I synced my mum's iPhone 3G for the first time tonight and all her contacts have been erased.

I have a MacBook and I synced her iPhone 3G to transfer the contacts to the Mac, but after the phone was finished syncing I went to Address Book and I could only find the contacts from my iPhone 4. I can't find mum's contacts anywhere on my Mac, and they're gone from her phone.
Does anyone know if there's any way I can get the contacts back on to either the Mac or the iPhone? I've never really used Address Book much and I know there's some sort of problem syncing the 3Gs... Please help!! :'(
Thanks
Sasha

Ouch, loosing data is never fun. Sad to say the contacts are gone from the phone and can't be recovered there.
iOS devices are currently designed to have their data managed by one computer. Connecting to another computer and syncing it takes ownership. Thus, overwriting the data. You need to have it connected back up to the her computer to get the data back.
If there are contacts on her phone that she wishes to share with you, then share them individually from her Contacts on her phone, or export them from her iCal (if using a Mac OS system).
I am using a white iPhone 3G and have never had issues syncing, nor heard of that being an issue.

Similar Messages

I plugged my iphone in for the first time to my computer. I synced it with my itunes and it deleted everything. Now I don't know what to do because I did not even have the chance to back it up! everything is gone please please help me!

I plugged my iphone in for the first time to my computer. I synced it with my itunes and it deleted everything. Now I don't know what to do because I did not even have the chance to back it up! everything is gone please please help me!

When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have updated my iPhone 4 for the first time in about a year. I had synced it so my photos should be safe but it's now telling me I have to restore. I'm worried I will lose my messages and whatsapp videos as I have a pc so these aren't saved elsewhere

I have updated my iPhone 4 for the first time in about a year. I had synced it so my photos should be safe but it's now telling me I have to restore. I'm worried I will lose my messages and whatsapp videos as I have a pc so these aren't saved elsewhere

Restore from backup and everything will be exactly as it was when the backup was created.
Restore as new and the device will be as if it just came out of the box.

HT201269 I just switch from a Windows 8 machine to a MacPro and when I try and sync my iPhone 5s for the first time it says that sync will erase everything on my phone because it is still synced to my old computer. Any suggestions?

I just switch from a Windows 8 machine to a MacPro and when I try and sync my iPhone 5s for the first time it says that sync will erase everything on my phone because it is still synced to my old computer. Any suggestions?

The Apple store wil do this for you.
You can call Apple support and they will help you
You can google it

HT4623 In syncing my Iphone 5 for the first time, Facetime disappeared. Although it shows up under apps in the settings menu, the application itself does not seem to be there. What happened? How can I fix this?

In syncing my Iphone 5 for the first time, Facetime disappeared. Although it shows up under apps in the settings menu, the application itself does not seem to be there. What happened? How can I fix this?

There has never been a facetime app on the iphone.
As the manual says, you access from contacts. Pick a contact and scroll down to the facetime button

I synced my iphone 3gs for the first time and I lost all my music that was on my phone. Where is everything?

I synced my iphone 3gs for the first time and when it said it was complete my music was no longer on my phone, but it was not in itunes either. Where has this music I purchsed went?

When you saw this dialog box, did you choose "Erase and Sync"?
If you did, your iPhone was erased, then your iTunes Library was transferred to it. If your iTunes Library was empty, your iPhone will be also.
Your previously purchased music, apps, books, and videos are still yours. You just have to download them again.
Read: Downloading past purchases from the App Store, iBookstore, and iTunes Store

I plugged my iphone in for the first time to my itunes account and it now reads that this device is already associated with an apple id. what does that mean. i only have one apple id. and do i chose cancel or transfer?

i plugged my iphone in for the first time to my itunes account and it now reads that this device is already associated with an apple id. what does that mean. i only have one apple id. and do i chose cancel or transfer?

Hello there, Shellywms09.
The following Knowledge Base article points out why you are receiving that message on your iPad:
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro

I plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old stuff from my G3s on my new

i plugged in my iphone 4 for the first time to my computer to back everything up. but when i got to the screen to click on "new phone" or restore to the "same phone" i clicked "same phone by accident. now i have all of my old information from my G3s on my new iphone 4. how can i reverse this? please help.

Hi, raneth's boyfriend!
Unfortunately, iTunes was told to restore all data from an old backup onto the new phone, and that cannot be undone.
However, prior to this, iTunes 10 would have also asked to make a backup of the phone before doing the restore. If the user elects to say "yes" to perform the backup, then iTunes would have backed up the phone before erasing it.
Hopefully, that backup will still be available in iTunes, and if so, it would be backed up under the new phone's name prior to it being erased and restored (if the name of the new phone is different to the name of the old phone).
To check if iTunes has a backup of the phone prior to the restore, look in the Devices category in iTunes Preferences. All backups made are timestamped and are identified with the iPhone's name at the time of the backup. Look for:
• a backup of the phone using the new phone's name prior to the erase and restore, or
• a backup with the same date and time as that when the phone was erased and restored (not the date and time AFTER when the phone was erased and restored!). This may be the case if the new and old phones have the same name.
If a backup is available, you can erase and restore again using that backup. The phone will be restored with what would hopefully be the original image of the new phone.
If no backup was made prior to erasing and restoring the phone initially, then there is no way to
undo it, meaning your phone's original data has been lost.
--tonza

HT201412 I have restored my iphone 5 for the second time now, and it keeps crushing after 1hour of having completely restored it through iTunes. What am I supposed to do?

I have restored my iphone 5 for the second time today, and it keeps crushing after 1hour of having completely restored it through iTunes. What am I supposed to do? I deleted some apps I had recently installed, even changed the background refresh. What else?

Well... it said iPhone Recovery Mode, and I pressed 'Restore iPhone' after which it asked me if I am sure that I want to restore the phone to factory settings, I pressed 'yes'. After 20-30min it eventually came to the 'Hello' page where I had to sign in with my Apple ID, and then saw the icons of each of my apps. which one by one turned from grey to their full colour as they downloaded one by one. After 1-2 hours of having completed all the app downloads, I found the phone shut and could not turn it on with the normal way. And this happened after 2 restore sessions. Is there something I need to do, or I need to request a replacement. I have had the phone for 11months, and crushing problems begun on the 13 of Nov, which was a few days after I updated to iOS7. But today is already 48hours since I have not been able to use my iPhone properly.

When I plugged my iphone into the computer for the first time I lost all of my music and my ringtones. Is there a way to get them back without buying them back?

When I plugged my iphone into the computer for the first time i lost all my music and ringtones. Is there a way to get them back without buying them again, or will I have to buy them again.

Download the free app My Contacts Backup and use it to back up the contacts on your device now (it will back them up as an attachment to an email that you send to yourself). Then restore your device to your most recent backup to see if it will recover your contacts. If not, if necessary you can open the email and tap the attachment to re-import the contacts you have now back to your device.
If you need to restore to an iCloud backup this has to be done in the initial setup process, which requires you to first erase your device. If you have any more recent data on your device now that is not in the backup that you want to save you'll need to do that first. Then go to Settings>General>Reset and tap Erase All Content and Settings. You will then go through the setup screens on your device, and when given the option, choose Restore from iCloud Backup (see image below). Be sure you are connected to wifi and your charger as this will take some time to finish.

What's the best way to charge my iphone 6 for the first time ?

what's the best way to charge my iphone 6 for the first time ?

Just charge it to 100%.
Use it on the charger when possible. Recharge when the battery is around 50% when possible. Avoid to let the battery go down below 20%.
Read here about modern Li batteries
http://batteryuniversity.com
Lex

Hi, how many hours should I charge my iPhone 5 for the first time use?

Hi! How many hours should I charge my iPhone 5 for the first time use?

However long you like. There is no help or harm in charging it for a given amount of time.

How long does it need to charge iphone 5 for the first time?

Does anyone knows how long does it need to charge iphone 5 for the first time?
Message was edited by: Islius

Until it reads 100%

I'm modifying someone else's website for the first time (noob = yes). I only have ftp access to the site server. Before uploading changes, is there a easy/quick/recommended/etc way to make a copy of the files I'm about to replace?

Great, first post, sorry for the title. But to repeat it:
I'm modifying someone else's website for the first time (noob = yes). I only have ftp access to the site server. Before uploading changes, is there a easy/quick/recommended/etc way to make a copy of the files I'm about to replace?

You can use the Dreamweaver FTP (or a different FTP client) to completely copy the original website to your development computer, then, before making changes, you can copy the whole thing to a directory called something like "website original"
If you want to run both the old and new sites on the remote server, this is often possible. Add a folder/directory to the server and call it something like "new" and upload the new files there until you are ready to replace the old site
All of this you can do with FTP

Lost photos after syncing iphone 4 for the first time

I just connected my iphone4 to my pc for the first time and now my pictures are all gone (on both computer and phone). Any way to get them back?

Sounds like you performed a sync to an empty Outlook, correct? You never want to sync to an empty application. Doing so will erase the data on your phone. Before you do anything else, put one unique contact, calendar & note entry in Outlook.
As to restoring your lost data, the key question is have you performed a sync since the sync that erased your data? If not, restoring from backup will restore the data. If you have synced since that initial sync, your data is gone. So, if you have not synced, do this: First disable auto-sync in iTunes>Preferences>Devices(under the edit menu if using Windows). Connect your phone, right-click in the device pane & select "Reset Warnings". Right-click again and select "Restore from Backup". If prompted to create another backup, decline. When the restore completes, you must then sync to restore your iTunes content. You'll get a popup regarding your contacts, etc., asking to "Merge" or "Replace". Select "Merge".

I synced my mum's iPhone 3G for the first time tonight and all her contacts have been erased.

Similar Messages

Maybe you are looking for