I started os x upgrade to Maverick, it's not loading correctly. It was that slow I had to keep it loading over night. Still no success. Tried again still the same.requesting support I'm prompted to give my serial number, not recognised?

I started os x upgrade to Maverick, it's not loading correctly. It was that slow I had to keep it loading over night. Still no success. Tried again still the same.requesting support I'm prompted to give my serial number,Hard wear nuber from my MacBook Air. Just states 'Please enter a valid hardware serial number, excluding accessories' I copied and pasted my serial number. Any advise would be grately appriciated .
Thank's in advance.

If the message that comes up is in several languages, you're getting kernal panics. See Dr. Smoke's FAQ at http://www.thexlab.com/faqs/kernelpanics.html . Many times, kernal panics are caused by bad or failing memory. When you click on the blue apple and about this mac, does it show the memory size you think you have installed? There are other reasons for kernal panics, and the FAQ will walk you through them.

Similar Messages

  • I downloaded Lightroom version 5.7 in order to support tethered capture on my Nikon D750 and its still not working. Additionally when I was prompted to give my serial number for the update it was no where to be found on my Adobe profile although I purchas

    I downloaded Lightroom version 5.7 in order to support tethered capture on my Nikon D750 and its still not working. Additionally when I was prompted to give my serial number for the update it was no where to be found on my Adobe profile although I purchased, and am paying monthly for my creative cloud for photography. Please help

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard.  Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

    I have just upgraded to Mavericks and have been using Time Machine on an external disk with Snow Leopard.  Can I continue to backup with Time Machine on the same external disk or do I need a new disk since the operating system has changed?

    Hi there,
    I found that Time Machine in Mavericks will sort it all out for you. You shouldn't need to buy another backup drive, unless you have insufficient space left and can't afford to delete whats on there. It should just work fine.

  • Why does MS Outlook keep downloading previously downloaded emails. Only started when I upgraded to Maverick.

    Why does MS Outlook keep downloading previously downloaded emails. Only started when I upgraded to Maverick.

    hi - i am experiencing exactly the same issue since i upgraded to Mavericks  - software  OS X 10.9.4 (13E28) - this problem seems to have been around for ages, has anybody found a fix yet ?? 

  • After upgrading to Mavericks on my Mac Pro, mail always requires that I type in my password when launching. How do I change that?

    After upgrading to Mavericks on my Mac Pro, mail always requires that I type in my password when launching. How do I change that?

    If your password is accepted, and Mail connects to the account, but you're prompted for the password repeatedly, take each of the following steps that you haven't already tried. Note: these steps don't apply if the server rejects the password. That's a different problem.
    Step 1
    When prompted for the password, check the box marked Remember this password in my keychain.
    Step 2
    Check that the keychain is working.
    Step 3
    Check that the default keychain is unlocked.

  • I'm trying to back up 10.6.8 (snow leopard) and all my files before upgrade to Mavericks.  I have an old but sturdy external hard drive...how many GB available will I probably need to back up the whole thing? thanks!

    I'm trying to back up 10.6.8 (snow leopard) and all my files before upgrade to Mavericks.  I have an old but sturdy external hard drive...how many GB available will I probably need to back up the whole thing? thanks!

    You will need a separate partition unless you plan to use the entire drive. You will need an amount of space somewhat larger than the total space now used on your startup drive. If you select the startup drive's Desktop icon, then press COMMAND-I to open the Get Info window. Used space will be shown in the topmost panel. Add a GB or two to that number to determine how much space you'll need for the backup.
    Do not backup on a drive that has any files you want to keep. You can make a bootable backup as follows:
    Clone using Restore Option of Disk Utility
      1. Open Disk Utility in the Utilities folder.
      2. Select the destination volume from the left side list.
      3. Click on the Restore tab in the DU main window.
      4. Select the destination volume from the left side list and drag
           it to the Destination entry field.
      5. Select the source volume from the left side list and drag it to
          the Source entry field.
      6. Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal startup drive.

  • I have just  upgraded to Maverick and now I cannot find certain files. These JPG's  are there on my hard drives however . I rely heavily on the search facility and this is slowing me down.

    I have just upgraded to Maverick and now I cannot find certain JPG 's . These files do exist however I can find them manually . I rely on the search facility and this is slowing me down, I am having to trawl through stuff to find the file I want , before I would put in part of the title and the machine would find it.

    In addition to what Allen says, you may find these search tools helpful:
    http://apps.tempel.org/FindAnyFile/
    http://www.devontechnologies.com/products/freeware/ - EasyFind
    http://www.osxbytes.com/ - iFileX (note the MacUpdate link provided on osxbytes page has a Malware advertisement forMacKeeper, do not download).
    Note: you posted to the Classic operating system forum.   That refers to Mac operating systems from 2005 and earlier in Classic mode, and Mac operating systems as boot systems on certain 2003 and earlier Macs.  Mavericks forum questions normally get answered here:
    OS X Mavericks

  • TS4079 Both my wife and I have iPhone 5 and we use Siri a lot. Ever since we upgraded to IOS 7 we found that frequently we get a reply from Siri something like "This is embarrassing but I cannot handle a request right now". Prior to IOS 7 this did not hap

    Both my wife and I have iPhone 5 and we use Siri a lot. Ever since we upgraded to IOS 7 we found that frequently we get a reply from Siri something like "This is embarrassing but I cannot handle a request right now". Prior to IOS 7 this did not happen.

    tonefox is probably right.  Server overload.  I also notice that when siri does respond correctly, it is slower.  My wife has a 4s and same story, and she has not upgraded to IOS 7.
    So it's not just you (if that makes you feel any better).

  • I wanna know that when i give my serial number to your site it says that technical  it showing technical support expired and service coverage till oct 2014

    i wanna know that when i give my serial number to your site it says that technical  it showing technical support expired and service coverage till oct 2014

    Welcome to the user to User Technical Support Forum provided by Apple
    Your post is unclear...
    Danish2612 wrote:
    ... says that technical  it showing technical support expired and service coverage till oct 2014
    Suggest you contact AppleCare in your Country.
    http://support.apple.com/kb/HE57

  • TS1474 I have missing content in my iTunes library, there is no way to contact support unless you have some sort of serial number.  My computer is not an apple computer but can't call them without it.  Only 256  songs showing up;  I had 8,000 songs on my

    I am so done with this.  8,000 songs on my iTunes app and now I only have 256 songs!!  I purchased a new computer and had backed up all my content onto an external hard drive.  When I downloaded the content onto the new computer, I was unable to access my music for 90 days!!  What a bunch of BS!  $8,000 down the drain, just like that.  This is ludicruis!  I have tried to contact support but they require some sort of serial number, don't have one, this is not an Apple computer.  So their support ***** as they only give you one option to contact them.  I still have my content on the back up but am afraid to re-download in fear I won't have access to the material for another 90 days!  Has anyone else had this problem?  I feel like I've been ripped off!
    Oh, right, in order for me to post this message I had to select a community.  If I don't, it won't post it.  What a bunch of control freaks! I'm just going to select one to get this posted and hopefully, someone can help me.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    and
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    To fine SN
    - iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
    However, Apple will charge you for telephne support since you our not within warranty

  • Upgrading to CS5.5 Design Prem from CS 4 Design Premium. Serial number not working.

    I am upgrading to CS5.5 Design Prem from CS 4 Design Premium. I am getting an error message that the serial number is not for a qualifying product.  How do I contact support to fix this?

    you'll first be prompted for your cs5.5 serial number.  you will then be prompted for your cs4 serial number.
    enter the correct number at the correct time.  otherwise, Error "The serial number is not valid for this product" | Creative Suite

  • I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .

    I just got a new iPad3 ...I was trying to download the apps but it didn't work it gives [code error 1009] what can I do .

    iPad: Basic troubleshooting
    http://support.apple.com/kb/TS3274
    iOS: Resolving update and restore alert messages
    http://support.apple.com/kb/TS1275
     Cheers, Tom

  • Upgraded from CS5 to CS6 - Serial number not for a qualifying product. Chat not available

    I get a page saying "serial number not for a qualifying product. Please try another. " during install. I upgraded from Design Standard CS5  to Design Standard CS6 .
    Also, Chat is never available to me. 6 tries to no avail so far.
    Any help would be most appreciated or if someone knows how else I can contact Adobe as Chat is never available.
    Thank you.

    I attempted to reslove via CS chat but was unable to get assitance due to it being "outdated".
    In so many words: That's BS. Only support can look into the customer database and they have to sort it out. Contact them again, escalate the case to the next level until you get someone qualified enough to resolve your issue.
    Mylenium

  • I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

    I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""

    Hi islandschool,
    Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
    Regards,
    Sarika

  • 6th gen ipod nano serial number not being recognised by support

    I have just tried to register my 6th gen ipod nano on Apple's website and I get a message that says the number is not recognised, recheck and try again.  At first used number from nano box, then tried again after connecting nano to computer (same number appears of course) but still not being recognised.  The fact that the serial number is not being recognised is not helpful when you need help from support as they also require this information before they will contact you.  Why is my nano's serial number not being recognised?  More to the point, how do I get apple to recognise it?

    Are you sure aren't mistaking I's for 1's or O's of 0s?
    If you head to Settings - General -> About, does it list the same serial # there?
    B-rock

Maybe you are looking for

  • My computer won't open Itunes, it says it has an incompatible program. I dont know how to sort it out. Can anyone help?

    Itunes wont open when i click on it but it never tells me why, so i went on troubleshoot and it found some problems and resolved them however it still says that a problem 'incompatible program' was detected and it doesnt give me an option to do anyth

  • Xcode not saving source files

    Hi Has anyone else come across an issue where Xcode doesn't save source files before a build - despite setting the For Unsaved Files preference correctly? My Java students are using Xcode 3.1.1 to create and build Java Tool projects. We've noticed th

  • Connection to the database and session

    Friends I am developing a JSP based application ,and I am storing Connection (to the database) info in a session variable in my main menu , and then I retrieve the connection session in all the pages that I navigate to. But a friend of mine told me i

  • FrameMaker 10 not printing PDFs

    When I try to print to PDF on FrameMaker,  I get the "printing book" dialog box but nothing happens....the PDF is not created and no errors are reported. If I choose to print to poscript, open Acrobat Distiller, the PDF is generated there. I recently

  • Move default location of Lightroom files

    I would like to move my lightroom files, including the catalogs and my photos, out of the My Pictures photos in Windows 7.  (I use the My Pictures folder for photos which are post-processing.)   I can't figure out how to do this -- any advice?