I should have known not to install the latest update,
Can someone help me, I mad ethe mistake of installing this update and then my itunes wouldn't work anymore. I got the same messages a previous poster added on here. I tried uninstalling and reinstalling but that also didnt work, resulting in another error message that said something about the Apple Mobile Device support (i didn't write it down) Tried uninstalling that as well, and it won't uninstall!!
Hi Drkgrlx,
Welcome to the Support Communities!
Please review the troubleshooting steps in the article below for the new iTunes for Windows installation issues:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Judy
Similar Messages
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since installing the latest update on my iphone 3gs this afternoon whatsapp now says it cannot access my photos. I have gone to settings-location services- but whatsapp is not listed in the list below. Please help!!!!
Contact Whatsapp for support.
There is no logical expectation for Whatsapp to be listed under location services or for that to have any affect on what the app can access. -
I have just tried to install the ios7 update that fixes the initial bugs in ios7 and it wouldn't complete the install - an error occurred. now my phone is frozen and inoperable. what do i need to do to fix?
Hey dougpm,
Thanks for the question. I understand you are experiencing issues updating your iPhone to iOS 7. If you have not already done so, you may want to restart or reset the iPhone:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above steps do not resolve the issue, you'll want to restore your iPhone with iTunes:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I downloaded and installed the latest update on my Ipad and now it will not power on. It shows I tunes and a power cord. What should I do?
Hey kfortnt2,
Thanks for the question. I understand you are experiencing issues after updating your iPad. The following resource outlines the screen you are seeing, and a potential resolution:
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808
Thanks,
Matt M. -
I have just installed the latest update - IOS 7.0.4. Prior to this, my AOL email worked fine. Now it gives an ID/password error message. However, everything is fine on my Windows computer. Any thoughts?
Hello there, Tim.
The following Knowledge Base article provides some good troubleshooting steps for working on resolving your issue:
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
My Itunes will not start after the latest update. I keeo getting error message tEventType : InPageError P1 : c000009c P2 : 00000003 . I have tried to reinstall but no joy. Any advise?
'The installer has insufficient privileges to modify this file C:\Program Files (x86)\Common Files\Apple\Apple Application Support\Web kit.resources\inspector\Images\Spinner Inactive Selected.gif.'
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
After I installed the latest update, MSVCR80 was not installed and itunes will not work
After I installed the latest updat to itunes, it did not install properly. I received the following messages:
Service "Apple Mobile Devise (Apple Mobile Devise) failed to start. verify that you have sufficent privileges to start system services Abort, Retry, Ignore
Itunes was not installed correctly. Please reinstall itunes. Error 7 (Windows error 126)
When I click on the itunes icon, I get the following message:
The computer can not start because MSVCR80.dll is missing from your compyter. Try reinstalling the program to fix this problem.I've revised my advice slightly...
Go to Control Panel > Add or Remove Programs (Win XP) or Programs and Features (later)
Remove all of these items in the following order:
iTunes
Apple Software Update
Apple Mobile Device Support (if this won't uninstall go to the next item)
Bonjour
Apple Application Support
Reboot, download iTunes, then reinstall, either using an account with administrative rights, or right-clicking the downloaded installer and selecting Run as Administrator.
The uninstall and reinstall process will preserve your iTunes library and settings, but ideally you would back up the library and your other important personal documents and data on a regular basis. See this user tip for a suggested technique.
Please note:
Some users may need to follow all the steps in whichever of the following support documents applies to their system. These include some additional manual file and folder deletions not mentioned above.
HT1925: Removing and Reinstalling iTunes for Windows XP
HT1923: Removing and reinstalling iTunes for Windows Vista, Windows 7, or Windows 8
Should you get the error iTunes.exe - Entry Point Not Found after the above then search the computer for copies of the file QTMovieWin.dll - you should only have one copy in the relevant folder for your system.
C:\Program Files\Common Files\Apple\Apple Application Support (32-bit Windows)
C:\Program Files (x86)\Common Files\Apple\Apple Application Support (62-bit Windows)
Delete any others and not only should this fix the problem, but prevent it from recuring on subsequent updates.
tt2 -
since installing the latest update, Firefox first operated with some errors but now will not load at all; it gives me the following error --
XML Parsing Error: not well formed
locations chrome://browser/content/browser.xml
Line Number 1191, column 20:
utton id="back-forward-dropmarker" type="menu" chromedir="&locale.dir;"-------------------
please note that the words "utton ID" are exactly as the error message gives it; and at the end of the message there are exactly 19 hyphens.
I don't know why this faulty code is referencing things to do with "chrome"... the Chrome browser is not installed on this PC or anywhere on our network.
Also, this is not the first problem I had after clicking Firefox's prompt for the latest update. Before Firefox retreated into this error message, it was loading but running with some faults...
1. the bookmark symbol was not appearing on the right hand side of the URL line, so I had always to click on "bookmark this page", after which the bookmark symbol did appear; however I don't know if the bookmarking function worked properly.
2. the back and forward buttons were not highlighted, as if I had not come from a previous page; so once I clicked on a link to a new page I could not go back to where I came from because Fiefox thought I hadn't come from anywhere.
3. there may have been other errors, but I did not find them.
How do I reinstate my Firefox program to work properly please? do I have to download the latest version and reinstal? if so, do I have to remove the old version first? or is there a fix?
Even to write this message I have been forced to use (yuk -- I don't like to say this!!!) Internet Explorer. So please -- I need help urgently.
Thanks,
NOELSome how I solved my problem by opening a user account and downloading Firefox 4.0 beta and installing it, I did try it, worked fine, so I did close the user account and did go back to my own account(switched user), the main page that I had problem with Firefox which would not open, I dabble click on Firefox it start working again!! I hope that solves your problem too.
firefox will not open, it gives me this cod and would not turn off, Error on switching in renew: NS_ERROR_UNEXPECTED, Component returned failure code: 0x8000ffff (NS_ERROR_UNEXPECTED) [nsIPrefBranch.getCharPref] id: none -
I installed the latest update of iTunes and now my computer is extremely slow and it freezes. When I click on the itunes icon, nothing happens, if it opens is a long time afterwards. Most of the time it does not even open, but the computer is very slow. It is a PC desktop running windos xp.
Hey ArgentoSB!
I have an article for you that can help you troubleshoot these issues:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
I am using Firefox 3.6.8. Oddly, my problem appeared a few hours PRIOR to Firefox automatically installing the latest updates (the week ending 7/23), not afterwards. The problem is this: the browser continues to display tabs, the reload/home/history/favorites icons, URL field and Google search field while in full-screen mode, so it's not really full-screen anymore. How can I correct this?
== This happened ==
Every time Firefox opened
== Oddly, my problem appeared a few hours PRIOR to Firefox automatically installing the latest updates (the week ending 7/23), not afterwards.Do you have that problem when running in the Firefox SafeMode?
[http://support.mozilla.com/en-US/kb/Safe+Mode]
''Don't select anything right now, just use "Continue in SafeMode."''
If not, see this:
[http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes] -
HT1222 i have installed the latest update for itunes, (win 8 os) itunes no longernplays my music???
i have installed the latest update for itunes, (win 8 os) itunes no longernplays my music???
Hi Mike H555,
If you are having issues with iTunes after an attempted update, including device recognition issues, you may find the following articles helpful:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
I have installed the https everywhere add-on a while ago.
Since I've done this I've never been able to click on images each time I was doing a Google search from their first page of results ("search everything"), but I could still find images by going directly to Google Images search.
Since I installed the latest update for https everywhere this morning, I simply cannot search a single image with Google, which is a problem as I'm a professional art historian.
I get the message"Your search - rembrandt - could not be completed with the requested search options. Reset search tools".
But resetting the search tools don't change anything. I'm working on a Mac, if it helps.I had the same problem although it was a previous update rather than this one that caused the problem. Just hadn't got round to doing something about it - was using Bing images instead.
I searched for some answers this morning and seemed like most suggestions were a nuisance to try. Couldn't find 'Preferences button of HTTPS-Everywhere' as suggested above. Decided to check if No Script was blocking it. Sure enough. So problem is solved.
Thought I'd put it out there in case it helps someone else. Appreciate that people are so helpful on here. -
I have an ipod touch 4th gen, installed the latest update to iOS 6 and have lost all my music, apps etc. It also linked up with an alternate email address???? Help!
I have a similar issue happenning with my ipod touch 64GB running IOS 6.0.1. My music content is stored via itunes on my Snow Leopard macbook pro as well (and not in the cloud). The music on my ipod (which is sync'd to my macbook pro when I connect via usb) has randomly disappeared about 3 or 4 times lately, not during sync'ing and unrelated to battery charge levels. Fortunately I have been able to restore it by restarting my macbook pro then re-syncing the ipod, which it is now doing as I write, but it takes hours (for over 3000 songs). Having looked at a few other forum discussion pages, it seems this may be a bug related to IOS 6 updates and using music/itunes and podcast playing apps. The same thing has intermittently occurred with some other content such as downloaded podcasts, iplayer content and photos. Once I reconnected the ipod it synced and apparently restored the content, but I can't understand why it lost it in the first place, and its very annoying. Lets hope the reinstalling works on my ipod tonight....up to 248 of 3326 songs syncing as I write....
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I am trying to install the latest update for HP Printers, it will not completely install ,now my printers won't work. Help!
Hello Carolyn - Thank you for your quick response to my concerns, I had already gone to the HP support site and tried to get the latest HP drivers, the site said for Lion 10.7 there was NA version. So, I just used my time machine to replaced the OS from that time spot. I got my printers working again, so all right with the printer. But, the fact remains that I still keep getting the New Update HP Printer in the software update window. But, what happens if I try to download and install it is this: It starts the download, everything seems to come down fine, it starts write the files and then starts moving items into place, the blue bar fills to all most the end and slows down to a stop and never completes the installation. I have left my laptop on over night and it never finishes the operation. I can only force quit the software update. Which has knock out my printer drivers. Now, I just keep unchecking the box in the software updates for new HP printer software. Is anyone else having this problem or is it just my system? Sincerely: Professor G
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I have just tried to instal the latest version of itunes. It failed and I got a message saying ' An application has made an attempt to load the C runtime library incorrectly' I completely uninstalled itunes and tried to install an earlier version and got the same message. So I can no longer access my itunes files. Help
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates
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