I suddenly cannot open my old Adobe files or Photoshop or Illustrator and I am using OS Mountain Lion. Why?
I am suddenly unable to open my Adobe software and files including Pkotoshop and Illustrator. Any ideas why?
As I asked back in May:
What happens when you try?
What changes have you made recently?
How have you tried to correct the problem? With what result?
Now, that second question should be read as what changes had you just made when you noticed the problem, but you probably don't remember any longer. Was that about the time you installed Mountain Lion?
If you are using special plugins or drivers for the Wacom tablet, you may need to get updated versions for ML compatibility. The updated plugins might need a more recent version of the Adobe software.
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Thanks for your reply
.... strange? in the document you mention above the Nikon D4 is not mentioned as being newly supported and yet when I went to get info about this:
http://www.adobe.com/products/photoshop/extend.html
It says that the D4 should be OK in Camera Raw 6.6.
I confess to being slightly confused. -
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You will find that it is the size of the photos which are the problem. Give it time - let the wheel churn!
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Try sending her some to see what happens.
Get you wife to send a single photo to see what happens!
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Everything was working and then all of a sudden this morning my photoshop do not work as it should.
When I click on open (any) file it looks like it would open as it lets you select the file but then when you say okay nothing happens, it doesnt think it doesnt open at all.
also same goes for creating a new file. it lets you put in dimensions etc but then nothing happens.
I am so tire dof trying everything I could think of and in the process my work is getting more and more behind.
I have an updated windows 8.1 and an updated Nvidia (gforce) graphcs card. Its got the latest driver according to the nvidia site.
Please helpCommunity,
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Adobe Photoshop Version: 13.0.1
Operating System: Windows XP 32-bit
Version: 5.1 Service Pack 3
Memory available to Photoshop: 1537 MB
Memory used by Photoshop: 60 %
Image tile size: 128K
Image cache levels: 4
OpenGL Drawing: Enabled.
OpenGL Drawing Mode: Basic
OpenGL Allow Normal Mode: False.
OpenGL Allow Advanced Mode: False.
OpenGL Allow Old GPUs: Not Detected.
Video Card Vendor: Intel
Video Card Renderer: Intel(R) Q45/Q43 Express Chipset
Display: 1
Display Bounds:= top: 0, left: 0, bottom: 1024, right: 1280
Video Card Number: 3
Video Card: mv video hook driver2
OpenCL Unavailable
Driver Version: 6.0.6000.16386
Driver Date: 20130102191438.265625-000
Video Card Driver:
Video Mode:
Video Card Caption: mv video hook driver2
Video Card Memory: 1024 MB
Video Rect Texture Size: 4096
Video Card Number: 2
Video Card: Intel(R) Q45/Q43 Express Chipset
OpenCL Unavailable
Driver Version:
Driver Date:
Video Card Driver: igxprd32.dll
Video Mode:
Video Card Caption: Intel(R) Q45/Q43 Express Chipset
Video Card Memory: 1024 MB
Video Rect Texture Size: 4096
Video Card Number: 1
Video Card: Intel(R) Q45/Q43 Express Chipset
OpenCL Unavailable
Driver Version:
Driver Date:
Video Card Driver: igxprd32.dll
Video Mode: 1280 x 1024 x 4294967296 colors
Video Card Caption: Intel(R) Q45/Q43 Express Chipset
Video Card Memory: 1024 MB
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Serial number: 92298704188583352115
Application folder: C:\Program Files\Adobe\Adobe Photoshop CS6\
Temporary file path: C:\DOCUME~1\autolog\LOCALS~1\Temp\
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Required Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Required\
Primary Plug-ins folder: C:\Program Files\Adobe\Adobe Photoshop CS6\Plug-ins\
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AdobeLinguistic.dll Adobe Linguisitc Library 6.0.0
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AdobePDFL.dll PDFL 2011/12/12-16:12:37 66.419471 66.419471
AdobePIP.dll Adobe Product Improvement Program 6.0.0.1654
AdobeXMP.dll Adobe XMP Core 2012/02/06-14:56:27 66.145661 66.145661
AdobeXMPFiles.dll Adobe XMP Files 2012/02/06-14:56:27 66.145661 66.145661
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cgGL.dll NVIDIA Cg Runtime 3.0.00007
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Message title was edited by: Brett NBefore going through the document it would be helpful to select the Help > Look for updates option. Some users reported it fixed the Camera Raw 6.6 problem automatically.
If you are facing trouble opening your clicked images in Elements, there is an elaborate document which covers a number of errors, problems, and lists solutions for the same. The document can be found at: http://helpx.adobe.com/x-productkb/multi/troubleshoot-camera-raw-photoshop-photoshop.html -
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I am now officially perplexed. Tried all of the following
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b) Removed the Photoshop preferences file => ""
c) Removed Registry entry for Camera RAW => ""
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Here are what Adobe programs use what version of the ACR plug-in:
http://helpx.adobe.com/x-productkb/global/camera-raw-compatible-applications.html -
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