I subscribed to acrobat standard (annual) but do not know how to download it to my computer. Please help.
Specifically I am subscribed to Acrobat Pro Standard. When I open it it is on the web. Previously I have gotten messages saying that my subscription has expired, but it hasn't.
Hi sharond,
I've checked your account to make sure that all is well there, and it is. Your Acrobat Pro subscription is active.
You can download it from here: https://cloud.acrobat.com/acrobat.
Acrobat doesn't open via the web (it runs on your desktop). So, it sounds like PDF files are opening in your browser via Adobe Reader. If that's the case, you can set Acrobat as the default application to open PDF files after it's installed by following the instructions in this post: how do i make adobe professional the default to open all pdf's instead of reader (Adobe Reader)
Please let us know how it goes.
Best,
Sara
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Tap Settings > iTunes app then tap More at the bottom of the display in the menu then tap Purchased.
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My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.
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I have upgraded to the iPhone 5s and I have transferred all information over but I do not know how to transfer the phone service. Please help
The phone should have activated when you set the device up. If it didnt, contact your carrier
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Good afternoon.
Purchased two movies but have no wifi on ipad. Have connected to computer but ipad shows to connect before downloading. Can someone assist to download movies from pc whilst ipad is connected.Hello Delia,
Thank you for the question. It sounds like you are trying to sync movies to your iPad using iTunes. The following articles provide steps on syncing your iPad with iTunes.
You can manage what movies sync to your iPad using the Movies tab when your iPad is connected and then clicking Apply when you have decided what movies to transfer:
I wasn’t sure if you were using a Mac or Windows computer, so I included the articles for each:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12113
iTunes 11 for Windows: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/ph12313
Once you sync your movies, they will appear in the Videos app on your iPad as described in the featured discussion below:
I forgot how to get a movie. I want to download it on the computer, sync it to the iPad. Then, I forget where it is, how I find it on the iPad to watch it.
https://discussions.apple.com/thread/5980061
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Hi, I am new to you and I am having problems with my Windows Media. I ran a fix it test on it and it came back saying that the player is corrupt and can not read the dll. Plus I have gotten pop-ups saying the script on the page had quit running 2 or 3 times, that's what made me check it. I have Quick Time on here, I have never used it before. How do I properly go about making the the switch? Do I delite the Windows Media? Do I need to do anything to QuickTime other than just open it? Thank you so much for your time & help.
Terri YoungWhen you say "account," do you mean your iTunes library, because your iTunes library is what is on your computer? Your iTunes library does not have an email address. An account that is related to iTunes is your Apple ID (which is an email address) and you use it as your user name to sign in to the iTunes Store, to make purchases. Changing your Apple ID will not make songs disappear from your computer's iTunes library.
If you had an Apple ID and used it to make song purchases from the iTunes Store, and then started using a different Apple ID, you should be able to re-download the songs purchased with the old Apple ID. In iTunes, sign in to the iTunes Store using your OLD Apple ID (and password). That may not be your current email address, but Apple uses it as your user name, so it does not matter.
On the iTunes Store Home screen, click on Purchased under QUICK LINKS. This takes you do the Purchased screen, where you can re-download previous song purchases (for that Apple ID) at no cost.
NOTE: If those song purchases are from more than a few years ago, you may also need to authorize your computer to play (and sync) songs for your old Apple ID.
For songs that were not purchased from the iTunes Store, if they are also gone, you cannot get them back unless you have a backup (or they are still loaded on your old iPod).
If that's not what you mean by "changed the email address on my account," please post back with more details. -
HT1657 I've just rented a movie but do not know how to play it. I need youe help!
I've just rented a movie on my mac but couldn't play it. it is not the first time hapening to me. I rented one before and faced the same problem and paid again. You charged me twice for one movie. Please find me a solution. Thanks!
We are all itunes users just like you.
No one here charged you at all.
You should contact itunes support -
How do i send my recorded songs from my IPod back onto ITunes?
See Recover your iTunes library from your iPod or iOS device.
tt2 -
I just purchased an Apple TV. I have a pc running windows 7. It is connected to a router and the router is connected to a wireless router. I connect my iPhone, iPad and apple tv to wireless network but do not know how to put the pc on the wifi network so the Apple TV can do home share.
I don't mean to be facetious but sometimes the simplest things are overlooked. To connect to your library you have to have the computer where the iTunes library is located running and with iTunes open. It also needs to be on the same network. My network is dual band and works with either stream but a friend of mine does not. He has to set the computer and the Apple TV to the same band. Hope this helps.
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I am selling my apple mac pro but do not know how to deregister and register it to the new owner; how do you do this?
Before you sell or give away your computer, in addition to the steps mentioned in this support article, take these steps:
Run Apple Diagnostics or the Apple Hardware Test. The buyer will do this (or he should), and you don't want to be surprised by the results.
Reset the PRAM and the SMC, which might contain personal information.
If you set a firmware password, remove it by running Firmware Password Utility in Recovery mode.
If you activated FileVault in OS X 10.7 or later, turn it off.
If you use Boot Camp, the partition must be deleted
If you created any other data partitions on the internal drive, remove them in Disk Utility.
Erase the data partition(s) with the option to zero out data. An SSD doesn't need to be zeroed.
You can't legally or practically transfer any software downloaded from the Mac App Store to the new owner of the machine, even if it was free. That includes OS X, so if you upgraded to OS X 10.7 or later, you must reinstall an older OS, either from the installation media, if applicable, or by booting into Internet Recovery (option-command-R at the startup chime.) If you installed from physical media, deliver those to the new owner.
If you're selling the machine, or donating it in working order, and it originally shipped with OS X 10.4 or 10.5, then you have the option of installing either from the discs that came with it or from a retail Snow Leopard disc (which you must then transfer with the machine.) The buyer should understand that if he doesn't get the original discs from you, he won't get the bundled iLife applications or the Apple Hardware Test. Replacements for the original discs can be ordered from Apple.
The new owner will have to redownload any software that came from the App Store, including OS X upgrades, under his or her Apple ID. If you ever updated the bundled iLife applications (Garage Band, iMovie, and iPhoto) through the App Store, you can't transfer those either.
Remove the machine from your list of registered products. If it's still covered by an AppleCare Protection Plan, transfer the coverage to the new owner by following the instructions in the AppleCare Terms and Conditions (under the heading "Transfer of Plan.") -
I am just trying to restore my photos from my pc to my phone that i have backed up already on my icloud but do not know how to do this on my iphone 6 ios 8.3
If the iPhone is still working and the photos are in the Camera Roll (i.e., taken on the iPhone) then, when you connect the iPhone to your PC, it should be recognized as a Camera and Windows should start AutoPlay.
See this http://windows.microsoft.com/en-us/windows/get-pictures-camera-computer#1TC=wind ows-7 -
Where is the movie rental tab on iTunes? I downloaded two films, but do not know how to access them on iTunes.
There is nothing to download.
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It is saying my voicemail is full and it isn't. I do not want to erase my messages, but I do not know how to fix this problem. Can someone help me?
heymare66 wrote:
The phone usually can hold 24 messages before the voicemail is full, but now I have only 21 and it's saying it's full.
I think your Voice mailbox goes by time, not # messages, so if one or two of the messages is longer, then it would be "full" faster.
Go to youmail.com and follow the directions to set up youmail.
Just curious - why do you need to save 20+ messages? Once I deal with them, I delete them.... and I rarely have more than one or two \saved messages.... -
I purchased a Christmas CD and would like to put it in my iTunes library but do not know how to get started.
Lynette,
See this guide:
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Carolyn,
Thank you. It worked
Angus.
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