I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would ve

I talked to your guys yesterday about installing correct version of Lightroom 5 which I legally owned, and your guy provided me a download link (different from Creative cloud account), but somehow it was for Windows version not for Mac version. I would very much like to download a Mac version, so please send my correct web link. By the way my s. number for Lightroom 5 up is [removed], and I also have s.number for 4 up and 3 full.

The latest non-CC version of LR 5 is 5.7.1 and download links are available on the Adobe Updates page:
http://www.adobe.com/downloads/updates/
Both Mac and Win links are there.
If you are asking for a LR 5 CC link, which wouldn't require a serial number, please be more clear about that.

Similar Messages

  • My purchase does not show on my creative cloud account but i am being billed for it

    my purchase does not show on my creative cloud account but i am being billed for it

    Some general information for a Cloud subscription
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    or
    This is an open forum, not Adobe support... you need Adobe staff support to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I have a Adobe Creative Cloud account, But I have trial versions of Adobe products? Why?

    I have a Adobe Creative Cloud account, But I have trial versions of Adobe products? Why?

    I've written on this forum about my problem with this, too. Today, being the first of the month (I suppose) evreything comes up saying it is the trial version again. I hit continue trial, but today Acrobat comes back everytime it gets launched asking the same frustrating question. The only advice I was given was to uninstall and reinstall. I've done that more times than I can count since I signed up for Creative Cloud months ago. I also own TS4, and I've wondered if there is some interaction problem there - especially with Acrobat, as it TS4 also comes with that "module" as well as Bridge, Application Manager, etc.
    I *really* wish they would get the bugs out of this whole Creative Cloud licensing thing...
    -Laurie

  • I have a Creative Cloud license but when I tried to upgrade indesign to the 2014 version it asked me to try as a trial. I should be able to just upgrade and use it, correct?

    I have a Creative Cloud license but when I tried to upgrade indesign to the 2014 version it asked me to try as a trial. I should be able to just upgrade and use it, correct?

    correct.
    sign out and then back in to your cc desktop app.  then install id cc 2014.

  • When I open Muse, I get a message that a new update is available.  When I hit install it just closes and nothing happens.  Then I got a message  I needed Adobe Creative Cloud App to resolve the issue.  I downloaded a copy of Creative Cloud desktop but it

    When I open Muse, I get a message that a new update is available.  When I hit install it just closes and nothing happens.  Then I got a message  I needed Adobe Creative Cloud App to resolve the issue.  I downloaded a copy of Creative Cloud desktop but it says that my Muse is up to date.  It was last updated in May but you have a new update today and it will not update.  I thought maybe I am not suppose to have the Creative Cloud update because all I have is the individual app Muse and the photography program.  So I uninstalled the CC desktop.  Then when I open Muse it says I need the CC desktop to help with the update.  So I get stopped either way.  Now I also had a Pre-Release Muse on my computer and I don't know if that complicated things.  Please advise.

    All future installs/updates of Muse (and most other Adobe apps) are through the Creative Cloud desktop app. Thus you do need to have it installed.
    Are you on Windows or Mac? What OS version?

  • Just downloaded LR 2015 from creative cloud and when I click icon to run it flashes in and out and will not open. I have a macbook pro 13" retina

    Just downloaded LR 2015 from creative cloud and when I click icon to run it flashes in and out and will not open. I have a macbook pro 13" retina

    Hi Frank,
    You can follow the article: Sign in, Sign out | Creative Cloud desktop app to sign out and sign in back again to Creative Cloud and try to launch your Lightroom 2015 application.
    Let us know if it works or not.
    Thanks,
    Ratandeep Arora

  • Can one Creative Cloud account be used on both a Windows and a Mac operating system.

    Hi there,
    I currently have a Windows laptop but am looking at changing over to a Mac in a few months. I need design software for work, but want to know if I buy Creative Cloud for Windows now, can the account then be changed over to a Mac when I get my new laptop?
    Appreciate any help,
    Pamela.

    Yes.
    Creative Cloud Help | Creative Cloud / Common Questions
    Can I use the software I download from Creative Cloud on more than one machine?
    Yes. Creative Cloud desktop applications can be downloaded and installed on multiple computers, regardless of operating system. However, activation is limited to two machines per individual associated with the membership. See the terms of use for more information. Learn how to deactivate a Creative Cloud license on a machine.

  • Trying to update my credit card for Creative Cloud account but chat support is always repeating the same thing?

    I'm just trying to update my credit card info for my Creative Cloud account, it's been 6 times I've contacted chat support.
    Every time they repeat the same questions & answers over & over.
    "What's the name on the card?"
    -I give it to them.
    "It will take 4 to 5 hours to update."
    -I wait a day, same problem, then contact them again, same question & same answer. They don't give me a reason or any indication why my card didn't get charged.
    I re-phrase my questions, always same answer:
    "Your payment details are updated, your account will be activated in 4-5 hours."
    Are they robots?
    Is there actually somebody on the end of the chat, is it possible to talk to a supervisor or someone that could help me give you money so my account doesn't expire?

    Well, today my tools are going to be deactivated because my account is expiring.
    Still no solution or feedback on the status of the issue relating to the fact that my valid credit card is stuck in a processing limbo in their payment system.
    The biggest lesson learned is that subscription software & cloud based services are too risky for a professional production pipeline.
    Imagine if I had employees and a huge deadline this week, I would have to explain to my clients that the reason I can't deliver is because Adobe can't process my credit card for whatever reason, and they deactivated my tools.
    Now, I probably won't be able to work today but at least this situation as forced me to re-evaluate how I'm going to build my new workflows and those of my clients.
    I was actually planning to convert my video production pipeline to Adobe Premiere but now, it's guaranteed I'm staying with Final Cut.
    Same thing for my photo retouching & motion workflows, I'm stripping out every Adobe Cloud tool from it.

  • I have an iCloud account that is different from my apple account.. How can I recover the password for that account??

    I have an iCloud account that is different from my apple account. How can I recover the forgotten password

    Hello Bgenie
    If you have forgotten the password to that Apple ID, then go to My Apple ID and you will see and option to reset your password. You will need to answer the security questions or if you have a rescue email address set up you can get it sent to that email to reset the password. Check out the article for more information.
    Apple ID: If you forget your password
    http://support.apple.com/kb/ht5787
    Regards,
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  • I have flash builder standard 4.7 for windows. Need the Mac version but can't find it

    Hy Guys, I have flash builder 4.7 for windows. I want the Mac version, the problem is that my flash builder is standard and I only find the Premium version for MAC OS, What can I do?
    Thanks in advance

    download the pro version and enter your serial number.  it may activate to the standard version.

  • Bought PS elements 13 but iit is for windows I need a Mac version.How do I change my order to Mac?

    The down load link only offers Windows version. How can I down load a Mac version?

    Info for PC vs Mac: https://forums.adobe.com/thread/1658959?sr=inbox&ru=3738552

  • Photoshop CS6 for windows converted to a MAC version

    Is this possible?
    Thanks~

    You qualify for a platform swap. Just follow the instructions.
    Order product | Platform, language swap
    Gene

  • I changed email providers and and forgot my Apple ID so I had to start a new account, itunes allowed me to download the music from my old account but wont let me play any of the songs! It keeps saying the computer is not authorized. Help me please!!

    How can I get my music to play.

    Authorize the computer from the "Store" menu. You will have to use the Apple ID used to purchase the music.

  • I installed the new version of LIghtroom (2015) from Creative Cloud.  Creative Cloud says I successfully installed the new version.  However, the shortcut icon that was installed does not start the new version.  I've also gone to the properties link itsel

    I installed the new version of LIghtroom (2015) from Creative Cloud.  Creative Cloud says I successfully installed the new version.  However, the shortcut icon that was installed does not start the new version.  I've also gone to the properties link itself but, no success in starting.  How do I launch the new version?

    Thank you, toinimj59.  I did this part and the installation completed (apparently it didn't earlier--included an acceptance of the standard terms and conditions...
    Solution 1: Sign out from Creative Cloud desktop app and sign back in
    Sign out from, and back in to, the Creative Cloud desktop app. Click here for instructions
    Launch Lightroom.

  • I have an Adobe Photoshop Elements 11 for Windows. I need a version for Apple. What to do?

    I have an Adobe Photoshop Elements 11 for Windows. I need a version for Apple. What to do?

    Hi Hans-Gunther, thanks for the information.
    Kind regards, Dick
    Op 8 jul. 2014, om 20:35 heeft hans-g. <[email protected]> het volgende geschreven:
    I have an Adobe Photoshop Elements 11 for Windows. I need a version for Apple. What to do?
    created by hans-g. in Downloading, Installing, Setting Up - View the full discussion
    Hello,
    it could be necessary to activate/deactivate please have a look there:
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    After that - install from a disk, or? - please use Photoshop Elements Help/Install Photoshop Elements from a disk
    >>> http://helpx.adobe.com/photoshop-elements/getting-started/install-pse.html >> Install Adobe Photoshop Elements on Mac OS
    Hans-Günter
    Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6533299#6533299
    Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:
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    Start a new discussion in Downloading, Installing, Setting Up by email or at Adobe Community
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