple Support Communities!
Cheers,
Braden
Similar Messages
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i just got my mac, and created a apple id, but when i tried to accept iphoto from the app store, it said: these app cannot be accepted by your apple id. it was already asigned to another id's purchases list. if you don't have accsess to that apple ID and want to receive future updates you will need to purchase.
but i shoulndt have to buy iphoto, should i? what should i do????Content and Apple IDs -
Content is forever tied to the Apple ID that bought it. Apple does not transfer content from one Apple Id to another. Apple does not merge Apple IDs. You will never be able to access your content bought with another Apple ID with a new ID. -
I purchased music yesterday from the I tunes store and they show up on my purchased items but will not download because it says I did not use the correct apple ID.
What do I do now to get them to download?
Thank youI'm not sure what the problem is here. What exactly did the error message say? Are you typing your Apple ID password incorrectly?
B-rock -
My iphone 4s is saying NO SERVICE.I tried to put it on airplane mode,tried to reset the network setting and also tried to restore my phone but none of the above things worked.Do you guys have any idea what should i do now?
Hi sunnylordz,
Thanks for using Apple Support Communities. Based on what you stated, it sounds like you have no service on the iPhone. It looks like you have already done some troubleshooting. There is one step you did not mention trying that i think is worth trying.
If you see No Service in the status bar of your iPhone or iPad - Apple Support
Remove the SIM card. If the SIM card is damaged, worn, or bent, or if it's too big or small for the SIM tray, contact your carrier for a new one. Then reinsert the SIM card.
Cheers,
Mario -
In a hurry, I opened an email that said "order was shipped from "ammazon". I downloaded the order document and it ended up being a zip file. I then realized what it was, and did not actually open the file. This was on my Iphone 5. What should I do now!?
Delete the email. The zip file will have no effect on your iPhone.
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i have around 2000 photos on my camera roll as back up and now i am not able to delete unwanted photos and they are not even getting synced wid d computer so what should i do now?? they are using 9 gb of the space!!!
Chris CA wrote:
You cannot backup photos to iCloud.
You can enable Photo Stream (in Settings > iCloud) but only for 30 days and only a max of 1000 photos.
Then what does this mean? It was copied from the kb article that I posted above.
Reducing the size of your Camera Roll backup
If you take lots of photos and videos with your iOS device, you may notice your Camera Roll takes up most of your iCloud Storage backup. To check the size of the Camera Roll backup on your device:
On your Home Screen, tap Settings.
Tap iCloud.
Tap Storage & Backup.
Tap Manage Storage.
In the Backups section, tap your device.
In the Backup Options section, the backup size is displayed under Camera Roll.
To reduce the size of your Camera Roll backup, save your photos and videos locally to your computer with iTunes, and then manually back up your iOS device. If you want to keep your photos and videos on your iOS device, you can turn off Camera Roll in Backup (see the "Deleting backups and turning off Backup for your Device" section above) orpurchase additional storage. -
am using iphone 3gs and updated it to ios 6.1.3, after this when i restar the phone and put the sim back it said that your phone cant be avtivated because the server is temporarily unavailable, my sim is also undetected. what should i do now please help.
If your iPhone was hacked/jailbroken to use a different carrier then the update locks it back again to the original carrier.
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I just got an iphone 4 and when I go to sync it, it appears in the left hand column but when I click on it there is just a blank screen with the apply logo and a tiny lock.
OK, I think I fixed it.
After trying to restore with an old backup from the phone (it estimated it would take 4 hours) I cancelled and went through the setup menus again, but set it up as a new phone. It then appeared in iTunes and I restored it from the computer, not the phone. It appears to be working, it's syncing my old apps right now.
Summary:
1. Reset settings on phone (hopefully you backed up fairly recently)
2. Set up as NEW iPhone in setup menu on phone
3. Restore from iTunes on computer when it recognizes the phone
4. Cross fingers -
With FireFox as my default browser, I create a shortcut on the desktop as per instructions in 'help' but when I click on the shortcut it opens in a browser which is not even running.
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Make absolutely certain that FireFox is designated as your default browser.
Do this: Tools / Options / Advanced / Check Now / correct the setting
OR right click on any shortcut icon / Open With / Choose Default Program / select desired Browser / check Always... box / OK
----SOLVED-----------
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what do i do if my internet is wep and i need it to be wpa2 because my ipod touch 4th gen connects to the internet but when i click on safari or itunes it says safari cannot open the page because its not connected to the internet. i have contacted apple support and they said to change from wep to wpa2 but when i change it to wpa2 and type in password and connect on my laptop it says the saved setting on this computer for the network do not match the require ments of the network
My 2nd gen works fine with WPA2 and AES encryption.
You may need to go back and start over. Reset the router back to factory defaults, log on as the admin, set up security, DHCP, and make sure the IP address pool has enough IP addresses to lease to ALL of the computers/devices that will connect to that the router. -
Recently got a new iphone but when i tried to sync it with my itunes, all my music appeared with a cloud beside it and doesnt play. Do i have to download each individual track by clicking on each cloud or is there an easier way? I have over 1000 songs!!!!
Hi. The two user tips both describe a sequence of steps that should get your library from the point where it threatens to wipe data from your device to where it is syncing normally, while recovering as much information as possible. It may still be necessary to wipe and reload the device but this should only take place once all the data that can be recovered has been recovered.
Doing step 1 of 8 and then complaining things aren't the way you want them to be yet strikes me as premature...
Since you appear to have all your media content, and we are discussing an iPod classic, not an iOS device, the main worries are already taken care of. What's left is ratings, playcounts, playlist membership and checked status. Since your device holds only part of your library at best you could only recover the missing data for the content that is on the device using third party tools.
Recreating the previous checked/unchecked status of every track in your library from where you are now may not be that easy. Syncing with selected playlists has many advantages, one of which would have been that you would have a named playlist that could have been retrieved by 3rd party software if you had used this method.
You haven't explained what caused your problem in the first place, but if you have a Previous iTunes Libraries folder holding old copies of your iTunes database (generated with each iTunes update) then it would be possible to restore the most recent of these and then update the library with any changes in your media folder.
BTW Apple doesn't offer free support for this kind of issue with iTunes.
tt2 -
i have a targus 4.0 bluetooth usb adapter and so i can pair my iphone 4s and ipad air wirelessly, it seems to pair ok but when i try to connect i get a error message or not compatible. can some one tell me if it i can use this bluetooth with my devices, thanks
sos1der wrote:
pairing the apple equipment is not a big deal just wanted to add songs from itunes wirelessly.
You can only add songs to your iOS device from iTunes via Wi-Fi sync or via your cable, not Bluetooth.
sos1der wrote:
but i tried paring my LG bluetooth so i can listen to music on my computer wirelessly buy it gives me the same error message
That's an entirely different issue, unrelated to your iOS devices. -
My ipod is no longer connected with my mac air and I wish to transfer all the music from my ipod back to my computer. What should I do?
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
or
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities -
i got an mp3 file and got it on itunes but when i try to get on my phone nothing happenes. my family have helped me but nothing is working. i don't want to delete anything. DONT KNOW WHAT TO DO!!!!!!!!!!!!!
Yes but all your previous content from the old computer will be erased.
Read this:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive -
When I tried to load some mp3 files on to my samsung brightside I looked under card memory and my songs were there but when I clicked on my music it said no memory available remove files and I have an 8 gb micro sd card in and there is nothing else on it
Whew.... got it to work after days of trying to figure.
Got answer here: http://forums.macrumors.com/showthread.php?t=1450821 from zblaze.
Wiped phone completely, restored as NEW iphone through itunes. Checked 'Sync all Music'.
After that happens you can restore from backup.
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