I switched phone with my brother and i could sucessfully restore everything to the new phone except my imessages. how can i restore them? and why this phone doesnt let my use my number, just my apple id for immesage/facetime? please somebody help me!!
after restoring all my stuff to the new phone, i wanted to see my messages but i discovered that all my imessages are missing. i checked in settings and i dont know why but the new phone doesnt let me use my phone number for imessage or facetime, instead it's using just my apple id. any idea how can i switch to the phone number again? in my old phone i used both my number and email for imessages, so i think maybe thats why i cant see my immessages now. please somenone help me!! thank you so much
Hi Katrina - I hear what you are saying about the problems. I've been using a BB Pearl here in Canada since January and I had the same problems with PocketMac from the start. iCal dates getting strangely duplicated after syncing and contacts in AddressBook groups getting listed twice on the BB. The only solution I used was to have the Mac always override the BB when syncing. NOt perfect but for me it was the simplest way to ensure the consistency of the data and my own sanity.
If anyone has a better solution that actually allows a clean sync I'd love to hear it.
Similar Messages
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All my mail have disappeared from my mac and my iOS devices. Seemingly from the iCloud server as well. How can I recover them?
Well, you can't since the emails are stored on icloud's mail server. Try this test, using a computer's browser, log into icloud.com and check the mail page. If they are gone, then they are really gone.
Now, I thought I could go into a Time Machine backup and view old emails from a day ago. Unfortunately, Time Machine doesn't seem to save icloud based email, since regardless of the past date I go to, only the current emails show up, not older ones. My conclusion is that I wouldn 't be able to recover them from a TM backup.
What had you been doing on the mac or device that causes emails to be deleted? (I hope you don't have a family member or friend using the same icloud account - they may have deleted all emails by mistake.) -
I Unable to add contacts. I add one and then press done. It shows up but after I add another one the first one is gone. How do I save them?
Hi,
Troubleshooting a start up script can be difficult. There are some third party programs that also keep logs of start up programs, however for Firefox this may be different.
Is Firefox a startup program? [http://www.winxptutor.com/msinfo32.htm]
Its also possible to check the Web developer tools for any scripts in a page: [https://developer.mozilla.org/en-US/docs/Tools/Debugger]
In the control panel there is also Administrative tools to view event logs, but this may be something a local technician can walk you through. -
My husband and I share an iTunes account. We both just got iPads. How can we program them to have different phone numbers for FaceTime and messages
Use different email address (gmail?) just for FaceTime and Messages.
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
For non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
Cheers, Tom -
Hi, I have just tried to sync my iphone with my computer. I must have clicked the wrong thing, now all the songs i purchased through my phone from itunes were replaced with the itunes that was on my computer, which is nothing. Any ideas on how can i get them back onto my phone or computer? I can see them in the itunes store under purchases, but there are no options for me to download them again.
Hi J8on,
Thanks for visiting Apple Support Communities.
You can find the steps to download past iTunes purchases to your computer or iPhone in this article:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Regards,
Jeremy -
I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?
Tap and hold an app until they all start jiggling and an X appears in the icon's top left corner. One by one tap the X to delete the app. when they are all gone you are free to buy them again with your own account.
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I recently turned off iCloud photo sharing and lost all the photos off my iPhone 4S. How can I get them back onto my phone?
IF you have successfully imported your pictures to your Mac http://support.apple.com/kb/HT4083 then it's safe to delete it from your phone.
If you want the pics back on your phone, just sync them back using itunes http://support.apple.com/kb/HT4236 -
Who can shed some light on my ongoing connection problem.
After upgrading my iPad Air with IOS 7.06, I could no longer connect to the internet.
I have 2 MacBooks Air, 1 ipad mini and one iPhone 4S running on the same network, and they are all connected to the net and function well.
So I cleaned up the ipad completely, installed the latest firmware and reinstalled my apps : no connection.
I tried all things of resets and forgets. No result.
I have been fondling with my Airport Extreme 5 , but that did not help much.
This morning I went to a neighbor , hooked my ipad air on his network, typed the password and the thing all worked fine.
I have tried to connect the ipad air as an ethernet client, but that did not work. „Not enough power“ was the statement
Ideas anyone ?Yes I tried this manyfold. But did not work. Reading on, I took Tesserac's advice. Shut down router and computer.
Start router after 15 minutes and wait another 10 minutes before starting the computer.
Et voila.... everything is back in working order,
Regards form Curacao, Dutch Caribean.
Pete van Linden -
I have photos on my iphone 4 that i'm trying to transfer to iphoto. The problem is when I plug the phone in, it only wants to transfer the new photos, not all. How can I take all the photos off my phone and put them into iphoto? Even if there are duplicates, I'd like to make sure I get all the photos from my phone into iphoto. Thanks
To see all the photos on the phone, including photos that have already been imported into iPhoto, deselect the "Hide Photos Already Imported" checkbox. If the camera contains photos that have already been imported into iPhoto, those photos are hidden by default.
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My keyboard (wired) has lost functionality on the music PLAY/PAUSE, FORWARD and BACK, and VOLUME KEYS. They do NOTHING. All else is fine. How can I reassign them correctly? (Don't see those functions listed with System Settings/Keybard shortcuts).
Crayolla,
Try doing a SMC and PRAM resets. Sometimes it takes 2-3 attempts for them to work so be a little persistent if they fail the first time.
SMC RESET
Shut down the computer.
Unplug the computer's power cord and all peripherals.
Press and hold the power button for 5 seconds.
Release the power button.
Attach the computers power cable.
Press the power button to turn on the computer.
PRAM RESET
Shut down the computer.
Locate the following keys on the keyboard: Command, Option, P, and R. You will need to hold these keys down simultaneously in step 4.
Turn on the computer.
Press and hold the Command-Option-P-R keys. You must press this key combination before the gray screen appears.
Hold the keys down until the computer restarts and you hear the startup sound for the second time.
Release the keys. -
Hey, I just downloaded an album from iTunes Store. Four of the tracks stop halfway through. How can I redownload them? Any help would be appreciated
Delete the current copies and then download again (free) from your purchased history. If the problem persists contact iTunes Store support staff through the report a problem links in your account history.
tt2 -
I backed up my bookmarks to an external drive, rebuilt my system, and now when I try to restore from that file, I get "unsupported file type" How can I restore from this file?
Make sure that the backup file with the bookmarks has the correct file extension: .html for a HTML backup and .json for a JSON backup.<br />
You can check that via the right-click context menu of that file and open the Properties.<br />
If you are not sure about the file type then you can open the file in Firefox via "File > Open File"<br />
A JSON backup will show as one long text line without line breaks and a HTML backup as a web page with clickable links.<br />
A JSON backup starts with: {"title":"","id":1,"dateAdded":<br />
An HTML backup starts with: <nowiki><!DOCTYPE NETSCAPE-Bookmark-file-1></nowiki>
You may need to add quotes ("") around the name to rename the file to the correct file extension.
See also:
* http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I had to reset my settings on my iPhone, and seem to have lost all the pictures do my camera roll, how can I restore them
restore from your backup. IF you don't have a backup then your pics are gone.
If you import your pics to your PC - you can use itunes to sync it back to your phone. -
Need help to get access to iTunes store. I bought an iTunes card bor buying on iTunes store.
I forgot the answers for security questions, how can I reset them and get the access back to the iTunes store?If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570
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