I spilled some tea on my macbook air.

I spilled half a cup of tea on my macbook air, and it shut down right away. Do you think that it will be able to work again?

Your system shut itself down immeditely ... which says much.
Tea/milk/soda all are "more than simple water" and leave residues behind in the deep internals.
Talk to Genius Bar, but DO NOT turn it on again or plug it into wall power again until (actually IF) the Genus Bar clears it.
Others have reported repair bills of $900, since it is considered "accidental damage" and not covered by warranties.
Good luck.

Similar Messages

I spilled Iced Tea on my Macbook Air. What should I do?

I spilled Iced Tea on my Macbook Air yesterday afternoon? What should I do?

Welcome to Apple Support Communities
Don't turn on the Mac. It may be damaged, so it's better not to turn it on. See > https://discussions.apple.com/docs/DOC-5511
Take it to an Apple Store or reseller. If it was damaged, it's possibly better to replace it, as it may be cheaper

Spilled some tea on my laptop and now the backspace key doesn't work!

Hi All,
So I spilled some tea on my macbook today. All over the ekeyboard. Thankfully everything is working perfectly fine except my BACKSPACE/DELETE key, which I hve come to realize is super important even just writing this message! Does anyone know how I can fix this? Is my computer forever going to be without a functioning backspace key? What can I do? Do you think the apple store can fix it??? HELP ME PLEASE THIS IS SO ANNOYING!

You may be able to 'remap' keys on the MacBook's keyboard, so as to assign a new purpose to one of the keys you'd otherwise not use much anyway; such as the small "Enter" key in the bottom row of the portable; a remap of this should not affect the larger Enter key, so you can re-purpose of the small one so it performs a Delete.
The 'arrow' keys allow a left-direction cursor movement without an erase; sometimes, the FN key can be used to control alternative functions; not sure how complex the commands or assigned functions can be & still work.
There had been a few free remapping apps and guidelines to help Mac owners adjust their built-in keyboard for use with Windows under BootCamp, Parallels, for dual-booting in non-Mac OS X; or other virtualization schemes to use the main keyboard for custom functions. Some of these can be assigned to work in one OS.
The idea of trying a known-good external USB keyboard, to test the computer's hardware beyond the issues you've found troublesome after the built-in keyboard was exposed to liquid, would be best to test the chassis and logic circuits for damages beyond the keyboard assembly.
The built-in keyboard issues where a single key does not function after an immersion or liquid spill event, are unlikely to be cured by simple replacement of a single key-face; and the individual key-switches are not seperate components to be changed out. The keyboard and touchpad can be removed and replaced by a skilled and trained technician. The rest of the MacBook should be inspected and tested for damage, too.
Depending on your exact build model version of MacBook, the keyboard, touchpad, and upper half of the lower case assembly has different parts and construction processes; so some of the online suggestions and YouTube videos posted there by other users may viewed with this in mind. Several upgrades occurred under the skin of these computers; so do the details on how to access or repair/replace internal components.
The iFixit online instruction pages may have some information on how to replace the built-in keyboard; if your model build version of MacBook is one of those not too extreme for a non-expert to attempt a repair. The warning as intricate details go, usually implies you could do damages inside the computer in addition to the main symptom and issue(s) you initially seek to resolve. Be ware! {Like on old world maps: of dragons, etc.}
You could look through search results to compare videos posted by well-intentioned users, to see which ones may appear to be more like the exact model MacBook you have. A more positive identification of your portable would be required to get correct parts and perform detailed procedures properly. These generally do not have general parts; details inside the MacBook line changed many times over the years its been made.
Several leads appear in a search based on these words in a google browser:
replace macbook keyboard
Some sticky keys and individual keyface replacements are noted; however if the liquid damaged more than the keyboard you'd have to troubleshoot the computer to know for sure. One way to tell, is to attach an external USB keyboard and see if the actual functions themselves are still working. Liquid can also cause corrosion later on, so a temporary fix may involve a superficial symptom. Other issues may follow later on.
• How to remove/replace a single Keyface on MacBook keyboard:
http://www.youtube.com/watch?v=2Kg6EfuR-6Y
• How to remove a macbook 13" keyboard:
http://www.youtube.com/watch?v=75IddbU4eSo
• iFixit Guides -- for macbook:
http://www.ifixit.com/Browse/MacBook
The key itself may have some gunk within the parts, layers are as noted in the first youtube video linked above; but the liquid may have gone on to find places to cause further grief at a later time. Or the symptom you note may imply damage beyond the keyboard already has taken place.
You may have to make an advance appointment to see some genius or product expert, and plan a time to take the unit in. Or contact some place who can do the work, and who are authorized experts, to have them inspect the computer and give you an estimate of the damages and a proper cure. Sorry that I don't have a simple answer; and have already been interrupted here while trying to put together some kind of a reply. Like getting my mind wiped clear more than twice, when someone comes along & starts talking nonsense, while I'm already busy (doing three things) and one more is an overload.
Hopefully this helps somewhat...
Good luck & happy computing!
{edited to fix web link}

I accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

i accidentally deleted some drivers from my macbook air and now i can not access app store and system preferences as it says the following message (You can't open the application System Preferences because it may be damaged or incomplete)

Repair the Hard Drive and Permissions - Lion/Mountain Lion
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Repair
When the recovery menu appears select Disk Utility. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported then click on the Repair Permissions button. When the process is completed, then quit DU and return to the main menu. Select Restart from the Apple menu.

I spilled hot chocolate on my macbook air. What should I do?

I spilled hot chocolate on my macbook air. What should I do?

Sticky gooey sweet goodness on electronics.
Dont try to turn it back on, liquids are "rolling havoc" inside any laptop,....damage A leads to B leads to C.
same way you dont plug in a lightbulb standing in a puddle.
Make call for service to Apple for diagnostic / repair.

Some advice - buying a MacBook Air

Hi,
I am planning to buy a MacBook Air (13" version), and have some questions which I would like some help!
1. Performance/Upgrades
I am trying to figure out whether I should get the Processor (i5 to i7) and/or RAM (4GB to 8GB) upgrades - is it worth it, for me?
My day to day usage is quite regular - Outlook, spreadsheets, writing, browsing, streaming online videos, a few flash games here and there. But, I do multi-task heavily, in that I can have large numbers of files/programs/browsing tabs all open at the same time, flicking between them to get things done quicker. On a few odd occasions, I do use more intensive programs such as photo editing, web design, video editing etc.
From the research I have done I believe that a faster processor would only really benefit me in some of the more intensive tasks such as a video conversion. Now I know a professional video editor would the quickest conversions if they are doing it all the time, but for me, because this sort of task is quite infrequent, I can handle it taking an extra 10 minutes to convert something. What I couldn't deal with is for these applications to be slow and draggy in their overall usage.
For the RAM, I guess this would be a lot more useful for me, in terms of the multi-tasking applications and files? My existing laptop (albiet old and cluttered) is a Windows 7 with Core i5 dual core and 4GB ram. I have sometimes found when opening significant numbers of tabs, it tells me I am out of memory, or the application windows will start failing to load/turning black screen etc). Things take a long time to open. This sort of thing, I find annoying!
If I get either upgrade it means spending £1050-£1150 on the Apple Store. If I don't need the upgrades, I can get hold of the standard MBA for just £850 from Tesco, and that's quite a saving that I would appreciate at the moment... but only if it doesnt result in a lower performance that I would notice.
So this is the first question - what sort of day to day tasks would a faster processor and/or extra RAM benefit, and would I likely notice this? What about for the heavier applications? Do you think from my comments above that I should bother with either?
2. Using Windows apps
I've seen that you can run Windows programs on a Mac through Boot Camp or other software like Parallels. This would be really useful for me as I do have the odd program which is Windows-only and I would still need to use. However I have also been reading that doing this would significantly reduce performance/battery life on the Mac.
Does this mean that the Mac would have reduced performance/battery ALL of the time - even when Windows isn't being used, or does it just mean for the duration of time that you're actually logged into the Windows OS?
I can deal with slow performance whilst using Windows applications, as I don't intend on using the MBA as a full time Windows machine - but I would not want my battery/performance to suffer for the rest of the time when I am just running Mac stuff.
Any thoughts or experiences with this? And any tips on the best and most cheapest/efficient way to run Windows programs on a Mac?
3. Other crucial tips on switching?
I have used Windows for 15-20 years and never had a mac, but with the new Windows 8 being completely rubbish especially without touch screen, I think now is a good time to make the change and give Mac a try.
I've given the topic a good bit of research and have an idea of what will be different between a PC and Mac, but if you have gone through "the switch" yourself and think you have any particularly good tips from personal experience - such as things I might find difficult in getting used to or things I will have to sacrifice, or things a Mac won't do that I could have done in Windows etc - then let me know so I dont get any nasty suprises
I realise this is a lot of questions and info but having read lots of reviews and articles I'd like to just get some Apple user feedback - straight from the horses mouth - as this is kind of a big step for me to make this change and I dont want to spend all that money and regret it!
Thanks so much!
Danielle

Hi,
Thanks for your reply.
>>Running bootcamped Win7, yes power consumption is more, a lot more,....indications are no.
Sorry, can you clarify on this one - do you mean the power consumption is more DURING the use of Windows, or ALL of the time (even when using the Mac as normal with OSX).... also what did you mean by indications?
>>From the parameters of what you say your use would be, Id recommend the I5 with 8gig of ram. the 12 hour >>batt. life is only rated for the 13" on the I5, ....not the I7.
Sounds like my first guess was about right - and good point about the battery life - as that is something that's quite important to me!
>>The "switch" is extremely easy. Ive seen grandmothers switch to a MAC and have its 'everyday use' >>conquered in under a week. So, you should have no worries, its extremely user friendly, no worries of virus, >>etc.
Glad to hear I've done more research and already seen a few features I can see myself preferring a lot more to the Windows system!
>>As a former computer repairman, Ive owned nearly 200 diff. laptops (many were free, or Franken-computers >>built from parts) and I can honestly say the Macbook AIR is the finest piece of beloved hardware Ive ever >>owned by a mile.
>>Many people incorrectly see the THIN nature of the Air and incorrectly conjecture its "less than" a full laptop, >>but the contrary is the case.
Nah, I don't associate size with performance - especially these days, everything is getting smaller. My concerns are really just about whether to upgrade for extra performance, and using the OS - once I have those nailed I am pretty cofident the hardware will perform well.
>>Additionally the AIR is the only Mac that has 802AC wifi, new Haswell cool-running processor, and extremely >>long 12 Hr. batt life on the I5 13" configuration.
Yeah that battery life is one of the big sellers
Cheers for the tips,
Danielle

Will not down load some music cd onto macbook air using super drive

I can not down load some music from my cds onto macbook air via super drive. These cds can be down loaded onto other computers but they are rejected by my computer.

I'm sorry to hear that . I was lucky that mine was under warranty. It was a bad drive and the replacement drive that was sent by HP works perfectly. My experience with HP support was very good. It took a bit of time to work through all the questions, but once we determined that it was bad, they promptly sent a new one out.
Since Geek squad gave you bad information, i.e., the DVD/CD drive really was bad, can you speak to them? They may be able to help with a good drive in the interest of good customer service. The only other option that I can think of that might work is to try to find an inexpensive used drive from one of the local computer shops in your area or on the net.

Some problems with new macbook air

Hi=)
we bought new macbook air today, its nice, however few problems and if someone can help with any of them thanks a lot=)
1, magic mouse first was not scrolling, swiping and only moved/click but now after restarting macbook it doesnt work at all
2, when setting the trackpad to scroll so scrolling down mages page go down, up makes it go up, after a few mins it resets to the previous setting of the natural scrolling
3, magic mouse when it worked ,it also jumped around the screen
4, when i tried to make this message i have to try many times before i can type in the box (often comes up with the moving clock and can't type)
5. can i do the thing from my macbook pro where, 4 fingers swipe to side is like, pressing command+tab as i liked that
please will note i'm not saying this macbook is bad because for each problem there are 100 awesome things but i would be grateful for someone to help, thank you:)

Welcome to Apple Support Communities
When you try to turn off the MacBook Air, do you see any message telling you that an app couldn't be closed? As a test, close all applications and turn off your Mac.
Also, reset the SMC > http://support.apple.com/kb/HT3964

Is it possible to have some apps in my MacBook Air created retrospectively?

I bought MacBook Air in Jun 2014 through a friend and when I look at the installed applications, most of them seem to be created and modified in 2012 and 2013. Is it possible that I've been duped by my friend into buying an used/second hand Mac?

In regards to the applications, that is not unusual. You might run software update which should update all Apple applications if they are not current.
As far as whether your MBA is used or not, I cannot say, All you can do is determine if it is the most current model which you could through an Apple store.
Ciao.

I spilled some water one my Macbook pro

Hey, so i spilled some water on my laptop, and now the shift key is on all the time, i tried to clean the key by taking it out but it didnt help. Is there any way to disable the shift key?

Spill Cleaning
And, don't think that just because it was two teaspoons and not a glassful that there is a difference.
Some liquid has just spilled into your Mac. What should you do?
Do
Immediately shut down the computer and unplug the power cord.
Remove the computer's battery (if you can)
Disconnect any peripherals (printers, iPods, scanners, cameras, etc.)
Lay the computer upside down on paper towels to get as much liquid as possible to drip out.
Note what was spilled on your Mac.
Bring the computer into an Apple store or AASP as soon as possible.
Don't
Don't try to turn it back on. Liquids can help electrical current move about the components of your Mac in destructive ways.
Don't shake the computer (this will only spread the liquid around).
Don't use a hair dryer on it (even at a low setting a hair dryer will damage sensitive components).
Do not put in a bag of rice in as much as rice will get into the ports and optical drive and do further damage.

I spilled some coffee on my MacBook Pro

A bought a MacBook a few weeks ago , I was working whit it on the table and I spilled coffee , and now my computer is not starting , I live in Congo so I can't bring it to apple to repair it , what can I do ?

Liquids and MBPs do not make for a good combination. These types of incidents are not covered by the warranty. Considering you location, the only option I can see is shipping you MBP to Apple. Repair costs will be substantial.
https://discussions.apple.com/docs/DOC-5511
Ciao.

Only some iMessages sync between Macbook Air and iPhone?

Not sure what the deal is. I've been iMessaging a friend of mine on my phone for a couple days and the phone messages are all still there, but only a few of the messages synced with my Macbook once I started using it to message her. I have a couple more convos that have been exclusively on my phone, the last message showing on the Macbook is three days old even though I've messaged them on my phone since then. I've tried logging in and out of iMessage on both devices, not sure what to do about it.

Associate your mobile number with your Apple ID, if you haven't already done so.
Sign out of iMessage on the Mac:
          Messages ▹ Preferences ▹ Accounts ▹ Sign out
and on the iPhone:
          Settings ▹ Messages ▹ Send & Receive ▹ Apple ID ▹ Sign out
Then, on the phone, tap
          Use Your Apple ID for iMessage
Sign back into iMessage on both devices and test. If there's no change, you may have to wait for a change in network conditions.
Credit for this solution to ASC member SmittyLove and to Glenn Fleishman of tidbits.com.

How to clean out some files on my macbook air??

So on my mac every time i open it, theres a message that pops up saying my start up disk is full so i go to about mac and then click storage, their it says that my 'movies' and 'others' is taking up a hug amount of space so how can i delete these things??

For information about the Other category in the Storage display, see this support article. If the display seems to be inaccurate, try rebuilding the Spotlight index.
Empty the Trash if you haven't already done so. If you use iPhoto, empty its internal Trash first:
iPhoto ▹ Empty Trash
Do the same in other applications, such as Aperture, that have an internal Trash feature. Then restart the computer. That will temporarily free up some space.
According to Apple documentation, you need at least 9 GB of available space on the startup volume (as shown in the Finder Info window) for normal operation—not the mythical 10%, 15%, or any other percentage. You also need enough space left over to allow for growth of the data. There is little or no performance advantage to having more available space than the minimum Apple recommends. Available storage space that you'll never use is wasted space.
When Time Machine backs up a portable Mac, some of the free space will be used to make local snapshots, which are backup copies of recently deleted files. The space occupied by local snapshots is reported as available by the Finder, and should be considered as such. In the Storage display of System Information, local snapshots are shown as Backups. The snapshots are automatically deleted when they expire or when free space falls below a certain level. You ordinarily don't need to, and should not, delete local snapshots yourself. If you followed bad advice to disable local snapshots by running a shell command, you may have ended up with a lot of data in the Other category. Ask for instructions in that case.
See this support article for some simple ways to free up storage space.
You can more effectively use a tool such as OmniDiskSweeper (ODS) or GrandPerspective (GP) to explore the volume and find out what's taking up the space. You can also delete files with it, but don't do that unless you're sure that you know what you're deleting and that all data is safely backed up. That means you have multiple backups, not just one. Note that ODS only works with OS X 10.8 or later. If you're running an older OS version, use GP.
Deleting files inside a photo or iTunes library will corrupt the library. Changes to such a library must be made from within the application that created it. The same goes for Mail files.
Proceed further only if the problem isn't solved by the above steps.
ODS or GP can't see the whole filesystem when you run it just by double-clicking; it only sees files that you have permission to read. To see everything, you have to run it as root.
Back up all data now.
Install the app in the Applications folder as usual. Quit it if it's running.
Triple-click anywhere in the corresponding line of text below on this page to select it, then copy the selected text to the Clipboard by pressing the key combination command-C.
For ODS:
security execute-with-privileges /A*/OmniDiskSweeper.app/*/M*/* 2>&-
For GP:
security execute-with-privileges /A*/GrandPerspective.app/*/M*/* 2>&-
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Paste into the Terminal window by pressing command-V. You'll be prompted for your login password.
The application window will open behind other open windows. When you scan a volume, the window will eventually show all files in all folders, sorted by size. It may take a few minutes for the app to finish scanning.
I don't recommend that you make a habit of doing this. Don't delete anything as root. If something needs to be deleted, make sure you know what it is and how it got there, and then delete it by other, safer, means. When in doubt, leave it alone or ask for guidance.
When you're done with the app, quit it and also quit Terminal.

Why do some emails only appear on my iPhone and some only on my MacBook Air. ?

Even before iCloud, I received only some emails on my iPhone and others on my Mac. Some appeared in both places (preference).
Please help.
Thanks

And this is a .me or .mac address?

Load some iphoto events onto macbook air

Having bought a MBA with limited storage I can access all my iphto events via an external hard disk and via home sharing BUT if I want to carry say all the events from 2011/12 on my MBA how can I sort of split or copy part of my library stored on my EHD
Thnaks

Just importing won't work. You would need to Export from the Library on the External to the Finder and then import.
You need two Libraries, one on the External, one on the Internal
Use iPhoto Library Manager to move the selected Events/ Albums/ Photo between them

I spilled some tea on my macbook air.

Similar Messages

Maybe you are looking for