I still have not gotten my serial number
I am waiting on my eligibility to be assessed and approved ... the documentation says 1-2 workign days ... it's been a week? Is this normal?
You should contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/
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After installing asked me a serial number! I have not received any serial number!
hello, I downloaded the CC, and Muse, on my Macbook Pro, after installing asked me a serial number! I have not received any serial number! Just received a thank you email and explaining the first steps to be taken, yet not have the serial number and can not ultilizar Adobe Muse! Already tried all the alternatives that the site offers for troubleshooting and always the pages are unavailable !!!
Hello,
As confirmed by you Muse is asking for serial number on launch. Most of the time this happens because of Hosts file on the machine.
Please go ahead and rename the hosts file on your machine and you should be all set. here are the steps for both MAC and Windows.
Windows:
1. Go to following location. C:\Windows\System32\drivers\etc
2. Rename the file "Hosts" to "hostsold"
3 Relaunch Muse and sign in with your Adobe ID, you should be all set.
MAC:
1. Go to Finder > Go > Go to Folder
2. Type /etc and hit Return
3. Rename the file "Hosts" to "hostsold"
4. Relaunch Muse and sign in with your Adobe ID, you should be all set.
Regards
Vivek -
Hello me my adobe cc expired and I have already paid and I have not received my serial number, who would wonder about that.
Hi GreenhatDesarrollo ,
For Creative cloud applications to work you dont need a serial number . CC works on the basis of your Adobe Id & Password so in our case right now I would request you to kindly launch the product and wait for the trial message to come up . Once you have the trial message up , kindly click on Licensing This software and then use your Adobe id & Password that we have used to purchase the creative cloud .
Kindly let me know if this works fine for you or if you require any further support from our side .
Cheers,
kartikay Sharma -
I have a case number but have not received my serial number yet after 4 days. Please help.
Do you know where I go to do contact Adobe directly, please?
On Tue, May 5, 2015 at 11:06 AM, Barbara B. <[email protected]> -
I cannot access photoshop (I have not received a serial number)
When I try to open the program it asks me for a serial number to license the software, even though I've bought the photography plan on my account and am signed in. How do I access photoshop?
Hi,
Creative Cloud Photography plan is a subscription based service which does not required any serial number or any code.
I would recommend trying the steps mentioned below:
1. Launch the application which says you are in trial mode.
2. On the Creative Cloud application trial screen, click on "License this Software".
3. Sign in with your Adobe ID associated with your Creative Cloud membership.
If this issue still persists then please check the below mentioned link.
When I open my Creative Cloud application it asks me for my serial number?
Let me know if you need more help.
Thanks,
Eshant Jindal -
I need a registration number. Or some way to continue using Photoshop beyond the 29 days remaining the trail counter says I have left.
Not having direct access to a customer service agent is crap service, by the way. It's unfortunate I desperately need to get art painted and don't have time to look for, or learn, a different paint package.
e3D is dependent on specific hardware requirements, most notably a suitable graphics card. Since you haven't provided any proper system info, we can't give you any specific advice.
Mylenium -
Like the thread topic says. I need help getting Aperture onto my new macbook pro that does not have a drive. I have no need for a drive after this to be honest just need my programs back on it. Thanks.
Two options:
Make a disk image or a clone of the installer CD on your Mac that has a super drive - you can create a disk image using Disk Utility or use Carbon Copy Cloner (if you have it) to clone the DVD to a thumbsdrive. Then run the installer on your MBY from this copy.
Or download the Trial Installer and install from there:
Download the Aperture 3.1 Trial. http://appldnld.apple.com.edgesuite.net/content.info.apple.com/Aperture/061-8328 .20101020.AprE3/ApertureTrial3.1.dmg
Open the Aperture Trial disc image.
Double-click the "Aperture Trial.mpkg" file.
Follow the onscreen instructions to install Aperture.
After the installation completes, choose Software Update from the Apple () menu.
Install the Aperture 3.4 update from the list of available updates.
Regards
Léonie -
I paid for premium,but still have not gotten it
I have already paid for premium,but still haven't recieved it
Hey welcome to the Spotify Community.
Based on your post it sounds like you might have two different accounts with us. Please answer the questions on this site to determine the best way to fix this quickly for your account--thanks!
https://community.spotify.com/t5/custom/page/page-id/HelpFlow-Account -
I joined the Creative Cloud membership - Student & Teacher Edition (one-year) and I'm sure I've paid for plan , but why the software (PS , AE , AI ...) still ask me input the serial number? and I have not received the serial number in email
Could anyone help me? Thank you so muchHosts file is an essential file required for computers.
If you had renamed the "Hosts file" and if you are using Windows 7 operating system , please use the below link and run Fix it tool .
http://go.microsoft.com/?linkid=9668866
This will Reset Hosts file and create fresh new default hosts file with no Adobe entries.
Windrows 8 / 8.1 ???
Please refer below link :
How can I reset the Hosts file back to the default?
Check under Summary option : -
I entered two itunes gift cards this morning, and still have not received a conformation number nor has it shown up in my itunes account. What should I do?
Hello Tntingey,
The gift card you've given your father must be redeemed via the steps below.
Redeeming iTunes Gift Cards and content codes
http://support.apple.com/en-us/HT201209
Cheers,
Allen -
I thought I had sent my sister a gift card before the holidays. I did not get confirmation and nothing arrived.
So I tried to send a gift card to her from my ipad. Would not let me. Too old I guess.
So now I am, one more time, trying to send her a gift and I thought I got the job done, however, I still have not gotten a confirmation that it was sent.
Can you check to see if it is sent and or what the problem is.
Thanks,
DianeWe are fellow users here on these forums, you're not talking to iTunes Support nor Apple.
She's checked the spam folder on the email account that you sent it to as well as the inbox ?
And have you tried resending it (assuming that it worked the first time) : http://support.apple.com/kb/HT1541 ? -
Hello. I would like to activate my CS3 Educational Program (version 2007) on my new computer. Unfortunatly he is not accepting my serial number. What can I do? I have delated the program on my old computer but it doesn't accept the activation on the new laptop.
Make sure you are using the correct serial number. Find your serial number quickly
If you did not deactivate the original installation then it is possible your two allowed activations have been used and you need to reset your activation count. To do that you need to contact Adobe Support thru chat and ask them to reset your activations. If you ask for more than that they will tell you they cannot offer you any support.
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Serial number and activation chat support (non-CC)
http://helpx.adobe.com/x-productkb/global/service1.html ( http://adobe.ly/1aYjbSC ) -
I have Adobe Photoshop Elements 8 for Windows 7. I need to re-install it because my computer crashed. I saved the outer box, but I do not see a serial number and it is asking for it when I am trying to install the CD software. I went online, but the only serial number I see is when I registered the Photoshop Elements 2.0.
The serial number will be on the disc case, not the outer box. Find your serial number quickly
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