I submitted my security answers and apple says they are wrong, what can I do? I even wrote them down.
I submitted my answers to the security questions but apple says they are wrong, I had them written down so now what do I do?
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom
Similar Messages
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i am not able to get there because the questions keep popping up
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(101210) -
When trying to log on to Facebook the page sayes "Cookies are not enabled"
I have checked my security settings and the boxes for
Accept cookies from sites
accept 3rd party cookies
are both ticked.
Help!For other things to try, see the [[Websites say cookies are blocked]] article.
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I upgrades my iPhone 4s to 7.0. When completed it asked me to sign in. I forgot my password so I clicked on forgot password and had it sent to my e-mail. I reset password, but phone is still sruck on password sent to e-mail. How do I get past this to use phone?
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email BEFORE you forget the questions/answers. -
Security question keep saying they are wrong and I know they are right. I can't change them cuz when I try it tells me to answer the questions. I have tried everything changing my account and all and still can't get it can some one please help me out.
Go here and select "Reset your password." You will receive an email message with a link that bypasses the questions. You will then be able to select and answer the questions again.
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I can't remember my security answers and my account has been locked, what do I do?
I can't remember my security answers and my account has been locked, what do I do?
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
Go to: Apple Express Lane;
Under Product Categories choose iTunes;
Then choose iTunes Store;
Then choose Account Management;
Press Continue;
Now choose iTunes Store Security and answer the bullet questions, then click Continue;
Sign in with your Apple ID and press Continue;
Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
Click Send.
You should get a response within 24 hours by email. -
My phone number was added to someone els's iPad and it says they are using my number for iMessage
My phone number was added to someone els's iPad and it says they are using my number for iMessage
Hi Mahmoudmuhmd,
Welcome to the Support Communities!
The telephone number on your Apple ID is tied to iMessages. You may need to change the password for your Apple ID account to prevent others from using it. Here are some articles that will help with this:
Apple ID: Changing your Apple ID password
http://support.apple.com/kb/HT5624?viewlocale=en_US
Apple ID: What to do after you change your Apple ID
http://support.apple.com/kb/HT5796?viewlocale=en_US&locale=en_US
iOS: Using Messages
http://support.apple.com/kb/ht3529
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Cheers,
- Judy -
HELP. ............Hi folks hope some one can help me please.Having a problem in Bridge I open my images in ACR, as I open files in a folder and lets say they are labeled in yellow they are all going back to the camera raw default , in other words no matter what work I have done, inc cropping they all go back to ,as they came out of camera. What on earth is happening? I am on PS CS6. I might point out everything was working normally up to yesterday, when this first started.
I recently changed computer to 64bit from 32bit, not sure if this causing the problem or not. Any help would be appreciated.Robert,
Would you be so kind to rephrase your question with concise, precise information and without any "let's say that" hypotheticals? Sorry, I can't quite follow you.
Also please give exact versions of Photoshop CS6 (13.what.what), of Bridge and of your OS.
Thanks.
BOILERPLATE TEXT:
If you give complete and detailed information about your setup and the issue at hand, such as your platform (Mac or Win), exact versions of your OS, of Photoshop and of Bridge, machine specs, what troubleshooting steps you have taken so far, what error message(s) you receive, if having issues opening raw files also the exact camera make and model that generated them, etc., someone may be able to help you.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
Both my macbook and iphone say they are paired but they won't connect??? Help???
Bluetooth Texter is not compatible with the iPhone:
http://www.happymakinggames.com/downloads/BluetoothTexter/faq.php#iphone -
Speakers have quit working no sound and it says they are working fine
Speakers have quit working no sound and it says they are working fine
Hi,
Try the following.
Download the IDT Audio installer on the link below and save it to your Downloads folder.
http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55036.exe
When done, open windows Control Panel, open Device Manager and open up Sound, Video and Game Controllers. Right click the IDT device and select Uninstall - you should also get a prompt to remove the current driver, tick the box to allow this and then proceed with the uninstall.
When complete, shut down the notebook, unplug the AC Adapter and then remove the battery. Hold down the Power button for 30 seconds. Re-insert the battery and plug in the AC Adapter.
Tap away at the esc key as you start the notebook to launch the Start-up Menu and then select f10 to enter the bios menu. Press f5 to load the defaults ( this is sometimes f9, but the menu at the bottom will show the correct key ), use the arrow keys to select 'Yes' and hit enter. Press f10 to save the setting and again use the arrow keys to select 'Yes' and hit enter.
Let Windows fully load - it will automatically load an audio driver, but just let this complete. Then open your Downloads folder, right click on the IDT installer and select 'Run as Administrator' to start the installation. When this has completed, right click the speaker icon in the Taskbar and select Playback Devices. Left click 'Speakers and Headphones' once to highlight it and then click the Set Default button - check if you now have audio.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
Do I need a different apple ID for each device I have? I have two iPads and an iPod but I can only make purchases with the first one I purchased. It tells me the security questions are wrong but I know they are not because I wrote them down. I have also reset them and my password once. Please help if you can
You can not login into iTunes or the App Store using VPP credentials. You must purchase all apps/book/etc. from the VPP website. Then you can redeem the codes thru itunes/app store or import the codes thru apple configurator. Here is the url for the VPP website: https://volume.itunes.apple.com/WebObjects/MZFinance.woa/wa/login?cc=us
(It will not affect any of the apps you already have but the id can only be used for VPP.)
Cheers,
Alec -
I forgot my security answers and I have no rescue email, What is the solution?
I forgot my security answers and I have no rescue email, I am trying to purchase as usuall but this time seems different, app store is asking me to answer the questions and I have no idea about the answers. WHAT TO DO? as I mentioned I have no rescue mail.
Contact applecare support at 800-275-2273, ask for someone in account security - to reset security questions. After the advisor verifies your identity, they can reset your security questions.
Have a great day. -
My ipod touch is telling me that the Skype and Twitter apps need updating. When I try to update them they both fail. I have tried numerous times. I have tried connecting the ipod to itunes and removing the apps, to reload them but that does not work either. If I try and update the apps through itunes the system tells me they are updated. Can anyone assist please?
- Try a reset. It cures amny ills
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Have you tried deleting them from the iPod and then redownloading them dorectly to the iPod?
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
I have put all my correct email account details onto my new ipad but i says they are wrong!
i have put all my correct email account details onto my new ipad but i says they are set up wrong!Wierdly- despite this I can send test emails to the two accounts emails from both accounts which I can pick up from my other mac machines BUT cannot access them on my ipad- has anyone had similar problems?
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I have been trying to put music I bought on Itunes on my Samsung Note 2 but my media player won't play m4p files so I tried to convert the files to mp3 but I couldn't, because a message says they are protected files. I then tried downloading different media player apps to see if they would play them but had no success.Can anybody help with a solution to this problem?
First quit iTunes and look in your iTunes folder.
On Windows, the iTunes folder is in your My Music folder.
On Mac, the iTunes folder is in your Music folder.
Follow this path: iTunes > iTunes Media > Music >
Here there should be all your music folders. Open the folders containing the music that is not playing. Right click "get info" (mac) or right click "properties" (windows).
This window will tell you the file type. iTunes will play music in AAC, MP3, and Lossless, etc.
If the files are .wma you will need to convert them into ACC or MP3 format for it to play on an iPod. In iTunes, highlight the tracks that you want to convert, then on the menu bar, Advanced > Create AAC/MP3 version and the tracks will convert. Delete the old files.
If the file extenstion is anything like .exe .txt .rar then you don't have an audio file.
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