I sold my iphone and the imessage are still coming in on my new and old Iphone. I can I solve this?

And to add to what KiltedTim provided, http://support.apple.com/kb/TS5185

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I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

I deleted my old email address and added a new one, after my iPhone died iCloud keeps popping up asking for the password of my old email address. I can't remember my password and the account is still gone, it pops up every few seconds. How can I fix this?

If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

I cannot play purchased songs in iTunes v11.0.1.12 or sync them to my iPhone and the songs are no longer available for downloard in iTunes store (so, I can't delete and download them again).

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

HT1365 How can I get my iPhone 4 to update my updates from my app store of it keeps telling me error 3150 or it tell me to refresh the page after updates and the updates are still there asking me to update them again

How can I get my iPhone 4 to update my updates from my app store of it keeps telling me error 3150 or it tell me to refresh the page after updates and the updates are still there asking me to update them again?

Make sure iTunes on the computer is logged into the account on the phone.
Plug the iPhone in.
In the popup window warning about wiping your phone, hit cancel.
In the left pane of iTunes, the phone icon should be there.
Right click on it, select transfer purchases.
Note: this will only transfer music bought from iTunes. Not mp3's from amazon or ripped from CD's.

Updated to LR 5.4, images now importing extremely slow. After importing and rendering images are still very slow to go through and develop. No issues in LR 5.3 which was very fast.

After importing and rendering images are still very slow to go through and develop. No issues in LR 5.3 which was very fast. Canon,Nikon, Leica and Fuji files all rendering slow. iMac 2.9 ghz 16gb RAM OSX 10.8.5. Catalogs and images are kept on external drives. Drives running fine. Really need a fix on this since I'm norally imported and processing at least 4,000 images per LR Catalog. Is there way to revert back to 5.3? I can't use 5.4 is its current state. Thanks.

Download LR 5.3 and install it
By the way, lots of people have this complaint about LR 5.4, and the advice I give is to use LR 5.3 unless you need one of the new camera models supported by LR 5.4

TS5366 My grandson made a purcase on my account without my permission, my paypal acct had an expired debit card on file and the charge went thru anyway, making my checking acct go negative. How can I get this charge reversed?

My grandson made a purchase without my permission using my paypal account that has an expired debit card info. and the charge went thru anyway making my checking account go negatve. How can I get this charge reversed?

Purchases are considered final but you can try the 'report a problem' link to contact iTunes Support and see if they will refund or credit you : http://reportaproblem.apple.com
If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If the purchase was made on an iOS device then to try and stop it happening again you can use Settings > General > Restrictions to turn off in-app purchases, and you can require your password to be entered for every download.

I cannot import music I bought from another site into iTunes. The files are there but they won't import into Itunes. How can I fix this? Thanks!

I cannot import music I bought from another site into iTunes. The files are there but they won't import into Itunes. How can I fix this? Thanks

What format are they in?
What happens when you try?
Have you tried placing a copy in the Automatically add to iTunes folder?
tt2

I cant make restore for my iphone 3gs??,,,, needs restore and itunes cant make restore has an error code 2003... How can I solve this problem?

i cant make restore for my iphone 3gs??,,,, needs restore and itunes cant make restore has an error code 2003... How can I solve this problem?

See this support document for information about update and restore errors. Resolve iOS update and restore errors

I'm using iphone 3gs ios4.1 when I leasing 3-5 songs continuously it get restarted. who can I solve this problem

I’m using iphone 3gs ios4.1 when I leasing 3-5 songs continuously it get restarted. who can I solve this problem

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these steps in order.

New iPhone, but some iMessages are still going to my old one.

I just got a new iPhone, with my old iPhone now acting as an iPod touch (no sim). Also have an iPad 2 and my Apple IDs and receiving email addresses are the same across all three devices for iMessage.
Some iMessages are only coming through to my old iPhone though (others to my new one, and some to both new one and iPad).
If I wipe my old iPhone I'm concerned I won't receive some of my iMessages.

If you want to stop recovering them on your old phone, go to settings, messages, and turn off iMessage. As for the weird syncing between iPad and iPhone, I have the same issue, my phone gets all messages, iPad gets some.

I enter specific times on the computer icloud calendar and the times are three (3) hours different when viewed on my iphone. I have checked the time settings on the iphone and it is correct (EST).Where do I go next?

I have entered dates and specific times on my computers icloud calendar. When I view the dates and times on my iphone the times are three (3) hours later. I have checked the time zone settings on my iphone and it is correct (EST). Where do I go next?

Restoring is the answer. It sounds as if there is a rogue process constantly draining your battery.
The issue you face is that, if you restore your backup thereafter, you risk the problem coming straight back with your files.
Store your files individually and it is time to start fresh.

Whenever I try to sync my 3gs to my laptop itunes only gives me two options: set up as new iphone or restore to a backup. I already mistakenly restored the phone to a previous back up and the options are still the same. I am using itunes 10.4.1.10.

Back in March my PC crashed while updating my Iphone 3Gs. Both froze and were rendered unusable. The Iphone had to be restored to factory settings in order to be used. The PC required more work and was delayed by warranty issues. In the meantime I bought a laptop and installed the newest version of Itunes. Itunes recognizes my phone but only comes up as "Set up your Iphone" with two subsequent options: set up as new iphone or restore from back up. I have mistakenly chosen the option to restore it back to July 2, 2011 when I last synced. No big deal, but it will not let me go beyond that screen and I cannot transfer my recovered apps or anything else. Any help on how to resolve this issue would be greatly appreciated. Thanks

Restore as New...
Redownload your Purchased and Free Apps using the Apple ID you Originally used...
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf

My friend's iCloud was hacked. Now he has changed his password and the files are slowly coming back. But some of them are all in numbers. What has happened

Files in iCloud are corrupted following hacking. How to restore the files?

Depending on your situation you do have external options:
If you are a minor (under 18 in most states..) get your parents involved. Have your parents talk to your antagonist's parents.
If you are an adult, or a minor and the previous suggestion did not work, you can take legal action. There are laws against stalking and harassment. Do not blow this off, do what you have to do to protect yourself.

I put an audiobook into my itunes and the audiobook setting won't save, it goes back to Music. How can I fix this?

I put an audiobook into my Itunes and I have selected the setting as Audiobook instead of Music but the change doesn't stick. How can I make this work? I've updated all my software and still I can't get the setting to stay on Audiobook.
Thanks!

From King_Penguin in response to an earlier query on this topic:
You should be able to copy it over by connecting your phone to your computer's iTunes and doing File > Devices > Transfer Purchases - it should copy over to the Books part of your library
Cheers,
GB

TS1627 I can receive my mail on my iPod and iPhone, but the messages are not coming into my macbook pro.

When I set up my two email accounts on my new mac, I was receiving mail just fine, and I could check it on any of my 3 devices, and view read or unread between the devices. Now no mail is getting through to my laptop. Any ideas??

Hello annasus77,
Thank you for using Apple Support Communities.
For more information, take a look at:
OS X Mail: Troubleshooting sending and receiving email messages
http://support.apple.com/kb/ts3276
Have a nice day,
Mario

I sold my iphone and the imessage are still coming in on my new and old Iphone. I can I solve this?

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