I sold my iPod and and before I sold it i went onto itunes and deleted everything back to its faculty setting just got a call from the person that bought it and it says its still signed into my account how do I delete it off of itunes without the ipod
i have tried everything and nothing is working I have no idea how to delete it off of itunes manualy and I dont have the manage device option.
Find My iPhone Activation Lock: Removing a device from a previous owner’s account
For the future:
What to do before selling or giving away your iPhone, iPad, or iPod touch
Similar Messages
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Hi apple
I've just received a bill for £3500 from I-tunes this can't be right ,sounds like someone is hacking into my account ,please can someone contact me ASAP
T E Avory
<E-mail Edited by Host>It may well be a fake. One such phish claims that some purchases have been made and asks you to sign into your account to confirm or report the problem. If that's what the email you received says, it's almost certainly a fraud. To see what's really been purchased through your iTunes Store account, check your purchase history:
http://support.apple.com/kb/HT2727
If these purported purchases don't show up there, then the email is a scam.
For future issues, please be aware that you are not communicating with Apple when you post in these forums. These are user-to-user support forums, so in almost all cases the only people who will reply to your posts are, like me, your fellow users.
Regards. -
HELP ME!!!!!
Check if you have set the correct language and country in your Apple TV. Maybe you are trying to connect to the wrong iTunes store.
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Got my Z3 2 weeks ago, installed Blackberry Link, but when I try to sign into my account, I'm getting an error message that says, "Unable to sign in to your Blackberry ID. Please make sure you are connected to the internet and try again." Obviously I'm connected to the internet, any help??????
Hi and Welcome to the Community!
Here is a KB that discusses that error:
Article ID: KB35715 "Unable to sign into your BlackBerry ID. Confirm you are connected to the internet and try again" is displayed in BlackBerry Link when the computer has an internet connection
I realize that contains nothing useful at the moment, but hopefully will be updated by BB when they have more information. Further, I made a guess that this KB was applicable in that it is specific to signing into your BBID via LINK rather than the device...I was not 100% positive about that from your post.
Can you successfully sign into your BBID on the device itself?
There also are multiple existing threads on this site that discuss that exact error...your review of those might prove useful, and a search of this site, using the error message, error code, or symptom, should reveal all applicable existing threads to you.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code -
ive created my apple account and verified it, i then signed into it so i could download an app for my ipod. however when i press install ap it goes to install but then it pops up saying you havent associated acountwith itunes. it then askme for creditcard
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
The missing apps could have been done by setting the Restrictions that can hid those apps. If the backup was made with those retrictions set the the Restrictions are also restored.
Thus, if you get it to work restore to factory settings/new iPod, not from backup
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
Hello!
When I try to sign in to my iTunes account on both my computer, an error pops up saying,
"We could not complete your iTunes store request. An unknown error occured (5002)
There was an error in the iTunes store. Please try again later."
When I trying signing into my account on my iPod, I get a message saying,
"Cannot connect to iTunes store"
I have seen across the internet that this has happened while trying to purchase things, but I can not even sign in!
I have also seen a case just like this, but many, many people were having that problem at the same time.
It seems like right now, only I am having this issue.
I can sign into my mother's iTunes account perfectly fine. ( I was using her account for a while, until I decided to switch to my own)
I have had an apple ID for a while now, but never have used it for iTunes.
I can sign into the "my apple id" website perfectly fine, just not iTunes on my iPod or computer!
I can not even sign into the appstore! (When trying to sign into the app store, it just says an unknown error occured, it doesn't say 5002)
What shall I do?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select
/var/log ▹ appstore.log
from the hierarchical list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, click the Clear Display button in the toolbar of the Console window and then try the installation again.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting. -
Hi, I have recently bought a new laptop and when I went to add new songs to my iphone and ipods and there is no music there when i signed into my account on itunes. How do I get it on there? thanks
Copy the entire iTunes folder (not just the music folder) from your old computer to your new one, using one of the methods outlined here: http://support.apple.com/kb/HT4527.
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Hey there.
Please help me.
Whenever i try to sync apps, tones, music etc, it says me to authorize my computer. But i had already authorized it and had even signed into my account. Can you please help me? I am facing this problems since long. please.
It goes like this.
Whenever i connect my iPhone5, it starts to sync. later when it reaches the 4th stage of 'Tranferring Purchases' it stops and says me to Authorize my computer.
But i had already authorized it and even signed my apple id.
Moreover, i have only authorized 1 out of my 5 computers.
Please help me.
I have been facing this from long.
Thank You.Hi Rameez,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is asking you to authorize your computer repeatedly:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best,
Jeremy -
n my app store i have one update which is angrybirds so i go to update it despite me not have and it say that i need to sign into (my) account i have two unauthorized apps FCP 10 and Motion 5 and i tried the other moving the masreceipt thingy help?
<E-mail Edited by Host>Have you checked to see whether the App Store appis hidden via Settings > General > Restrictions > Installing Apps being set 'on' ?
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We are using iPhoto '09 trying to import photos from a memory card. We stopped the import and ejected the card over 20 hours ago, but iPhoto says its still importing. Any idea how long the import should run if there were 5000 photos on the card?
Don't know how long it would take to import that many photos but if you stopped import and ejected the card ther is something else wrong here.
I would Force Quit iPhoto. Then Restart your mac. Then restart iphoto to see if any or all of your photos were imported. If they ae you're good to go. If they were not imported I would try importing fewer photos at a time and see what happens. -
i have an iphone lost the music somehow? then went onto itunes on the app it downloaded the music again, but doesnt play and i have to plug it into my laptop and its not my iphone and i cannot sync any of the music any help? the orginial compter now does not work any suggestions?
See Recover your iTunes library from your iPod or iOS device.
In brief; backup the device, recover what you can from it, download other purchases from the iTunes Store, restore the device, add content, keep a backup of your library in future.
tt2 -
I got a new laptop and I can't sync all my music onto iTunes without iTunes saying it will erase my songs on the phone, how do I fix this to where I can put all my music on my laptop?
If you do not have access to the iTunes Library on your Old computer... or its Backup...
See these 2 Links...
Syncing to a New Computer...
https://discussions.apple.com/docs/DOC-3141
Recovering your iTunes library from your iPod or iOS device
https://discussions.apple.com/docs/DOC-3991
If you do have access... See Here...
iTunes: How to move your music to a new computer -
I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened to me numerous times throughout the years. I need to get to the bottom of this problem. Thanks for your help.
You still don't give us the message you are receiving. My guess: you are trying to open a PDF in a browser that uses its own PDF viewer, not the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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my computer that my itunes was on crashed. i now have a new computer and i downloaded itunes and signed into my account. plugged up my phone but my stuff hasnt transferred. how do i transfer it?
You'll need to copy the music currently on your iPod to your new PC and into iTunes first before you can sync it to the new iPod.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I changed my Apple ID today and now I can't sign into iMessage because it still shows my old ID. How can I change this??
Did you purchase Apple Care? If you did, you still have access to Apple Support. If not, go to your Apple Store and let them help you get it set up correctly. I'm sure it's something simple we're missing. Good Luck.
Do remember one thing. iMessage on iPad only works with other iOS devices. This means you can only text to people who:
1. Have an iPhone, iPad, or iPod Touch
2. And they have upgraded to iOS 5 or higher
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