I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?
I started a trial of creative cloud and downloaded lightroom. I decided to buy lightroom on amazon because I liked it. Now when I try to license the trial version of lightroom with the serial number, it says it's invalid. Why?
The standalone version and the CC version are both the same exact program, but the licensing is completely different. It will be necessary for you to uninstall the creative cloud trial version and then install the one you purchased from Amazon. After you install, you will be able to open the same catalog and continue from where you were.
Similar Messages
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I bought Adobe Photoshop Elements 13 from wal mart today, and when i go to type in my redemption code to get my serial number it says my redemption code is invalid? and yes i have done it with caps and without caps, ive tried everything and I dont know what to do anymore. I know its non returnable once opened and the package wasnt tampered with when I bought it. im at a loss on what to do
Redemption Code http://helpx.adobe.com/x-productkb/global/redemption-code-help.html
-and https://forums.adobe.com/thread/1572504
Lost serial # http://helpx.adobe.com/x-productkb/global/find-serial-number.html -
I bought the creative cloud and downloaded a trial version of indesign 2 days ago. Now after reconfigutring my PC it tells me the trial version has expired! How can I reopen it?
If you paid for a subscription you don't need the trial. Log in with the Adobe ID associated with your subscription to activate the program.
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Okay so I'm trying to download Adobe Flash Pro. I've gone to creative cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)" and I have no idea what to do afterwards... There's no way to open or run the file. And to be honest, I'm not even sure if it's the right download... Help!
I'm using PC with Windows 8.1. I got onto the Creative Cloud and downloaded "Flash Professional CC and Mobile Device Packaging (2014)". <--- That would be the file. I can't open or run it from CC and I couldn't find a file in my computer either.
I've also found direct downloads for the trial version and hit the set-up button, it loads up, and then nothing happens. -
HT1349 I want to know about the service of my computer with a serial number CO2GG9LCDJWT
I want to know about the service of my computer with a serial number CO2GG9LCDJWT. As I recall, I bought the service for three years...
Are you perhaps trying to reach Apple Support?
We are all users here, just like you.
Contact Apple Support here:
http://www.apple.com/support/contact/ -
When I try to upload a movie from I movie with the new iOS 7 it says sign in to YouTube when I do the screen goes back to where are started and it says to sign in again. Any suggestions?
Google seems to change their login security occasionally, and apps that assume it will work a particular way get left out in the cold till they are updated, since the login process is hard-coded into the app.
Here is the automated e-mail I received today from Google when tried to upload a movie using iMovie.
We recently blocked a sign-in attempt to your Google Account [REDACTED].
Sign in attempt details
REDACTED
If this wasn't you
Please review your Account Activity page at https://security.google.com/settings/security/activity to see if anything looks suspicious. Whoever tried to sign in to your account knows your password; we recommend that you change it right away.
If this was you
You can switch to an app made by Google such as Gmail to access your account (recommended) or change your settings at https://www.google.com/settings/security/lesssecureapps so that your account is no longer protected by modern security standards.
To learn more, see https://support.google.com/accounts/answer/6010255. -
My PC died and in turn so did my main iTunes library. My iPhone was synced to the library that is gone. Now when I try to connect to another library, it tells me the phone must be wiped clean before I can manage music with new library. Any way around that? I don't want to lose the music that is on my phone. I am looking for a way to tell the phone to "forget" the old library and let me start working with a new library.
It has always been very basic to always maintain a backup copy of your computer for just such an occasion.
Use your backup copy of your computer to put everything on the new one.
It sounds like you have failed to do this, which is not good at all.
You will have to transfer your itunes purchases from your iphone. Authorize your computer for your itunes account
About iTunes Store authorization and deauthorization
Open itunes, plug in iphone, do NOT sync, click File>Transfer Purchases
When you do sync you will lose your pics ( photo library - synced from your old computer), your itunes content ( music, apps, videos,etc) , your contacts and your calendars. So do NOT sync yet. This is why a backup copy is so important.
Enter one unique contact and calendar entry on your computer.
When you first sync, you should get the option to merger the data. Choose it.
If you want your pics, then you will need to e-mail them to yourself before you sync. They will not be of the original quality as they are reduced when synced to iphone.
When all is as goos as it can be, then backup your computer, and always maintain the backup. -
for some reason osx mountain lion has disappeared from my purchases and now when i want to install mountain lion on another mac with the same apple id it wants to charge me for the program even though i have already purchased it. what do i do?
Open the Mac App Store on the other Mac and in the Quick Links sign into your account. See if the Mountain Lion purchase is among hidden apps in the iCloud area of your account info.
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I bought my iPhone 4s in the Uk and then brought to Cyprus where I live. I used Siri to call my husband 2 days ago without problem but now when I try to use Siri it won't call any local Cypriot number but will call my Uk contacts. I can call the same numbers manually so it's not my network. Any help would be appreciated.
This sounds like an international issue? Although I can not see why? I brought my phone in Australia and operating it in Indonesia, I have the same issues.... Otherwise Siri works fine, even texting (SMS) to local numbers siri works well, but dialing local number it just wont work...! I will try using my Australian SIM card and see if that is the reason.. I tried changing the number in the contacts and took out the international prefix, I turned the international assist on and off still nothing.. How frustrating. I called apple, the technican had know idea and we to his supervisor, had to wait fro 40 miuntes and then I hung up..
PLEASE HELP..! -
I updated my Itunes to the latest version(11.1.4) and it isn't running on my laptop. The current OS is a W7 ultimate 64bits, when i try to run it, opens a message box with the following error message: error 7 (windows error 1114) . What should I do?
Try the following user tip:
Troubleshooting issues with iTunes for Windows updates -
I was writing a very important document; I saved it and I closed pages, now when I try to open it, I have a message with "it's impossible to open this document". How can i fix it?
When you have 2 versions of Pages on your Mac:
Pages 5 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.01 can not open Pages 5.1 files and you will get the warning that you need a newer version.
Pages 5 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Once opened and saved in Pages 5.1 files can not be opened in Pages 5.
Anything that is saved to iCloud is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed over 95 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Archive/trash Pages 5, after exporting all Pages 5 files to Pages '09 or Word .docx, and rate/review it in the App Store, then get back to work.
Peter -
Why does iMessages does not work properly ? Please help me ! Its works better with the previous version if compared with the latest iOS
Many, many thanks for both of you Todd and Rick.
to Rick:
I suppose you mean the Color Settings in Project Settings as follows:
- Working Space: None
- Match Legacy ... Gamma Adjustments checked ON
But it does not correct the colors in effects. And checking or unchecking Make Movie/Output Module Settings/Color Management/Profile/Preserve RGB does not make any difference.
to both of you:
Those parts of the video image that does not have color effects are just fine. In these parts the color is preserved when reimporting to FCP. However, those parts having color effects (except Levels, as decribed earlier) have altered color results. So, only the parts having effects affecting color are misinterpreted in the image area. The mismatch is of course seen in AE, before making the movie.
What I ment with "Color Management not working properly" is that (instead of "disabling" it) Color Management does not seem to be able to correct this "misinterpretation" or difference in effect handling between AE 6 and 10.
So, would you have any solution for this problem?
Again, many thanks for your fast replies! -
My ipod touch shut down for no reason. now when i try to turn it on again, it goes to the apple icon to the spinning wheel, then it repeats.
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
Looking into starting a business using creative cloud and business catalyst
Hi,
I am just looking for a bit of clarification on a few things. I am looking at using Creative cloud and Business Catalyst for a new business.
Firstly, if I have both a Mac and a PC, will one creative cloud subscription allow me to install on both?
Secondly, with Business Catalyst if I am wanting to make more than 5 websites, do I have to use the partner plan? or is this just if I want to make comission? Basically can I pay individually for subscriptions to more than 5 sites on behalf of customers without paying the initial partner fee while I am starting up? Obviously long term the partner option makes sense but short term for start up it would be useful to just sell the adobe subscriptions without earning comission. Hope this makes sense?
Any help would be much appreciated.
Thanks
AdamHi Adam,
I'm very happy to hear that you want to start a business using BC and Creative Cloud - this is one of the goals of our integration.
To you first question, yes, you can install Creative Cloud on both your machines.
To your second question - you don't need to be a paid partner while you're starting up. You can remain a free partner, and just buy supplemental websites from the Partner portal. You're right, you won't get the comission, but it's a pretty good deal anyway.
If you're starting up, I also strongly recomment the BCGurus "Zero to BC Hero" training program - not only they explain you the BC product, but they also include a lot of great business insights on running a web agency
Sincerely,
Alexandru -
Photoshop CS6 windows won't install with my serial number given says not valid
I bought my extended photoshop cS6 in 2012 and installed on Mac computer now I'm trying to install on my new dell laptop with the windows disc and the serial number i have in my account under product is not valid?
You cannot use a Mac serial on Windows. Changing platform can be an expensive task. However, since CS6 is still current Adobe MIGHT convert the license for you if you contact them.
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