I signed up for the edge program and need to send back my old phone.  The instructions say I need to put it in the edge bag provided with my new phone order, but no bag is in the box.  Can I get one at a store?  Please respond!!

I signed up for the edge program and need to send back my old phone.  The instructions say I need to put it in the edge bag provided with my new phone order, but no bag is in the box.  Can I get one at a store?  Please respond!!

    monkeybuttqueen,
Thank you so much for reaching out to us today. I hope you are enjoying the new device! I do apologize that you didn't get the proper info sent to you to send back your old device. You can always print a label online from My Verizon. You can do that at www.verizonwireless.com/printlabel Pleaes keep us posted if you have any questions or concerns.
KevinR_VZW
Follow us on Twitter @VZWSupport

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    Apple Support Communities
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