I somehow can't do the video chat on ichat, I can see my self but i can't click on the video icon

I just got my macbook pro and tried to yahoo messenger video chat,.. and it does not work . So i called the support line and they set me up with the ichat. but now the video icon will not even work, or i cant click on it. i can see myself but if i try to video chat i can not see the other person. what should i do

Hi,
Welcome to the  Support Communities
So you downloaded Yahoo for Mac (Beta 3) and installed it.
Presumably you set up the app to Broadcast your Video feed (and who could view it) ?
You probably set up some Buddies and invited them to See your Video and have a Audio Chat ?
(That's the Way Yahoo works)
Can you be clear about which bit does not work please ?
Check
System Preferences > Security > Firewall
If ON, then go to the Advanced Button
In here "Allow Signed apps" should be Enabled (The phrase is actually longer and refers to Software rather than Apps)
Also Yahoo must be in the List.
Are you choosing to View their Video ?
Can you hear them in the Audio Chat ?
Is your router allowing Video for Yahoo (And Audio) ?
If it is set to do UPnP then it should not need any other settings regarding Opening ports.
iChat Video will only work iChat to iChat (The other end must have a Yahoo Account set up in iChat and it is effectively Mac to Mac for Video).
Is this a Mac Buddy ?
Are they Using iChat ?
9:03 PM Sunday; September 11, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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Con
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Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

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