I subscribe to Acorn TV. I am unable to stream their videos. I have no problem with Hulu, iTunes, Netflix. I have spoken with Acorn and have tried Firefox, Chrome and Safari, but nothing works. I am using a MacBook OS 10.6.8 and Firefox 3.6.12

I am a premium subscriber to AcornTV. I have been unable to stream video on my home MacBook Pro (OS 10.6.8) using Firefox 3.6.12. I can easily stream Hulu, iTunes, Netflix, etc, but NOT AcornTV. I have tried the AcornTV player on Safari, Chrome and Firefox, nothing works. I use Time Warner High Speed internet at home, and they claim the problem is on Acorn's end, which Acorn denies. The biggest frustration is that I CAN stream Acorn videos on my office iMac desktop, using the same OS and same version of Firefox (we have our own server at work, though).

I'm watching it right now on Firexfox, but it's on a Dell, not a Mac. Have you tired watching it on a Chrome or IE browser instead of Firefox? And does it work on those browsers?
You should continue to follow up with Acorn TV - email [email protected] and you will get help, from the CTO, if necessary. Also, they now have a diagnostic page built that can analyze your computer and it will give them more information about your system. So, if you haven't tried in two months, it might be worth trying again.

Similar Messages

I can connect my Iphone 6 and Ipad Air to my Bose Soundlink but not my IMac. I have tried all the usual solutions but nothing works. It has worked recently but not in the last week. Help

I can connect my Iphone 6 and Ipad Air to my Bose Soundlink but not my IMac. I have tried all the usual solutions but nothing works. It has worked recently but not in the last week. Help

make sure it's not being connected to by any of the other two
one can only connect 1 device at the time and just by waking up sometimes a headset connects to a device
automaticly
then forget the bluetooth device in OS X and put the headset in pairing mode / discovery mode and connect with it once again with the mac

Facebook Loads only in text. Have tried everything (History, User Accounts) but nothing worked. What to do?

Problem with Facebook, loads everything as text. I searched the internet and found a lot of things to try. But nothing worked.
So Far I tried:
1) Clearing All Cache, History, Cookies.
2) Making new User Account
3) Re-installing Firefox.
4) Other Browsers.
5) Removing and trying Add-Ons and extensions 1 by 1.
Nothing from the above worked. I don't know what else to do, every other website I went worked. Sometimes the first page works, other times it doesn't. When I try to post something and press like to a comment (When I was trying to see if other pages work and this error isn't only in 1 place only) the usual facebook error pops-up and that works ok.
I have a fresh install of Windows 7 Ultimate, and I don't know what else to do.

Is it only with Firefox?? You can try to check the permissions for Firefox in any and all security software and remove any possible hindrances. Please see [https://support.mozilla.org/en-US/kb/Firewalls this]
[http://kb.mozillazine.org/Firewalls AV/Firewall Configuration]

My ipod touch is frozen on the connect to itunes screen. i have tried resetting it three times but nothing works. i cant keep it on to drain the battery because it wont stay on. can anyone help me?

Help?

- Have you tried another cable and USB port?
- See if placing the iPod in DFU mode will allow iTues to see the iPod
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Try here:
iOS: Device not recognized in iTunes for Windows
or
iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
- Try on another computer to help determine if you have an iPod or computer problem

How can I get the iCloud/iTunes password for my (now) deceased Father-in-Law's Imac? I have a list of his passwords, but nothing works!

How can I get the iCloud/iTunes password for my (now) deceased Father-in-Law's iMac? I have a list of his passwords, but nothing works! I know his email, but that account has been cancelled for security purposes, so we can't just request a new one. I tried his security questions to no avail.
Thanks

Since that password is tied to his Apple ID, you will need to contact Apple; as far as I know, it will be a somewhat lengthy procedure and you will need to furnish necessary paperwork (including a death certificate as far as I know). Best to either stop at an Apple store or call them to find out exactly what it is you need to do.

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest.

Hi .. My phone has stopped vibrating.I have read the solution given by some users on this forum and have tried all the tricks. But nothing seems to be working. My phone still does not vibrate.please suggest.

TS3694 My iphone 4 has died and says connect to itunes. itunes restore wont work, error message 2001, then 2006 appears. Tried all the troubleshooting help, but nothing works. Any ideas???

My iphone 4 has died and says connect to itunes. itunes restore wont work, error message 2001, then 2006 appears.Tried all the troubleshooting help, but nothing works. Any ideas???

I solved my own problem. Hopefully this will help someone else.
I did a DFU restore, then started it up as a new phone on iTunes. Everything loaded properly, then from iTunes did a restore from backup, selected the one I wanted and it still took me to the same screen with 3 options of restore. I chose the start up as new phone from the actual phone and after all the syncing was completed, my phone is back in working order.

Hello, My white McBook (2008 or 2009) recently stopped turning on. When I hook up the Magsafe power adapter, the light shows green, but the computer will not turn on, or make a sound. I've tried the re-boot option, but nothing works. Please advise!

Hello,
My white McBook (2008 or 2009) recently stopped turning on. When I hook up the Magsafe power adapter, the light shows green, but the computer will not turn on, or make a sound. I've tried the re-boot option, but nothing works. I first thought I needed a new battery because the lights at the back are all off, but shouldn't the computer turn on once the power adapter is hooked up and the light on the Magsafe adapter shows green? I'm a computer doofus, so please be kind. Please advise! Thanks in advance.
SS

Take it in for service.

I have a large document which keeps repaginating and adding blank pages. I can no longer use the print preview at all. I have tried all the usual fixes. Nothing works. Can anyone help?

I have a large document which keeps repaginating and adding blank pages. I can no longer use the print preview at all. I have tried all the usual fixes. Nothing works. Can anyone help?

Is your printer selected? <br />
Is '''Print to File''' selected, where the web page is being printed to a file and not being sent to your printer?
See the screenshot below.

At the top of my iPhone 5 it has been saying searching for hours and won't go away I have tried cleaning my SIM card but nothing seems to work any advice?

At the top of my iPhone 5 it has been saying searching for hours and won't go away I have tried cleaning my SIM card but nothing seems to work any advice?

Hey Savannahgrace321,
It sounds like you are experiencing an issue with service on your iPhone. I have an article for you that will help you troubleshoot this issue:
If you see No Service in the status bar of your iPhone or iPad - Apple Support
http://support.apple.com/en-us/ts4429
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

TS1559 The wi-fi in my iphone 4S is 'greyed out' and i am not able to switch it on. I have tried resetting the network settings but nothing happened. I can't even download the new iOS7 version as it requires WI-FI to do so. Please help.

The wi-fi in my iphone 4S is 'greyed out' and i am not able to switch it on. I have tried resetting the network settings but nothing happened. I can't even download the new iOS7 version as it requires WI-FI to do so. Please help.

I had same problem. I removed the back cover, and warmed wi-fi module by hairdryer of my wife). five days wi-fi works great. I do not know what will happen next.
during operation iphone must be turned off. time of heating is near five minutes. wifi module is located upper the battery, on the upper right corner of device.

When I try to install Itunes, I get this error: (translated from Norwegian) There was a network error while trying to read from the file: C: \ windows \ installer \ iTunes.msi I have tried many times to reinstall, but nothing helps, please help me.

When I try to install Itunes, I get this error: (translated from Norwegian) There was a network error while trying to read from the file: C: \ windows \ installer \ iTunes.msi I have tried many times to reinstall, but nothing helps, please help me.

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures

I have just deleted an app call Wattpad and I want to download it again but it always says that I need to retry downloading it. I have tried restart a few times but nothing seems to happen. What's wrong with my phone? If I reset my phone will my pictures

Hello there, SamanthaYikwai.
The following Knowledge Base article offers up some basic steps to try for reinstalling an app:
iOS: An app you installed unexpectedly quits, stops responding, or won’t open.
http://support.apple.com/kb/ts1702
Reinstall the app
Remove the app from your device and reinstall it. Remember that deleting an app also deletes its data.
Delete the app.
Press the Home button.
Go to the App Store and download the app again.
Wait for the app to download, then open it from the Home screen.
If the download stops, you can resume it.
If the issue persists, then you may want to try and sync the application to your iOS device using your computer by following the information in this article, under the section "Download previous purchases on Mac or PC":
Download past purchases
http://support.apple.com/kb/HT2519
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I have an iPad two and my front camera doesn't work I have tried resetting it Clicking it twice nothing works can you please help me!!??

I have an iPad two and my front camera doesn't work I have tried resetting it Clicking it twice nothing works can you please help me!!??

Try closing the Camera app:
1. Double-click the Home button to reveal the Task Bar
2. Hold down the Camera app for a second or two until you see the minus sign
3. Tap the minus sign to close app
4. Tap area above Task Bar to return to Home screen
If the above doesn't solve the problem, do a reset:
Hold the Sleep and Home button down for about 10 seconds until you see the Apple logo. Ignore the red slider

My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..

My wife's iphone will not turn on. I have tried the normal resetting procedures but nothing. Any ideas would be much appreciated..

iPhone User Guide
The Basic Troubleshooting Steps are:
Restart... Reset... Restore from Backup... Restore as New...
Restart / Reset
http://support.apple.com/kb/ht1430
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414
Try this First... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... ( But can take Longer...)
Release the Buttons...
Turn the Phone On...
If you try all these Steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step... Be sure to make an appointment first...

I subscribe to Acorn TV. I am unable to stream their videos. I have no problem with Hulu, iTunes, Netflix. I have spoken with Acorn and have tried Firefox, Chrome and Safari, but nothing works. I am using a MacBook OS 10.6.8 and Firefox 3.6.12

Similar Messages

Maybe you are looking for