I started my subscription to Creative Cloud before I knew it would not be ready until June

Can I put my subscription on hold until Illustrator is available as a Creative Cloud App?

Huh? AI CS6 is included in the current CC. You can start working now. of course if you need a specific feature of the "new" CC version, you wil lhave to wait until then...
Mylenium

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Unable to start your subscription for creative cloud

hello, I want to open indesign but when i do that adobe says unable to start your subscription for creative cloud

Hello,
as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and follow the prescribed sequence of operations
If necessary and for further questions and if "open" please use chat, I had the best experiences.
Hans-Günter
P.S.
Sometimes the "opm.db file" is the culprit. In this case you should delete it.

Is there anyone unable to start your subscription for creative cloud

I need help starting my creative cloud subscription. Can I get a suggestion?

Hi Jarto1,
Please refer the link if you need the help to download, install or manage subscription:
https://helpx.adobe.com/creative-cloud/topics/getting-started.html
If you are getting any error while downloading or installing the Creative Cloud Apps, so please mention the error message which you are getting. Also mention whether you are using Trial or Paid subscription and your computer configuration, e.g operating system,etc.
Thanks!
Gurleen

Unable to start your subscription to Creative Cloud

Why am I cant use my indesign eventhough i paid every month

Does your Cloud subscription show on your account page?
https://www.adobe.com/account.html for subscriptions on your Adobe page
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

Both of my computers crashed nearly simultanesously due to mal-ware, had to erase hard drives to start over, did not have chance to de-activate either Acrobat or Creative Cloud before they crashed. I need you to retroactively deactivate these two previou

Both of my computers crashed nearly simultanesously due to mal-ware, had to erase hard drives to start over, did not have chance to de-activate either Acrobat or Creative Cloud before they crashed. I need you to retroactively deactivate these two previous computers (one Dell desktop, another a Dell laptop from my university, the University Of Missouri_KC), so that I can re-install on my laptop (which has been repaired by UMKC), and the other on my new private desktop (which replaces my previous desktop, which cannot be salvaged). I have the serial numbers of my two products, if Adobe could request them
Please respond as soon as possible. - Marc Garcelon, [email protected], UMKC email address: [email protected]@

Hi Marc,
Please refer to the help document below for deactivation:
Activation & Deactivation Help
Also, the creative cloud membership can only work on 2 machines. You will receive an error automatically on the third machine.
Regards,
Sheena

Photoshop Subscription Edition Creative Cloud

I ordered before the release of the Creative Cloud Photoshop's one-year-plan. I think it was supposed to merge with the Creative Cloud in the state, but now I got a bill from Photoshop, even though I ordered it through the Creative Cloud.
I will now have to pay for the same product twice.

Hello!
I purchased PS CS5.5 subscription in March 21, 2012.
Creative Cloud I purchased April 25, but now I cant find any singn on it in my "Products and services" ??? There is only that PS product.
Today I got invoice No.0027605795 29,00€ ... that is Creative Cloud prize for old customer. Now I dont know any more what I paid.
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LAHJA HÄNELLE, JOLTA EI MITÄÄN PUUTU - UPEA KARIKATYYRITAULU!
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Arpit Kapoor kirjoitti 21.5.2012 kello 13.55:
Re: Photoshop Subscription Edition > Creative Cloud
created by Arpit Kapoor in Adobe Creative Cloud - View the full discussion
Did you purchased PS CS5 or CS5.5 subscription?
When exactly did your purchased that? Could you please specify the date?
Have you been charged for the same yet? If you have, how much have you been charged?
http://www.adobe.com/products/creativecloud/faq.html
Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: http://forums.adobe.com/message/4425263#4425263
To unsubscribe from this thread, please visit the message page at http://forums.adobe.com/message/4425263#4425263. In the Actions box on the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Creative Cloud by email or at Adobe Forums
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I bought a subscription to Creative Cloud with Photoshop CC, but PS remains in trial version and will soon expire.

So a couple of weeks ago I decided to subscribe to Creative Cloud. Payment was made, and I could download the software that is included in that deal, one of which is Photoshop CC. Now upon starting it for the first time, it asked me if I wanted to continue as a trial version, or if I wanted to buy the license. I already paid for it, so this question seemed strange to me. I checked if I still had to log in with my adobe account, but I already was logged in. I tried logging out & in, maybe that would fix it but no. Also, I can't find any activation key anywhere, not in the e-mail that confirmed my subscription, nowhere.
I have been working since then, and since photoshop CC trial version will expire within a couple of days, I had to make time to try and fix it now. Sadly I haven't been able to find any solution, and finding any direct support on the adobe help department has been a nightmare. I really hope someone here is able to help me fix this.
To summarize:
- I've got a subscription to Creative Cloud (the one with photoshop, that costs 12,29 per month in euro's, I'm from the Netherlands)
- Photoshop CC installed, keeps asking if I want to keep on using the trial version, or get a license.
- Upon making the choice to get a license, it just asks for an activation key, which I do not have
- Logging in & out with my adobe account in Photoshop CC itself does not fix the problem.

Thanks for your reply. I was able to find help through a tech support chat session and the person helped me edit my /etc/hosts file and it solved the problem.
For anyone else experiencing this issue (Mac OS X):
Close all other programs and sign out from the Adobe Desktop App
From the Finder, Go > Go to Folder...
Type /etc and hit enter
Find "hosts" file (only "hosts", there were similar files such as hosts.config but only open the one that says "hosts"
Open the file, and replace the entire content with ### Host Database## localhost is used to configure the loopback interface#
Close the file, sign back into the Adobe Desktop App
Problem solved!

How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?

HI, How many computers can be installed Creative Cloud, if I have a subscription to "Creative cloud for photographer"?
Problem: I can not use my Adobe account, for install Creative cloud (PS & Lr), on the second computer. Creative Cloud offers me to buy Ps CC & Lr. But only if you start Ps programm ask me to enter the key, Lr is started without the key requirements.
No message that limit exceeded usage.
MAC OS 10.10.2
russian languane
I need to buy more Creative Cloud ?!

Hi, Tnank You for answer,
Well, then I have a problem I can not run Ps on the second Mac, required or buy, or enter the code ... What do I do?

I am unable to cancel my subscription to creative cloud

I have tried following the instructions for canceling my 12 month subscription to creative cloud (I am currently in the last month), but when I click on the link "Cancel this plan", I get the message:
If you cancel your plan, you will lose access to certain features of your Creative Cloud membership, including certain applications, a higher level of services, and additional cloud storage. At the end of your current paid month, June 13, 2014, your membership will revert to a free membership, and you'll be billed 50% of your remaining contract obligation, as outlined in our billing terms. Memberships canceled within the first 30 days after purchase will be fully refunded by contactingCustomer Support.
To cancel your plan, please contact Customer Support.
So, what hoops do you expect me to jump through in order to actually cancel my subscription?

Chat start time
Aug 9, 2014 2:51:06 PM EST
Chat end time
Aug 9, 2014 2:58:37 PM EST
Duration (actual chatting time)
00:07:31
Operator
Arun Kumar
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Arun Kumar'
Arun Kumar: Hello! Welcome to Adobe Customer Service.
Arun Kumar: Hi Laurel.
Laurel Suess: I want to cancel my subscription please.
Arun Kumar: I understand that you would like to cancel your membership, Adobe.com and related services are experiencing system maintenance( Friday, August 8th 4 pm PST through Sunday, August 10th 12 noon PST). Our apologies for the inconvenience and request you to check back on Sunday after 12 noon PST as our IT/Web team is working on this.
Laurel Suess: This is not convenient. I want to cancel my account, please.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Arun Kumar: I understand your Concern on Subscription cancellation, However our internal application's are not working due to Maintenance and update. We will take care of your Subscription tomorrow if there is any issue related to billing and Cancellation.
Laurel Suess: Please email me a copy of this chat conversation and the address where I can cancel my account when your site is operable.
Arun Kumar: Please check with us after tomorrow midday.
Laurel Suess: Please email me a copy of this chat conversation.
Arun Kumar: I am sorry but this option is no more working, you can Copy the Chat transcript from your end.
Arun Kumar: Is there anything else I can help you with?

How to start Photoshop CC on Creative Cloud

I dont know how to start photoshop cc on creative cloud..

@miilktea123,
First, remember that you don't start Photoshop CC _on_ Creative Cloud, you install Photoshop on your machine via the Creative Cloud app. To do this:
1) Go to http://creative.adobe.com
2) Click the Download Center tab if it's not already selected
3) Locate Photoshop and click Download
4) The Photoshop product page displays
5) Click Download again
6) If it's not already installed, the Creative Cloud app is first installed (and you may be prompted to allow the Creative Cloud app installation)
7) Once installed the Creative Cloud app downloads and installs Photoshop (again, you may be prompted to allow Photoshop to be installed)
8) From then on, just treat it like any other app running on your computer
Installing the Creative Cloud app the first time is a bit of a nuisance, but I have to say that managing/downloading/installing apps via the Creative Cloud app is one of my favorite features of Adobe Creative Cloud.
These instructions assume that you already had a Creative Cloud subscription or have established a Creative Cloud trial account.
Let me know how it goes,
Randy Nielsen
Product Integration Manager, Creative Cloud Learning & Training
Adobe

Subscription with Creative Cloud

How I dowload my subscription with Creative Cloud in Spanish version?

This video will demonstrate you how to change the langauge from the AAM before installing.
http://tv.adobe.com/watch/cs6-creative-cloud-feature-tour-for-web/installing-multiple-lang uages-of-a-desktop-application/

I want to cancel my year long subscription for Creative Cloud asap

I want to cancel my year long subscription for Creative Cloud asap. Adobe are a disgrace to their customers for making it so difficult and it feels like i am going round in circles, livid and will never get an Adobe product again thats for sure.

This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-start here https://forums.adobe.com/thread/1703848
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
--and two links which may provide more details, if the above links don't help you
-http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html

I recieved 2 emails comfirming my subscription to creative cloud, will i be charged double?

I recieved 2 emails comfirming my subscription to creative cloud, will i be charged double?

Chat start time
Aug 9, 2014 2:51:06 PM EST
Chat end time
Aug 9, 2014 2:58:37 PM EST
Duration (actual chatting time)
00:07:31
Operator
Arun Kumar
Chat Transcript
info: Hi, we are currently helping other customers in line ahead of you. We'll be with you as soon as possible.
While you wait, you can try our community forums where experts are online 24/7.
info: You are now chatting with 'Arun Kumar'
Arun Kumar: Hello! Welcome to Adobe Customer Service.
Arun Kumar: Hi Laurel.
Laurel Suess: I want to cancel my subscription please.
Arun Kumar: I understand that you would like to cancel your membership, Adobe.com and related services are experiencing system maintenance( Friday, August 8th 4 pm PST through Sunday, August 10th 12 noon PST). Our apologies for the inconvenience and request you to check back on Sunday after 12 noon PST as our IT/Web team is working on this.
Laurel Suess: This is not convenient. I want to cancel my account, please.
info: Your chat transcript will be sent to [email protected] at the end of your chat.
Arun Kumar: I understand your Concern on Subscription cancellation, However our internal application's are not working due to Maintenance and update. We will take care of your Subscription tomorrow if there is any issue related to billing and Cancellation.
Laurel Suess: Please email me a copy of this chat conversation and the address where I can cancel my account when your site is operable.
Arun Kumar: Please check with us after tomorrow midday.
Laurel Suess: Please email me a copy of this chat conversation.
Arun Kumar: I am sorry but this option is no more working, you can Copy the Chat transcript from your end.
Arun Kumar: Is there anything else I can help you with?

I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

I purchased a student subscription to Creative Cloud. I got the confirming email. When I attempted to install the aps, kept getting a 30-day trial for all the aps. In the case of Photoshop, it was expired. How do I activate my Creative Cloud?

ChristinaW1111 for information on how to resolve the connection error preventing the active membership from authorizing then please see Sign in, activation, or connection errors | CS5.5 and later. If you have any questions regarding the steps listed within the document you are welcome to update this discussion.

How to get a fresh start to successfully install creative cloud for mac?

I start with install creative cloud for download trials, however, since I'm in China, the creative cloud somehow automatically defaults and installs the software in Chinese version(for example, there is no way that I can choose the language of premiere, then it already been installed in my mac system in Chinese). I thought that perhaps it's because my account is set in China, then I try to uninstall all the trials, and try to delete creative cloud from my mac ios platform, but because I'm not familiar with the IOS platform, I think I didn't delete the creative cloud properly, after that, even I successfully install the English version of PRE, the creative cloud couldn't work. And I couldn't open AE v12.0 with mac IOS v10.9.4 unless upgrade AE to v12.0.1, and since the creative cloud wouldn't work, the adobe application manager is also not working. When I try to open application manager it shows this(even though the creative cloud is already installed):
And I download creative cloud again from the URL, try to install, after that, creative cloud is running, but it shows still damaged.
So all in all, how could I fix this crisis circle?
How could my IOS system get a fresh start to install the creative cloud, it's there some files that I suppose to delete or what? Please try to give me a clear instruction with this, there are similar problems with people around me as well, I want to help them, too.
And also what is the difference between adobe application manager and creative cloud?
Look forward to your reply, thanks.

Hello,
Please see this link- http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
~Deepak

I started my subscription to Creative Cloud before I knew it would not be ready until June

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