I still cannot login to Creative Cloud after 3 months. Your intervention had no effect. Please cancel my subscription, as already suggested by your technical expert. If I subsequently rejoin might that solve the problem?

Oliverfauve I am sorry you have faced difficulty establishing a connection between the computer and our activation server. If you have already completed the steps listed in Sign in, activation, or connection errors | CC, CS6, CS5.5 - http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html then I would recommend working directly with our support team. If you have done so already can you please post the case number so that I can review the interaction?
If you would like to cancel your membership then please contact our support team directly at Contact Customer Care.

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HT1414 I have broken the glass on my ipod touch. I am having trouble with some of my apps opening when I touch the screen. Can the glass be replaced? Will that solve the problem?

I have broken the glass on my ipod touch. I am having trouble with some of my apps opening when I touch the screen. Can the glass be replaced? Will that solve the problem?

Very likely yes.
Apple will exchange your iPod for a refurbished one for $199 if a 64 GB 4G, $99 for the other 4G iPods and $149 for a 5G. They do not fix yours.
Apple - iPod Repair price
A third-party place like the following maybe less. Google for more.
iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
Replace the screen yourself if you are up to it
iPod Touch Repair – iFixit

My new macbook air sometimes has trouble starting up. It gets stuck at various stages. I have reinstalled Lion twice. That solves the problem for a few days and then in reoccurs. Any ideas? Thanks, Marty

My new macbook air sometimes has difficulty booting up. I reinstalled Lion twice. That soves the problem temporarily and then after a few days it reoccurs. It also has trouble at times opening mail or Microsoft Word. Any ideas? Thanks, Marty

Marty,
Can you elaborate on what you mean by "difficulty" during the boot sequence? When/where is the difficulty occurring? Are you getting to the Apple logo? Apple logo with spinning gear? Blue screen? Login window? There's many phases to the boot sequence and when it fails can go a long way in determing what's causing the problem.
Also, what sort of third party software is installed? It sounds like at a minimum you've installed Microsoft Office? Anything else?
Lastly, after you reinstall Lion do you perform a restore from backup or remigrate your data/content right back into the new OS? If so that could potentially be the problem right there. But truthfully there's more information that needs to be provided to begin recommending troubleshooting steps.

Cannot login to Creative Cloud, "Unable to reach Adobe servers," error message, but other people in the office can login.

All Adobe apps have the "Sync Settings" button grayed out, and in the Creative Cloud app the prefs are grayed out. I think all these problems started with the last Yosemite 10.10.2 update. That was the same time my palates stopped working on dual monitors with any Adobe app. Help? Please? I already tried deleting the OOBE folder.

Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788
-http://blogs.adobe.com/creativecloud/creative-cloud-and-yosemite/
-https://helpx.adobe.com/x-productkb/global/mac-os-yosemite-compatability.html

Cannot login to Creative Cloud admin console

trying to login to https://adminconsole.adobe.com/ and get this error:
We're sorry, but something seems to be wrong on our end. Please try again later. If the problem persists, contact customer support and they'll be glad to help you out.

And a few minutes after posting the above I realised my error
I have three different Adobe IDs, two at work and one personal account. I was logging in with the wrong Adobe ID, one of my work accounts but the one that isn't the admin for our Creative Cloud membership.
Just thought it was worth posting something here in case anyone else suffers the same thing for the same reason. It was the small matter of logging in with a .net email address when it should have been the .com.
Feeling stupid now

I cannot login to Creative Cloud. It logs me out immediately.

Whenever I try to log into Creative Cloud, I get the message that "You've been signed out".
Any ideas?

Sign Out When Sign In http://forums.adobe.com/thread/1450581?tstart=0 may help
-and http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html
And, just in case you ever have this problem...
BLANK Cloud Screen http://forums.adobe.com/message/5484303
-and step by step http://forums.adobe.com/thread/1440508?tstart=0
-and http://helpx.adobe.com/creative-cloud/kb/blank-white-screen-ccp.html

TS4222 What I did was delete mobile me and that solved the problem.

I went into my harddrive and then went into system preferences then Library deleted Mobile me. Then I went into my shared section and followed the same route with my password I deleted all of Moblie Me and now I don't have any problems with iCloud or with iPhoto.

Your intro notes that you're going back to school to learn how to create products for iOS or OS X. As you learn more about creating software, you'll likely come to realize that deleting components of OS X - or of any other complex application - can lead to problems later on.
The problems that can arise do depend entirely on the particular component(s) that were deleted, and what their particular relationships were in the larger system.
Additionally, complex software packages will often include self-updating and sometimes self-repair features, and OS X is no different here. These self-updating mechanisms will then replace the components as software updates arrive, meaning that you'll be re-deleting the same components after upgrades.
And oiut of curiousity, what were the particular problems you were having with iCloud and iPhoto? (Apple's MobileMe service was retired at the end of June 2012, so I'd not expect iPhoto or iClould to be using that feature (successfully) any more.)

HT4009 I attempted an in app purchase of gems in Clash of Clans. After entering my password I got a pop up saying "Your purchase could not be completed" & directing me to support at this site. I have not found anything here that solves the problem.

I attempted to purchase gems as an in app purchase in Clash of Clans. After entering my password I got a pop up saying the purchase could not be completed & telling me to go to the support page. My settings allow in app purchases. Why am I unable to make in app purchases?

If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users here on these forums, we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

Yes, that solved the problem, but clicking on that didn't work.

A reply was sent to my email, but clicking on the line saying my problem was solved led only to a "cannot find the server". So I went to Mozilla site and signed in, but there was nothing in my inbox there. So I am sending the contribution to 650 Castro Street, Suite 300, Mountain View, CA 94041. So everything is find here, but does the aoove mean there is a problem?

hello Jfnewell, <del>your old thread is here: https://support.mozilla.org/en-US/questions/979281</del>. i did delete my answer there and created a new one because of some spelling errors i've made, so maybe this was causing an issue. sorry for the hiccups & thanks again for your contribution!

I have 2 iphones registered under the same appleID. Every text message that is sent to my phone, the other phone receives as well. If I turn "imessage" off on the other phone, will this solve the problem from her receiving text messages meant for me?

I have 2 Iphones, registered under the same AppleID. Mine, and my mom's. I recently (today) did the software udate for her phone, and ever since-she receives every message i send to my girlfriend, and every response that my girlfriend sends to me. I read up on Imessage, and checked the settings on both phones. On each phone "imessage"was turned on, so i turned Imessage off. Will this solve the problem of my mom receiving every message that i send and receive? Also, if i turn Imessage back on, on my phone-will i still have privacy to text?

Why not create a second Apple ID? Wouldn't that solve the problem much more straightforwardly?
Here's a helpful website: http://www.apple.com/support/appleid/

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of

After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014. It states "Adobe Premiere Pro 2014.2 has stopped working. A problem has caused it to stop working. Windows will close the program and notify you of a solution." When I used the trial I never received this message. Now after purchasing it I receive this error each time I open PP and am unable to use. it. Any ideas or support to fix this issue?

What does the detailed crash report say?
And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

I cannot install creative cloud after running the cleanup tool can any one help

I cannot install creative cloud after running the cleanup tool can any one help?

Hi len@iostudios,
Please follow the link https://helpx.adobe.com/download-install.html to install creative cloud.
Incase you have any issue
Please let us know with the exact error or attach the screenshot if possible.
Regards

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it

I had creative cloud installed in a parallels deskto virtual machine on my mac, I delete the virtual machine without deactivate the creative cloud. after reinstall a new VM running windows 8.1. pro 64 bits, I downloaded the creative cloud installer but it does not install ang give an Error code 72, it is assuming that I already are using the Creative cloud in 2 computer, but itis no the case, how to solve this situation?

Dave: I did the Microsoft Update two days before this happened, and rebooted as required. I just created a new restore point and lauched Creative Cloud. Now I get the famous white screen:
It just sits and spins (been 10 minutes now).
Fortunately, I saved away this command (which I've had to use 4 or 5 times already):
del %USERPROFILE%\AppData\Local\Adobe\OOBE\opm.db
Unfortunately now, I get this (even after closing the above window):
The process cannot access the file because it is being used by another process.
So I killed everything that said "Adobe" in the task manager and this time, the command succeeded.
Fortunately, the current apps seem to still work. I can't seem to find the "Creative Cloud" app in the applications on my system, but I launched Photoshop CC, told it to look for updates, and got a list of the 5 prgorams that need updates in the Adobe Application manager:
I will proceed with the updates, holding my breath.

Problem with login on creative cloud app for windows.

Hi everyone.
Since yesterday I am having problems logging in at Creative Cloud on my windows desktop. I insert the user + password and after a few seconds i receive a message that I just logged off, without event logging in first.
Here is a screenshot.
Translating from portuguese, it says:
"you logged off"
"Login to continue"
In other words: I am unable to login, and I receive this weird messe like i had just logged off.
Please help.

Hi Ronaldo,
If you are continuing to experience difficulties with being unable to sign into the Creative Cloud desktop application then please see Unable to sign in to Creative Cloud after latest update - http://helpx.adobe.com/creative-cloud/kb/unable-login-creative-cloud-248.html.
Thank you for posting on Adobe Forums.

Help needed, M getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem but instead I cannot login I to my itune account.

Help needed,
I am getting this message sandbox environment error no test user account, when downloading any application from iTunes, friend told me to sign out and sign in iTunes it might solve the problem , and i triyed it but still I cannot login I to my itune account. Same message keeping. Popping up, this problem started supricly today.

Take a look at the instructions here.
http://www.technogal.net/2012/03/this-is-not-test-user-account-please.html

I still cannot login to Creative Cloud after 3 months. Your intervention had no effect. Please cancel my subscription, as already suggested by your technical expert. If I subsequently rejoin might that solve the problem?

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