I switched to a galaxy s5 and no longer have my iphone, how am I supposed to turn off iMessage. I can't even contact apple since I no longer have the other phone

Yesterday I bought a new galaxy s5 as a replacement for so iphone 4. I did not turn off iMessage before I activated the new phone and sent in the old one. Now I can't receive any text messages from people with iphones. This is more than half of my contacts. I also can't even contact apple because to do so I have to have the serial number of my old phone. What am I supposed to do?

Go to: https://supportprofile.apple.com/MySupportProfile.do
Log in if not already logged in.
Click on "Edit Products"
Click on the "X" to the right of the product.
Click "Unregister"

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Second s5 update has made wifi and data run simutaniously, being charged for data only way to turn off Data is to go to settings. I had same issue with my other phone. Recieved two replacement phones the SIM card did not work on replacements took phone ba

Wifi and Data running simultaneously. Data was being charged to my account even though I was on WIFI. No one can fix the issue. I have wasted 8 hours of my life and went and returned my phone and got a new one yet after the last update I now have WIFI and Data showing that they are running simultaneously. I have looked at numerous message boards and turned off Caller ID don't have Volte on my phone but do get an error with Visual Voice Mail. I don't want any of these services, you are not helping your customers Verizon or Samsung with forcing us to update. I tried not to update my NEW phone that I had to get from Costco because of this exact same stupid issue happen on my last one. But every time I said NO to update the next time I did anything on the phone the UPDATE would pop up again. I would say NO it would come back. I was doing a text and it came up and I hit update not wanting to and then my phone began updating on a low battery. I had to rush to put on charge and then my WIFI and Data came back on together with arrows on all going up and down. I HATE the lack of support I get from SAMSUNG and VERIZON... Verizon washes their hands and say these are not Updates even though these are the features we have on all our phones like Visual Voice Mail and Volte...

I did look at the Settings/Cellular to check the applications. This is one of the steps I did with the person from Verizon who was an "iPhone Specialist". And he didn't see anything unusual. And I can honestly tell you they have very minimal number of apps on their phones.
When I went to the Apple Store the first time with this problem, they had me update the phones iOS systems to see if this would correct the problem. They were each running older versions but different versions. One son had one update to do and the other had a couple of updates needed. So, the problem started before they were updated and they weren't even on the same update. And nothing changed after we did the updates.
I didn't reboot the router and modem, because I'm not having any other issues with my phone, my husband's phone, our iPad, xbox, PS3, or laptops. Would the wifi only affect their phones?

TS4147 i have been using an iPhone 4 till date and now migrated to a iPhone 4s.The contacts are not copied in total from the other phone what should i do

i have been using an iPhone 4 till date and now migrated to a iPhone 4s.The contacts are not copied in total from the other phone what should i do

Welcome to the Apple Community.
Please try the following…
First check that all your settings are correct, that contact syncing is checked on all devices (system preferences > iCloud on a mac and settings > iCloud on a iPhone, iPad or iPod).
Make sure the contacts you are adding are added to your 'iCloud' group and not an 'On My Mac', 'On My Phone' or other non iCloud group (you can do this by checking in groups), non iCloud contacts will not sync.
If you are sure that everything is set up correctly and your contacts are in the iCloud group, you might try unchecking contact syncing in the iCloud settings, restarting your device and then re-enabling contact syncing.

Have an iphone 4 all of a sudden turned off and wont turn on, tried holding buttons, connecting it to pc to restore it, is there any other way i have pretty much tried everything

Have an iphone 4 all of a sudden turned off and wont turn on, tried holding buttons, connecting it to pc to restore it, is there any other way i have pretty much tried everything, what do I do

Hi Sian.riches,
Welcome to the Apple Support Communities!
I know it can be both concerning and frustrating if your iPhone will not turn on as expected. I also know your have done some great troubleshooting already. I would suggest reading over the attached article and trying the troubleshooting steps provided to ensure everything has been done.
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
After at least 30 minutes, if:
The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
If the display turns on, go to step 4.
If the display remains black, go to next step.
Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Have a great day,
Joe

How can I change my apple ID from current country to the other

How can I change my apple ID from one country to the other (HK -> Canada)? I have already amended the address and credit card information instead. But the error message still shown my appleID only can purchase in HK. Anyone can tell how to update my appleID to purchase Canada apps. Thx.

Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store

I recently bought a Samsung Galaxy s5 and cannot receive iMessages from iphones, I have deleted my apple id, turned off imessage, turned off spam messages on my android device, wasted 35 minutes on the phone to Apple's 'Support' has anyone got any tips?

I recently bought a Samsung Galaxy s5 and cannot receive iMessages from iphones, I have deleted my apple id, turned off imessage, turned off spam messages on my android device, wasted 35 minutes on the phone to Apple's 'Support' has anyone got any tips?

Hi,
Do you mean you are not getting SMS text messages now ?
If so start here
Follow the Account management options until you are offered and email contact.
Explain the issue via email as only someone in Support can now remove your iPhone Number from iMessages if it has not "de-registered" itself correctly.
8:28 pm Wednesday; May 7, 2014
 iMac 2.5Ghz i5 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

I am sharing a apple id acount with my family but when i synced my phone to the computer it erased all of my imformation and put the other phone's imformation on it. I was wondering how I can prevent this from happening?

I am sharing a apple id acount with my family but when I synced my iphone to the computer it erased all of my imformation and put the other phone's imformation on it. I was wondering how I can prevent this from happening?

If the ringtones are on the old device just plug it in and do a transfer of purchases then they will be on the computer to sync to the new device.

I recently had to get my iPhone 4s replaced. The old phone was backed up to ICloud. I get a message when I plug this one in that it is not backed up and there isn't enough storage left to back it up. How to I remove from the other phone so I can back th

I am trying to back up my new Iphone on to ICloud. It shows I dont have enough storage because it still has stuff from the old IPhone. How can I back up this phone and erase from the other. Apple kept the other phone when they replaced it. If I hit the delete storage for the other phone (which shows up on the Icloud Icon on this phone) will I lose everything on this phone? That's what I want to avoid....

If it's corrupt, generally it would be lost.
However, there is third-party software out there that can retrieve some of the data, those of which however I could not recommend as I have never done so myself.
Also, if the old 4S was running a more recent software version than the current 4S, that may cause the issue however usually iTunes tells you exactly that.
Good luck in retrieving that information.

I have two phones that share an itunes acct and a notice came up this morning and I hit yes. Now I get a text everytime I send a text to the other phone. How do I turn that off?

I have two phones that share an itunes acct and a notice came up this morning and I hit yes. Now I get a text everytime I send a text to the other phone. How do I turn that off?

search google for "iphone remove picture from contact"

When I send a text to another phone, it shows up on the other phone as coming from email address and not from phone number.

I just came over from Sprint 4 days ago and had my number ported over. When I send a text to another number, it shows up on the other phone as coming from email address and not my phone number. For example, if the recipient of the text has me in the contacts as "Tom", the text comes to them displaying my email address instead of "Tom".

cfm007,
Welcome to our family. We want you to be able to enjoy all the services we provide and we definitely need to address this. Do you receive/make calls without problems? Are you able to receive messages with your contacts' number? Are you using iMessages? If so, go to Settings>Messages>Send&Receive>only your phone number should be enabled.
AdaS_VZW
Follow us on Twitter at @VZWSupport

Hi, I just got done installing IOS 7 and now whenever I send an i message my email shows up on the other phone. My phone number is greyed out and doen't give me the option to click it. Please help!

Hi, I just got done installing IOS 7 and now whenever I send an i message my email shows up on the other phone. My phone number is greyed out and doen't give me the option to click it. Please help!

Where is the phone number on the iPod?
If you have an iPhone with iOS and use the same ID for Messages and FaceTime as on the iPod the iPhone's phone number will be listed for Messages and FaceTime on the iPod.
If you changed phone numbers on the iPhone, sign out of Messages and FaceTime and then sing back in. Then do the same a little while later on the iPod.
For some info see:
iOS: About Messages

I have two user ID's on the one PC. I've synced and now I receieve text's meant for other i-phone .... If I text the other phone I get it too.... help

I have two user ID's on the one PC. I've synced and now I receieve text's meant for other i-phone .... If I text the other phone I get it too.... help

majanissen wrote:
Is there a way to change that? To somehow 'delete' his Apple ID from my 4s and use my own for iMessage/iCloud and such?
Yes.
The Apple ID needs to be a verified email address. Once you have an email address, that can be verified, go here & create the ID, if you have not done so already:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId
Then on your phone, turn off Contacts, Calendars, etc. for iCloud. You'll be prompted to keep the data or delete it from the phone, then turn off iMessage, FaceTime & delete the iCloud account...Settings>iCloud...scroll down...delete account. Then, setup iCloud using the new Apple ID, turn on iMessage & Facetime.

I currently have a basic phone but I would like to switch to a smart phone. I don't have an upgrade right now and none of the other phones on the plan have an upgrade either (4 phones in total, 2 smart phones and 2 basic). Is it possible to get a phone fr

I currently have a basic phone but I would like to switch to a smart phone. I don't have an upgrade right now and none of the other phones on the plan have an upgrade either (4 phones in total, 2 smart phones and 2 basic). Is it possible to get a phone from a 3rd party, instead of buying a phone from Verizon at full price, to switch with the basic phone?

i have a basic prepaid phone and was given a samsung android verizon gave me several options from going to a contract or doing prepaid or month to month even got a free sim card

My imessages are being sent on multiple phones and i deleted the icloud account on the other phone but the messages still go through how do I stop this?

my imessages are being sent on multiple phones and i deleted the icloud account on the other phone but the messages still go through how do I stop this?
Do you think deleting the message off the phone would make a difference?

If you don't enter an e-mail address, it just uses SMS and MMS. iMessages (sent over the data connection instead of using your SMS messaging plan) require an e-mail address registered on the device.
There is no requirement that you activate it.

I have 2 iphones on the same account and all of a sudden my text messages are also appearing on the other phone. i haven't changed any setting

i have 2 iphones on the same account and all of a sudden my text messages are also appearing on the other phone. i haven't changed any setting

you most likely have imessage on both iphones and sending/receiving to same number on one of the iphones. go to settings messages > send and receive > check the numbers/emails on both iphones. once you uncheck the numbers/emails you dont want you will not be getting the messages any more. a little bit more info is helpful read this http://support.apple.com/kb/HT5538.

I switched to a galaxy s5 and no longer have my iphone, how am I supposed to turn off iMessage. I can't even contact apple since I no longer have the other phone

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