I switch on my iPod,apple logo comes and a white screen comes after the apple logo and it restarts again

I switch on my iPod,apple logo comes and a white screen comes after the apple logo and it restarts again

Try here:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Frozen and unresponsive
You may have to let the battery fully drain and then charge and try again..

Similar Messages

  • I restored my ipod touch because it had a white screen but after it finished restoring the screen was still white what should i do?

    i restored my ipod touch because it had a white screen but after i restored it the screen was still white what should i do?

    Sounds like a hardware issue. Make an appointment at an Apple Store.

  • My iPod touch is alternating between a white screen and the Apple startup logo. I can't seem to bring it out of that sequence.

    My iPod touch is alternating between a white screen and the apple startup logo. Is it done for?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Today i bought a preowned ipod touch 2nd gen and i restarted it so i could go on app store on my account and that so i go on settings and restart and erase everything and now it comes up with a usb pointing at the itunes logo what do i do

    today i bought a preoned ipod touch 2nd gen and i restarted and erased everything so i can go on app store and that and now it just shows a picture of a usb pointing at the itunes logo what do i do

    Connect the iPod to your computer and restore via iTunes
    iTunes: Restoring iOS software

  • My iPod has a white screen.  After holding down the middle and the menu button it goes black, then back white, and then beeps twice but stays white.  It never shows the apple logo, just stays white - help!

    My iPod has a white screen.  After holding down the middle and menu button, the screen goes black then back to white and beeps twice.  I have returned to original settings and resorted content to no avail.  I still have a white screen.  I have plugged it up and tried resetting again and again, still a white screen with two beeps - help.

    I have the same exact issue. Fifth generation iPod Nano, blank screen, Restore had no effect. I'm running Windows 7 Home, with all software up-to-date. I suspect hardware damage. Any clarification would be appreciated. Thank you in advance.

  • My iPod Touch 4g keeps rebooting. ( sometimes it freezes on the white screen; sometimes on the Apple symbol) What should I do to make it stop? My iPod's warranty has expired. It happens every 10-15 minutes. Help!

    My iPod Touch 4g keeps rebooting. ( sometimes it freezes on the white screen; sometimes on the Apple symbol) What should I do to make it stop? My iPod's warranty has expired. It happens every 10-15 minutes. Help!

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here.

  • My iMac will not boot up. It's stuck in the black screen right after the apple logo. I ow

    I Own a brand new iMac 5k with retina display. It gets stuck in the black screen right after the apple logo And all of a sudden shuts down.

    You can return a new Mac within 14 days of purchase.
    A new Mac is in warranty for 1 year from the date of purchase.
    A new Mac comes with 90 days of free tech support from AppleCare.
    AppleCare: 1-800-275-2273
    Call AppleCare or take it to the Apple store to have it checked out.
    Genius Bar reservation
    http://www.apple.com/retail/geniusbar/
       Reset PRAM.   http://support.apple.com/kb/PH18761
    Reset SMC.     http://support.apple.com/kb/HT3964
    Choose the  appropriate method.
       Start up in Safe Mode.  http://support.apple.com/en-us/HT1564
    Best.

  • There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?

    There is always a blue screen appears after the Apple logo during the booting process. And then everything is back to normal. What is this thing? Is there something wrong with my screen or something?

    Nah - that's just the normal boot process.
    Clinton

  • My ipod was disabled and i tried to restore it, now i am downloading an apple software update which is taking a **** lot of time and ipod is still disabled.. will it be ok after the download ends? help please..!!

    my ipod was disabled and i tried to restore it, now i am downloading an apple software update which is taking a **** lot of time and ipod is still disabled.. will it be ok after the download ends? help please..!!

    We need to know more about your system, please download EtreCheck and run the report and please post it on your next reply. Then we can see how your system is configured, what apps are on it and look for anything obvious. We will look forward to seeing your report.

  • So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??

    So i was updating my white ipod touch 4th gen and i restarted the ipod while it was half way done. Then after it restarted it would crash right after the apple sign...it would turn white, red,purple,green...any ideas of how to fix it??

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    When it says restore the iPid via recovery mode, try placing n recovery mode and restoring several times.

  • My ipod touch has frozen with a white screen. None of the buttons will work to turn it off or take any action. Holding down buttons for 10 seconds plus does not work.Help

    My ipod touch has frozen with a white screen. The on/ff and sleep buttons will not work whether pressed for a moment or held for more than 10 seconds as per help pages. When connected to computer it is not recognised and no indication in "devices".It has been working perfectly from Christmas until now. Was watching a TV prog via BBC iplayer when the image and sound froze for about 5 seconds then just white screen. Help

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until the screen blacks out or you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."

  • IPod Nano 6th Gen - Functional but white screen on pressing wake/sleep button

    Hi
    I have an iPod Nano 6th Gen (out of warranty & applecare) - hasn't been dropped etc & never had any trouble.
    This morning I got the white screen after unplugging it from charging.
    I have tried hard reboot (power button + vol down). I have put it into disc mode (hard reboot + both volume buttons) and restored it to factory settings from itunes (10.6.3) . I've even put it into diagnostic mode and looked around to see if there were any tests I could do.
    Functionally the ipod works ok - plays music, volume changes, and it will shuffle on shaking/ play pause on double pressing the power button.
    The problem is when I switch off the screen by pressing the power button once - if I try to switch the screen on again I only get the white screen (although this doesn't affect music playing etc).
    The way to get around this is either doing a hard reboot (which is a pain as it removes all my settings) or by switching off the ipod, waiting 5 minutes, then switching it on again (this preserves my settings). If I switch off the ipod and try to switch it back on within 5 mins, it's straight to the white screen.
    The only other odd thing I noticed was that the screen was shaky/jolty and graphics not quite lining up etc, but this only lasted 10s and went once I started playing music...
    Any ideas as to what is causing this? I'm guessing maybe a hardware problem but it seems strange that there is no white screen on switching on, just from waking.
    It was a present from my dad and I'm very fond of it so would like to keep it/fix it if possible!
    Thankyou!

    Hello bfsf,
    Welcome to the Apple Support Communities!
    I understand that your iPod nano (6th generation) displays a white screen after waking from sleep. First let my say that you have completed some great isolation and troubleshooting steps on your own. Because the issue is still present after the fantastic troubleshooting you already completed, it may be necessary to have this iPod evaluated for service. If you would like more information on this process, please read over the information in the attached link.
    Apple - Support - Service Answer Center
    Cheers,
    Joe

  • My iphone 4s has no itunes and a new "hard of hearing" blue screen SIRI after the 6.1.3 download. Where did it go? How do i get it back? And how can i switch back to the old gray SIRI?

    Hello there,
    After the 6.1.3 download, my iphone 4s has no itunes and a new hard-of-hearing blue screen SIRI after the 6.1.3 download. Where did the itunes app go? How do i get it back? And how can i switch back to the old gray SIRI?
    Thanks,
    lost and confused

    Hello there, tonjay82.
    There are some great sources of information in the following article that might help you in resolving the issue at hand:
    iOS: Understanding Restrictions
    http://support.apple.com/kb/ht4213
    Particularly of note is the following:
    You can enable and adjust Restrictions, or Parental Controls, on your device to prevent access to specific features or content on the device. Locate these settings by tapping Settings > General > Restrictions.
            and
    Additional Information
    If your iOS device is missing a particular application or if a certain feature is not available, ensure that Restrictions are not enabled. Symptoms can include:
    App missing from the Home screen (Safari, Camera, or YouTube for example)
    Feature or service unavailable (Siri, Location Services, and so on)
    Setting missing or grayed out (such as Mail, Contacts, and Calendar; iCloud; Twitter; FaceTime)
    Important: Restrictions can also be enabled or enforced using a profile (typically installed when using the device for business or education purposes). You can check for installed profiles in Settings > General > Profiles.
    Thank you for reaching out to us at Apple Communities on this issue.
    Cheers,
    Pedro D.

  • "White Screen" error after most recent update 60 gig video iPod

    I just received the most recent iPod updater software. I installed the updater and ran same. After the update process my 60 gig video iPOD cannot be recognized by my MAC G5. It has a "White Screen" and WILL NOT turn off! When I attempt a reset it simply gives me a 2 or 3 tone beep (I've never heard the tone before). The screen goes dark and it reboots to a white screen. I've re-installed updater and iTunes. I've switched USB ports. I've shut down the computer as well as rebooted same. I've allowed the iPOD to fully discharge (which happened quickly since the screen will not blank). When the unit is plugged into the USB port it charges and the white screen reappears. The updater now refuses to see the iPod so I cannot reset to factory defaults. Any ideas?
    The idiots at Apple instituted a 24/7 chat tech support line for iPod shuttle owners. The guys like me who paid the big bucks for their best product get stuck out in the cold! Apple's whole tech support schtick is barely one step ahead of Dell's! The charge premium prices for their product and I like Apple a lot, but their demand that you be either an Apple Care customer or .MAC user to get even rudimentary support *****!

    I just received the most recent iPod updater
    software. I installed the updater and ran same.
    After the update process my 60 gig video iPOD cannot
    be recognized by my MAC G5. It has a "White Screen"
    and WILL NOT turn off! When I attempt a reset it
    simply gives me a 2 or 3 tone beep (I've never heard
    the tone before). The screen goes dark and it
    reboots to a white screen. I've re-installed
    updater and iTunes. I've switched USB ports. I've
    shut down the computer as well as rebooted same.
    I've allowed the iPOD to fully discharge (which
    happened quickly since the screen will not blank).
    When the unit is plugged into the USB port it
    charges and the white screen reappears. The updater
    now refuses to see the iPod so I cannot reset to
    factory defaults. Any ideas?
    The idiots at Apple instituted a 24/7 chat tech
    support line for iPod shuttle owners. The guys like
    me who paid the big bucks for their best product get
    stuck out in the cold! Apple's whole tech support
    schtick is barely one step ahead of Dell's! The
    charge premium prices for their product and I like
    Apple a lot, but their demand that you be either an
    Apple Care customer or .MAC user to get even
    rudimentary support *****!
    Ok, for all the others out who experience this problem....I spent about an hour on the phone with Apple. You have to go to their SECOND level of support to get an answer. But there is a fix.
    If you have a white screen and the unit beep 3 times after a reboot here's what you need to do to fix the problem. Warning all you data will be lost. It will have to be downloaded via iTunes again!
    Disconnect the iPod from the computer. Hold the Select and Menu button down for about 7 seconds to until you get a beep. Then hold down the Select and PLAY button for 10 seconds. This will put the unit in hard disk mode. Wait awhile until the Apple screen goes away and if you get a progress bar wait until it is gone.
    At this point it will take some finagling, but you basically hook the iPod back up to the computer and do a RESTORE. The iPod should be recognized by iPod updater. Your data MAY still be in place, but if you do not do a restore to factory defaults with the updater you will get the white-screen-three-beeps-problem again.
    Once you reboot into the language screen you can reconnect the iPOD and download your data from iTunes.
    I complained this info SHOULD be posted online. They guy was very nice and agreed but said that engineering was still collecting data. He thought it was a dumb idea not to post online or allow the first level support guys to fix the problem.
    Hey Apple...if you read this how about collecting data on your goddamned time and at your expense. You're the SOBs that collected $399 for the product! Ever seen the Comcast or AOL video on YOUTUBE? You guys could be next!

  • My ipod 32 gb 4g has a white screen

    my ipod touch 4g 32GB has a white screen , what can i do to fix it ?

    Try a reset.
    Hold the On/Off Sleep/Wake button and the Home button down at the same time for at least ten seconds, until the Apple logo appears.

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