I shut down my lap, but the f12 key is on.i can't restart my computer

hp i5 windows 8
after clicking 'pc settings' the screen got stuck.
i pressed alt-ctri-delete keys and chose 'shut down'.
but now the f12 key's light is on and the screen is off.
please help me to solve the problem

Hey @sarithas ,
Welcome to the HP Forums!
I understand your notebook is frozen with a blank screen.
Press and hold the power button for 8+ seconds to force shut down.
Wait a few seconds and turn the notebook back on.
Let me know if that helps.
Please click the "Kudos, Thumbs Up" at the bottom of this post if you want to say "Thanks" for helping!
Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
The Great Deku Tree
I work on behalf of HP.

Similar Messages

  • How do I get my lap top to shut down when I close the lid?

    I have tried to switch on the function that shuts down my lap top when I close the lid but am either dumb or lazy and gave up too quickly.... any help would be greatly apprecated.

    Thanks Poikkeus
    My mac goes to sleep when I close the lid pretty quickly but when I open up the lid it opens up again where I left off.
    Some nice person burgled me some time ago and stole my mac so I want to force my mac to close right down so when someone else opens up they are forced to open up in guest.  I can then track my mac without risking them accessing my personal details etc.

  • My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does no

    My mini ipod appears off and not respond to any commands when pressed the buttons to reset, apple logo appeared and then the apple support site and it shuts down. already tried all the steps, but none worked, and when I plug it into my computer it does not appear in the iTunes bar. what do I do?

    If MacKeeper corrupted the Recovery partition then even I underestimated its potential for damage. Garbage "cleaning" apps will cause misery but I have not found that the Recovery partition to have been affected by using MacKeeper or anything like it. I doubt that it did so, but I have learned not to underestimate the potential for such things to result in system corruption.
    Before concluding your Mac has a hardware failure, try booting OS X Internet Recovery by holding command option r on startup (three fingers). That will force your iMac to bypass the Recovery partition altogether, and convey the ability to create a new one.
    An Internet connection will be required (wired or wireless).
    At the Mac OS X Utilities screen, select Disk Utility. Select your startup volume (usually named "Macintosh HD") and click the Repair Disk button. Describe any errors it reports in red. If Disk Utility reports "The volume Macintosh HD appears to be OK" in green then you can be reasonably (though not completely) assured your hard disk is in good working order.
    Assuming the HD remains usable you can then use Disk Utility to erase it. Reinstall OS X, restore your essential software and other files, and don't reinstall the junk.

  • New firefoxis great. i keep many windows open. in ur earlier ver. I used to close it, it would ask for save and shut down as one of the three option,but in this new version it close all my window, how do i save my window tab?

    new firefox is great. I usually have many windows open. in your earlier version, when ever I used to close it, it would ask for save and shut down as one of the three option,but in this new version it close all my window, how do i save my window tab?

    See [[Firefox does not ask to save tabs and windows on exit]].
    Does this work for you?

  • My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work.

    My Ipod nano 6Th sometimes shuts down when I connect the phones, sometimes it not shuts down, but the volume and standby buttons do not work. If I not connect the phones everything works fine. But with the phones connected it goes crazy. I alredy reset, restore and nothing. If I reset and let the phones connect the up and down volumes buttons start to work. But the power/stand by button don´t. I need to disconect the phones to the power/stand by button starts  to works. Anyone already have simmilar problem?

    A windows error message appears saying iTunes has encountered a problem and needs to shut down.
    let's get a crash log from itunes, and send it to the Apple engineers for a look.
    Typically, you'll need to configure Dr. Watson on your PC in order to generate crash logs. Windows start menu -> Run. Type in "cmd". Hit return. At the prompt in the command line window that comes up, type in
    drwtsn32 -i
    And hit return.
    This will create crash logs in Documents And Settings\All Users\Application Data\Microsoft\Dr Watson\. There'll usually be a file in here called "drwtsn32.log"
    prior to collecting the itunes crash log, delete any existing crash logs in there. (we want to make sure we send the correct crash log.)
    Generate the crash, collect the crash log, and and send it as an attachment to this email address.
    in the email to Roy, be sure to include the following information:
    - A link to the thread on Apple Discussions where the issue is being discussed
    - The username you are using in the thread
    - The version of iTunes you are using or trying to use
    - the version of Windows you are using (mention service packs)
    - A concise description of the issue you are seeing
    - The exact text of the error message you are seeing

  • On shut down I always get the message Program Not Responding. This happened before I installed Firefox. It does not pose a problem, that I know of but it does concern me.

    On shut down I always get the message Program Not Responding. This happened before I installed Firefox. It does not pose a problem, that I know of, but it does concern me because I always have to End Program manually when I get this message.
    == Over a year ago.

    Can you attach a screenshot?
    *http://en.wikipedia.org/wiki/Screenshot
    *https://support.mozilla.org/kb/how-do-i-create-screenshot-my-problem
    Use a compressed image type like PNG or JPG to save the screenshot.
    Reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.
    *Press and hold Shift and left-click the Reload button.
    *Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
    *Press "Command + Shift + R" (MAC)
    Clear the cache and the cookies from sites that cause problems.
    "Clear the Cache":
    *Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"
    "Remove Cookies" from sites causing problems:
    *Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"
    SeaMonkey

  • I TRY TO SHUT DOWN MY MAC, BUT I CAN'T I SEE MASSAGE THE APLICATION MAI SANCELED SHUT DOWN .WHAT I HAVE TO DO

    I TRY TO SHUT DOWN MY MAC, BUT I CAN'T I SEE MASSAGE THE APLICATION MAI SANCELED SHUT DOWN .WHAT I HAVE TO DO

    Force Quit the application that has canceled shutdown.

  • When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?

    When I start iTunes on my home computer (Not a MAC), it automatically shuts down, and gives me the message that the Data Execution Prevention security feature has shut it down...what to do?

    For general advice see Troubleshooting issues with iTunes for Windows updates.
    The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it, which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
    Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
    tt2

  • Is it okay if we never shut down and just make the computer to sleep or we just put the flap(screen) to save the energy?

    is it okay if we never shut down and just make the computer to sleep or we just put the flap(screen) to save the energy?

    I recommend users to put their computers into sleep mode to save energy, and also, they won't waste time turning on their computers. You should only turn off your computer if you aren't going to use it for a very long time, but sleep mode is perfect. If you just turn off the display, your computer will still be working, so you mustn't do this unless you are going to use your computer in a short time

  • Auto shuts down - could it be the power adapter?

    I'm having problems with my first generation macbook lately, it will auto shuts down (not sleep) with the power adapter still attached. And when it shuts down, the adapter still light up green. Im working without the battery, it is removed all the time cos it is dead already.
    Could the problem lies with the power adapter? but it's still shows green light, that means there is still power running thru? I would like to test with another power adapter but i don have friends who have a mac. I don't want to spend money one another power adapter, without knowing the cause.
    Is it possible to do a test on the power adpater? thanks!

    A test you could try (rather than another adapter) is to put the "dead" battery back in and run it on AC. As Gregory said, without the battery, the slightest knock to the magsafe connecter may cause it to disconnect, even momentarily, thus you lose all power and your MB turns off. Hopefully the battery will have enough capacity to allow the MB to stay on (briefly) when the connecter is disconnected for that moment. Just an idea.
    Good luck.

  • HT4211 In the new iPad update how do I shut down apps running in the background to preserve battery life?

    Now that I downloaded the new iPad update, how do I shut down apps running in the background to preserve battery life?

    in iOS 7, double click the Home Button (the round one on the front).
    You will see icons for all open apps with a 'screenshot' above each icon. Simply drag any 'screenshot' upwards using 1 finger to close the app.
    Most apps don't use much power when inactive but some do including Sat Nav apps

  • My ipod Nano generation 7 shuts down unexpectedly while using the NIKE  app, has anyone experienced this problem?

    My ipod Nano generation 7 shuts down unexpectedly while using the NIKE  app, has anyone experienced this problem?

    This is not a problem I have only had with 7th gen. iPod.  I have had this problem with the 5th gen.  It goes back a few years.  Nike and Apple are aware of this.  Nothing has been done.  It appears that when the iPod voice commences (whether to update you on the status of your run) and you touch a button to prompt a mileage update or song change yourself (or even brush the device wrong when taking off a jacket), the operating system overloads and cannot sort it out.  It then shuts down and reboots.  Your mileage is lost.  So sorry.  Have a nice day.
    Love the other aspects of running with a nano (small and light weight).  I can keep it high and dry and out of the way.  Like the software.  Use it almost everyday.  Hate the unknown dropped runs.  I have logged over 2,000 miles with these devices.  Today I lost another 3 miles - probably the 30-40th time it has happened.  Frustration is somewhere between time for another device to time for another system - Map My Run indeed!
    This probably occurs with my iPod once or twice a month.  Went to the Apple Store - three times.  The first time was maybe two years ago and they first tried some magic dust and then on the second visit, they swapped out my nano - it was a bit flimsy.  The problem returned.  I then upgraded.  The problem returned.  The third time they did a reset and it seemed to help.  Then, it returned.  But to download an older software version, verify the fidelity of the UBS cable, jump from computer to computer, make a trip to the Apple store, and perform so many two steps on one leg just to get what we paid for seems . . .  well, lame.  And, Apple told us the thingy would work using all the different computers and software (Vista, Nike, etc. etc.).   
    Oh, one other thing.  The Apple Store told me to complain to Nike.  Nike said their software is fine.  This is like dealing with General Motors or the government - but, worse.  Not my problem man.  See the guy over there.  Got it.
    I note that no one from Apple is jumping in the chain here with a fix.  So much for customer exuberance.  Generally like Apple.  We have about 20 Apple devices in our family (desktops, portables, phones, pods, tablets) and are lining up for the watches . . .  but, maybe Apple is an idea who time has come and gone, . . . like the wind. 

  • MacBook Pro shuts down when i close the lid

    Hey,
    My MacBook Pro shuts down when i close the lid.
    It started to do this one or two times, but now it is every time.
    I have the latest battery update, so this should not be the issue here..
    Any sugestions??
    I have started to suspect the it might be some faulty conecctions or somthing..

    If it's unable to go into the proper sleep state for some reason then it will do that.
    Run /Utilities/Console and click 'All Messages' top left then close the lid, wait a minute then open it again - if it's shut down then reboot and open Console again and check the latest log lines looking for 'sleepimage' - it should give you an indication of what happened/didn't. If you're not sure what it all means post _just those lines_ here.

  • G4 HiRes Powerbook shuts down after having closed the lid

    I own a less then 6 months old 15" 1.67 GHz HiRes Alu Powerbook. Every now and, after having closed the lid, I have observed that when I reopen the pb it has shut down. The battery is still fully charged, so it can't be the case that the pb has not gone to sleep and it has thus discharged the battery. I also think it has happend with both the power adapter connected and disconnected.
    In the past I deleted power managment pref files (can't remember the details) as advised by Apple in their tech papers, which resolved sleeping problems (not mine though :-))
    All tips appreciated.
    Thanks, Robert
    Powerbook 15" HiRes   Mac OS X (10.4.6)   Powerbook 15" 1.67
      Mac OS X (10.4.6)   Powerbook 15" 1.67
      Mac OS X (10.4.6)  

    Occasionally with mine, it only appears to have shut down.
    I close the lid, and there is no pulsing light. the light is off as though its shutdown.
    then if I open the lid, hit a key or two, wait, then close it again, and wait, the pulsing light will appear and if I then open it, it will wake from sleep.
    Weird, but you might give it a go. This seems to happen often when running video-related applications, but I have no real data here and do not know what causes it. After I discovered this problem, I use it now to prevent having to lose my work and restart.

  • Pre Turns Off or Shuts Down when I close the keyboard

    Is my pre screwed or is it OS?  
    It shuts off, not the version that other people have had where you have to pop the battery (the power button still works to turn it back on) out to get it to restart.  Anyway, it shuts off when I slide it closed.  I thought maybe something loose so I did it very slowly, not allowing it to even go all the way, the minute that the sensor tripped it back into "no keyboard" mode it turns off.  
    It's especially bad when on bluetooth...happens every single time.  
    Is there a solution for this.  Please palm, a lot of people are having this problem and there is no answer yet? 
    Post relates to: Pre p100eww (Sprint)

    Palm is on deathwatch.  The Pre could have really kept them afloat, but there are too many problems with it.  When I first got my Pre in June, it was awesome!  Everything worked great.  But now, I am always having problems with it.  Here is the list:
    1. Pre turns off or shuts down when I close the keyboard.  (I had to make this one the first on the list since it is the topic.)
    2. Pre turn off or shuts down for no apparent reason and the only solution is to remove the battery, wait a second, put the battery back in, then turn it back on.  This takes forever.  Plus, because I have removed the back so often, my Pre squeaks when I am typing (from the plastic).  It is very annoying.
    3. The navigation system has a glitch where most of the time, it cannot find my current location.  The message says to make sure I am in clear view of the sky, but i always am.  There are many posts about this problem in other sections.  There are some solutions, and the often work, but it takes 5 minutes to reset the system.  It is a beating.
    4. The navigation system voice is usually very clear, but sometimes, the voice will skip over the names of streets as she is calling out the directions.  Ex. "Turn right on ________ Drive."
    5. Sometimes the keyboard will stop working.  I have to remove/replace the battery.  Again, this is time-consuming and further contributes to the squeaking problem when typing because you have removed the back so many times.
    I like Sprint because I can get unlimited data, txt, and mobile-to-mobile calling for $70/mo.  So, I hope that someone comes out with a great touch-screen phone (not the BB Storm), because I want to stick with Sprint.  If you go with an iphone, you have to get AT&T, which will cost you at least $100 for the same.  That is a $360/yr difference!  I am sticking with Sprint.

Maybe you are looking for

  • Automatic payment programme

    Hi guys i am running payment programme. it is clearing open item. But it is not generating check and also printing spool please tell me its urgent thanks Krishna kumar

  • CP 6.0.1.240 - Video Demo Project vs. Video Recording & YouTube

    Hello, I have a project with two small slide videos included.  I recorded them using Record New Video Demo and I embedded them on 2 different slides using Video > Insert Video.  Once embedded I added text captions etc and timed them to coincide with

  • Reading information from XML files

    I have created a document where the user has the possibility to export a XML-file by clicking on a button. Is it somehow possible to load this data so I can enter its content back into the document? (maybe by using loadXML()? I could not find any use

  • Can I create a new iFS schema by command line ?

    For creating a new iFS Schema you have to run ifsconfig and this is a GUI tool. Is there a way to specify all the parameters to this command by input file so that it can create the schema without popping up the GUI ? If yes how can one catch errors i

  • How to increas the max user process number in Solaris 11?

    Hey Could anyone told me how to increas the max user process number in Solaris 11? I tried below as described in https://blogs.oracle.com/hasham/entry/solaris_10_increasing_number_of , but it cannot work. set pidmax=60000 set maxusers = 4096 set maxu