I should know the answer to this question but I just forgot..please help
Hello,
My daughter has an iphone 5, she has had it since July and has never plugged it into the computer. If I plug it in itunes asks if it should be backed up from a previous backup or set up as new phone. I don't want her to lose all her info, pics, imessage conversations etc. Should I even bother plugging it in? We share the same itunes account but she has her own apple id.
I know I'm being forgetful so I appreciate any help.....I need iphone for dummies!
Thanks so much
See Here > If you have never synced your device with iTunes
Stephanie Patterson wrote:
Should I even bother plugging it in?
It is both prudent and recommended to Backup on a Regular Basis.
How to BackUp
http://support.apple.com/kb/ht1766
What gets Backed Up
iTunes http://support.apple.com/kb/ht4946
iCloud http://support.apple.com/kb/PH2584
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I suspect I know the answer to this question...
...which is: You'll need a new one soon, my friend. BUT, I'm in an optimistic mood so maybe someone can help me with a different, less drastic/expensive, answer. My MBP's Optical Drive, a MATSHITA DVD-R UJ-85J, symptoms are as follows. It has always been a noisy unit but it has become particularly loud when burning and reading (oddly, louder with CDs than DVDs, although data vs av media doesn't seem matter).
But, far worse, is that when I copy files and folders onto discs for burning (using Apple's on-board Burn interface) it has started to time-out during the copy, particularly when handling larger folders upwards of 200-300mb, and displays the "spinning pinwheel of destruction". Only Relaunching the finder can exit this state but usually the Burn folder will show that the target folder did, in fact, copy completely.
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If the consensus IS that this is a dying Optical Drive (it is several years old and I use it often, but have used other Mac-installed drives, in my towers, far more and expected this one to last as long as those) -- is it the type of thing a user is able to access/replace oneself? I have always expanded and updated the hardware in my Mac towers but have not yet opened up my MBP.
I'm also quite curious to know why burning data to a CD would be so much noisier, suddenly, than to a DVD, if there is any logical explanation for it.
Thank you!Have you tried running the extended version of the Apple Hardware test? I believe that it tests the optical drive.
You could always consider using an external optical drive, preferably firewire.
If you decide you want to replace your internal drive, here is a link that will give you instructions:
http://www.ifixit.com/
Whichever route you decide to go, you might want to research optical drives first. I have read many complaints about Apple's notebook optical drives, and it may be you can find a better one to use as a replacement.
If you do open up your Mac to replace the optical drive, you might also want to replace your hard drive with a larger and faster one. It sounds like you could use more hard drive space. You can get up to 500 GB capacity and some are available in 7200 RPM.
Good luck! -
I know I should know the answer to this please help--xpost
Hello,
My daughter has an iphone 5, she has had it since July and has never plugged it into the computer. If I plug it in itunes asks if it should be backed up from a previous backup or set up as new phone. I don't want her to lose all her info, pics, imessage conversations etc. Should I even bother plugging it in? We share the same itunes account but she has her own apple id.
I know I'm being forgetful so I appreciate any help.....I need iphone for dummies!
Thanks so much
P.S. she has ios 7See your other post on this Topic...
https://discussions.apple.com/message/23249760#23249760 -
Nobody knows the answer to this question...
Alright, so yesterday I deauthorized all of my computers for itunes. I copied all my music files from my previous computer and then copied them to the new computer. All the work seemed to be done, however, I tried to play a particular song and it said that I had reached my 5 computer limit. Then I noticed that I have several song files in the same situation. How can I authorize these songs? Help!
If it is only doing this on some of your songs then it is likely those songs were purchased with a different account. If this is the case you will need to authorize those other accounts as well. If the songs were all purchased under the one account you just deauthorized I would suggest contacting itunes store support at www.apple.com/support/itunes/contact and ask then to help with the deauthorizing because it doesn't seem to have worked. They are email based so it may take some time.
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HT1473 What if i dont know the answer to my questions for my itunes?
WHat if i do not know the answer to my questions for itunes and it locked up my card and wont allow me to buy my album i wanted?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I purchased a MacBook Pro 17" with an I7 chip. Apple says that up tp 8GB of are supported. I have read that up to 16 GB are supported. Does anyone know the answer to this?
If it's a 2011 model, the limit is 16GB. If it's a 2010 model, the limit is 8GB.
(64363) -
My iphone keeps saying in order to buy a song from itunes, I need to previde the answer to security questions but I don't remember the answers and i've tried to change it but in order to do that, I need the answers.
You canot easily change your country settings. The iTunes Store in a country is intended only for use by that country's residents, and only while they are in the country. To use the iTunes Store in a country you need a credit card (or other card type if acceptable in a country) issued in that country, billed to an address in that country, and also be physically present in that country when using the store. You are also restricted to waiting 90 days between country changes.
E.g., "The iTunes Service is available to you only in the United States, its territories, and possessions. You agree not to use or attempt to use the iTunes Service from outside these locations. Apple may use technologies to verify your compliance." - http://www.apple.com/legal/itunes/us/terms.html#SERVICE -
on start up i just get a grey screen with the apple logo-this has suddenly started happenin. Please help?
Take each of these steps that you haven't already tried. Stop when the problem is resolved.
To restart an unresponsive computer, press and hold the power button for a few seconds until the power shuts off, then release, wait a few more seconds, and press it again briefly.
Step 1
The first step in dealing with a startup failure is to secure the data. If you want to preserve the contents of the startup drive, and you don't already have at least one current backup, you must try to back up now, before you do anything else. It may or may not be possible. If you don't care about the data that has changed since the last backup, you can skip this step.
There are several ways to back up a Mac that is unable to start. You need an external hard drive to hold the backup data.
a. Start up from the Recovery partition, or from a local Time Machine backup volume (option key at startup.) When the OS X Utilities screen appears, launch Disk Utility and follow the instructions in this support article, under “Instructions for backing up to an external hard disk via Disk Utility.” The article refers to starting up from a DVD, but the procedure in Recovery mode is the same. You don't need a DVD if you're running OS X 10.7 or later.
b. If Step 1a fails because of disk errors, and no other Mac is available, then you may be able to salvage some of your files by copying them in the Finder. If you already have an external drive with OS X installed, start up from it. Otherwise, if you have Internet access, follow the instructions on this page to prepare the external drive and install OS X on it. You'll use the Recovery installer, rather than downloading it from the App Store.
c. If you have access to a working Mac, and both it and the non-working Mac have FireWire or Thunderbolt ports, start the non-working Mac in target disk mode. Use the working Mac to copy the data to another drive. This technique won't work with USB, Ethernet, Wi-Fi, or Bluetooth.
d. If the internal drive of the non-working Mac is user-replaceable, remove it and mount it in an external enclosure or drive dock. Use another Mac to copy the data.
Step 2
If the startup process stops at a blank gray screen with no Apple logo or spinning "daisy wheel," then the startup volume may be full. If you had previously seen warnings of low disk space, this is almost certainly the case. You might be able to start up in safe mode even though you can't start up normally. Otherwise, start up from an external drive, or else use the technique in Step 1b, 1c, or 1d to mount the internal drive and delete some files. According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation.
Step 3
Sometimes a startup failure can be resolved by resetting the NVRAM.
Step 4
If a desktop Mac hangs at a plain gray screen with a movable cursor, the keyboard may not be recognized. Press and hold the button on the side of an Apple wireless keyboard to make it discoverable. If need be, replace or recharge the batteries. If you're using a USB keyboard connected to a hub, connect it to a built-in port.
Step 5
If there's a built-in optical drive, a disc may be stuck in it. Follow these instructions to eject it.
Step 6
Press and hold the power button until the power shuts off. Disconnect all wired peripherals except those needed to start up, and remove all aftermarket expansion cards. Use a different keyboard and/or mouse, if those devices are wired. If you can start up now, one of the devices you disconnected, or a combination of them, is causing the problem. Finding out which one is a process of elimination.
Step 7
If you've started from an external storage device, make sure that the internal startup volume is selected in the Startup Disk pane of System Preferences.
Start up in safe mode. Note: If FileVault is enabled in OS X 10.9 or earlier, or if a firmware password is set, or if the startup volume is a software RAID, you can’t do this. Post for further instructions.
Safe mode is much slower to start and run than normal, and some things won’t work at all, including wireless networking on certain Macs.
The login screen appears even if you usually log in automatically. You must know the login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
When you start up in safe mode, it's normal to see a dark gray progress bar on a light gray background. If the progress bar gets stuck for more than a few minutes, or if the system shuts down automatically while the progress bar is displayed, the startup volume is corrupt and the drive is probably malfunctioning. In that case, go to Step 11. If you ever have another problem with the drive, replace it immediately.
If you can start and log in in safe mode, empty the Trash, and then open the Finder Info window on the startup volume ("Macintosh HD," unless you gave it a different name.) Check that you have at least 9 GB of available space, as shown in the window. If you don't, copy as many files as necessary to another volume (not another folder on the same volume) and delete the originals. Deletion isn't complete until you empty the Trash again. Do this until the available space is more than 9 GB. Then restart as usual (i.e., not in safe mode.)
If the startup process hangs again, the problem is likely caused by a third-party system modification that you installed. Post for further instructions.
Step 8
Launch Disk Utility in Recovery mode (see Step 1.) Select the startup volume, then run Repair Disk. If any problems are found, repeat until clear. If Disk Utility reports that the volume can't be repaired, the drive has malfunctioned and should be replaced. You might choose to tolerate one such malfunction in the life of the drive. In that case, erase the volume and restore from a backup. If the same thing ever happens again, replace the drive immediately.
This is one of the rare situations in which you should also run Repair Permissions, ignoring the false warnings it may produce. Look for the line "Permissions repair complete" at the end of the output. Then restart as usual.
Step 9
If the startup device is an aftermarket SSD, it may need a firmware update and/or a forced "garbage collection." Instructions for doing this with a Crucial-branded SSD were posted here. Some of those instructions may apply to other brands of SSD, but you should check with the vendor's tech support.
Step 10
Reinstall the OS. If the Mac was upgraded from an older version of OS X, you’ll need the Apple ID and password you used to upgrade.
Step 11
Do as in Step 9, but this time erase the startup volume in Disk Utility before installing. The system should automatically restart into the Setup Assistant. Follow the prompts to transfer the data from a Time Machine or other backup.
Step 12
This step applies only to models that have a logic-board ("PRAM") battery: all Mac Pro's and some others (not current models.) Both desktop and portable Macs used to have such a battery. The logic-board battery, if there is one, is separate from the main battery of a portable. A dead logic-board battery can cause a startup failure. Typically the failure will be preceded by loss of the settings for the startup disk and system clock. See the user manual for replacement instructions. You may have to take the machine to a service provider to have the battery replaced.
Step 13
If you get this far, you're probably dealing with a hardware fault. Make a "Genius" appointment at an Apple Store, or go to another authorized service provider. -
I recently upgraded my IPhone and for 1 person I began receiving this "7233375 Error Invalid Number. Please re-send using a valid 10 digit mobile number or valid short code". I receive text from this person but cannot send. Please help. Thank you.
Hi there
I’d be happy to help with this messaging error! This will be due to the device storing the number incorrectly. Please do the following to resolve the issue:
Delete texts from both old number and new
Delete any call logs including these numbers
Delete old number from contacts
Delete new number from contacts
Restart device
Send text to the new number directly (do not save as contact)
Once the text sends successfully, you can then save as a new contact
I hope this helps!
Charise -
why my device had "no service" ..I have follow a few instruction from you tube how to solve this problem but all failed. Please help me .TQ
See if anything in this support document help http://support.apple.com/kb/ts4429
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I have an iPhone 4 and I can only get the audio in AirPlay/mirroring but no video! Please help!
ktrow,
We are going to get you up and running with all picture text messages. Have you ever been able to receive picture messages in a group text before? Can ou please check some settings for me. Let's go into Settings, Messages, and is MMS Messaging swich green? How about the Group Messaging switch? If they are green, go ahead and switch those off for a few seconds and then turn them back on. Then re-try the picture message. One last thing, you can also try to reset the network settings. Settings, General, Reset, Reset Network Settings. Please keep us posted.
KevinR_VZW
Please follow us on Twitter @VZWSupport -
What is the answer for this question?
For a tree T, let nI denote the number of its internal nodes, and let nE denote the number of its external nodes. Show that if every internal node in T has exactly 3 children, then nE = 2 nI + 1.
Peter Lawrey wrote:
How does this question relate to Java Programming?Oh that's a whole unique class of posters here. The type that think "somewhere this touches Java, so it is a Java problem". Even if you are asking how to fix a bug in a piece of actionscript that is being called from a JSP, or a piece of CSS is misbehaving in IE7 which causes an applet to be displayed 10 pixels too far to the right. In this case the homework probably needs to be proven using a piece of Java code.
Hey, its convenient to ask such unrelated questions in a place where lots of people from different disciplines visit, right? SOMEONE must know the answer... -
I can't buy music on iTunes because I don't know the answers to my questions
I got a new computer and when I go on itunes and try to purchase music it makes me answer my questions.
The problem with this is I don't know the answers and the email that I'm supposed the send the answers too is deactivated. I had this happened before and I fixed it I just don't remeber how, help.If you don't have access to your rescue email account (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
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Does any one knows the answer please advice?Hello,
This issue is because the Excel output from BI Publisher is MHTML (XML Publisher generates XHTML) not binary .xls.
MHTML and XHTML are more verbose formats than binary .xls.
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BI Publisher Enterprise has a new feature True Excel Templates. The layouts generate binary Excel output.
Excel Output File Size Generated By BI Publisher is Very Large (Doc ID 760437.1)
Bogdan
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