I shattered my iPod and wont work. How do i send it in to receive a new one?
I shattered my iPod and wont work. How do i send it in to receive a new one?
Since I have no idea which country you are in, I suggest you click on the Store button at the top of this page and then go to your country's store. There, you can find the prices of each and every model of iPod Touch in your country's currency.
16GB - £199
32GB - £249
64GB - £329
By all means take your broken iPod into an Apple store and see if there is any discount they can offer you.
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since I've got it for five days ago, I only use it for three times....
Are they going to replace it with a new one ?Most likely yes. There's a manufacturers warranty against defects for a year. I'd contact your place of purchase and talk to them about it.
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I am confused at to your problem, yo have two post with lightly different problems. Having two posts just causes confusion.
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My ipod touch 4th generation's home button and lockscreen work perfectly but the screen is unresponsive and wont work whats the problem?
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have all my music on my ipod and wont to put it on my new computer. But i dont have my old computer with all the music any more. so how do i put the music on my computer from my ipod
Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
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I just bought an android phone and the previous owner of the number had an iphone and imessage wont work, how do I fix that?
I recently bought a Samsung Galaxy S4, and my wife has an iphone. We found out that imessage wont come through from her. After we went to the AT&T helpdesk they said that she could turn off imessage on her phone and that I would get texts on my S4. But then so would everyone else who has an iphone. That won't work for everyone in my company that has an iphone. So what I am wondering is- since I recently got this phone, should I get a new number? Or should I contact ATT or contact Apple to try and get this number de-activated? I'm thinking I'll never get into the icloud account that this number is attached to, but maybe someone has some advice on that?
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Please helpEither one of the two should work - getting new number from carrier or contacting Apple to revoke phone number from imessage system.
That is if your problem is described correctly. -
My iPod got wet, I put it in a bag of rice for 4 days now the Ipod Works in my music player dock, but wont connect to pc and wont work on its own.
Greetings Socs4bill,
It seems your iPod has been exposed to liquid and is not operating properly. Based on the information you have provided, it appears your iPod needs to be serviced. The following link should help you get started with the process and has links with additional information on topics such as warranty and service pricing, battery replacement, and express replacement service.
Apple - Support - Service Answer Center
Thank you for contributing to Apple Support Communities.
Best,
Bobby_D -
My ipod mini is showing Three of the icons and wont work.
My ipod mini is showing Three of the icons and wont work. Its showing the uncharged icon when plugged into my computer but when i plug it in to the wall, the apple comes and then swithes to the sad ipod icon. Before it goes back to the apple it shows the icon for the battery with an exclamation piont for like 1/2 a second. It repeats. The ipod has been telling me attempting to copy failed. could not be read from or written to for like 6 months but i just press sync again and it works. today it did that but then another box came up that said could not be read from or written to file or directory has been corrupted. then i restored it and it wouldnt let me press only sync checked items. so i had to drag songs to the ipod to get them on it and i was listening to it and a song stoped at six seconds and i ptressed skip and it didnt change for like 20 min so i reset it and now its doing this. does it need serviced? is it worth it or should i get a new one?
The first thing is to check for corrpt files. So go to my computer and open the iPod drive and post a screen cap of the files. Do a couple of different ones...like one of the main drive page and then one of iPod_Control and one of the iPod_Control Music folder.
Here is what my "dirty" drive looked like:
The circled files (with the exception of # 12) are the ones that I ended up deleting.
and here are the fixed drives
In order to show some of the files, you have to go to the top of the page, press "tools", "folder options", "view" and then "show hidden files and folders".
When you go to the music folder and delete excess files, you don't need to worry about loosing your music because it's all safe on iTunes.
You could also try changing the letter drive, details here: http://docs.info.apple.com/article.html?artnum=93499 -
my iphone 5 has been destroyed and wont work or even charge but i was wondering how i could get the pictures and videos off of it to my iphone 4?
Connect the 5 to a computer and see if it is recognized. If so copy the pictures from phone. If not, you are out of luck.
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my ipod 5 froze and wont work or anything and my home button doesnt work so i cant soft reset or anything does anyone know what to do about this?
Try:
- iOS: Not responding or does not turn on
Ignore the reset and when it says plae the iPod in Recovery mode
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I have a dilema i use a programme called Mackeeper i accidentally moved several checked files to my trash BUT i didnt delete them,i would like to put the files back where they belong but the put back option is in grey and wont work?? i have spoken to Apple and to no avail !!!
Mackeeper moved my files to my trash so i pulled them out of my trash to my desktop it has copied them to my desktop as well as kept them in my trash!!
im so confused and things are not working properly anymore such as my google chrome for example...all my book marks are gone BUT i can go to the google file which is out of place on my desktop and view all my bookmarks data...ALL of my files still exist but they are just out of place now which is making it hard for certain options on my computer to work...
the files includeAccounts,address book plug-ins,addressbook,Adobe,AIM,Alfred,Anquet Maps,Apple,Asramsoftware,Audio,Automatically add to itunes,facebook,facebook 15-53-13-329,faxfresh,five details,flipping book photo album, font collections, fonts, forismatic,Garageband,Gimp,Google,Google 15-53-13-344,icloud,icons,idocument lite,ilife media browser,ilifepage layout,internet plug-ins,ip scanner,itext express,itunes,iweb,Keyboard layouts,Keychains,launch agents,Librarian,limit point software,logs,mail,mail 15-53-13-895,messages,metadata,mobile documents,mobiscope,moso,movie effects,mozilla,MPlayerx,mywebcamBroadcaster,Native instruments,Skype and LOADS more......
HOW do i get this stuff back to where it is supposed to go so that these programmes work properly again???? i also used delete and command but that did not work either,like i said i have not emptied my trash and ALL the info is there its just totally out of place and the put back option will not work sor some reason!!??? im running 10.8.5 imac someone PLEASE help me!!
i have not set up time machine either but i do back up to a site called backupblaze...Step 1
Remove "MacKeeper" as follows.
"MacKeeper" has only one useful feature: it deletes itself.
Note: These instructions apply to the version of the product that I downloaded and tested in early 2012. I can't be sure that they apply to other versions.
IMPORTANT: "MacKeeper" has what the developer calls an “encryption” feature. In my tests, I didn't try to verify what this feature really does. If you used it to “encrypt” any of your files, “decrypt” them before you uninstall, or (preferably) restore the files from backups made before they were “encrypted.” As the developer is not trustworthy, you should assume that the "decrypted" files are corrupt unless proven otherwise.
In the Finder, select
Go ▹ Applications
from the menu bar, or press the key combination shift-command-A. The "MacKeeper" application is in the folder that opens. Quit it if it's running, then drag it to the Trash. You'll be prompted for your login password. Click the Uninstall MacKeeper button in the dialog that appears. All the functional components of the software will be deleted. Reboot.
Failure to remove MacKeeper will result from neglecting any one of these points:
Quit MacKeeper before dragging it to the Trash.
Don't empty the Trash after dragging the application to it. Let MacKeeper delete itself.
Don't try to drag the MacKeeper icon in the Dock to the Trash.
Here are some general suggestions. If you want your computer to be usable, don't install crapware, such as “themes,” "haxies," “add-ons,” “toolbars,” “enhancers," “optimizers,” “accelerators,” "boosters," “extenders,” “cleaners,” "doctors," "tune-ups," “defragmenters,” “firewalls,” "barriers," “guardians,” “defenders,” “protectors,” most “plugins,” commercial "virus scanners,” "disk tools," or "utilities." With very few exceptions, this stuff is useless, or worse than useless.
The more actively promoted the product, the more likely it is to be garbage. The most extreme example is the “MacKeeper” scam.
The only software you should install is that which directly enables you to do the things you use a computer for — such as creating, communicating, and playing — and does not modify the way other software works. Never install any third-party software unless you know how to uninstall it.
Step 2
Restore from the last backup that predates the unwanted changes. -
Hi! How can I change the shipping address for the program of replacement of the 1 generation ipod nano? I've already received the empty box and now I should send back the old ipod but I'd like to receive the new one to another address. Thank you.
I would contact Apple directly and have them work with to get the iPod shipped to a new/different address.
http://www.apple.com/contact/
B-rock -
Head phone jack messed up and wont work
My ipod headphone jack is messed up and it only plays out of one headphone and wont work on the other one what should i do to fix it? please help
yea... mine is the same way. it turns out i did some investigating on it and the entire jack is loose. when i push the jack backwards, both sides of my headphones work, but it is naturally forwards so only my left side works. and yes, i did try multiple headphones to confirm it isn't them. i might try and use a shim to keep it naturally back so both sides work, but haven't gotten around to it yet. your not the only one
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PLEASE HELP when I upgraded to the new firefox my old one got deleted which had all my stuff and my mac is only 10.4.11 and wont work please help!!!
Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend. -
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Did you buy this iPhone new from an authorized seller?
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