I still have the trial showing although I have paid for the software

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I keep getting the trial versions after I've paid for the Creative Cloud service.

I'm currently paying for the creative cloud service and I've downloaded a few of the programs (Indesign, Incopy, Photoshop, Illustrator) but when I open them they are coming up as trial versions. I uninstall the ones that were the trial version and reinstall them and I keep getting the trial version, What should do to fix this problem?

See the following help document:
CS6 or Creative Cloud Reverts to Trial Mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

When I downloaded PhotoShop CC to my iMac it was suppose to include Lightroom. Lightroom was already running as a free trial. Now the trial has expired and PSCC asks for the Lightroom serial number. What to do?

Lets clear a couple of things up first.
1, You have the Photographers CC subscription which gives you access to PSCC and the current version of Lightroom.
2. PSCC does not include Lightroom.
Now what you will need to do is delete the Lightroom app on your iMac and restart the Mac. Then you can d/load Lightroom from the CC app.

I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

I ordered the 'Creative Cloud" student version two days ago, but yet it only appears as the test version, though I already paid for the the first month. What can I do?

Burakymz for information on how to resolve the connection error preventing your membership from being authorized please see Sign in, activation, or connection errors | CS5.5 and later.

Download Fireworks ... Trial-Mode although I´ve paid for CC!!!

I´ve paid for my cretive cloud account a couple of days ago (1 year membership).
I go to https://creative.adobe.com/apps and click on "download" for fireworks. first, the application manager opens and downloads/installs fireworks. BUT: when I start fireworks it says it´s a test version and there´s only 21 days left (licensing doesn´t work, because I don´t have a serial number ...).
so, I de-installed fireworks and repeat the whole procedure. and again ... I´ve now spent one day on trying to install fireworks. I´ve paid for the product!!! WTF?
btw: I´m on OSX (10.7.4) and it´s a fresh setup (no adobe products have been installed).
thanks,
patrick

There can be a couple different causes for products launching in trial mode
http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
If you are a European customer that purchased an English language subscription (versus Mult-language), you would want to ensure that you install the apps in English (International). This doc describes the issue.
http://helpx.adobe.com/creative-cloud/kb/creative-cloud-trial-mode.html
-Dave

Downloaded trial of photoshop, it expired, paid for the photography plan, still says I need to buy photoshop because expired.

I have uninstalled and reinstalled photoshop cc and cc itself multiple times. I have also logged out of my account, restarted my computer, and logged back in. The purchase has been made and processed 24 hours ago and it still won't work. What am I missing?

If there is an option to "license this software", and it takes you to a sign-in page with username and password (not a serial number) - then just go ahead and sign in.
If it insists on a serial number you need to uninstall the trial. Then try to download again.

I can only install trial PS even though I paid for the photographers package of cc

So I just had a HELL of a time installing cc that I paid for over a month ago. After I finally got CC working, I went to download PS it worked fine until I realized it was only the trial version. So I removed it. I noticed that the only option I have for PS is "try" not "install" am I missing something here? I saw a few others had this issue with no clear answer on how to resolve it, I have a mac

Online Chat Now button near the bottom for Activation and Deactivation problems may help
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

I downloaded PS and PI on an old computer but now on my new one it says i can download the trial version, i know i paid for it, how can i i download to my new computer

Is there not a way to find my product key?

you can use belarc advisor to find your product key on your old computer.
Downloads available:
Suites and Programs: CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 12 | 11, 10 | 9, 8, 7
Photoshop Elements: 12 | 11, 10 | 9,8,7
Lightroom: 5 | 4 | 3
Captivate: 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.

I was trying to turn on my wifi in the iCloud, but the message shows processing and keep waiting for the machine to process but it never turn around. I tried to turn off but can't do it. I turn off

My iCloud system is dead and does not move at all. It showed loading and there is nothing comming up. I can't log off or do anything. Only an minimise it But it came up again when I turn on my MacBook Air again. How can I turn off the iCloud again. Pleae help anyone.

Perform a SMC reset:
http://support.apple.com/kb/ht3964
If that brings some life into the MBP, you may look at this if necessary:
http://support.apple.com/kb/TS2570
If no success, bring it to an Apple store genius bar for a free evaluation.
Ciao.

TS1424 Why is iTunes charging me for a tv show when I already paid for the season. the lab rats episode 7.

I purchased season 2 of lab rats, but when I go to download the new episode from iTunes it is trying to charge me an additional 1.99.

Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History.

When I attempt to download new subscription I do not get the download screen. I just paid for the new subscriiption and the cloud requires me to buy a different subcription for each of the features. I need to talk to customer support. what is the phone nu

how can I get directly to customer support!!

Something to try:
http://helpx.adobe.com/contact/what-contact-options.html
Be well...

I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite. please advise

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

I have creative cloud, I have both photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to get a current program so it won't expire - which is still says it is

I have creative cloud, I have photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to update this.

You need to uninstall the trial applications and reinstall from the CC app.

Upon opening PS or Illustator CC it asks me to sign it to the 'trial' even though I have an active C

Upon opening PS or Illustator CC it asks me to sign it to the 'trial' even though I have an active CC membership - how do I rectify this?

This is an open forum with a mix of program users and Adobe staff, not Adobe support... you need Adobe support
Adobe contact information - http://helpx.adobe.com/contact.html may help
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"

My MACbook pro stopped connecting to my home network out of the blue. Keeps on asking me for the password although it is saved on keychain . Haven't changed anything, all of my other apple devices have not been affected

My MACbook pro stopped connecting to my home network out of the blue. Keeps on asking me for the password although it is saved on keychain . Haven't changed anything, all of my other apple devices have not been affected.
Tried this a few times over the last three days . Still same result.

http://www.apple.com/support/macbookpro-videoissues/

I still have the trial showing although I have paid for the software

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