I started to udate my Ipod and now it is stuck on a screen with the Itunes logo and a USB cord, what do I do?

I started to Update my Ipod, and now it is a useless paper weight, what do I do?

Try:                                               
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable       
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar                                     

Similar Messages

  • How can I reset my ipod touch. It's stuck on a screen with the itunes logo

    Can someone please help me? I need to reset my ipod & by holding the wake button & the home button its not helping. It got like this after I tried to update the software.

    I have the same problem right now only on my Iphone.  I can't get anything on my phone but that picture.  I have tried to turn it off and on and nothing works.  I called support and they said let the phone run down and then turn it back on.  That is all I can think of to do and it will take several hours to get it to run down.

  • What do i do if my ipod touch i stuck on a screen with the itunes logo and USB cord?

    my ipod is stuck on a screen with the itunes logog and the USB cord picture and everytime i go on itunes to fix it it wont work because i cant unlock the ipod. i have also tried rebooting it but it just makes noise like a camera taking a picture. I need help because i cant find out whats wrong. PLEASE!!

    plug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:

  • I have an ipod touch 3rd gen.I used the function of erasing all content and settings and now i am stuck on this screen with the apple logo and a loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!

    i have an ipod touch 3rd gen.I used the function of erasing all contents and settings and now i am stuck with this screen showing the apple logo and the loading sign for the past 17 hours.CAN SOMEONE PLEASE HELP!!!!!!!!!!!!

    Hold down the on/off button and the home button for 20 to 30 sec, when the iPod starts and the Apple logo is on the screen release the on/off button but continue to hold the home button until you see the plug into iTunes screen.  Connect the iPod to iTunes and you should be good to go.

  • My new ipod touch is stuck on a screen with the itunes logo, a picture of the charger and an arrow between the two.

    My new ipod touch has become stuck.  The screen has an image of the itunes logo near the top an arrow pointing up just below that, and an image of the charger at the bottom.  I don't know what this means.  I've tried charging it, and turning it off and on, but it comes back to this screen every time.  Anyone else experience this and know how to fix it?  Thanks!

    plug your ipod into itunes...it may not do anything plugging it into your own itunes so you may want to try plugging it into someone elses to save the trouble. I had this same problem last week plugged it into my dads ipod and it worked (:

  • I just finished downloading and attempting the install of ios 7 on my iPhone 5.  I'm using the newest version of iTunes.  And now, I'm stuck at the screen with the iTunes logo and the plug.  But no matter what recovery mode wont work

    I just finished downloading and attempting the install of ios 7 on my iPhone 5.  I'm using the newest version of iTunes. 
    And now, I'm stuck at the screen with the iTunes logo and the plug.  But no matter how many times I try, recovery mode will not work.  My phone is currently useless unless I can figure this out.

    No problem, glad to help!
    Update: my PC USB hub was connected to a USB 3 port, I connected the 30 pin cable directly to my PC, And the restore worked just fine. Restored phone from iCloud backup and seems to be working fine.

  • My iphone 3gs will not retore. Error 3194 keeps popping up and my phone will not turn on. Its stuck on a screen with an itunes logo

    Can someone please help me with retoring my iphone 3gs. Error 3194 is constantly popping up. My phone is stuck on a screen with an itunes logo and an apple cord

    Make an appointment at an Apple store if there is one nearby.

  • My iPod won't sync to iTunes and has a screen with the iTunes logo and a charger

    This is so frustrating.
    I downloaded the latest iTunes and  iOS 8.1 for my iPod Touch 5th Gen., and now it only displays a message on it with a charger with an arrow pointing to a red iTunes logo. I've tried doing just that, but for one reason or another my iPod will not connect to iTunes. I cannot do anything on my iPod but turn it off and back on, with the same message in tow. I know my iPod is connecting to my computer, since I hear the same notification tone whenever it is plugged in or pulled out, but it will not connect to iTunes. I sincerely hope my iPod is not broken. Somebody please help.

    Try DFU mode and then restore               
      How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    iTunes: Restoring iOS software
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • My iPod Touch 4th gen is stuck on the screen with the iTunes logo and usb logo and it wont show up in itunes either. How do i fix it?

    I forgot my passcode to my ipod so i went to restore it. When it said if i waned to restore and update that was my only option. So now i clicked that and my ipod will not leave this screen. No matter what i do. I even tried literally every step such as: the DFU mode, reinstalling itunes and the apple mobile device support, hard resetting my ipod and so many things, yet they all dont seem to help. What can i do to fix this ipod.

    If you're unable to do the Restore, go into Recovery Mode per the instructions here.  You WILL lose all of your data (game scores, etc,) but, for the most part, you can redownload apps and music without be charged again.  Also, if you have IOS-7, read this.

  • ... have tried everything to restart my ipod touch. stuck on that screen with the apple logo

    My Ipod Touch suddenly stopped working. It hadtrouble starting up – then suddenly turned on after a few minutes of pushingthe start button. The next time I turned it off, it never started back up. Symptoms:
    It is stuck on the apple logo screen (with thecircle of moving bars – as if it is waiting or doing something) and never moveson from this.
    When I plug it in and try to restore it:
    Whensyncing with my back-up, I get the error: ITunes could not restore it becausean error occurred
    WhenI set up a new Ipod, everything downloads. (apps, music etc)
    It looks like it is fixed, butwhen I unplug it and try to get it to work, it is still stuck in the apple logoscreen – same as above.
    I have also updated all of the software. Still - no go!
    When it is plugged in to mycomputer, I am able to play music and see the items in the ipod. Through this,I have even updated my software. This all works .. but that screen with theapple logo does not go away and I just cannot access it manually through the touchscreen or ipod buttons.
    Who can help me?

    Did you also try to connect in recovery mode? http://support.apple.com/kb/HT1808

  • HT4623 i updated my ipad 2 with ios 702 today and it has crashed only showing me a black screen with the itunes logo and a charging cable diagram on it. wont turn on at all, any help appreciated?

    I updated my ipad 2 today with ios 702 and now my ipad has crashed only showing a itunes logo and a charging cable pidtogram on a black screen, wont turn on. Any help appreciated?

    iPad is in Recovery mode.
    Hold the Power button and Home button at the same time, keep holding, when you see the white apple logo appear and then let both go. Let it start.

  • I started to restore my ipod and i unplugged it and it is now frozen at a screen with the apple logo and an empty loading bar

    i started to restore my ipod and i unplugged it and it is now frozen at a screen with the apple logo and an empty loading bar

    Try:
    iPhone and iPod touch: Frozen and unresponsive

  • I was downloading an app and it wasnt downloadnig so i turned my ipod off and now its a just a black screen with the the loading circle. Its been like that for 10 hours. How do i get back to my home screen?

    I was downloading an app and it wasnt downloadnig so i turned my ipod off and now its a just a black screen with the the loading circle. Its been like that for 10 hours. How do i get back to my home screen? or how do i get the litle loading circle to go away.. it wont even load into itunes

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has

    hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me  ?

    Maybe:
    Restore loop (being prompted to restore again after a restore successfully completes)
    Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
    Next try placing in DFU mode and then restoring.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    Then try restoring on another computer.
    Last, make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • TS3694 My phone started an update and now the only thing that shows on the screen is the iTunes logo

    I started to update my phone and now all I get on the screen is the iTunes logo........

    Try to connect in recovery mode and restore, explained in this article:
    iOS: Unable to update or restore

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