I signed onto Firefox and all of my favorites have disappeared and I am unable to save favorites in Google. I've followed the instructions to no avail!!!!!

I ran System Mechanic (which I always do) but after restarting the computer I could not locate any of my bookmarks. This has never happened before.

hello, such clean-up/tuning tools often do more harm than good. by default firefox will create a daily backup of your bookmarks for the 10 last days, which you can restore from within the bookmarks library. for more information about that, please see [[Restore bookmarks from backup or move them to another computer]].

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My iPhone 5 fell down on the floor, than when I pick it up the most of the screen turns to different colors( lines or other stuff) , and when I touch the screen, it doesn't work anymore ,and I search how to fix it on google, but I follow the instructions

What can I just do now, how can I fix it

The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
However...
In your caes (having dropped the iDevice) it looks like a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is required... Be sure to make an appointment first...

After installing Firefox-4, all of my addons have disappeared. How to get them back?

After installation of Firefox 4, I was asked to update my add-ons. After the program stalled when downloading the first one (Zotero), Firefox doesn't show any information on my addons anymore

This can be caused if one of the files that stores details of installed extensions is corrupt.
# Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
# Close Firefox
# Delete the following files if they exist, extensions.cache, extensions.rdf, extensions.ini and extensions.sqlite
# Re-start Firefox, it will then rebuild the list on installed extensions

In trying to transfer iWeb pages (not uploaded) to another computer I went into the library and transferred the domain onto the desktop. Disaster! On opening iWeb all previous (uploaded) sites have disappeared. Help!

In trying to transfer iWeb pages (not uploaded) to another computer I went into the Library and transferred the domain onto the desktop. Disaster! On opening iWeb all previous (uploaded) sites have disappeared. On opening the domain all I can recover is the many component parts, and when unzipped the code. Help! Mike

Code in a domain file - really? That is not possible because the domain.sites file does not contain any html or css code at all - the domain file is your iWeb data file and you won't see any code until you publish your website.
If you can see html code, then you have the wrong file and it is a published version of your site which iWeb can do nothing with - iWeb has no import facility so cannot open any html files.
Go back and ensure that you have the correct domain.sites files that can be found under your User Library/Application Support/iWeb/domain.sites and if you have Mavericks then you need to go to Go and press the alt key to reveal your hidden User Library, so that you can then get to Application Support and then iWeb and then your domain.sites file.
You will also need to go and download either DomainCracker or iWebSwitch which allows you to open individual domain files under Mavericks, because from Lion onwards, you cannot open individual domain files.
Also, it says that you are still using iWeb 08? If this is so, you'll either need to upgrade to iWeb 09 by going to Amazon and purchasing the iLife 09 or 11 boxed set, both of which contain iWeb 09 or you need to switch to newer software that is actively being supported and developed such as EverWeb (http://www.everwebapp.com).

I have the latest version of firefox and I tried to follow the instructions for cookies, only the instructions seems out of date. How do I fix this?

I have to adjust my cookies and I found the instructions on your site. When I followed the instructions, I found that it seems for an older version and not the new one. The privacy settings are not the same as they once were and I can't make any adjustments to may cookies except to delete them.
What I could do was go to the 'Firefox' tab at the top left corner, go to history, Clear recent history, and so on. I can't make any adjustments to a single cookie. It's all or nothing.
Are there any other ways for me to make the adjustments?

To restore the classic menu bar, you can do any of these:
orange Firefox button > Options > Menu Bar
tap the Alt key > View > Toolbars > Menu Bar
right-click a blank area of the tab bar or navigation bar > Menu Bar

HT204406 I did a sync in itunes and now almost all of my songs have disappeared from my itunes library. I'm sure they're in the cloud, but what if I want to play one on my computer? How do I find them?

I did a sync in itunes and now almost all of my songs have disappeared from my itunes library. I'm sure they're in the cloud, but what if I want to play one on my computer? How do I find them?

- Try resetting the iPod. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Next, restore from backup.

HT201270 Hello, I followed the instructions on my iPhone4s by going to Sett Gen About and nothing was new even thou I was advised to update as soon as I plugged into my Mac for a backup. Does this just mean that it tells all iPhone users to check just in

Hello All,
I followed the instructions when I plugged in my iPhone 4s to do a backup on my Mac. I was then prompted to update carrier settings by going to Settings>General>About. I did as instructed and nothing was new, even though I was advised to update as soon as I plugged into my Mac for a backup. Does this just mean that it tells all iPhone users to check for any available updates just in case ?

Updating carrier settings isn't the same as updating iOS. You don't get any new or different features. It just affects, ostensibly for the better, how your phone connects with your carrier's network.

I have signed on and followed the instructions provided to get my serial number using the redemption code in the box I bought at a retailer. I am never given a screen where I can enter that code.

I have followed the instructions provided on the Adobe.com/go/getserial site several times. I have created an Adobe account and have signed in. I have found the redemption code in the box I bought at Staples or Best Buy (don't remember which or maybe it was at Apple). I am never given a screen on which I can enter that code to get my serial number. What am I doing wrong?

John, let me explain. I recently purchased Adobe Premier Elements from
Staple or Best Buy. When I tried to install it, I was told that I needed
to go to an Adobe web site to get a serial number. There was a piece of
paper in the box that I had purchased that contained a redemption code. As
I went through the process on the Adobe site, I was told that I would be
shown a screen on which I would list that redemption code. Once I had
entered that code, I would be given the serial number required to finish
the installation of the Premier Elements code on my Mac desktop. I went
through the process several times and was never given a screen on which I
could enter the redemption code so I am unable to complete the installation
because I have no serial number.
Please let me hear from you. I spent over $120 for the code and will take
it back to the retailer if I cannot finish the install. This should not be
this hard.
Rusty Edmister
On Sun, Jul 13, 2014 at 6:23 PM, John T Smith <[email protected]>

I tried to load the new 7.2 update and all of my settings have been restored. I did the back up to last restore which was on 20th September but all of my Apps have disappeared. please help

Hi there, I have tried to update 7.2 and all of my Apps have disappeared. I was advised to restore so not sure what is going on?

Just re-download them, or sync them back to your phone:
http://support.apple.com/kb/HT2519

I am trying to set my Persona back to the Firefox default. I have followed the instructions and have gone to Tools-Add Ons-Themes but there is no selection for Default for Firefox. I've spent over an hour on this. Please help. Thanks!

I want to remove the Persona I selected and return to the Firefox default. I have outlined the issue above. I have followed the instructions in the FAQ's. There is no selection for Default for Firefox.

Do you see that persona on the Firefox/Tools > Add-ons > Appearance/Themes page?
Does that persona have an uninstall button?
If that doesn't help the reset the lightweightThemes on the about:config page
lightweightThemes.isThemeSelected -> false
lightweightThemes.usedThemes -> (empty string)
To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website. 
If you see a warning then you can confirm that you want to access that page. 
You can use the Filter bar at to top of the about:config page to locate a pref more easily.

HT201274 followed the instructions of erase all content and settings and still have WIFI GRAYED OUT.

followed the instructions of erase all content and settings and still have WIFI GRAYED OUT.

Is this the info you used to try to fix the grayed out issue?
http://support.apple.com/kb/TS1559

HT4972 i already follow the instruction that u told, but all my apps gone and i need to re-install it. how can i find that backup, and backup my phone?

i already follow the instruction that u told, but all my apps gone and i need to re-install it. how can i find that backup, and backup my phone?

Who is "u", and how could the rest of us know what "instructions" you followed or how you backed up your phone??

I just updated to Firefox 4 and my Roboform toolbar disappeared. Following the instructions on your site and Roboform's site did not help. It doesn't appear in the Customize Toolbar window nor in the Extensions list. How can I get it back?

I followed the instructions on your site and Roboform's site, but Roboform doesn't appear in the Customize Toolbar window nor does it appear in the Extensions list. How can I get the Roboform Toolbar back?

Here's an interesting bit: iTunes will let me restore my iPod touch from backup: it's still running iOS 4.3.3. I figured as much... there's backups showing in the Preferences -> Devices list for both devices (and even my old, long gone iPod touch 2G), but my iPhone (on iOS5) isn't giving me any such option. I remember I had to downgrade before to get the backup restored (something went haywire in the setup assistant, and I couldn't restore a backup from iTunes there)... If it was possible to go to iOS 5.0 rather than 5.0.1 I would just do the same thing again, but iOS 5.0.1 isn't an option. I attached a screenshot. Hopefully Apple can get this nonsense sorted out; I think iOS 5 might be the root of this, somehow.

All of my bookmarks have disappeared. I have tried all of your suggested remedies with no luck. PLUS I can't even new bookmarks. What's going on?

The day after Thanksgiving I had access to all of my bookmarks. There were no updates I entered for Firefox. In the late afternoon I tried to continue my work and all of my bookmarks had disappeared. I thought it was just a glitch. Went directly to the site and tried to re-enter my bookmark and Firefox will not accept it. What is going on?

This can be a problem with the file places.sqlite that stores the bookmarks and the history.
* http://kb.mozillazine.org/Bookmarks_history_and_toolbar_buttons_not_working_-_Firefox

I'm currently running ios 5 beta on my iphone 4 and when i woke up this morning my phone had decided to automatically update the software OTA. After connecting to wifi and switching on location i proceeded to follow the instructions 'slide to setup'. I wa

I'm currently running ios 5 beta on my iphone 4 and when i woke up this morning my phone had decided to automatically update the software OTA. After connecting to wifi and switching on location i proceeded to follow the instructions 'slide to setup'. I was informed that it may take 3 minutes to activate phone but was then presented with the screen 'Could not Activate iphone', this is because the activation server is unavailable. Can anybody shed some light on this for me?
Many thanks

Can anybody shed some light on this for me?
Not here. iOS5 beta is only available to registered developers, and discussing it publicly outside of the private developer forums is a violation of the non-disclosure agreement you signed to access the beta.

I signed onto Firefox and all of my favorites have disappeared and I am unable to save favorites in Google. I've followed the instructions to no avail!!!!!

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