I started the CC (PS & LR) for Mac in October. LR keeps disappearing from the CC Apps group and shows up as "Install" in the uninstalled apps section. How can I fix this?
I started the CC (PS & LR) for Mac in October. Twice now the LR shows as "Install" instead of being one of my installed apps. The first time I spent 3 hours on the phone with customer support. He finally recommended deleting the app from my applications and then installing again. This worked for awhile but now LR no longer shows up as one of my apps. LR is on my Mac though and I have been able to use it, although I'm not using all it's features. Any clue as to why LR keeps disappearing form my CC apps?
Thanks for the help Jeff - Restarting helped.
Jeff, my rant is not directed at you as an employee of ADOBE - your prompt feedback is appreciated and will aleviate some of the antagonism I feel against ADOBE because of the business unit's decisions with litlle regard of the user's buying and using the software.
Shareholder must understand that if they try and force the hand that feeds them too far, it will stop.
I love what the software engineers are doing with the software and appreciate the individuals whose job (ADOBE employees/help desk sub-contractors) it is to try and assist, but, ADOBE’s image is tarnished in my eyes by their new subscription policy they are forcing on end-users.
So many great technologies have been killed of or completely missed an oppertunity to evovle to greatness. (Director, Freehand, Flash, Flex, etc...)
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Process: Safari [121]
Path: /Applications/Safari.app/Contents/MacOS/Safari
Identifier: com.apple.Safari
Version: 5.0.2 (6533.18.5)
Build Info: WebBrowser-75331805~5
Code Type: X86-64 (Native)
Parent Process: launchd [87]
Date/Time: 2011-05-09 13:20:22.560 -0400
OS Version: Mac OS X 10.6.6 (10J567)
Report Version: 6
Interval Since Last Report: 4207 sec
Crashes Since Last Report: 5
Per-App Interval Since Last Report: 1387 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 52B175C7-7A05-4083-8A25-8273F28F58EE
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 com.apple.Safari 0x0000000100172323 0x100000000 + 1516323
1 com.apple.Safari 0x000000010019fc20 0x100000000 + 1702944
2 com.apple.JavaScriptCore 0x00007fff89035246 JSC::JSCallbackFunction::call(JSC::ExecState*, JSC::JSObject*, JSC::JSValue, JSC::ArgList const&) + 358
3 com.apple.JavaScriptCore 0x00007fff88fe72ff cti_op_call_NotJSFunction + 415
4 ??? 0x000053c05f7e7879 0 + 92085700950137
5 com.apple.JavaScriptCore 0x00007fff890633ac JSC::Interpreter::execute(JSC::FunctionExecutable*, JSC::ExecState*, JSC::JSFunction*, JSC::JSObject*, JSC::ArgList const&, JSC::ScopeChainNode*, JSC::JSValue*) + 508
6 ??? 0x0000000114fdcec0 0 + 4647145152
7 ??? 0x0000000118de3c30 0 + 4712184880
8 com.apple.JavaScriptCore 0x00007fff8906f690 JSC::JSCallbackObject<JSC::JSObject>::~JSCallbackObject() + 0
9 ??? 0x894918ec83485355 0 + 9892465460589908821
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x00007fff8509816a kevent + 10
1 libSystem.B.dylib 0x00007fff8509a03d _dispatch_mgr_invoke + 154
2 libSystem.B.dylib 0x00007fff85099d14 _dispatch_queue_invoke + 185
3 libSystem.B.dylib 0x00007fff8509983e _dispatch_worker_thread2 + 252
4 libSystem.B.dylib 0x00007fff85099168 _pthread_wqthread + 353
5 libSystem.B.dylib 0x00007fff85099005 start_wqthread + 13
Thread 2: WebCore: IconDatabase
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.WebCore 0x00007fff83bb4d49 WebCore::IconDatabase::syncThreadMainLoop() + 249
3 com.apple.WebCore 0x00007fff83bb0e4c WebCore::IconDatabase::iconDatabaseSyncThread() + 172
4 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 3: Safari: CertRevocationChecker
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002fa3d 0x100000000 + 195133
5 com.apple.Safari 0x000000010002f9cd 0x100000000 + 195021
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 4:
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Foundation 0x00007fff8578207f +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 297
5 com.apple.Foundation 0x00007fff857030a5 __NSThread__main__ + 1429
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 5: Safari: SafeBrowsingManager
0 libSystem.B.dylib 0x00007fff8507f2da mach_msg_trap + 10
1 libSystem.B.dylib 0x00007fff8507f94d mach_msg + 59
2 com.apple.CoreFoundation 0x00007fff83a72932 __CFRunLoopRun + 1698
3 com.apple.CoreFoundation 0x00007fff83a71dbf CFRunLoopRunSpecific + 575
4 com.apple.Safari 0x000000010002fa3d 0x100000000 + 195133
5 com.apple.Safari 0x000000010002f9cd 0x100000000 + 195021
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 6:
0 libSystem.B.dylib 0x00007fff85098f8a __workq_kernreturn + 10
1 libSystem.B.dylib 0x00007fff8509939c _pthread_wqthread + 917
2 libSystem.B.dylib 0x00007fff85099005 start_wqthread + 13
Thread 7: com.apple.CFSocket.private
0 libSystem.B.dylib 0x00007fff850c2e92 select$DARWIN_EXTSN + 10
1 com.apple.CoreFoundation 0x00007fff83a94498 __CFSocketManager + 824
2 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
3 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 8: WebCore: LocalStorage
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88f0c400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.WebCore 0x00007fff83f067a1 WebCore::LocalStorageThread::threadEntryPoint() + 193
4 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
5 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 9: Safari: SnapshotStore
0 libSystem.B.dylib 0x00007fff850b9fca __semwait_signal + 10
1 libSystem.B.dylib 0x00007fff850bdde1 _pthread_cond_wait + 1286
2 com.apple.JavaScriptCore 0x00007fff88f0c400 ***::ThreadCondition::timedWait(***::Mutex&, double) + 64
3 com.apple.Safari 0x00000001001be849 0x100000000 + 1828937
4 com.apple.Safari 0x000000010004750b 0x100000000 + 292107
5 com.apple.Safari 0x0000000100047389 0x100000000 + 291721
6 libSystem.B.dylib 0x00007fff850b8536 _pthread_start + 331
7 libSystem.B.dylib 0x00007fff850b83e9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000118add588 rbx: 0x0000000118add588 rcx: 0x0000000114fed840 rdx: 0x0000000118add588
rdi: 0x0000000117615e10 rsi: 0x00007fff5fbfe220 rbp: 0x00007fff5fbfe1f0 rsp: 0x00007fff5fbfe100
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000118a71800 r11: 0x000000000000003f
r12: 0x00000001130623a0 r13: 0x0000000117615e10 r14: 0x0000000000000003 r15: 0x0000000114fed840
rip: 0x0000000100172323 rfl: 0x0000000000010206 cr2: 0x0000000000000068
Binary Images:
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0x7fff88d5c000 - 0x7fff88ddafff com.apple.CoreText 3.5.0 (???) <4D5C7932-293B-17FF-7309-B580BB1953EA> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
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0x7fff88efa000 - 0x7fff890e2ff7 com.apple.JavaScriptCore 6533.18 (6533.18.1) <C6F7B4E1-1DF6-414A-5A17-B334A814B2A0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7fff890e3000 - 0x7fff89173fff com.apple.SearchKit 1.3.0 (1.3.0) <3403E658-A54E-A79A-12EB-E090E8743984> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x7fffffe00000 - 0x7fffffe01fff libSystem.B.dylib ??? (???) <F00A8B2F-84A0-0868-1047-3A13F9114864> /usr/lib/libSystem.B.dylib
Model: MacBook4,1, BootROM MB41.00C1.B00, 2 processors, Intel Core 2 Duo, 2.1 GHz, 1 GB, SMC 1.31f1
Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x88), Broadcom BCM43xx 1.0 (5.10.131.36.1)
Bluetooth: Version 2.3.8f7, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: FUJITSU MJA2160BH FFS G1, 149.05 GB
Parallel ATA Device: MATSHITACD-RW CW-8221
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8501, 0xfd400000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8205, 0x1a100000
USB Device: Apple Internal Keyboard / Trackpad, 0x05ac (Apple Inc.), 0x0229, 0x5d200000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0x5d100000You can update to Safari 6 ...
Click here > Safari Quits Every Time Opened: Apple Support Communities
Then click the link posted by: gregoryfromcork
That will automatically download this file > Safari6Lion.pkg.download
Now quit Safari.
Go to your Downloads folder and double click that file and follow the instructions for installing.
Then restart your Mac, try Safari. -
i just purchased brad paisley hit album and two songs on play about 15 seconds then change, how can i fix this?
Assuming you are in a region where you are allowed to redownload your past purchases, delete the current copies from your iTunes library, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the report a problem links in your account history, or via Contact Support.
tt2 -
Many of my recently uploaded photos are horizontal when they should be vertical, and vice versa. I've corrected all these on my laptop but in my iPad and i Phone photo streams they are still mixed. How can I fix this? Thanks.
Add the corrected ones to your PS - PS contains only what was added to it - changes made are not applied to the PS - you have to re add the updated photos
LN -
my trackpad and keyboard on my macbook air will not connect.. how can i fix this without having to drive 2 hours to an apple store
i also have an external mouse and keyboard hooked up to it.. future shop suggested resetting the macbook. but i cant figure out how to do that.
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When I try to download an app, a message saying that my apple Id has been disabled. How can I fix this? I already reset my password.
I just did, I am waiting for them to get back to me.
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I tried re-installing firefox with no luck. no matter what i get this:
http://i237.photobucket.com/albums/ff136/BrittRyuu/alliget.png
How can i fix this?Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]
If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears.
* Use "Disable all add-ons" on the [[Safe mode]] start window to disable all extensions.
* Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")
>In Firefox 4 Safe mode also disables plugins (Tools > Add-ons > Plugins) and hardware acceleration (Tools > Options > Advanced > General) -
When I turn on my iMac, the grey screen comes on, the apple is there, the wheel turns and then it shust off. How can I fix this?
sabaideedog wrote:
Do you have an answer?
We are all volunteer end users like yourself, so please be patient. Please Google OS X Gray Screen on Startup and read the Apple Advice letter on it. Follow all the steps in the advice letter to the letter. -
My daughter in law keeps getting my texts on her phone she is on my iTunes account how can I fix this problem without turning off my iMessage?
her iPhone is probably also signed in with your Apple ID (iTunes account) for iMessage. Have her check Settings>Messages>Send & Receive on her iPhone. I'd also have her check Settings>FaceTime. If your ID is there have her sign out.
see http://support.apple.com/kb/HT5538 -
My 3rd generation ipod nano is frozen and i don't know why. iTunes says it has been corrupted and has has assigned a 1418 error code to my problem. how can i fix this?
You can only sync to one computer/iTunes library. To make this your syncing computer:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities -
When I AirPlay - mirror my iPad to the apple tv, it initially turns on, but then kicks off my iPad over and over again and will not connect or stay connected. What is going on? How can I fix it's issue? Sometimes it AirPlay/mirrors fine, and other times it does not like to connect at all. What can I do?
Intermittent issues are often a result of interference. Check www.istumbler.net (netstumbler for windows). Refer to router manual on how to change channels, make sure it's up to date.
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I am trying to sync my iphone
Go to the following address: https://account.services.mozilla.com/
If you DO NOT remember your password, press the "Forgot your password?" link and it will be sent to the e-mail address that you used for registration.
Enter your e-mail address and your password. Follow any additional prompts. '''This should remove your account and all Sync data associated with your account from the servers.'''
Then, set up a new account.
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
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