I started a photo creation project but can't open it.

I saved a .PSE photo creation project. Why can't Elements version 9 open a project created in Elements 8?
Mary Lou

Nevermind, the power of google has saved me. Thanks though to the two people who viewed this and didn't think to reply!

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TS4268 I,am unable to send photos via messages but can receive them

I,am unable to sent photos in messages but can receive them. Help

The SIM question/issue is separate from all of the others. Your iPhone will not access the cellular newtwork until you install a new SIM. The current SIM has been deactivated and is now useless. Get a new SIM, install it (or have it installed), then have your carrier grant the iPhone access to the cellualr network.

HT1338 I can see my photos in iphoto but can't email them, edit them or print them....help please!

I can see my photos in iphoto but can't email them, edit them or print them....help please!

First, what is the formatting of the external hard drive? It should be OS X Extended (journaled). You can determine it by selecting the EHD and typing Command + i.
Click to view full size
If it isn't formatted to that you should move the library off of it and reformat.
The "!" is an indication that the file path to the original file has been broken So make a temporary, duplicate copy of the library and apply the two fixes below in order as needed:
Fix #1
Launch iPhoto with the Command+Option keys held down and rebuild the library.
Select the options identified in the screenshot.
Fix #2
Using iPhoto Library Manager to Rebuild Your iPhoto Library
Download iPhoto Library Manager and launch.
Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
In the next window name the new library and select the location you want it to be placed.
Click on the Create button.
Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
OT

Updated safari to 6.0.2 app starts but can't open any pages...help!

updated safari to 6.0.2... app starts but can't open any pages...help!

I tried turning off extensions as you suggested, Bee, but the problem persists. As you can see Chrome is working. Turning on auto proxy discovery in preferences made no difference.
The message I get when trying to open a web page is:
Safari can't open the page "http:www.apple.com/support/". The error is: "The operation couldn't be completed. Operation not permitted" (NSPOSIXErrorDomain:1)
Any chance you can decipher this and tell me what it means other than the web page can't open which I kind of figured out.

I have deleted all my photos off iPhone but can still view them on appletv . How do I get them back on my phone?

I have deleted all my photos off iPhone but can still view them on appletv . How do I get them back on my phone?

If you have deleted all the photos from your iPhone you can't get them back. The only place they might exist is if you backed them up to iPhoto if you have a Mac. If you have iCloud and Photo Steam enabled, then the last 100 photos would be saved in your Photo Stream.

Users can see, but can't open image files

We store all of our digital photos (jpg's) on an Xserve RAID attached to an Xserve.
Twice in the last 3 weeks I have started getting calls from staff members to tell me that they can see the files but can't open them.
The jpg files aren't recognized.
If I click on a file from my iMac I get the following message:
"Couldn't open the file. It may be corrupt or a file format that preview doesn't recognize."
If I reboot the server. The problem goes away. The files aren't corrupt and people can access them again. I saw this three weeks and then again today, so it's not like it happens every day.
Even though I connect from a Mac, most of my users are Windows users connecting via Samba.
We are using RAID Admin: 1.5 and Firmware ver.: 1.5-1.5.xfb
Mac OSX Server is 10.4.1
Any ideas why this happens?

Does the same thing happen with files that are on the local drive? That would be the first thing I'd check.
Any reason you're running 10.4.1 server and not 10.4.3? There were tons of fixes in 10.4.2 and 10.4.3 around the file system... I'd recommend the update strongly.

I have created some movies using After Effects but can't open them now because I get the following message:

I have created some movies using After Effects but can't open them now because I get the following message:
Ray-tracing on the GPU requires an approved NVIDIA graphics card and CUDA 5.0 or later. For now, ray-tracing will use the GPU.
After installing CUDA 5.0 or later, restart your computer.
For more information see: http//www.adobe.com/go/aeraytracedgpu
HELP. I have a project that needs to be delivered.

The alert message is just telling you that a specific feature won't use the GPU. This message is innocuous. It only means that the processing of one specific, obsolete feature will use the CPU, not the GPU.
Are you saying that After Effects won't start or open your project?

ITunes tells me "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want it?

iTunes tells me my song selection: "Could not be used because the original file could not be found. Would you like to locate it?" I can locate it and all my other music, but can only open one song at a time. How do I set it to open all my music whenever I want?
Message was edited by: Woildbill

I just spent several hours dealing with this when switching to a new PC. It was extremely frustrating as I knew my files were on my external HD but no matter how many times I copied my old iTunes folder over the files were still missing...because dummy me had forgotten to "unhide folders" on my new PC and my old files were actually stored in a hidden folder created long long ago.
This is how I did it on Windows 7 with iTunes 10
1. Look in iTunes Advanced Preferences to see where iTunes is saving files. (Edit, Preferences, Advanced)
Example: C:/Users/Woildbill/My Music/iTunes/Music
2. Ensure you are able to see hidden files - Control Panel, Folder Option, View, Show Hidden Files
3. Use Your Computer's Search Function to Locate the Missing File (Start, Search, type name of song - I started my search in "My Music" folder but be sure to expand to entire Computer if not found right away)
4. In Search Results, right-click found folder and select properties. This will tell you where the file is actually stored.
5. Use Windows Explorer (right-click start) to navigate to the location of the file. It is likley your other missing files are in the same location.
6. In Windows Explorer, copy the newly located files to the iTumes location from Step 1 and everything should work again.
Hope this helps!

I am connected to wifi, but can't open webpages or collect mail

I am connected to wifi, but can't open webpages or collect mail. I have tried to reconnect; to forget the network, all those things that should hepl. My phone and my computer recognize the network, the ipad doesn't. I mean I am connected and have a full scala of connection bows, but nothing happens.

You iPad recognizes the wifi signal, but is not connected.
Some things to try first:
1. Turn Off your iPad. Then turn Off (disconnect power cord for 30 seconds or longer) the wireless router & then back On. Now boot your iPad. Hopefully it will see the WiFi.
2. Go to Settings>Wi-Fi and turn Off. Then while at Settings>Wi-Fi, turn back On and chose a Network.
3. Change the channel on your wireless router (Auto or Channel 6 is best). Instructions at http://macintoshhowto.com/advanced/how-to-get-a-good-range-on-your-wireless-netw ork.html
4. Go into your router security settings and change from WEP to WPA with AES.
5. Renew IP Address: (especially if you are droping internet connection)
    •    Launch Settings app
    •    Tap on Wi-Fi
    •    Tap on the blue arrow of the Wi-Fi network that you connect to from the list
    •    In the window that opens, tap on the Renew Lease button
~~~~~~~~~~~~~~~~~~~~~~~~~
iOS 6 Wifi Problems/Fixes
How To: Workaround iPad Wi-Fi Issues
http://www.theipadfan.com/workaround-ipad-wifi-issues/
Another Fix For iOS 6 WiFi Problems
http://tabletcrunch.com/2012/10/27/fix-ios-6-wifi-problems-ssid/
Wifi Doesn't Connect After Waking From Sleep - Sometimes increasing screen brightness prevents the failure to reconnect after waking from sleep. According to Apple, “If brightness is at lowest level, increase it by moving the slider to the right and set auto brightness to off.”
Fix For iOS 6 WiFi Problems?
http://tabletcrunch.com/2012/09/27/fix-ios-6-wifi-problems/
Did iOS 6 Screw Your Wi-Fi? Here’s How to Fix It
http://gizmodo.com/5944761/does-ios-6-have-a-wi+fi-bug
How To Fix Wi-Fi Connectivity Issue After Upgrading To iOS 6
http://www.iphonehacks.com/2012/09/fix-wi-fi-connectivity-issue-after-upgrading- to-ios-6.html
iOS 6 iPad 3 wi-fi "connection fix" for netgear router
http://www.youtube.com/watch?v=XsWS4ha-dn0
Apple's iOS 6 Wi-Fi problems
http://www.zdnet.com/apples-ios-6-wi-fi-problems-linger-on-7000004799/
~~~~~~~~~~~~~~~~~~~~~~~
How to Fix a Poor Wi-Fi Signal on Your iPad
http://ipad.about.com/od/iPad_Troubleshooting/a/How-To-Fix-A-Poor-Wi-Fi-Signal-O n-Your-iPad.htm
iOS Troubleshooting Wi-Fi networks and connections http://support.apple.com/kb/TS1398
iPad: Issues connecting to Wi-Fi networks http://support.apple.com/kb/ts3304
WiFi Connecting/Troubleshooting http://www.apple.com/support/ipad/wifi/
How to Fix: My iPad Won't Connect to WiFi
http://ipad.about.com/od/iPad_Troubleshooting/ss/How-To-Fix-My-Ipad-Wont-Connect -To-Wi-Fi.htm
iOS: Connecting to the Internet http://support.apple.com/kb/HT1695
iOS: Recommended settings for Wi-Fi routers and access points http://support.apple.com/kb/HT4199
How to Quickly Fix iPad 3 Wi-Fi Reception Problems
http://osxdaily.com/2012/03/21/fix-new-ipad-3-wi-fi-reception-problems/
iPad Wi-Fi Problems: Comprehensive List of Fixes
http://appletoolbox.com/2010/04/ipad-wi-fi-problems-comprehensive-list-of-fixes/
Connect iPad to Wi-Fi (with troubleshooting info)
http://thehowto.wikidot.com/wifi-connect-ipad
Fix iPad Wifi Connection and Signal Issues http://www.youtube.com/watch?v=uwWtIG5jUxE
Fix Slow WiFi Issue https://discussions.apple.com/thread/2398063?start=60&tstart=0
How To Fix iPhone, iPad, iPod Touch Wi-Fi Connectivity Issue http://tinyurl.com/7nvxbmz
Unable to Connect After iOS Update - saw this solution on another post.
https://discussions.apple.com/thread/4010130
Note - When troubleshooting wifi connection problems, don't hold your iPad by hand. There have been a few reports that holding the iPad by hand, seems to attenuate the wifi signal.
~~~~~~~~~~~~~~~
If any of the above solutions work, please post back what solved your problem. It will help others with the same problem.
 Cheers, Tom

I have just purchased Photoshop Elementar in Swedish, but can not open the program.

I have just purchases Photoshop Elementar in Swedish, but can not open the program. Why?

what file(s) (name and extension) did you download?
what are you clicking to start installation?
what do you see after clicking?

I can see thumbnail but can't open psd file,photoshop 7

I have no idea to what is going on, but I did all this work and now that I try to reopen the psd file, I can't.
I don't see anything, no layer, no photo nothing.
I am using window xp. got the scratch setup on an external drive with plenty of space. got 4gof memory and plenty of processing power.
once again I can see the thumbnail but can't open the psd file.
Thank you for your help.

I got it to work. I think my main problem was since my psd file crashed I was using existing pdf to save as psd. well that didn't go well with photoshop. Plus the fact my scratch was in an external location. Once I recreated the drawing and installed an additional hard-drive where I relocated the scratch file I was set to go. I now can save and reopen the file with no issues.
I would like to thank everyone who helped me with this issue.

Indesing updated to latest version (10.0) but can't open file created yesterday.

Created a file yesterday with Indesign. Wanted to continue work today but Indesign requests to update to 10.0. I updated allready I even created this file with this version with this edition of Indesign but can't open it anyway.
- Alert shown is: Cannot open "[documentname]" because it was saved with a newer version of Adobe InDesign CC (10.0). You must use that version or later to open the file. To then enable it to be opened in this version, choose Save As InDesign CS4 or later, or export to IDML. -
So to be clear; I created this document in this version of Indesign and it just doesn't open anymore although all possible updates are performed.
Am really in need of some help since it is about two documents and I just lost work like this...
Kind regards,
Linda

Aaaaaaahhhhh....FOUND IT!! The trick is to NOT use the alias-thumb in the dock, but to actually start up in the apps-folder where the Adobe Indesign 2014 edition is installed next to the 'old' edition.
Wow. Not sure to feel stupid or to be angry... pffff...
Back to work I say! (The best remedy...)

I recently subscribed to acrobat pro. I downloaded it, but can't open it. I keep getting the window saying application quit unexpectedly. I running Mavericks. Is that a separate download? Where do I get it?

I recently subscribed to acrobat pro. I downloaded it, but can’t open it. I keep getting the window saying application quit unexpectedly. I running Mavericks. Is that a separate download? Where do I get it? I downloaded on Safari. Should I have used Firefox?

Hi Kenglade,
Are you still facing this issue?
If yes please try follow below mentioned steps and let me know if that helps:
    1. Start you Mac in Safe Mode: http://support.apple.com/kb/HT1564?viewlocale=en_US
    2. Once you are in Safe mode, Disk repair using Disk utility: https://us.battle.net/support/en/article/repair-disk-permissions-and-repair-disk
    3. If the above steps didn’t help, you may try to enable root account and check the issue from there
    How to enable root account: http://support.apple.com/kb/PH14281
Regards,
Ajlan Huda.

My Apple ID is valid but can't open icloud account how do i proceed?

My "Apple ID is valid but can't open icloud account" is the message I receive when I try to sign in to icloud so how do i proceed? I want to install to my ipad and iphone Apple's locator service in my systems, I have a PC for work reasons where I do my apple safari and Itunes and now installed icloud but I don't recall having an icloud account. I guess I do have an accout but how do I not confuse it with my current Apple Id account as I retrieve or create a new icould account? Thanks.

You are getting this message because you are trying to create an iCloud account on a PC by signing with your Apple ID. You can only sign into an existing account on a PC. You first have to create iCloud account on an iOS device (iPhone, iPad or iPod Touch) running iOS 5 or higher, or on a Mac running OS X Lion (10.7.5) or higher. After creating your account on one of these devices you will then be able to sign into the account using this ID on your PC.

IPhoto 08 Version 7.1.5 with 510 gb in a single library. I move it to a hd but can't open in a new mac iphoto version 8. It rebuilds and then stops. What to do?

iPhoto 08 Version 7.1.5 with 510 gb in a single library. I move it to a hd but can't open in a new mac with iphoto version 8. It rebuilds and then stops. What to do?

Select your My Book Studio for Mac icon on your Desktop and type Command + i to bring up its Info pane. Check the formatting. It should look like this:
If it's not formatted as such you'll need to reformat it after backing up what's on there now.
OT

I started a photo creation project but can't open it.

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