I signed in to adobe and there is no place to enter my redemption code?

I signed in to Adobe and there is no place to enter the redemption code. There are only instructions. Where do I type the redemption code?

Hi,
Are you signing in and then going to this page?
https://redeem.licenses.adobe.com/getserial
Brian

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I purchased Adobe Photoshop Elements in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i need to do.
Noel

noelcj26 wrote:
I purchased Adobe Photoshop Elements in Dec 2013. I have had to buy a new computer and when I try to install and when I am asked to enter the redemption code I insert the serial number but it tells me it is not valid. What do i need to do.
Noel
If you registered the product with Adobe (Version 12 and 13 required mandatory registration) then the correct serial number must be recorded in your Adobe account. You can login and check there and also copy and paste the number to avoid any mistakes in reading the numbers.
Good luck.

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Have tried to follow the directions on the box of the prepaid card for Photoshop Elements and on the website but can't find the page to enter the redemption code in order to get the serial number thus being able to download the software??

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Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html

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Did you purchase the software in another country than where you live?

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http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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http://helpx.adobe.com/x-productkb/global/redemption-code-help.html

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use your redemption code to obtain a serial number.
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https://redeem.licenses.adobe.com/getserial

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3. Click on the blue button: Still need help? Contact us – then click the area marked chat 24/7, then click “start chat ”
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Click here to get help now Contact Customer Care

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I signed in to adobe and there is no place to enter my redemption code?

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