I should be elite but my status isn't and I autoredeemed a $35 cert and lost it for some reason.

Is there any reason why this happened or should I wait till after the Black Friday chaos to get it fixed or will it be fixed after it.

Hi EM12,
I hope you had a Happy Thanksgiving.
Once you have spent the $1500 on eligible Best Buy purchases that is required to reach Elite status, your My Best Buy™ status should be upgraded within about 20 days. I looked over your account using the email address you registered with the forum, and it does appear that you should qualify for Elite status; however, it may be a couple weeks before your status is officially upgraded.
You should be able to view your $35 certificate by logging into your My Best Buy™ account on BestBuy.com. To ensure that you are able to view that certificate and to see if I can help answer any other questions you may have, I will be sending you a private message. You can check your private messages by logging into the forum and clicking on the little yellow envelope at the top of the page.
My Best Buy™ - Program Terms
Thank you for posting to the forum and for being a My Best Buy™ member!
Derek|Social Media Specialist | Best Buy® Corporate
Private Message

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In my photo stream my sister in law shows up as my brothers name? Even though I dont have John Smith anywhere in my contacts, I may have just John but no smith. So everytime she likes a photo it says his name for some reason??

In my photo stream my sister in law shows up as my brothers name even thought her contact card says just Kim and no Smith ? Even though I dont have John Smith anywhere in my contacts, I may have just John but no smith. So everytime she likes a photo it says his name for some reason?? Her name is ]corrrect on other peoples phone that are members of the same photo stream. I have looked into both contact cards and cannot find anything anywhere that would make her name show up as John Smith when I send the invitr to her email or phone muber. I even went as far as changing her name to see and deleting her from the group and readding and still no luck.BTW I am using an iphone 5 with the latest update.

Hello,
It is my understanding that the name displayed here will be that which is (in Contacts) associated with the email address for the Apple ID registered with the iCloud account of the person on the stream.
In other words, check to see if the contact entry for your brother in your iPhone has an email address. If this email address in his contact entry is also associated with the Apple ID that your sister-in-law is using for iCloud (which is responsible for Photo Streams), this could be the cause of the delemma. I believe this is a programmed feature and not a bug, but I'm not positive about the methods iCloud uses to display that name.
In order to troubleshoot this, delete that email address in your brother's Contact entry and add it to your sister-in-law's Contact entry. This could correct the issue. If that works, you could then add the email back to your brother's entry (so that it is in both of their entries) and see what happens.

Just updated to Lion but has too many conflicts and drop outs for some of my apps. I want to deinstall and go back to SL. I back up to a time machine so have everything backed up - how do I do this? Thanks

I've just updated to lion on my iMac (following a successful install on my MacBook air) - a number of my apps on the iMac now don't work properly and I've checked some user forums and these are known issues I hadn't picked up before. I was quite happy with snow leopard so I just want to deinstall Lion and go back to Snow Leopard. I back up to a time machine and so can restore from that but how do I remove lion and reinstall SL? Thanks

Boot from Snow Leopard DVD
After selecting language, use Disk Utility to erase disk
Install Snow Leopard
Restore from backup
Allan

My laptop died last night and the date and time was set for 1/1/2000. I went to change the date and time and cannot. For some reason when i pull up system preferences it will not load date and time but will load other stuff. Please help.

Last night my laptop died and the time and date was reset. I cannot acess date and time preferences to change it and my laptop is acting really weird. My CD drive is broken so there are no options to put in a cd. Please someone help i need my laptop for school and cannot afford another.

Many system actions will misbehave, given an inaccurate date. Resetting the NVRAM and / or SMC will not fix it, and if the system has a preposterous date you may not be able to open System Preferences to correct it. This dilemma may or may not be addressed in a future OS X update.
If you cannot open System Preferences you can reset your system date and time using Terminal.
Please read everything that follows before proceeding. Write them down if necessary because the effects of setting a preposterous system date are unpredictable.
Quit System Preferences, force quit if necessary: OS X: How to quit an unresponsive application using Force Quit
Open Terminal - it is in your Utilities folder and looks like this
You can find Terminal by using the Finder's Go menu and choosing Utilities, then double-click the Terminal icon.
At the prompt, you will be typing a command resembling the following:
sudo date mmddhhnnyyyy
... but you must substitute the actual date and time in the command that corresponds to the date format used for your location. In other words if your custom is to use a date like 8 February 2014 then reverse the mm and dd values.
Substitute numerals in the above command according to the following:
mm = month
dd = date
hh = hour (24 hour format)
nn = minutes past the hour
yyyy = year
Each of those values must be two digits except for the year which can be two or four digits. As an example if the current date and time is February 8, 2014 at 9 PM your command will be the following:
sudo date 020821002014
or
sudo date 0208210014
Either one will work. If you enter nonsensical values the system will attempt to parse the entry correctly.
To recover from your inability to use System Preferences to set the date and time, the value entered does not have to be precise, it just has to be approximate.
Enter that command using the actual time and date for your location and in the appropriate format, then press the Return key. Terminal will ask for your Admin Password - the same one you use when you log in to your Mac. Type it and then press the Return key. What you type will not appear, not even with •••• characters.
To determine if your change was effective just type the date command and press the Return key. Terminal will reply with the date and time. If it appears correct and in the correct format, you should be able to open System Preferences > Date & Time once again. Selecting the "Set time and date automatically" and choosing an appropriate time server will adjust your Mac's system clock to the precise time.

I have synced my ipod many times, but for some reason it will no longer sync the apps, and says there are app installed that can not be determined. What should I do?

I have synced my ipod many times, but for some reason it will no longer sync the apps, and says there are apps installed that can not be determined. What should I do?

See these previous discussions:
not determined
iTunes cannot sync... apps not determined installed on...: Apple Support Communities
installed apps could not be determined...: Apple Support Communities

I authorized my home sharing on my itunes for mac to share to my itunes on windows PC, but for some reason my music isn't fully sharing/syncing. Does anyone know how I can solve this problem?

I authorized my home sharing on my itunes for mac to share to my itunes on windows PC, but for some reason my music isn't fully sharing/syncing. Does anyone know how I can solve this problem?

Hi, Dave.
If you're using the BlackBerry browser, you can't configure anything to bypass the RIM servers. I believe you may do so by using the Opera browser, but I haven't tried it myself so cannot comment with authority.
I hope that clears up the issue for you.
- If my response has helped you, please click "Options" beside my post and mark it as solved. Clicking the "thumbs up" icon near the bottom of my response would also be appreciated.

HT1555 i just got a new apple tv but for some reason the remote only worked for about a min. and than it wount work at all. i tried to pair and unpair but nathing works but when i press a button the light on the apple tv turns off. what should i do?

i just got a new apple tv but for some reason the remote only worked for about a min. and than it wount work at all. i tried to pair and unpair but nathing works but when i press a button the light on the apple tv turns off. what should i do?

Have you held the menu and left arrow together for 6 secs ? (I think you have from what you say).
Also try unpowering and restarting AppleTV.
AC

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening

I have a canon printer with a mac computer. For some reason whenever I print something the ink on the page is all green not black like it should be. I put in a new black ink cartrridge but that didn't change anything.Does anyone know why this is happening?

You posted in the OS 9 & below forum. What OS X version are you using? What model Canon printer? Canon printers have a test print capability (open the Printer Utility). What happens when you do a test print? Are all the printer cartridges in their proper location? Sometimes when you print "black", the printer uses a mixture of the colors to get "black". In the Printer Utility, check the levels of the other cartridges. There may be one color that is clogged.
 Cheers, Tom

HT1212 Hello, for some reason i'Ve lost the ability to access my ipad, although i know the password, the ipad now is deactivated and telling me to connect to iTunes, i've done so but itunes can not access it anyway. Please tell me what should be done to r

Hello, for some reason i'Ve lost the ability to access my ipad, although i know the password, the ipad now is deactivated and telling me to connect to iTunes, i've done so but itunes can not access it anyway.
Please tell me what should be done to retrieve my photos on ipad before reformatting it.

Unless you've done anything to change it, Google keeps every email that ever passes through their server in your All Mail folder/mailbox/label. Even if you delete stuff, they hold onto it, there. You have to go out of your way to actually delete anything permanently.

I have an IPad 2,I have previously had no problem sending photos by email.But now for some reason photos I send are not successfully been sent. I'm not sure if I have changed a setting by mistake. Is there a particular Setting I should be concentrating on

I would be very appreciative if anyone could give me some advice!I have an IPad 2,I have previosly had no problem sending photos by email.But now for some reason photos I send are not successfully been sent. I'm not sure if I have changed a setting by mistake. Is there a particular Setting I should be concentrating on to making it successfully work again?Cheers!I look forward to hearing back from you!Aussie Fella!

is this how you send your photo?
                        Tap a photo, album, or event to select it.
                        Tap > Email.
                        Confirm or change the photos you want to share by tapping an option.
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                              Select a range of photos: Tap Choose, tap Range, tap the first and last photos in the range, and tap Next.
                        Type the address of the recipient, add a message, and tap Send.

HT1338 I am trying to download java onto my macbook pro, but for some reason this function isn't recognizing the internet. The error message insists that I am not connected but I am. I have tried this through both safari and firefox

Sorry I didn't realize the above was just a subject line.
I have been trying to download java for my macbook pro, but for some reason the function is not recognizing the internet. I am on and have checked several times .... I have checked through both safari and firefox but to no avail. Thanks for any help anyone can give.

Not really a reply just some added info:
This is the error message I get saying the internet is not on, but clearly as I can send this message it has to be:
To open “Java Preferences,” you need to install a Java runtime, but you are not connected to the Internet.
I am connected through Wi-fi if that makes a difference.

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I am trying to buy some books on my Ibooks, but For some reason it won't work! It will say it's loading my search, and never give me results. It will, however, load if i press the "buy" on a sample i previously downloaded. Why is this, and how can i fix my search bar? i've tried to power off then power on again, and nothing is working.

Let's try a reset for now:
Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in but not make purchases from the store so I set up a new login/account . Is there any way to move my music to the new account?

My itunes account was disabled for some reason. I changed password in iforgot and still didn't work. I could log in and see my music but not make purchases from the store or even redeem an itunes gift card so I set up a new login/account with another email account of mine. On the new account I can redeem my gift card and download items onto my ipad2. Is there any way to move my music to the new account?

Launch the Console application in any of the following ways:
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☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
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View ▹ Show Log List
from the menu bar.
Click the Clear Display icon in the toolbar. Then try the action that you're having trouble with again. Select any messages that appear in the Console window. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.

Error when upgrading to 10.5 on Windows7. Message is HKEY_LOCAL_MACHINE32\Software\Classes\.m4b\OpenWithList\itunes.exe. Verify that you have sufficent access to that key. I am an administrator but cannot get to that key for some reason.

I tried creating a new user account and installing and it would not work either. I tried the uninstall recommendation from Apple and that did not work. I am running out of ideas. I even had my IT look at it and they said Apple sometimes locks down their registries for some reason.

This isn't really my thing but no one else has replied.
A few thoughts, if this is an upgrade, are you using the same account to do the upgrade as you used for the original install? If now it might be worth trying the other account.
Although you account has admin status, it might be worth logging in as THE adminstrator, if you haven't done that.
Although you don't have HKEYLOCALMACHINE\Software\.aif\OpenWithProgIds, you didn't say if you have HKEYLOCALMACHINE\Software\.aif - if you do it might be worth checking permission there.
If this is an iTunes 7.5 upgrade problem - you didn't say - it might be worth gettting the details to royb - see this post:
http://discussions.apple.com/thread.jspa?messageID=5766448&#5766448

Can't remember password. Security ? (DOB) isn't correct for some reason. Email doesn't come to current email (might be old work email). Help!

I got my iphone & ipad many years ago. My ipad was stolen and I had to set up a new user ID for some reason. But all my old purchases are on my old ID. When I try to do the reset password it gives option for security question or email. Security question is my DOB which I obviously know but it tells me it is wrong. When it emails me, it doesn't show up in my inbox (maybe it was my old work address when I originally set it up). How can I get in so I can access to all the stuff I bought before my ipad was stolen? Can I merge the two apple IDs? Help!

If you have a rescue email address on your account then have you checked the inbox and spam folder on that email account as well ? If you haven't (the reset email would go to your primary email address if you don't) or its not there, and you've tried requesting the reset email again, then try contacting Support in your country, after confirming your id and that it's your account they should be able to reset the email for you.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
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I should be elite but my status isn't and I autoredeemed a $35 cert and lost it for some reason.

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