I started a creative cloud student membership but Premiere Pro and After Effects are not in the app

I started a creative cloud student membership but Premiere Pro and After Effects are not in the app and won't download from the adobe website, all that happens is that the creative cloud app opens and sends me to the list of programs available for download which still do not contain Premiere Pro and After Effects

Premiere Pro and After Effects are 64 bit only apps.
They require a 64 bit computer and a 64 bit operating system.
If you're running Windows 7 32 bit or Windows 8 32 bit then you will not be able to download, install or run Premiere Pro or After Effects.
See http://www.adobe.com/products/creativecloud/faq.html#desktop-products
Which desktop applications in Creative Cloud require 64-bit operating systems?
With the new CC apps, most of the pro video and audio applications now require 64-bit operating systems to run. These native 64-bit applications include Adobe Premiere® Pro CC, Adobe Audition® CC, After Effects® CC, Prelude® CC, and SpeedGrade® CC. Flash Professional CC, Photoshop CC and Lightroom® also require 64-bit on Mac OS.

Similar Messages

  • I renewed my membership for premiere pro and I still can't use the app, what should i do

    I renewed my membership for premiere pro and I still can't use the app, what should i do

    Hi Lara,
    Lara Puharic wrote:
    I renewed my membership for premiere pro and I still can't use the app, what should i do
    Why can't you use it? Do you get a warning? Does the application not launch? What happens? Answering these questions will help: FAQ: What information should I provide when asking a question on this forum?
    Thanks,
    Kevin

  • I cannot download Premiere Pro and After Effects onto my creative cloud.

    On the adobe page it says its its downloading but nothing happens

    First, do you have a 64bit computer?
    You MUST have a 64bit computer... what is your computer?
    Adobe's MINimums http://helpx.adobe.com/premiere-pro/system-requirements.html
    -Programs won't display if they will not install on your computer
    -http://helpx.adobe.com/creative-cloud/kb/all-apps-displayed-aam.html
    Adobe contact information - http://helpx.adobe.com/contact.html may help
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Want to use Premier Pro and After Effects but don't want to buy CC

    I have CS6 Design/Web Premium standalone edition and want to add Adobe CS6 Premier Pro and CS6 After Effects Standalone to the group.
    I've downloaded the trial versions of Premier pro and After Effects to get me past this recent job issue, but I may need to purchase it after the trial runs out.
    If the job I've got pending does not pan out I'll go back to using Final Cut X and Motion.
    But if it does pan put I'll want to buy the standalone versions as I'm not into Hacking and Kracks.
    I do not like the idea or want to "upgrade" to CC so please no suggestions about this.
    Any clues. For some reason I'm not able to ask Adobe directly as they do not appear to supply and email address to be contacted, and I'm now on this forum sharing my questions to the community.
    Anyone out there with an idea to help in this regard?

    Hi,
    You can buy standalone Premiere Pro and After Effects CS6 from the below link:-
    Creative Suite 6
    You can also contact our Sales Team
    Contact | Adobe
    Thanks
    Sarthak

  • I've already purchased creative cloud student membership. Where do I send verification?

    I received an e-mail saying that I need to submit proof of student status within 7 days to verify my eligibility for creative cloud student membership, otherwise my membership will be cancelled. I purchased creative cloud at the beginning of October and have been using it since then. I believe that I showed proof of eligibility via my student e-mail address back when I purchased it. There is no information in the e-mail regarding where or how I submit this information. All it tells me is what is acceptable for verification (including student e-mail address). Basically all I need to know is where I submit this information so that I can keep my membership.

    ID Proof http://www.adobe.com/store/au_edu/academic_id.html

  • I have a Creative Cloud Photography membership but can't find a redemption code or access Lightroom or Photoshop.

    I purchased a Creative Cloud Photography membership but can't find a redemption code nor can I access Lightroom or Photoshop. I keep getting a message "Your Lightroom trial has expired. What steps do I need to take to get up and running?

    If you are using windows OS, look for file named hosts at below location:
    C:\Windows\System32\drivers\etc
    Check if there is anything that is blocking the Adobe CC app to verify your subscription.
    Make back up copy of hosts file and delete everything except below contents:
    # Copyright (c) 1993-2009 Microsoft Corp.
    # This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
    # This file contains the mappings of IP addresses to host names. Each
    # entry should be kept on an individual line. The IP address should
    # be placed in the first column followed by the corresponding host name.
    # The IP address and the host name should be separated by at least one
    # space.
    # Additionally, comments (such as these) may be inserted on individual
    # lines or following the machine name denoted by a '#' symbol.
    # For example:
    #      102.54.94.97     rhino.acme.com          # source server
    #       38.25.63.10     x.acme.com              # x client host
    # localhost name resolution is handled within DNS itself.
    # 127.0.0.1       localhost
    # ::1             localhost
    I hope that should resolve the issue.

  • Creative Cloud Student membership

    What is the Full monthly price in NZD for the Creative Cloud student membership for the year contract? It says
    Annual plan — A$14.99 per month, plus applicable tax
    i am unsure what the total cost is?
    Thanks

    Hi Nicole.sos,
    Please go through the link: http://www.adobe.com/nz/products/creativecloud/buying-guide-education.edu.html. Kindly contact our sales team in case of further query: http://success.adobe.com/en/na/programs/rfi/dm_sales_inquiries.html / http://www.adobe.com/nz/company/contact.html.
    Regards,
    Romit Sinha

  • If I purchase the creative cloud  student membership, will Lightroom Mobile be included?

    If I purchase the creative cloud  student membership, will Lightroom Mobile be included? Or will I have to purchase the Photography Package as well? Thank!

    I don't think so. You need to get  Creative Cloud in Mexico.

  • I bought InDesign (Creative Cloud) on my Mac Book pro and recently bought an iMac. I want to use the software on my iMac now, can't figure out how?

    I bought InDesign (Creative Cloud) on my Mac Book pro and recently bought an iMac. I want to use the software on my iMac now, can't figure out how?

    All you need to do is install Adobe Creative Cloud application using which you can download InDesign cc app .
    https://creative.adobe.com/products/creative-cloud
    Reference :
    https://helpx.adobe.com/creative-cloud/help/install-apps.html

  • I will start a small company. I need Photo Shop and After Effects. How can I buy them on a monthly plan?

    I will start a small company. I need Photo Shop and After Effects. How can I buy them on a monthly plan?

    http://www.adobe.com/products/catalog.html
    https://creative.adobe.com/plans
    In the US, Adobe single-app pricing is $20/month and full-suite pricing is $50/month so if you are eventually going to use more than just two apps, it’s more cost effective to buy the entire suite subscription.  Do you not also need Premier Pro?  Also if you need Photoshop, as you say, there is a PS+Lightroom plan for only $10/month.
    So PS+LR for $10/month + AE for $20/month is $30/month unless you need another app, eventually, then  you still might as well go with the entire suite.

  • Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP

    Premere and After Effects are missing from Cloud Adobe Application Manager... please help ASAP

    Short and to the point: If they don't show up, your system doesn't support them. Refer to the Tech Specs on teh product pages and make up your mind...
    Mylenium

  • Creative Cloud Student Membership - Apps

    I have recently signed up for the Creative Cloud membership for student/teacher paying $14.99 p/m. I am having difficulties downloading adobe illustrator because it says i my trial has expired (this is because i have already done an illustrator trial) but I had understood that when signing up to this membership it would enable me to have access to a range of FULL apps but im being offere trials for all of them. If this is correct and it is just trials for a year membership? i will consider cancelling my membership. I really need help because this is a very important program for my university studies.

    Monikacorrea did you already order your Creative Cloud subscription?  I am finding no records of any orders under the EDU e-mail address you used to log into this forum.  Please make sure that when ordering your Creative Cloud subscription that you use a .edu e-mail address.  If you use a non school specific e-mail address then you will need to submit your proof of eligibility.

  • I'm paying for the Creative Cloud student pack, but it suddenly turned into a trial pack when I redownloaded it.

    I'm paying monthly for Creative Cloud (student pack). It worked well, but when I switched my computer and redownloaded the creative cloud with its apps, it told me I was on trial and that I had to pay for the full version. The strange thing was that I was still paying at that time. I did log in properly when I downlaoded Cloud. I don't know what is wrong here. Please help, or I'll be losing my money in  a flash.

    Sign in, activation, or connection errors | CS5.5 and later, Acrobat DC
    Mylenium

  • Would like to change my Full Creative Cloud Student Membership to Photography, is it possible?

    Would like to change my Full Creative Student Membership to Photography if it is possible? i have tried via chat and they told me chat is not available at the current time and to come to here instead,

    This is an open forum, not Adobe sales
    I don't think there is an Education version of the Photography plan, but some links that may help you find the information
    Special Photography Plan (includes Bridge & Mobile Lightroom)
    http://helpx.adobe.com/creative-cloud/faq/mobileapps.html
    http://helpx.adobe.com/photoshop/kb/differences-photoshop-creative-cloud-photography.html
    Adobe Education... Start here https://creative.adobe.com/join/edu
    Education Plan https://creative.adobe.com/plans?plan=edu

  • Renewing Creative Cloud Student Membership

    I currently have a student membership to Creative Cloud that is due to expire in November.
    When my membership comes up to the year mark, will it charge me the full price, or will it cancel?
    Cheers

    Hello,
    Welcome to the Adobe Forums!
    The price is valid for a full 12 months. After that, we'll renew your contract automatically unless you cancel. The price is subject to change, but we will always notify you beforehand.
    Let us know if you have any questions.
    Thanks.
    Arnaud.

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