I spoke with Apple about the battery and they said...
it might be a software issue to where something is not installed properly in the backend in which im hoping. I talked to them for a good 20mins in regards to what alot of us are experiencing about the battery life not being what its supposed to. he said they've gotten a good amount of calls this week about the iPhone not holding its battery charge throughout the day. I asked what can i do on my end to try to fix this problem. he said to backup and restore your iPhone like you just bought it to reinstall the software.
plug in to iTunes -- backup iPhone -- restore -- when "set up or backup" screen comes on, unplug. keep notice of the battery to see how its going. if its still dropping noticably then its a battery problem, if not then it should be working as normal. i might have to drive 2hrs to get a new iPhone if this doesnt help but hopefully this will help some?
Some clearly have faulty batteries.
hopefully Apple puts out a new update quick.
Similar Messages
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I want to buy MacBook pro but I'm wandering for the keyboard could Mac's shop change the keyboard into Arabic keyboard. I want to buy 2 laptops . I have friends in USA and they visited Apple store and they asked about change the keyboard and they said Ok (the Apple store) so, I don't know about Australia store
I'm student and my une (university of New England ) give me 10% discount for each. Thanksalifromarmidale wrote:
I need the keyboard English with Arabic. Thanks
These are user to user technical assistance forums, and nobody here represents Apple or any store. In order to find out whether you can buy something at a particular store, you really need to find some way to contact the store directly. -
I have the latest iTunes but am unable to update my phone or my ipad 2 I have been in to the shop and they said I need to download a different type of iTunes for wifi I have a desk top with windows vista and wifi can you please help
We'll need more information before anyone can be of much help. What model iPhone is it, what versions of iOS are running on the iPad 2 now, what exactly are you trying to update, and what version of iTunes are you running? And what exactly is going wrong (include error messages if any).
Once we have that information, someone here can probably offer advice. Note that you cannot sync content or upgrade iOS wirelessly until you get your iPhone and iPad up to iOS 5 and that requires that you connect those devices to your computer via the Dock-USB cable.
Regards. -
I locked my iphone and forgot the password and i hooked it up to Itunes and it said it couldn't do it because of the password and i called the store and they said they couldn't help. What do i do?
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
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I am unable to update an app, Chirps! USA. I have tried both wireless and when connected to the computer. I contacted the company and they said it was an iTunes problem. ANy suggestions?
Hi..
Delete the app then reinstall.
Hold the app icon down until all the apps jiggle then tap the x then tap Delete. Press the Home button once or twice to stop the jiggling.
Then go to the iTunes store and re download the app.
Downloading past purchases from the App Store, iBookstore, and iTunes Store
That should download the most recent version including whatever update was available.
You won't be charged again. -
I have been online banking with TD Bank for years now and have never had a problem getting into the log in. About a week ago when I would click on the log in button, nothing would happen however I can get into every other link on that site. I contacted TD Bank and they said that my account was fine and I was not locked out and there were no security issues. I then called Time Warner and they checked my service and said nothing was wrong with my service and that it sounded like it was from my server since I was going through Firefox, I should call you guys and see if it is the problem.
Let all cookies expire when you close Firefox.
* Tools > Options > Privacy > Cookies: "Keep until": "I close Firefox"
Make an Allow exception for the ones that you want to keep.
* Tools > Options > Privacy > Cookies: "Exceptions"
You can inspect and modify the permissions for the domain in the current tab in "Tools > Page Info > Permissions"
Make sure that you do not use "Clear Recent History" to clear the "Cookies" and the "Site Preferences" (Site Preferences includes the cookie exceptions)
*https://support.mozilla.com/kb/Clear+Recent+History
Clearing cookies will remove all specified (selected) cookies including cookies that have an allow exception.
See also:
* https://support.mozilla.com/kb/Cookies
* https://support.mozilla.com/kb/Enabling+and+disabling+cookies -
Imac G5 grayish screen with apple in the middle and then it turns black
Hey all,
Im really stressed about my Imac. Its about 3.5 years old. I never had a problem with it until today. I turned it on and all of a sudden it went grey with an apple in the middle. Then it turns black! So what can be wrong with it? Does this mean I lost everything on my computer. I dont have any back up files on my Imac cause I never thought this would happen. Im worried cause I have all my photos on it and music. What should i do? My main thing is that I don't want to lose my stuff on my Imac.You could see if the suspect iMac can be
started up in FireWire Target Disk Mode.
Connected to another Mac, with a proper
FireWire cable, the other Mac could see
the hard disk drive in your suspect Mac
as just another external hard drive; and
you could try to reclaim files from there
into the healthy Mac's drive or burn the
files over onto removable disc media.
What computer are you using to post here?
{Although the thread you are in now does
pertain to the 'first series' flat panel G4
iMac, the symptoms and some issues
behind them would not be dissimilar in
a G5 verses those in a G4...}
Will the computer start up in SafeBoot?
That's with the Shift key held awhile
until the screen appears, and a login
window is there. If you can do that,
then you may also be able to repair
disk permissions and see if it would
restart. And, you could also see if
the computer can start from the OS X
installer disc; to run 'repair disk' or
also to try to run Startup Manager
and see if you can get the Apple
Hardware Test to start the Mac.
There may be some problem, but to
identify the cause will involve some
troubleshooting. My immediate issue
in this question is my lack of sleep.
So, I may have to mentally shut down
for a time and reboot tomorrow!
You could try and see if resetting the PRAM
can help this, since it is non-invasive:
Try resetting the P-RAM. Hold optionapple+pr
keys down until you hear the boot chime 3 times.
You can invoke the Startup Manager on bootup
by holding down the Option key to see choices
to include a Hardware Test on an installer disc.
Good luck & happy computing! -
I bought a new Macbook pro in 02/26/2013 from Apple Canadian Ices -003. Than I could not use it, because my cursor uncontrollably was jumping around the screen, I was resumed my trackpad become bulging, Than on11/25/ 2013 they changed my trackpad for free, because was manufactoring defect, but not the bulging battery. They said that is do not needed. Since that my cursor is quiet often quivering, I think my Macbook has serious manufacturing defect. But they said no, during a year period I went to the genius bar at least 15 times, with this and similar problems. I went there yesterday, with different problems, and they said one of the screws came off from my truck pad, therefore they need to fix it and change it. I said: - What, how, what is the real problem? A screw does not comes off just like that? They will change my trackpad again, but not the battery. They said has to rebuild the operation system, I'm saving all of my data right now! I would like to exchange the battery too, or maybe get a new Macbook. My Macbook is 2010 China model. How long I would have this trackpad problem? What are you suggesting?
If it's a 2010 as you say towards the end of your post, it's out of warranty. The battery isn't covered in that case. Why don't you just buy a new battery if that's your concern? If it's a 2013 as you say up at the top, it shouldn't have a bulging battery. How do you know it does? If it really does, ask for the store manager and explain the problem.
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Hello everyone,
I'm from Pakistan and I just switched to Mac almost 2-3 weeks ago. Since, they have proper apple authorized dealers here so I finally decided to get one for myself. I had some confusion about the battery and my system and now I'm getting very much concerned and worried as a matter of fact.
I installed coconut battery (as few people suggested me) to check my battery status. First of all, it shows the age of my Mac as 5 months, which is pretty surprising since I got a brand new one and even the condition is of a brand new one so I have no clue why did it say that.
Secondly, I would like to tell the condition of my battery:
Current Battery Charge: 3591 mAh (I'm using on battery power right now)
Maximum Battery charge: 4068 mAh
88%
Current Battery Capacity: 4068 mAh
Original Battery Capacity: 4100 mAh
99%
Additional info:
Battery-Loadcycles : 12
Age of your Mac: 5 months
Charger connected: No
Battery is charging: No
I am just concerned that my battery current capacity decreased to 99% after just 12 load cycles. Why is that? Some people tell that they have a 100% even after using it for a long time and other than that does anyone have any idea why is the age being shown as 5 months when I have only used it for 2 weeks.
I'm really confused.
Another suggestion that I want is that in Pakistan, we are having major electricity load shedding so I can't keep it on AC power most of the time so if my computer is shut-down and being charged. If the electricity goes and when it comes back and it starts charging to the point from where it left, will that waste the load-cycle or will it continue to charge it from there without wasting cycle? Does that affect the battery life? (Assuming that the computer is shut-down while being charged)
Last thing, should I use it mostly on AC power or is it better to charge it and then drain the battery and then charge it and then use. Till how much percent should I keep using on the battery power and then connect the Magsafe connector?
Please help people
I'd highly appreciate if you could answer my questions.
Thank you.I was told that it is best to keep it plugged in and connected to the charger when you can, but if you are not able to do that then just use battery power. I just know you don't want too many cycles, which means you don't want to drain the battery completely then fully recharge it. You should calibrate the battery, which is pretty much just draining battery then recharging it, every couple of months if you keep it plugged into the charger and don't use just the battery often.
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im playing a game on my ipod touch called ck zombies and i was trying to buy some credit to play the game and they said i needed to go to itunes support to fix the problem where do i go to fix the purchases?
Check with your credit card company as to why its declining.
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I just bought a new apple iphone 4S and its has green and purple striples on it when not in use, is this norm? I took it back to the Verizonwirless and they said it was from the display protector on the screen?
it was from the display protector on the screen?
Most likely that is the reason. I have a screen protector on and see similar issues when the iPhone is not on. They're not noticeable when turned on. Remove it and see the difference. -
can you operate the mac book pro 15 inch with out the battery? I read somewhere in a post that it lowers the power to about 1 gig with out the battery. I asked apple and they said it is not true because you can use the comp with the power adapter and battery together or either by itself and it will not effect the 2.16 gig. Thank you.
If you remove the battery the CPU power will be cut by 50% (whatever they told you) so that there's no lack of power or overheating issues. It's best to always keep the battery in.
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my computer has been seen at Genius bar 6 times for freezing up, reloaded all original settings, all of their diagnostics, and they even sent it to the apple shop where they replaced the battery and logic board. Still freezes after I try to reload iTunes stuff and app stuff from apple, especially iPhoto which is seems to refuse to load and then begins freezing up all over again. Anyone else have this problem. Other than this, I have had absolutely no problems with this computer. Now, it's a file of junk.
Hi Ronald ...
Have you checked lately to see how much free space there is on the disk? Especially since iPhoto freezes at launch ...
Click your Apple menu icon top left in your screen. From the drop down menu click About This Mac > More Info > Storage
Make sure there's at least 15% free disk space.
And make sure the OS X software is up to date.
Click the Apple top left in your screen.
From the drop down menu click: Software Update
If you have anti virus software installed or are using third party Mac cleaning utiliites, that may be part and parcel of the your problems. -
My wife had a problem with her iPhone 5C with no voice on the Maps app. I visited my local Apple store and they said the problem was in iCloud. We did a new install and it works great now. Now 4 days later my iPhone 5 that is tied to the same iCloud has the same problem with the Maps app. I really don't want to go through a new set-up with my iPhone 5. What's going on with iCloud?
I had major issues with the iPhone 4s battery, however it’s resolved.
The tech who set the phone up at the Apple store did so with little training.
if you have a mobile me account. First go and move all your data to the cloud by going on your computer and logging in at me.com/move. The cloud has replaced mobile me, so there is no need for those two accounts
Also make sure that for any of your email accounts you set them up to fetch, not push. My tech person set them all to have the email servers push data to the phone. The new iphone4s antenna is extremely strong so it will continually try to access stuff that is pushed–***** a lot of battery life doing this. It makes it worse if you have exchange 2010 accounts. Something about changes made to exchange really suck battery life from devices that access such accounts.
turning of locator and the push notifications from facebook--they have a lot! -
My friend created me an itunes store account with his credit card , his credit card is about to expire and they are asking me to re-enter the credit card and security card number .... I don't have these numbers ... How can i create new itunes account without credit card?????
Why do you need to create a new account?
Just change the payment method.
http://support.apple.com/kb/ht1918
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