I stopped using the IPad application but still get charged for that, how can I stop it?

Which iPad app ? If you mean one that has an auto-renewing subscription within it then there are instructions on this page for managing and stopping them : http://support.apple.com/kb/HT4098

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I exported my iBook and got the .ibooks file on my Desktop(iMac Retina 5K), I tried to put the file into the iBooks application but I get a message that says "The file "______.ibooks" couldn't opened because it isn't in the correct format.

I exported my iBook and got the .ibooks file on my Desktop(iMac Retina 5K), I tried to put the file into the iBooks application but I get a message that says "The file "______.ibooks" couldn't opened because it isn't in the correct format. I took the same file and transferred it in my MacBook Air and was able to put it in the iBooks application no problem, the MacBook Air runs OS X v 10.9.5
Please advise as to Why it would work on an older OS X version as oppose to the newer OS X Yosemite
Thanks
JP

Thanks Lyra,
I may be doing something wrong because looking at the "Purchased" in iBooks I only see all the books that I actually purchased, none of the iBooks that I created in iBooks Author shows up. I can re-download all the iBooks I've purchased and some in iCouds, but the ones I've created in iBooks Author are no where to be found.
Any help is much appreciated,
Best Regards,
JP

I brought apple lightining cable from authorised shop , but my i phone is not getting charged with that how can i know its orginal or not there is no printing on that cable and the wire is little harder than which i was using before it came along pho

I brought apple lightining cable from authorised shop , but my i phone is not getting charged with that how can i know its orginal or not there is no printing on that cable and the wire is little harder than which i was using before it came along with phone.., Please let me know is the cable is orginel or not ..

the phone says it is not charging even though it actually is. Check and see if that's the case. A very underhanded trick by Apple so they can charge 10 times what the cable is worth. They do not win admirers by that proprietary trickery.

So im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?

so im trying to buy logic pro and just recently put enough money in gift cards on my account but every time i click buy app and go to billing info and then click ok it just shoots me to the first screen and did not charge for app how can i buy it ?

This may sound stupid, but I'm gonna throw it out there anyway. Is it possible, that if I have enough junk on my desktop it might disrupt the signal? It seems odd, but it kind of looks like my signal is strong and relatively steady now that I've cleaned my desktop. I do tend to get very cluttered. I use a lot of reference images and save text clippings to use later... it just piles up very quickly.
So, I wonder if all that extra effort my system has to do keeping up with the junk might have something to do with the drop outs?

Will Location based reminders work on ios 6 for the IPad 3 I keep getting a message that siri can't do location based reminders on this device any help please

Will Location based reminders work on ios 6 for the IPad 3 I keep getting a message that siri can't do location based reminders on this device any help please

Have they called you back? I have opened a similar support case too today, they does not know what to do and they will speak with some engineer, but now that I have found this post...I think we just have to wait for a new minor release...anyway our devices (2 and the new if cellular) must be supported http://support.apple.com/kb/HT4970

I ran out of storage for backup. I deleted 1/2 of my pics that was on my iphone and all the videos that I had and also Apps I haven't used in awhile. I still get a message that I can't backup my phone or Ipad. What else can I do?

I ran out of storage for backup. I followed the website directions and delted 1/2 of mmy pics, all my videos and the Apps I haven't used in a while. What else can I do?

Hello Terri0125,
Thank you for using Apple Support Communities!
You have a couple of options here. First you can use this article to manage your iCloud storage:
iCloud: Managing your iCloud storage
http://support.apple.com/kb/ht4847
You can manage the storage either from your device, or from a computer. Whichever is more convenient for you.
You can also backup your device to iTunes for a local backup if you want.
iOS: How to back up and restore your content
http://support.apple.com/kb/HT1766
Take care,
Sterling

I get a message when trying to install firefox 3.6.10 that says "your computer must be restarted to complete a previous uninstall of Firefox." I have rebooted repeatedly, but still get this message. How can I get past this?

I attempted to do the update on Firefox 3.6.9 and it said that it could not update because Firefox was still running even though it did not appear in the list of processes in the task manager. I decided to reinstall Firefox and the above message now is displayed each time I restart my computer and attempt to install Firefox 3.6.10.

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\xuab2q88.default is the location of the cache folder for your default profile. If the updates folder isn't there then it looks that Firefox hasn't downloaded an update.
You can download the full version from http://www.mozilla.com/firefox/all.html
Delete the Firefox program folder: C:\Program Files\Mozilla Firefox
That will remove all Firefox program files in case some are locked or protected by security software.<br />
That should allow you to install a full version of Firefox 3.6.10
Your Firefox profile data is stored elsewhere and won't be affected.

I got a new Ipad 2 and I am trying to get it work in vain. I have downloaded the iTunes on my PC, but even after executing the program nothing happens to the IPAD. I still get the image of the USB cable and the iTunes logo. What am I doing wrong?

I got a new Ipad 2 and I am trying to get it work in vain. I have downloaded the iTunes on my PC, but even after executing the program nothing happens to the IPAD. I still get the image of the USB cable and the iTunes logo. What am I doing wrong?

You know that you have to connect the iPad to your PC with the cable that came with it - and then iTunes should start automatically and it will guide you through the set up process?
If you have already tried to connect the iPad - and you have launched iTunes - and you still have no luck - reboot your PC and then begin the process again.

I can't turn my email or message notifications off. I have used the off settings, but still no luck?

I can't turn my email or message notifications off. I have used the off settings, but still no luck?

Are you talking about turning off the alert sound when you receive messages and email? If so, go to Settings>Sounds>New Mail>scroll to the top and choose None. Do the same for Text Tone.

TS1702 I purchased PDF printer before upgrading my iPad software, but when I upgraded the software and searched in the purchased applications, I did not find it. How can I restore it?

I purchased PDF printer before upgrading my iPad software, but when I upgraded the software and searched in the purchased applications, I did not find it. How can I restore it?

Flamingo50 wrote:
I have an iPad (1) can you not upgrade the software to anything higher than 5.1.1?
Correct. The iPad 1 can only go as far as iOS 5.1.1

I was stollen and i used the "Remote Wipe" but i didn't know that it won't be able to locate it anymore. It still hasn't wiped it, as it has not been online yet. Is there any possible way to undo this?

i was stollen and i used the "Remote Wipe" but i didn't know that it won't be able to locate it anymore. It still hasn't wiped it, as it has not been online yet. Is there any possible way to undo this?

First of all i had already blocked it by icloud programm and then after that i received an email of confirmation that it was already blocked. Then i entered in the iCloud programm and saw that the thief it was disconected to not be localized. Do you know that even i had used the Remote Wipe it will work? Because the thief had before the blocked of the phone disconect to not be localized.

I have an iPad 1 and I found out I can not upgrade to IOS 6. I downloaed the History Channel program. I cannot find it on my iPad 1, but I was charged for it.

I have an ipad 1 and I found out I cannot upgrad to IOS6
I downloaded a History Channel. program. Ij cannot find it on my ipad 1, but I was charged for it. How do I find it?

FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
https://reportaproblem.apple.com/
iTunes Purchase Problems: How to Report a Problem to iTunes Support
http://tinyurl.com/7tscpa7
iOS: Troubleshooting applications purchased from the App Store
http://support.apple.com/kb/TS1702?viewlocale=en_US&locale=en_US
How to Get a Refund from the App Store
http://gizmodo.com/5886683/how-to-get-a-refund-from-the-app-store
Getting Refunds for your iTunes Store Purchases
http://www.labnol.org/software/itunes-app-store-refunds/13838/
Canceling a Digital Subscription
http://gadgetwise.blogs.nytimes.com/2011/10/14/qa-canceling-a-digital-subscripti on/
 Cheers, Tom

TS1424 i have purchiced a cd from the ituns store but it seems to keep downloading how do i stop this and get a refund for the extra cd

I have downloaded a CD from the itunes store but it seems to keep downloading. how do i stop this and get a refund for the unwanted CD's

Welcome to the Apple Community.
Try deleting the problematic file (electing to remove original file if/when prompted) and then re-downloading the file from the iTunes store.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option from the Quick Links section in the top right corner of the iTunes homepage in your iTunes application on your computer.
You can re-download content purchased from the iTunes store (availability varies depending on location) using the purchased option at the bottom of the screen of the iTunes app (or video app) on your iOS device.
If the problem re-occurs, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History using your computer.

I lost my connection when I was using internet and when I want to reconnect to airport it give me connection timeout error, I changed my password on router but still doesn't work. How can i fix my problem?

Hi,
I lost my airport connection when I was using internet and when I wanted to re-reconnect to airport it gave me connection timeout error, I changed my password on router but still doesn't work. How can i fix my problem?

Hello there hastibahreini,
It sounds like you were using your Wi-Fi network from your Airport base station and the connection cut out. You have reset the password on the device but the issue persists. I would try the 3 resets outlined in the following article in order to help resolve the issue. If it persists, is the Wi-Fi connection issue happening on more than one device or computer?
Resetting an AirPort base station FAQ
http://support.apple.com/kb/ht3728
Thank you for using Apple Support Communities.
Cheers,
Sterling

TS1425 I cannot eject my ipod classic after sync with i-tunes on my pc. It states some of the files are being used by other applications. What does this mean? How can I get it to eject?

I cannot eject my new ipod classic after sync with i-tunes on my pc due, it states, to open files being used by another application. What does this mean? How can I get my ipod to eject?

If it's a one-time "glitch," you can try restarting your computer with the iPod still connected. Try ejecting again after the restart.
If the problem recurs, you may have a process running (other than iTunes) that is accessing the iPod's storage. When connected, the iPod's "disk" is like other mounted volumes. This process may be some type of utility that continously monitors your mounted volumes for security reasons, such as to prevent access by malware.
If you know of such a program that you have running in the background, there may be a setting to exclude your iPod's disk.

I stopped using the IPad application but still get charged for that, how can I stop it?

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