I sold my iPhone on eBay and the person is saying is long how do I released

I sold my iPhone on eBay and The person I sold it to is saying it is locked how do I release it from iCloud?

iCloud- Find My iPhone Activation Lock in iOS 7
Find My iPhone Activation Lock- Removing a device from a previous owner’s account

Similar Messages

  • I sold my iPhone on eBay and the person who bought it is now purchasing things that I'm being billed for

    How can I stop this?

    Did you have by any chance FindiPhone running in the sold iPhone? If yes, wipe the iPhone from your Mac before you change your Apple ID Password.

  • Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

    Hi! I sold my Iphone on ebay. The seller wants to connect the Iphone with his Apple ID, but it did not work because it says that the Iphone is already connected with another Apple ID. How can I get rid of this old connection? What do I have to do?

    What to do before selling or giving away your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT5661
    MaggySimpson wrote:
    Hi! I sold my Iphone on ebay.
    Follow the instructions to remove a device you no longer have.
    From here  >  http://support.apple.com/kb/PH13695?viewlocale=en_US

  • I have the iPhone 4s and Im using straight talk .. It use to say I had 4g now its 3g .. My data is working super slow and the straight talk says not verified, how do I get it verified ???

    I have the iPhone 4s and Im using straight talk .. It use to say I had 4g now its 3g .. My data is working super slow and the straight talk says not verified, how do I get it verified ???

    Hi, JoseN33. 
    Thank you for visiting Apple Support Communities. 
    Try the steps in the first article below and see if that resolves your data issue.  However, with some carriers settings need to be manually entered in order to access their cellular data network.  The second article will walk you through that process. 
    iPhone: Troubleshooting a cellular data connection
    http://support.apple.com/kb/ts3780
    iOS: About cellular data network settings (viewing or editing the APN)
    http://support.apple.com/kb/ht2283
    Regards,
    Jason H. 

  • My iphone was stolen and the person turned it off so I can't track it, what should I do?, My iphone was stolen and the person turned it off so I can't track it, what should I do?

    My iphone was stolen and the person turned it off so I can't track it, what should I do?, My iphone was stolen and the person turned it off so I can't track it, what should I do?

    If it was stolen the thief will wipe it with the result that you will not be able to track it.
    Contact your carrier.  They may be able to block further use of the phone.  No good to you but then no good to the thief either.

  • I just got a iphone second hand and the person don't remember their icloud, what do i do...

    I just got the iPhone4 second hand and the person don't remember their id, what do i do...

    Javarr wrote:
    I just got the iPhone4 second hand and the person don't remember their id, what do i do...
    Probably because its the ID of the person they stole it from...
    It cannot be activated unless the rightful owner either enters their password on the phone or deactivates it through their iCloud account. See: http://support.apple.com/kb/HT5661 for what the rightful owner has to do.

  • IPhone 4s WiFi not turning on, repair shop says they won't fix it (they've done it 4 times now), bought the iPhone second hand and the apple website says the serial is invalid.. What do I do?

    First off, I've a 16gb unlocked white iPhone 4s. The discussion title kind of explains the entire situation. I can't get on to apple to get it repaired, because it says the serial code is a replacement and invalid - I bought the phone from DoneDeal.ie (an Irish Craigslist/eBay basically) and the guy I bought it from gave me the box with everything in it, phone, phone charger, warranty, apple care, everything. But then I looked closer and realised the apple care document was faked, and the warranty was also fake. I checked online with my IMEI code and the website said the warranty was well up, and that the phone was a replacement.
    I was told the phone was brand new and that it was literally just out of the box but obviously that was a lie.. Anyway, approximately 3/4 months later, the WiFi broke - When I went in to to turn the wifi on in the settings menu, the wifi was greyed out and didn't have an option to be turned on. I've since got the wifi repaired for the 5th time as it constantly goes back to the greyed out option every month or so. The repair shop (not sure if it was apple official or anything, if I had to guess, I'd say it wasn't) said they could either give us back our money or repair it one last time but it's gone again and that's kinda the last straw, they said it was a generic problem they'd found on all iPhone 4s's and that basically, I'd just have to deal with it as apple are not very helpful with replacing these phones but obviously I'd like to give them a chance to prove that wrong though.
    Anyway, seeing as I can't contact apple through the customer support section, any chance someone from apple can give me some feedback as to what my options are on this discussion?
    I don't even need a replacement phone (although that would be ideal) but I definitetly need a repair that's going to work for more than a month..
    Thanks to anyone who can help, but especially to anyone from apple!

    If the repair shop was not apple certified repair shop then Apple will not replace/ or touch that device with a ten foot pole sadly. I'd follow Rudegar's advise and try anthoer repair shop as sadly it sounds like you got jipped by the original owner. Always verify your infomation through the company before you hand over the money!

  • I bought a iphone off ebay Nd the icloud is locked is there anything i could  do, I bought a iphone off ebay And the icloud is locked is there anything i could do

    Is there anything i could do

    You would need to contact the seller and get their icloud information.
    Best thing to do, is return the phone and get your money back, then buy your iphone from an authorized Apple dealer and you won't run into this problem.

  • I dropped my Iphone in water and the on/off button stopped working, how do I fix it?

    I dropped my phone in some water and it was only in there for about two or three seconds. I grabbed it and dried it straight away and made sure to get in all of it, and it was fine, everything worked. But about an hour after the on/off button stopped working, so i have to use the home button to unlock it and have to wait for the screen to turn off after 1 minute of leaving it. I cant turn it off and dont know how to fix it. Will it go away on its own, do I have to send it off to get fixed? This literally happened like two hours ago, and my phone is a bit more than a year old. Can anyone help me?

    Make an app;ointment at the genius bar and take your credit card. You can get an out of warrnty replacement for an iPhone 4 for $149.
    If you had just done it, the advice would have been to shut it off and put it in a bowl or bag of uncooked rice or silica gel for a week.  Unfortunately, since it's been powered on for several hours, since then, it may have been permanently damaged. You can try the rice trick, but be prepared to pay for a replacement at some point down the road.

  • My 32g ipod touch says no wifi when i go to my settings and the blue tooth say unavailable why how do i fix

    my bluetooth is unavailable and says no wifi in settings why

    Here is Apple's article on your symptom.  Many users have found that it is a hardware problem as the article concludes if the suggestions do not fix the problem.
    Unable to use Wi-Fi or Bluetooth with iPhone or iPod touch because there's no address listed for the device

  • I sold an iPhone 4 and the person i sold it to says he can't setup the phone cause it's still registered to me. How do i fix this?

    I sold an iPhone 4 and the person i sold it to says he can't setup the phone cause it's still registered to me. How do i fix this?

    Go into iCloud on your computer and turn off Find My iPhone for the one you sold.

  • I received a second iPad Air as a gift and sold on Ebay.  The person who bought it asked if is a Oem pad.  Not sure what that means.  The model part number is PF004LL/A

    I received a second iPad Air as a gift and sold on Ebay.  The person who bought it asked if is a Oem pad.  Not sure what that means.  The model part number is PF004LL/A.

    You can see the model number in Settings>General>About>Model. The model number has a two-letter code, a number and some more letters. The last part stands for the country/region. The first letter can be "F" (refurbished), "M" (normal retail), or "P" (personalized / engraved). For example MC605B is the model MC605 and B is for the region.
    What country does my device belong to?
    http://www.jbfaq.com/article.asp?id=63
     Cheers, Tom

  • How are people on ebay and the web factory unlocking iPhones?

    Hi,
    Can someone please shed some light on how people are offering factory unlock services for any iphone on eBay and on the internet? It seems to cost roughly the same through most of them (£40-50 for Orange UK).
    The reason for this question is that my brother does mobile phone repairs and unlocks, he has a device that will unlock Blackberry's and other phones, although he has never been able to find out how it works with the iphone. From my understanding the iphones IMEI has to be submitted to the Apple whitelist. If this is correct, how are these 3rd party companies doing this? Do they pay for access to the list or do they know somebody on the inside? I was of the opinion that only the official carrier could perform a factory unlock, obviously im wrong!

    That was my thoughts exactly, but how would you explain this site then? www.megara1n.com It is not installing any software on the phone and upon reading the reviews for it, it is not a scam and seems to be using the Whitelist as it does not lose the unlock when updating. This is just one example, there is a guy using the same method on ebay with over 500 sales and 100% feedback. There must be another way they are doing it. There are scammers on ebay asking for people to send their phones in to them which im sure will either be jailbroken or never returned!
    I am aware of the un-authorised methods of which you speak, jailbreak, gevey sim etc and I know that these methods used above are none of these.
    <Link Edited By Host>

  • I have recently sold my iphone and the new owner says he cannot use my phone without my apple id and password.i reset the phone to factory settings before i sent it.can he run up a bill using my id?cheers.

    I have recently sold my iphone and the new owner says he needs my id and password to use it.i reset the phone to factory settings before i sold it but wanted to know if he could run up a bill even though i no longer have an account with my phone provider?

    You did not follow the proper procedure when selling the phone before resetting it to factory settings. You must help the new owner deactivate the Activation Lock or else he will have the same issue over and over when he upgrades the software or sells it to someone else.
    What to do before selling or giving away your iPhone, iPad, or iPod touch

  • Hi I sold my iPad on eBay and to cut a long story short the person said they never received it. I had to refund the money as I'd no proof of purchase. I have my iPad I'd no. Can I disable it?

    Hi can I disable my iPad that got stolen?

    Only if you enabled Find my iPad and the person with the iPad hasn't restore it to factory settings.
    Most eBay sales require proof of shipping - did you ship through a label generated on eBay? Can you prove shipping - did you track it?
    I suggest you contact eBay and file a claim for fraud with them.

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