I still cannot get firefox to boot up after downloading the update. Get message that I must restart the computer. Unable to delete the program so I can download the program again. Same message comes up.
firefox message comes up every time I try to get on the interner with firefox. I received an email about two weeks ago from Mozilla advising me to download the updated firefox program. I have not been able to get to firefox since. I have tried to delete mozilla from my computer and get the message that I must reboot the system. I get the same message when I try to get on the internet with firefox. STATEMENT IS "Your computer must be restarted to complete previous upgrade of Firefox."
Try to run the Firefox program once as Administrator (right-click firefox.exe: Run as Administrator).
If that doesn't solve the problem then remove the Firefox program folder (C:\Program Files\Mozilla Firefox\) to do a clean reinstall.
Download a fresh Firefox copy and save the file to the desktop.
*Firefox 9.0.x: http://www.mozilla.org/en-US/firefox/all.html
Uninstall your current Firefox version, if possible.
*Do NOT remove personal data when you uninstall the current version or you lose your bookmarks and other data in the profile folder.
Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.
*It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
*http://kb.mozillazine.org/Uninstalling_Firefox
Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.
*http://kb.mozillazine.org/Profile_folder_-_Firefox
*http://kb.mozillazine.org/Profile_backup
*http://kb.mozillazine.org/Standard_diagnostic_-_Firefox#Clean_reinstall
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I have updated to the lastest OS on my IPad3. No problem there. Then found I could no longer access my Itunes as there was a message 'Cannot be used as it requires version 10.6.3 or later. Go to ... and download'. I have tried four times and it won't work. I get another message saying I must sign in as administrator or contact my system administrator. I am the only one who uses this PC and have no idea what my administrator password is. Now I cannot use ITunes. Please help if you can. Thank you. Eileen Frost
Many thanks diesel. I cannot remember ever having an administrator password. Looks like I shall have to do a restore on my PC and not bother with the updates. Or maybe I could find my password from somewhere ? When I went into control panel I found a box with administrator and my name and it said password protected so I must have had one at some time. Any ideas on how I could find it ? Many thanks anyway. I always use a password to sign on but obviously that is not it. Eileen
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Cannot open firefox - or reinstall it - after today's update
After updating Firefox today to the newest version, when opening Firefox, I now get this error message: Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access them...I cannot open firefox. I downloaded it again, and when try to RUN, I get the exact same message. Please advise.
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Hi, just now my computer just popped out an error message saying that "You need to restart your computer". I was able to power the iMac back (and i'm typing from my iMac). I did some research about it and it has something to do with the kernel panic..either hardware or software. Since i was able to power back my iMac, i supposed it was software-related problem? Here's the log from /Library/Logs/DiagnosticReports/
I'm sorry it was quite long and i have no idea how to attach the text file which i have saved. What could be the problem here? And any suggestions to avoid this from happening again? My heart skipped a beat just now.. Hopefully it was no something serious such as hardware problems..
thank you!
[quote]
Mon Jan 7 04:41:39 2013
panic(cpu 1 caller 0xffffff8000545709): "complete() while dma active"@/SourceCache/xnu/xnu-1504.15.3/iokit/Kernel/IOMemoryDescriptor.cpp:2273
Backtrace (CPU 1), Frame : Return Address
0xffffff8060213ba0 : 0xffffff8000204d15
0xffffff8060213ca0 : 0xffffff8000545709
0xffffff8060213ce0 : 0xffffff7f80e90e34
0xffffff8060213d30 : 0xffffff7f80e8aac2
0xffffff8060213d80 : 0xffffff7f813c6b84
0xffffff8060213df0 : 0xffffff7f80d740ff
0xffffff8060213e20 : 0xffffff7f80d7ec07
0xffffff8060213e50 : 0xffffff7f80d7ed70
0xffffff8060213ea0 : 0xffffff7f80d7fb39
0xffffff8060213ef0 : 0xffffff7f80d7c076
0xffffff8060213f10 : 0xffffff800053b31f
0xffffff8060213f60 : 0xffffff800053afc5
0xffffff8060213fa0 : 0xffffff80002c8527
Kernel Extensions in backtrace (with dependencies):
com.apple.iokit.IOAHCIBlockStorage(1.6.6)@0xffffff7f813c4000->0xffffff7f813d8ff f
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000
com.apple.driver.AppleAHCIPort(2.2.0)@0xffffff7f80d79000->0xffffff7f80d90fff
dependency: com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000
dependency: com.apple.iokit.IOPCIFamily(2.6.8)@0xffffff7f80826000
com.apple.iokit.IOAHCIFamily(2.0.7)@0xffffff7f80d72000->0xffffff7f80d78fff
com.apple.iokit.IOStorageFamily(1.6.3)@0xffffff7f80e83000->0xffffff7f80e9cfff
BSD process name corresponding to current thread: kernel_task
Mac OS version:
10K549
Kernel version:
Darwin Kernel Version 10.8.0: Tue Jun 7 16:32:41 PDT 2011; root:xnu-1504.15.3~1/RELEASE_X86_64
System model name: iMac12,1 (Mac-942B5BF58194151B)
System uptime in nanoseconds: 16972898800986
unloaded kexts:
com.apple.driver.AppleUSBUHCI 4.2.5 (addr 0xffffff7f81330000, size 0x65536) - last unloaded 96015086516
loaded kexts:
com.google.filesystems.fusefs 2.1.9 - last loaded 8029647925508
com.bresink.driver.BRESINKx86Monitoring 9.0
com.avatron.AVExFramebuffer 1.6.1
com.Cycling74.driver.Soundflower 1.5.2
com.logmein.driver.LogMeInSoundDriver 1.0.0
com.avatron.AVExVideo 1.6.1
com.squirrels.airparrot.framebuffer 3
com.squirrels.driver.AirParrotSpeakers 1.7
com.rim.driver.BlackBerryUSBDriverInt 0.0.74
com.apple.filesystems.msdosfs 1.6.3
com.apple.driver.AppleBluetoothMultitouch 54.3
com.apple.driver.AGPM 100.12.31
com.apple.driver.AppleHWSensor 1.9.3d0
com.apple.driver.AppleMikeyHIDDriver 1.2.0
com.apple.driver.AppleHDA 2.0.8f3
com.apple.driver.AppleMikeyDriver 2.0.8f3
com.apple.driver.AppleUpstreamUserClient 3.5.7
com.apple.driver.AppleMCCSControl 1.0.26
com.apple.driver.AudioAUUC 1.57
com.apple.kext.ATIFramebuffer 6.4.2
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.1.6
com.apple.driver.AirPort.Atheros9388 426.35.3
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0a1
com.apple.filesystems.autofs 2.1.0
com.apple.driver.AppleLPC 1.5.1
com.apple.driver.AppleBacklight 170.0.48
com.apple.ATIRadeonX3000 6.4.2
com.apple.kext.AppleSMCLMU 1.5.2d10
com.apple.driver.AppleIntelHDGraphics 6.4.2
com.apple.driver.AppleIntelSNBGraphicsFB 6.4.2
com.apple.iokit.SCSITaskUserClient 2.6.9
com.apple.driver.AppleIRController 303.8
com.apple.driver.AppleUSBCardReader 2.6.1
com.apple.iokit.IOAHCIBlockStorage 1.6.6
com.apple.BootCache 31.1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.driver.AppleFWOHCI 4.7.7
com.apple.iokit.AppleBCM5701Ethernet 3.0.8b2
com.apple.driver.AppleUSBHub 4.2.5
com.apple.driver.AppleEFINVRAM 1.4.0
com.apple.driver.AppleAHCIPort 2.2.0
com.apple.driver.AppleUSBEHCI 4.2.6
com.apple.driver.AppleACPIButtons 1.3.6
com.apple.driver.AppleRTC 1.3.1
com.apple.driver.AppleHPET 1.5
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.3.6
com.apple.driver.AppleAPIC 1.4
com.apple.driver.AppleIntelCPUPowerManagementClient 142.6.0
com.apple.security.sandbox 1
com.apple.security.quarantine 0
com.apple.nke.applicationfirewall 2.1.14
com.apple.driver.AppleIntelCPUPowerManagement 142.6.0
com.apple.driver.AppleBluetoothHIDKeyboard 141.5
com.apple.driver.AppleHIDKeyboard 141.5
com.apple.driver.IOBluetoothHIDDriver 2.4.5f3
com.apple.driver.AppleMultitouchDriver 207.11
com.apple.driver.AppleProfileReadCounterAction 17
com.apple.driver.DspFuncLib 2.0.8f3
com.apple.driver.AppleProfileTimestampAction 10
com.apple.driver.AppleProfileThreadInfoAction 14
com.apple.driver.AppleProfileRegisterStateAction 10
com.apple.driver.AppleProfileKEventAction 10
com.apple.driver.AppleProfileCallstackAction 20
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.0.4
com.apple.iokit.IOSurface 74.2
com.apple.iokit.IOBluetoothSerialManager 2.4.5f3
com.apple.iokit.IOSerialFamily 10.0.3
com.apple.driver.AppleHDAController 2.0.8f3
com.apple.iokit.IOHDAFamily 2.0.8f3
com.apple.iokit.IOAudioFamily 1.8.3fc2
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.ApplePolicyControl 3.0.17
com.apple.iokit.IO80211Family 320.1
com.apple.iokit.AppleProfileFamily 41
com.apple.driver.IOPlatformPluginFamily 4.7.0a1
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.driver.AppleGraphicsControl 3.0.17
com.apple.driver.AppleBacklightExpert 1.0.2
com.apple.driver.AppleThunderboltEDMSink 1.1.3
com.apple.driver.AppleThunderboltEDMSource 1.1.3
com.apple.kext.ATI6000Controller 6.4.2
com.apple.kext.ATISupport 6.4.2
com.apple.iokit.IONDRVSupport 2.2.1
com.apple.iokit.IOGraphicsFamily 2.2.1
com.apple.driver.AppleSMC 3.1.0d5
com.apple.driver.AppleThunderboltDPOutAdapter 1.5.9
com.apple.driver.AppleThunderboltDPInAdapter 1.5.9
com.apple.driver.AppleThunderboltDPAdapterFamily 1.5.9
com.apple.driver.AppleThunderboltPCIDownAdapter 1.2.1
com.apple.driver.BroadcomUSBBluetoothHCIController 2.4.5f3
com.apple.driver.AppleUSBBluetoothHCIController 2.4.5f3
com.apple.iokit.IOBluetoothFamily 2.4.5f3
com.apple.iokit.IOSCSIMultimediaCommandsDevice 2.6.9
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.6.1
com.apple.iokit.IOUSBHIDDriver 4.2.5
com.apple.iokit.IOAHCISerialATAPI 1.2.6
com.apple.driver.AppleUSBMergeNub 4.2.5
com.apple.driver.XsanFilter 402.1
com.apple.driver.AppleThunderboltNHI 1.3.2
com.apple.iokit.IOThunderboltFamily 1.7.4
com.apple.iokit.IOFireWireFamily 4.2.7
com.apple.iokit.IONetworkingFamily 1.10
com.apple.iokit.IOUSBUserClient 4.2.4
com.apple.iokit.IOAHCIFamily 2.0.7
com.apple.driver.AppleEFIRuntime 1.4.0
com.apple.iokit.IOHIDFamily 1.6.6
com.apple.iokit.IOSMBusFamily 1.1
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 6
com.apple.iokit.IOUSBMassStorageClass 2.6.7
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIBlockCommandsDevice 2.6.9
com.apple.iokit.IOSCSIArchitectureModelFamily 2.6.9
com.apple.iokit.IOUSBFamily 4.2.6
com.apple.driver.DiskImages 289.1
com.apple.iokit.IOStorageFamily 1.6.3
com.apple.driver.AppleACPIPlatform 1.3.6
com.apple.iokit.IOPCIFamily 2.6.8
com.apple.iokit.IOACPIFamily 1.3.0
[/quote]Suggest you uninstall SoundFlower, LogMeIn and AirParrot and see if that changes anything.
Allan -
I cannot open Firefox on my system as a message opens that tells me I must close the session that is currently running. However, I have not opened it and it doesn't show anywhere on my computer that it is open. The error message tells me that I must restart my computer which I have to do to get past this point. Then it works fine after that. I have been using Firefox for about 5 months and it has happened about 6 times now. A bit frustrating I must say. Thank you for your assistance on this matter.
Open Task Manager and click on the Processes tab. Scroll down to "Firefox.exe" , click on that line and click on "End Process" button.
-
A gray screen comes on and says i must restart my computer
I was watching a show on MTV.com and suddenly the computer froze and a gray screen came down and said that I must restart my computer. Do I have a virus? I am also using OS Lion. Please help! Thanks
Interval Since Last Panic Report: 517878 sec
Panics Since Last Report: 1
Anonymous UUID: A33A06A7-35F6-4227-8031-16A17AF70948
Thu Sep 15 16:57:38 2011
panic(cpu 0 caller 0xffffff80002c268d): Kernel trap at 0xffffff7f80ebcfb0, type 14=page fault, registers:
CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x0000000000100000, CR4: 0x0000000000000660
RAX: 0xffffff806b4df004, RBX: 0xffffff8000000000, RCX: 0x0000000000000000, RDX: 0xffffff80000000e0
RSP: 0xffffff807f40bce0, RBP: 0xffffff807f40bd10, RSI: 0xffffff8000000000, RDI: 0xffffff806b4da004
R8: 0x0000000000000001, R9: 0x00000000080e9bba, R10: 0x000000008f804126, R11: 0x00000000008f8041
R12: 0xffffff806b4da004, R13: 0x0000000000000000, R14: 0xffffff806b4da004, R15: 0x0000000000000000
RFL: 0x0000000000010282, RIP: 0xffffff7f80ebcfb0, CS: 0x0000000000000008, SS: 0x0000000000000000
CR2: 0x0000000000000000, Error code: 0x0000000000000002, Faulting CPU: 0x0
Backtrace (CPU 0), Frame : Return Address
0xffffff807f40b9a0 : 0xffffff8000220702
0xffffff807f40ba20 : 0xffffff80002c268d
0xffffff807f40bbc0 : 0xffffff80002d7a3d
0xffffff807f40bbe0 : 0xffffff7f80ebcfb0
0xffffff807f40bd10 : 0xffffff7f80eeb559
0xffffff807f40bd50 : 0xffffff7f80ebd9f1
0xffffff807f40be80 : 0xffffff7f80eb612d
0xffffff807f40bec0 : 0xffffff7f80e76936
0xffffff807f40bef0 : 0xffffff8000639626
0xffffff807f40bf30 : 0xffffff80006383a0
0xffffff807f40bf70 : 0xffffff8000638244
0xffffff807f40bfb0 : 0xffffff8000820057
Kernel Extensions in backtrace:
com.apple.driver.AirPort.Atheros40(500.55.5)[01000ACB-C064-3F42-820F-BDE2008267 25]@0xffffff7f80e57000->0xffffff7f80f96fff
dependency: com.apple.iokit.IOPCIFamily(2.6.5)[95ABB490-3AB5-3D5E-9C21-67089A9AE6A1]@0xffff ff7f80821000
dependency: com.apple.iokit.IO80211Family(400.40)[78A58272-2170-3068-9C63-88301C99C406]@0xf fffff7f80e1f000
dependency: com.apple.iokit.IONetworkingFamily(2.0)[59A00F6B-3710-3E07-9921-70C45782FF8C]@0 xffffff7f8091d000
BSD process name corresponding to current thread: kernel_task
Boot args: 0x0
Mac OS version:
11B26
Kernel version:
Darwin Kernel Version 11.1.0: Tue Jul 26 16:07:11 PDT 2011; root:xnu-1699.22.81~1/RELEASE_X86_64
Kernel UUID: D52AAB80-B2BC-3C6E-BBEA-78BD28064998
System model name: iMac10,1 (Mac-F2268CC8)
System uptime in nanoseconds: 65442456033032
last loaded kext at 65425304353727: com.apple.iokit.IOAVBFamily 1.0.0d22 (addr 0xffffff7f80796000, size 36864)
last unloaded kext at 65205919342983: com.apple.iokit.IOEthernetAVBController 1.0.0d5 (addr 0xffffff7f8078d000, size 20480)
loaded kexts:
com.parallels.kext.prl_vnic 6.0 12094.676494
com.parallels.kext.prl_netbridge 6.0 12094.676494
com.parallels.kext.prl_usb_connect 6.0 12094.676494
com.parallels.kext.prl_hid_hook 6.0 12094.676494
com.parallels.kext.prl_hypervisor 6.0 12094.676494
com.apple.driver.AppleUSBCDC 4.1.15
com.apple.driver.AppleHWSensor 1.9.4d0
com.apple.driver.AppleBluetoothMultitouch 66.3
com.apple.filesystems.autofs 3.0
com.apple.driver.AGPM 100.12.40
com.apple.driver.AppleMikeyHIDDriver 122
com.apple.driver.AppleHDA 2.1.1f12
com.apple.driver.AppleMikeyDriver 2.1.1f12
com.apple.driver.AudioAUUC 1.59
com.apple.driver.AppleUpstreamUserClient 3.5.9
com.apple.driver.AppleMCCSControl 1.0.24
com.apple.kext.ATIFramebuffer 7.0.4
com.apple.ATIRadeonX2000 7.0.4
com.apple.driver.AppleBacklight 170.1.9
com.apple.driver.AirPort.Atheros40 500.55.5
com.apple.driver.ACPI_SMC_PlatformPlugin 4.7.0b2
com.apple.driver.AppleLPC 1.5.1
com.apple.iokit.IOUserEthernet 1.0.0d1
com.apple.Dont_Steal_Mac_OS_X 7.0.0
com.apple.driver.AudioIPCDriver 1.2.0
com.apple.driver.AppleIRController 309
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0d1
com.apple.BootCache 32
com.apple.driver.AppleUSBCardReader 3.0.0
com.apple.iokit.SCSITaskUserClient 3.0.0
com.apple.iokit.IOAHCIBlockStorage 2.0.0
com.apple.driver.AppleFWOHCI 4.8.6
com.apple.nvenet 2.0.17
com.apple.driver.AppleAHCIPort 2.1.8
com.apple.driver.AppleEFINVRAM 1.5.0
com.apple.driver.AppleRTC 1.4
com.apple.driver.AppleUSBHub 4.4.0
com.apple.driver.AppleUSBEHCI 4.4.0
com.apple.driver.AppleUSBOHCI 4.4.0
com.apple.driver.AppleHPET 1.6
com.apple.driver.AppleACPIButtons 1.4
com.apple.driver.AppleSMBIOS 1.7
com.apple.driver.AppleACPIEC 1.4
com.apple.driver.AppleAPIC 1.5
com.apple.driver.AppleIntelCPUPowerManagementClient 166.0.0
com.apple.nke.applicationfirewall 3.0.30
com.apple.security.quarantine 1
com.apple.driver.AppleIntelCPUPowerManagement 166.0.0
com.apple.iokit.IOAVBFamily 1.0.0d22
com.apple.iokit.IOEthernetAVBController 1.0.0d5
com.apple.driver.AppleBluetoothHIDKeyboard 152.3
com.apple.driver.AppleHIDKeyboard 152.3
com.apple.driver.AppleMultitouchDriver 220.62
com.apple.driver.IOBluetoothHIDDriver 2.5f17
com.apple.kext.triggers 1.0
com.apple.iokit.IOBluetoothSerialManager 2.5f17
com.apple.iokit.IOSerialFamily 10.0.5
com.apple.driver.DspFuncLib 2.1.1f12
com.apple.driver.AppleSMBusController 1.0.10d0
com.apple.iokit.IOFireWireIP 2.2.3
com.apple.driver.AppleBacklightExpert 1.0.3
com.apple.iokit.IONDRVSupport 2.3
com.apple.kext.ATI4600Controller 7.0.4
com.apple.kext.ATISupport 7.0.4
com.apple.driver.AppleHDAController 2.1.1f12
com.apple.iokit.IOHDAFamily 2.1.1f12
com.apple.iokit.IO80211Family 400.40
com.apple.driver.IOPlatformPluginFamily 4.7.0b2
com.apple.driver.AppleSMBusPCI 1.0.10d0
com.apple.iokit.IOSurface 80.0
com.apple.iokit.IOGraphicsFamily 2.3
com.apple.driver.AppleSMC 3.1.1d2
com.apple.iokit.IOAudioFamily 1.8.3fc11
com.apple.kext.OSvKernDSPLib 1.3
com.apple.driver.BroadcomUSBBluetoothHCIController 2.5f17
com.apple.driver.AppleUSBBluetoothHCIController 2.5f17
com.apple.iokit.IOBluetoothFamily 2.5f17
com.apple.iokit.IOUSBHIDDriver 4.4.0
com.apple.iokit.IOSCSIBlockCommandsDevice 3.0.0
com.apple.iokit.IOUSBMassStorageClass 3.0.0
com.apple.driver.AppleUSBMergeNub 4.4.0
com.apple.driver.AppleUSBComposite 3.9.0
com.apple.iokit.IOSCSIMultimediaCommandsDevice 3.0.0
com.apple.iokit.IOBDStorageFamily 1.6
com.apple.iokit.IODVDStorageFamily 1.6
com.apple.iokit.IOCDStorageFamily 1.7
com.apple.driver.XsanFilter 403
com.apple.iokit.IOAHCISerialATAPI 2.0.0
com.apple.iokit.IOSCSIArchitectureModelFamily 3.0.0
com.apple.iokit.IOFireWireFamily 4.4.3
com.apple.iokit.IONetworkingFamily 2.0
com.apple.iokit.IOAHCIFamily 2.0.6
com.apple.iokit.IOUSBUserClient 4.4.0
com.apple.iokit.IOUSBFamily 4.4.0
com.apple.driver.NVSMU 2.2.9
com.apple.driver.AppleEFIRuntime 1.5.0
com.apple.iokit.IOHIDFamily 1.7.0
com.apple.iokit.IOSMBusFamily 1.1
com.apple.security.sandbox 165
com.apple.kext.AppleMatch 1.0.0d1
com.apple.security.TMSafetyNet 7
com.apple.driver.DiskImages 326
com.apple.iokit.IOStorageFamily 1.7
com.apple.driver.AppleKeyStore 28.18
com.apple.driver.AppleACPIPlatform 1.4
com.apple.iokit.IOPCIFamily 2.6.5
com.apple.iokit.IOACPIFamily 1.4
System Profile:
Model: iMac10,1, BootROM IM101.00CC.B00, 2 processors, Intel Core 2 Duo, 3.06 GHz, 4 GB, SMC 1.52f9
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: BANK 0/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
Memory Module: BANK 1/DIMM1, 2 GB, DDR3, 1067 MHz, 0x802C, 0x31364A53463235363634485A2D3147314631
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 4.0.55.4-P2P
Bluetooth: Version 2.5.0f17, 2 service, 19 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: ST31000528ASQ, 1 TB
Serial ATA Device: OPTIARC DVD RW AD-5680H
USB Device: Photosmart C4500 series, 0x03f0 (Hewlett Packard), 0x6b11, 0x24100000 / 3
USB Device: Built-in iSight, apple_vendor_id, 0x8502, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 3
USB Device: SCR3310 v2.0 USB SC Reader, 0x04e6 (Shuttle Technology), 0x5116, 0x04300000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8215, 0x06110000 / 5 -
OS X 10.4.10 Error Message - "you must restart this computer ..."
Hello. I've started up my Powerbook G4 twice and have received a message stating "You must restart this computer..." with instructions to hold down start button to do so. I've had this unit for nearly 5 years with no issues. Am not running any external equipment. I've read that it may be a "Kernal Panic". What is this? I was instructed by a particular posting to record the "panic log". Could someone instruct me further as to my best possible solution? Here are the specifics on my unit and the text from the "panic log"
Machine Name: PowerBook G4 12"
Machine Model: PowerBook6,1
CPU Type: PowerPC G4 (3.3)
Number Of CPUs: 1
CPU Speed: 867 MHz
Memory: 640 MB
** Panic Log Text Begins Here **
Wed Jan 2 18:54:01 2008
panic(cpu 0 caller 0x000A8A00): Uncorrectable machine check: pc = 00000000008D0468, msr = 0000000000149030, dsisr = 42000000, dar = 0000000019B953DC
AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
L2FIR = 0000000000000000, BusFir = 0000000000000000
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8A00 0x000A7C90 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x2405F000)
PC=0x008D0468; MSR=0x00149030; DAR=0x19B953DC; DSISR=0x42000000; LR=0x008A9428; R1=0x0F993D80; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x00032D00 0x008A9428 0x0003C884 0x000A9514
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(405.3)@0x8a6000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5c2000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48c000
Exception state (sv=0x23C4C000)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.10.0: Wed May 23 16:50:59 PDT 2007; root:xnu-792.21.3~1/RELEASE_PPC
Wed Jan 2 19:05:21 2008
panic(cpu 0 caller 0x000A8A00): Uncorrectable machine check: pc = 00000000008D04F0, msr = 0000000000149030, dsisr = 40000000, dar = 00000000E027A2D8
AsyncSrc = 0000000000000000, CoreFIR = 0000000000000000
L2FIR = 0000000000000000, BusFir = 00000000fff00000
Latest stack backtrace for cpu 0:
Backtrace:
0x000952D8 0x000957F0 0x00026898 0x000A8A00 0x000A7C90 0x000AB980
Proceeding back via exception chain:
Exception state (sv=0x2EEF1280)
PC=0x008D04F0; MSR=0x00149030; DAR=0xE027A2D8; DSISR=0x40000000; LR=0x008A9428; R1=0x0F963D80; XCP=0x00000008 (0x200 - Machine check)
Backtrace:
0x0038DFCC 0x008A9428 0x0003C884 0x000A9514
Kernel loadable modules in backtrace (with dependencies):
com.apple.iokit.AppleAirPort2(405.3)@0x8a6000
dependency: com.apple.iokit.IONetworkingFamily(1.5.0)@0x5c2000
dependency: com.apple.iokit.IOPCIFamily(1.7)@0x48c000
Exception state (sv=0x00D07000)
PC=0x00000000; MSR=0x0000D030; DAR=0x00000000; DSISR=0x00000000; LR=0x00000000; R1=0x00000000; XCP=0x00000000 (Unknown)
Kernel version:
Darwin Kernel Version 8.10.0: Wed May 23 16:50:59 PDT 2007; root:xnu-792.21.3~1/RELEASE_PPC
** End Panic Log Text **
Thanks
Edward CEdward:
Welcome to Apple Discussions.
You are, indeed, having a kernel panic (your computer, that is )
From the panic log you posted my guess is that your Airport card is the culprit. I suggest that you remove the Airport Express card and then try starting up again. If all goes well, clean off the contacts of the Airport card and replace it and see what happens. If the KPs return, you will need to replace the Airport card with a new one.
Please do post back with further questions or with an update.
Cheers
cornelius -
I cannot use Firefox for over a year now as I get a 404 error message; it is frozen on the Hulu site.
Are you using a bookmark or does this also happen if you type the address of the main (home) page of the website?
Bookmarked pages can become invalid, so you may have to enter the main page and then navigate to the wanted page.
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies" -
I am trying to insrtall firefox. Every time I try I get a message that I must uninstall a previous firefox that apprently never uninstalled. I am told to reboot my compurter to make that happen but it never goes away. I have tried this three times now and am getting no where.
Several take home messages here:
always back up before you update.
always back up anything you don't want to lose. Kind of like flossing. Only floss the teeth you don't want to lose.
Norton is very, very bad software, and you should get rid of it.
You don't need antivirus software on your mac. Antivirus software on macs causes more trouble than it is worth.
Your hard drive may be failing and thus may not be salvageable.
You could try booting into the recovery partition and seeing if you can repair your hard drive.
If that doesn't work, then there is a small chance that a third party utility (like Disk Warrior or TechTool) might be able to fix your drive (if it is not failing).
If that doesn't work, you may be able to send your drive and a lot of cash to a drive recovery service and see if they can get your files off it.
In the mean time, get notes and slides from a (smart) friend. -
I am a first time user. When I try to purchase a song and enter my ID and password and hit buy, the system indicates that the account is new and I should preview my account info. I do that, enter Paypal as my purchase option, get verification, and try to purchase again same message. How do I get out of this loop so that I can buy?
sharonthome wrote:
I had itunes on my old eMac, now I have a MacBook Pro. itunes says I have $19.70 in my account, but when I try to buy a song all that comes up is my credit card.
Sounds like you have abn expired credit card linked o yoru accopunt.
View your iTunes account payment info and select None for the CC.
You may need to first add a valid card number before you can remove it. -
I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer. This is the error I receive: Please wait... If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by visiting http://www.adobe.com/go/reader_download. For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader. Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other countries.
Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
-
I get a message that itunes has stopped working. When I check out why it is because of the dep security on my computer. When I try to find the program for itunes for the .exe file i cannot find it to turn off the dep for that file
I found the file but when I added it to the list for the Data Execution Program to ignore , I received a message that the Program.x86/itunes file must have the DEP on in order to run. Anyone else having this problem ?
-
When I go into itunes to sync my computer with my iphone I keep getting message that I must download itunes 10.5, so how come I keep downloading it, but it keeps giving me this message and I can't sync?
What version of iTunes are you currently running? To check, in iTunes go "Help > About iTunes" and wait for the version number to scroll up from the bottom of the screen. For example, I see:
iTunes: 10.5.2.11 -
I cannot get itunes to download. I have a PC with windows 7. I had itunes but got a message that told me to uninstall and reinstall intunes. I uninstalled but now can't reinstall. How can I get itunes to install again? I click on the download itunes button and it immediatly takes me to the page that says thank you for installing itunes. But it doesn't install. I'm getting so frustrated!! Can anyone tell me how to install itunes???? Thanks.
This iPod Classic Community forum is a bad place to post your problem with iTunes, phone support wouild be good. but if you like to talk to support people, post your iTunes problem to the iTunes community forum.
Or you can read this Apple Support Article on Re-installing iTunes
Have a nice day! -
I keep getting a message that states to restart to complete a prevoius upgrade of firefox but it never upgrades. Please help
Please try to perform the steps mentioned on below links
Sign out, Sign in | Creative Cloud Desktop app
Sign in, activation, or connection errors | CS5.5 and later
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