I switched from the iPhone to an android and cannot receive text messages from iPhone users. any solutions?
I switched from an iPhone to an android and cannot receive text messages from iPhone users. Any solutions?
Call AppleCare and ask them to deactivate iMessage. It might take awhile to become effective.
Similar Messages
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I recently switched from an iPhone to an Android phone. I cannot receive text messages because Apple will not "release" my number from iMessage. I see others have had the same issue. How did you solve the problem, if you did?
This tech note addresses your problem: iOS: Deactivating iMessage
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Cannot receive text messages after switch from iphone
After more than 2 years on an Android, my family convinced me to try an iPhone. After one week, I decided to return my iPhone and go back to Android. Now I cannot receive text messages from anyone using an iPhone. It thinks I'm still using iMessage.
I have already talked with Verizon customer service and unregistered my number from both Messages and FaceTime via my computer. Please help! This is extremely frustrating!Appreciate the update plurrykid,
Knowing you are starting to receive them is good, but certainly we want you to receive all of them, not just random ones. I know it’s important to get them up and running as soon as possible. It will usually take Apple 24-48 hours to un-register you completely; if it has not been fully done, what you can try is resetting your Apple ID password here http://bit.ly/1kwc2va . Since you will be changing your password and the original device which still has iMessages on, will not be aware of the new password for them, it will revert to text messages. Let us know how it goes.
AdaS_VZW
Follow us on Twitter at @VZWSupport -
I have an Iphone 3gs and cannot send text messages to my wife. She is the only person that I cannot send or receive text messages from. Does anyone know how to correct this?
We both have AT&T service. She has an Iphone 4s, I have the 3gs.
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How do i unregister my old Iphone, i no longer have it in my possesion. I now have the galaxy s4 and cannot receive texts from iphone users
Hello AnnH2
If you have access you your old iPhone, just sign out of Messages. If you do not have access to it, then change your Apple ID password.
iOS and OS X: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
Unlink a phone number
To remove a phone number from an Apple ID, sign out of FaceTime and Messages on your iPhone:
Settings > Messages > Send & Receive. Tap your Apple ID, then tap Sign Out.
Settings > FaceTime. Tap your Apple ID, then tap Sign Out.
This should remove your phone number from other devices using the same Apple ID with FaceTime and Messages. If the phone number is still available on other devices after you sign out of FaceTime and iMessage on the iPhone, you may need to sign out of iMessage and FaceTime on all your devices, then sign in to FaceTime and Messages again on devices you want to use.
Note: If you no longer have access to the iPhone that is using the number you want to remove, reset your Apple ID password.
Regards,
-Norm G. -
I have an AT&T iPhone but only use wifi. Since I updated my phone to iOS 6.0 I cannot receive text messages from other iPhone users outside wifi range. What is the issue?
Check Settings>General>Cellular to be sure you have Cellular Data set to On.
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Why can't I send or receive text messages to some users from my iPad mini while there is no problem texting them from my iPhone?
With the Apple iMessage app, You can only Message with other iOS users - iPads, iPod Touch, iPhone users and Macs running Mountain Lion or higher. With your iPhone, you can send standard SMS text messages to any phone, including Android phones.
The iPad cannot send SMS messages or receive them either. -
I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.
I upgraded from Iphone4 to Galaxy S4 and not receiving text messages from Iphones.I went to https://supportprofile.apple.com/MySupportProfile.do and unregistered my old iPhone to resolve the issue. It's been one day and I cannot recieve text messages from Iphones
Verizon wiping out old phones would have nothing to do with it. The phone is no longer associated with the number, so wiping the phone would have no effect. It is your Apple ID which is the problem. You have iMessage turned on for your Apple ID. iPhones which have your Apple ID associated with your contact will send texts to your Apple ID, not your phone #. If you have another Apple device which can use iMessage, you could turn off iMessage in that device, but as long as your friends have your Apple ID associated with your contact and you have turned on iMessage in an Apple device and never turned it off before switching from an Apple device to another platform, you will have this problem.
You can bet that Apple will not address the problem, as they don't see it as a problem if someone is using a phone other than an iPhone. Apple expects no one will ever switch away from an iPhone once one has been used. Therefore, no problem for them to address.
The problem lies with Apple wanting their users to go through yet another proprietary interface, iMessage, which the MAJORITY of all smartphone users do not have access. -
How do I remove or unregister my iphone. Changed to Samsung s4 and now cannot receive text messages from iphone users. Pls help
http://support.apple.com/kb/ts5185
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I had an iPhone for 1 week. Switched from an Andriod to Apple for 1 week. Went back to Android. Turned off iMessage, unregistered the device... STILL CANNOT GET TEXTS FROM APPLE USERS! Advice?
ALSO! Had everyone double tap on the message they sent and confirmed that they sent it via SMS.
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I cannot receive text messages from one friend in a group message. Any hints?
I am in a group message with all iphones and one nokia. I have recently not been able to receive messages from one of the iphone users in the message. When he tries to respond it sends it in a new message without me (everyone else gets them). Anyone else have this problem or know how to fix it?
This has nothing to do with entires in Contacts. Tell your friend who's messages don't reach you:
Settings > Messages > Goup Messages > ON, Send as SMS > ON -
I just upgraded my iPhone4s to iOS7 and now I am unable to make phone calls and send/receive text messaes. Network signal indicator on the upper left side of the display shows hollow circles instead of full circles (but with the network provider name). I checked with my colleagues in the office who use the same network and theirs work just fine on iOS7. Any idea how to fix the problem?
I have also called my service provider and my service remains active in the network. I tried removing and reinserting my SIM but to no avail.
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New iPhone 5 for husband and i receiving text messages on my phone for husbands number
Upgraded both mine and my husbands iPhone 4 to 5, we both use same apple ID account. I am now receiving text messages on my phone that r my husbands. How do I fix it? My number is in my phone and can not see where his number is noted..... Has got me stumped!
yeah this is a tricky one i have a family mac account and my son was receivind my imessages, just ensure that your imessages are only being received on your phon number i had our shared email in there aswell and thats whay he was receiving them, so settings/messages/send receive and make sure that it only has your number.
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Help
Ok, all of your posts with "solutions" to the problem are great but many are incorrect and pointlessly excessive. All you need to do is simply follow these steps and there will, usually, be no actual NEED to contact AppleCare tech support:
1. Turn off iMessages on your mobile device that you are getting rid of.
2. (For some situations) Step 1, normally, will deactivate your number from the messaging database that Apple keeps. But, you have to actually TURN OFF iMessages. Otherwise, if you no longer have the iPhone or other Apple mobile device THEN call AppleCare tech support and let them know that you simply need them to De-Register the phone number associated with your Facetime and iMessages accounts.
***There is no need to reference the article TS5185 as they will simply do what you ask them to do so long as your word it right and don't make them have to probe and fish for more details. I repeat...."De-Register your phone number associated with your Facetime and iMessages"
3. Have your friends and family members that are using iPhones delete any and ALL previous conversation threads that they have from texting/messaging you saved on their iPhones.
***This is important because Messages remember where they originated and will always attempt to go back there even if you are trying to get texts to show on a new Apple device, like an iPad.
4. If you are attempting to get Messages on two Apple mobile device then follow steps 1-3 and then verify that all of your mobile devices have the EXACT same Send & Recieve settings. Once that has been established you can then initiate a conversation on either mobile device and you will be able to see the conversation take place on both devices. -
HT5622 I have a Galaxy s4 now and cannot receive text from some of my old iphone contacts.
Please don't hate but i recently changed to a Galaxy S4 from my iPhone 5. I am having a problem receiving text from some of my iphone contacts. I have found a few suggestions online but haven't been able to fix the problem yet. Can anyone help?
Turn off iMessage on the old iPhone.
Call Apple Support to have your phone number removed from association to the iMessage servers.
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