I smashed my screen and need a swap out. I signed the authorisation form and they're ordering a new phone, but I don't want to swap?

A week ago I dropped my iPhone 5 and the screen shattered. I went to the apple store twice and was screwed around with wrong information about prices and the extent of the damage, eventually I was told that they can't replace the display and I will need a replacement/swap. My phone is out of warranty and I only have three months left on my contract plan. They have to order in the part and I did sign the authorisation form for store work, and in a week I have to go back so they can do the work. In short, I am wondering if I am able to back out of the replacement, or if signing that form (without any work actually being done) means I'll have to pay the $330.
Is there anything in the repair terms and conditions that says because they've ordered the part in I have to pay for it? (from what I understand they ordered a standard iPhone 5 because there were no more in stock).
I really don't want to pay $330 for something that I can live with for three months.

Call the store and cancel, they will tell you if you can't.

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Is that on an iPad, iPod Touch or iPhone?

I changed my email for my Apple ID, and my iCloud won't let me change it, it only lets me delete my account. But I don't want everything on my phone that is linked to it to be deleted too. How do I change the email in the iCloud settings

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If you go to your iTunes account on the computer, where you changed your email account info, you find a link to other changes for your account info. You may have done all that already, if so next you have to change the info on the device.
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Play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing

Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari

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You can try to press the ESC key to stop loading the page if you see the Stop button instead of the Reload button. You can also reload the page via F5 or Ctrl + F5 (cache bypass).
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TS1369 I fractured the screen on my iPhone 4, 2+ years old and the latest when bought so I bought a new phone but I can not get my previous purchases to download to itunes that were there 2 weeks ago. Changed apple id once and now it shows up when downloa

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I know it sounds weird, and that is the reason I posted my question. Because my case is not like all the ones I've found online and it's confusing. I added a screen capture of my itunes with my old iphone (the one that houses my playlists) connected to it.
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When connecting my phone to itunes on my macbook, the playlists do not appear anywhere in itunes. I have found my connected iphone icon, I have clicked on the arrow next to it and it does pull up the standard lists that come with the iphone/itunes: Music, Movies, TV shows, books. That's it! below that is "Genius" and below "Geniuns" is "PLAYLISTS" but the only playlist of mine that shows there is one that I created several years back titled "90's music" and that one I created it on my computer, not my phone. Under "90's music" there are also other standard playlists that itunes automatically adds.
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HT1351 I got a new computer-pc desktop- and installed iTunes. Now I want to sync all the playlists on my established iPod to this new library, but it seems to want to erase my iPod and do the reverse!?

The computer is authorize, but I really don't want to have to recreate this playlists!

See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock

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http://support.apple.com/kb/ht1430
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My iphone 4 will not charge in the plug or connect to my laptop but my ipod 4th gen does. what could the problem be because the screen to show it needs charging will not come up and it will not restart by holding the home button and lock button. thanks

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Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
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http://support.apple.com/kb/ts2802
-Griff W

Infotype screen headers needs to be changed for all the infotypes

Hi Guys,
This would be for a global implementation question.
For the US for a particular region, the screen header needs to be changed for all the infotypes.
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The know how to change the headers but my question is STAT2 exists in IT 0000 but does not exist in 0001, 0002 0007.........etc
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Diagnosis
No STAT2 field exists for infotype 0001.
Procedure
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Hi Aastha,
Correct me if I am wrong.
First you need to maintain the header in T588J.
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Hope this is useful.
Regards
RK

I'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4. It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition. Help!

Hi there 8472kck!
I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
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Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
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The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
and that information comes from this article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Thanks for being a part of the Apple Support Communities!
Regards,
Braden

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Hi stanczak53,
Welcome to Apple Support Communities.
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When I open iTunes, I receive an error that reads "iTunes has encountered a problem and needs to close. Sorry for the convenience." When I click to see the error, it reads "AppName: itunes.exe AppVer: 10.5.2.11 ModName: msvcr80.dll" Why ?

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Well I was able to successfully revert back to iTunes8. Here's my steps:
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2. I then check C:\Program Files\ and made sure all folders were deleted (QuickTime, etc.)
3. I then ran a Registry Cleaner program to make sure all entries from Apple products were removed.
4. I then rebooted my PC
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I smashed my screen and need a swap out. I signed the authorisation form and they're ordering a new phone, but I don't want to swap?

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