I signed for a year last week, the payment was confirmed, but my accout was not updated. How should i proceed?

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I just finished the 30 day trial and bought the monthly student membership but my programs are not updating and it still wont let me use them. How do I fix this?

Hi there,
I just finished with my 30 day trial and then purchased the monthly student membership. My payment went through but I am still not able to open my apps for creative cloud. I really need this fixed as I am in the middle of doing a school project. If anyone can help that would be great!
Thank you,
Kayla

Hi Kayla, Kindly try to sign out and sigin back in to Creative Cloud. Please follow the below mentioned link for more info and troubleshooting further.
https://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
https://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
Thanks,
Atul Saini

I broke my iPod 5 screen last week, the whole screen is cracked.The front camera is kinda broken. I got my iPod like a year and half ago, so the warrant is over. I got my iPod from a Apple store. Can Apple fix my iPod?, how much will it cost? Respond ASAP

I broke my iPod 5 screen last week, the whole screen is cracked.The front camera is kinda broken.The back of the iPod is pefectly fine and the home button is fine too. I got my iPod like a year and half ago, so the warrant is over. People said Apple doesnt repair devices, they exchange for it.I dont think u can exchange my iPod. I got my iPod from a Apple store. Can Apple fix my iPod?, how much will it cost? Respond ASAP. Or name some places to repair it?

Really. You cannot exchange a 32 gb for a 16 gb at all.
Sorry.
The Canada Proce happens to be $149. You can look this up yourself.
http://www.apple.com/support/service/

Morning. I download podcast on my iMac and listen to them on my iPhone. Since last week the iPhone plays the podcast back slower than recorded and with a echo. How can I solve this? Regards, Menno

morning. I download podcast on my iMac and listen to them on my iPhone. Since last week the iPhone plays the podcast back slower than recorded and with a echo. How can I solve this?
Regards,
Menno

Hello,
If you're in a country where there's an apple shop (unfortunately not mine), go check it and ask the employee about it: he's gonna check your Iphone on a "device"
I've got an iphone 5 and it's working very well with me but I have to admit that its battery lasts (slower) than my Ipad 2.
Still i can help with some tips that may improve your iohone's battery by an hour in addition (hopefully):
- close all apps by multitasking....
- do NOT keep the brightness to the max
Believe me you're gonna regret changing your phone to a samsung
Hope i've helped and sorry for my bad english (has english as 3rd language)

I have not used my CS3 version for about 3-4 years. I tried to use it recently and I get a message about activation. Called the phone number recommended but no longer in use. How do I start using MY version I paid for? Using PC

I have not used my CS3 version for about 3-4 years. I tried to use it recently and I get a message about activation. Called the phone number recommended but no longer in use. How do I start using MY version I paid for? Using PC

Can you activate CS3. If you lost your serial you can retrieve it from Adobe.com. Sign in at Adobe.com the use this link https://www.adobe.com/account/my-products-services.html When your Adobe Product list is displayed click on your CS3 product your serial number should be displayed.

How do u get help from apple support with iChat? I was able to chat with support last week to solve my problem but now the same issue is back and I don't see the option to chat now?

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For what it is worth I have noticed a similar issue from the iPad3 while at work and home. At work we have two Apple TV 3rd Generation installed and tied to our A/V system. I believe the issue has to do with a timeout on the broadcast saying "here I am" and allowing devices to connect.
For example:
At work we have several Wi-Fi SSID being broadcast from Cisco APs. The only one we can use with the Apple TV is the one that uses a WEP since the others are either setup to be hidden, require web page authentication, or have a login requirement from employees. Essentially, what I believe the issue is that the Apple TV periodically broadcasts a message to other iOS devices that support Mirroring. When the Apple TV does not get a response from a device it goes into a dormant mode and requires either a command from the remote control or a reboot. This has been tested with both the power management enabled and not enabled with the same results.
As for when I come home, the Apple TV3 has not seen the device in some time and therefore is not broadcasting it's location information. A simple click of the circle or menu keys on the remote will give it the command to start broadcasting again and allow the iPad3 to see the Apple TV. When trying to Home Share the computer can not play (iTunes 11, Win8RTM) until the Apple TV is awoken then it will show up for mirroing.
This may or may not assist you but, it hopefully explains how the issue may be happening.

Last week i purchased Apple TV but , when i am trying to loging by the apple id is giving me error "your password is not correct" but when i try to login in my Pc is working fine

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Thanks for the flag J.K. - they contaced me and solved my problem. On this account (which I created just to ask this question), I log in with my email rather than my user name (mtalldud). On the account that I was having trouble with, they told me to use my user ID instead of my email to log in and it worked. This is a bit confusing and seems a bit inconsistent but at least I don't need this temporary account any more to get into this community and find answers!

After the firmware upgrade last week, the local WIFI networks pop up when I turn on my phone, I have WIFI turned off, how do I turn off the pop up?

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What OS X version are you using?
Can you take a screenshot of the pop-up notification?
To take a screenshot hold ⌘ Shift 4 to create a selection crosshair. Click and hold while you drag the crosshair over the area you wish to capture and then release the mouse button. You will hear a "camera shutter" sound. This will deposit a screenshot on your Desktop.
If you can't find it on your Desktop look in your Documents or Downloads folder.
If you want to attach a screenshot to a response here, click the "camera" icon above the text field:
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⌘ Shift 4 and then pressing the space bar captures the window the cursor is on.
⌘ Shift 3 captures the entire screen.

I have been using numbers spreadsheet to do my time card. When I delete the info on my spreadsheet to change the info for the new week the dark grid lines turn to a light gray. How do I make the lines dark again?

I have been using a spreadsheet in numbers to do my time card. When I delete the info on my spreadsheet to change for the new week the dark grid lines turn to a light gray. How do I make the lines dark again?

Change the email on the old account to another new, current email address.
An email address can only be linked to one Apple ID.
It is possible to have content from multiple Apple ID's on a single iDevice.

Did anyone else get the free 1 gb of data for 2 years when preordering the iphone6?

Did anyone else get the free 1 gb of data for 2 years when preordering the iphone6?

I am on More Everything. Edge is actually not a plan, but an add on for financing a phone while still actually being on the More Everything Plan. Regardless, I am not using Edge.

Till know I have a single license for Photoshop Year contract with monthly payment. I'm now a student in the "Swiss International College of Osteopathie". How and where can I chance my contract to have the whole package as a student for less?

Till know I have a single license for Photoshop Year contract with monthly payment.
I'm now a student in the "Swiss International College of Osteopathie".
How and where can I chance my contract to have the whole package as a student for less?

Start here https://creative.adobe.com/join/edu
One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
https://creative.adobe.com/plans?plan=edu
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
ID Proof http://www.adobe.com/store/au_edu/academic_id.html

I paid for a one year subscription to the daily and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?

I paid for a one year subscription to "the daily" and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?

Hi there,
Your subscription was started on Mar 27, 2014 and ended on Mar 27, 2015. Since then no new renewal has happened.
If you have received a new code from your college then please visit https://creative.adobe.com/redeem to start your membership again.
^Ani

I have subscribed to Adobe Export PDF for one year and paid the fee per my credit card. I just received an sms to inform me of the amount of R230.61 was deducted today by Adobe Systems Software. I did not request to renew for another year.

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Please confirm.
Regards
Esther Grove
082-334-6786
Email: [email protected]@

Hi,
I have cancelled your Export PDF subscription for the order no.AD001162465AP..
Your refund no.is 66181102.
You will get the refund in 7 business days.
Regards,
Florence

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Licensing restrictions or issues.

Trying to reset my password (which I have forgot) for elements 13 I have the serial no. But I can't find the right website to reset? I have "copy & paste " into the browser.

trying to reset my password (which I have forgot) for elements 13 I have the serial no. But I can't find the right website to reset? I have "copy & paste " into the browser.

Go to the main page of adobe.com and sign out if you're already signed in there. Then click Sign In at the upper right of the page. In the next page you will see a Forgot Password link:

I signed for a year last week, the payment was confirmed, but my accout was not updated. How should i proceed?

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